Very reasonable price for my gold jewelry. Very pleased…read morewith the craftsmanship and cleaning of my jewelry sent away for repair. My ring and necklace returned better than new. High Quality Jewelry for a fair price. There was great communication for every transaction. A Great value for the price. Overall a very Smooth transaction. Exceeded my expectations. I strongly Recommend this A++++++ jeweler. A great asset to the jewelry business community. Looking forward to doing business again. Thanks Bill!

The owner was so fair and kind...He spent time looking over lots of pieces. His price on gold is…read more very fair. He is very thorough. He had beautiful jewelry pieces if you are looking to buy also. Highly recommend !

Cannot recommend ENOUGH! Very pleased with my experience and the help I received…read more Some context is always helpful... A few years ago, I purchased some odd-sized, matching gem stones at a gem show in Seattle. Those stones sat in my jewelry box and in a moment of Spring cleaning this year, I decided to do something with the stones or get rid them. One of the best birthday gifts ever realized... Thank you Ericksons!

Erickson's jewelers used to be a wonderful store ... but over the last few years the owner acts…read morelike she does not care about her business ... open hours seem to be Suggestions rather than fact ... and it becomes very frustrating to finally get a parking space ... then secure your car ... and get to her door With her Open sign Outside on the sidewalk only to find out she didn't want to stay open ... the door is locked ... and the lights off .... My husband has bought me a few beautiful pieces in the past ... but I guess that era has gone (Luckly there are several other stores that honor their Open times) ... But she is Very good at leaving little notes on her door to let everyone know Why she has decided to close several times a day ... as if we all want to wait in our car until She decides to show up ....

Saying we had a good experience is an understatement. We went into Lake Stevens Jewelers after…read moreshopping around stores from Bellevue to Lake Stevens to redesign and completely change my wife's wedding ring. We live in Lake Stevens and wondered if we should go to a large jeweler or not. I am SO glad we went here! The owner Bogdan is an amazing artist and very professional. My wife literally cried when she saw the new ring! I couldn't have asked for a better reaction. This place is a MUST. They went above and beyond. Highly recommend! Thank you!

I took my mom's diamond ring that was 3 sizes too small to have it sized by adding gold and making…read morethe band bigger. It was ready just a few days later and it looks amazing! The price was incredibly reasonable and I am so happy to have a local jeweler that does amazing work. Plus their displays show off their beautiful rings for sale.

Wagners is one of the best jewelers around. From engagement rings, repairs, watch repairs, to…read morecustom work, they do it all, and at a very reasonable price. The staff is all incredibly friendly and professional, and have a wealth of knowledge. They are the only jeweler I will go to!

I brought in a bag of jewelry with items to sell from exquisite to ridiculous. Destini took the…read moretime to review the pieces, discuss the ones needing repair and getting me an offer. She also spent showing me new pieces (duh). I will definitely be back. Nice location, plenty of parking.

I took my engagement ring and two wedding bands in to be sized and soldered together. The customer…read moreservice was excellent and the rings turned out perfect. The price was very fair, especially for the level of craftsmanship. The turn around time was less than two weeks. I definitely recommend this small locally owned business for any of your jewelry needs. I will be back to browse through their nice selection of jewelry too.

Ghosting: In the retail world, ghosting by a salesperson…read moreoccurs when a business suddenly ceases all communication, ignores inquiries, or fails to follow up with a customer after initial engagement, such as in-store visits, online chat inquiries, or support requests. It is a form of passive, unresponsive service that leaves consumers feeling ignored, unvalued, and in a state of limbo. Physical Store Inattention: It applies to in-store scenarios where staff may ignore customers or promise follow-ups that never happen. Types of Retail Ghosting: This includes ignoring questions in the comments section, not replying to direct messages (DMs), or leaving a customer who asked about product availability or support with "radio silence". Implications for Retailers: Loss of Trust and Revenue: Consumers are likely to avoid retailers who do not respond, leading to a loss of sales, particularly among younger shoppers. Reputation Damage: Unanswered complaints and questions lead to negative online reputations and lower rankings on search engines (SERPs), decreasing store foot traffic. High Churn Rate: A significant portion of consumers will cease purchasing from a brand after experiencing poor communication or multiple negative interactions.

I think I fell in love with this place because of the adorable couple who runs it. They had various…read moreethnic items from all over the world. Mainly rugs, music instruments, and jewelry but my friend also picked up some cool beads, and some Indian slippers. It's worth checking out even if you're just browsing.

This was a very cool, eclectic shop. I've never wanted to buy a rug so badly, lol. And I may feel…read moreeven older because I got excited over a carpet, lol. There simply were too many interesting things. I am certain I could have spent hours inside and still not taken in everything. The back rooms had what I look at as apothecary chest- tons of little drawers, if you can picture it. Except they had several of them and every drawer was filled with different jewelry findings! Beads, clasps, bails- you name it. At the front of the store were a bunch of felt hats that were also incredible. We were greeted when we entered and checked on a couple of times- I really enjoyed this shop. I was very, very tempted to buy myself one of their gorgeous semi-precious gemstone necklaces. Next time.... oh next time!

So the people at lizzys are really truly and genuinely so very nice and the store is always so…read moreclean and shiny the displays catch the eyes and make you want to look, but when it comes to selling scrap gold and silver it's a complete rip off 5.8 g is $314.?? Rightand7.4 g of sterling silver is like25 bucks so that scrap wise is is $340 bucks round bout and if my friend hadn't had to have gas for us to get home I wouldn't have done it i would have sent it in and gotten 90 % instead they gave me $125 which yes everyone needs to make their buck id have been happy with 75 % and most places give u that they didn't even give me 50% so your welcome for ripping me off again to bad my friend needed gas and it was urgent sad for me but guess that's w/e my loss thier gain for sure I just thought people should know how for such nice people they will rip you off like any scandalous scammed out there they just smile and make u feel safe while robbing u

This is not good when you take a ring in that was just appraised by Bellevues best licensed…read moregemologist, at 40,000$ and she said she'd buy for 4 ,000$. Yah I bet she would. Horrible customer service. Nice try

We had such an incredible experience working with Michael! He was attentive and excited to make our…read morevision for an engagement ring come to life. From the first time we met him, he was ready with ideas - asking all the right question and quickly drafted up a design. He communicated every step of the way and was patient through each wax design until finally! The ring was perfect and ready Michael's family-owned shop has generations of knowledge and a proven loyal customer base to prove the work is top notch. The shop has so many options for ring designs, shapes and gem colors with ample possibilities for making them unique plus earrings, necklaces and watches- you name it, he's got it! Thank you Michael for all of your attention, care and hard work through this process. We're absolutely thrilled with the results!

Brought in my ring for sizing and Jared was fantastic. He even had me come in for a fitting to be…read moresure it's a perfect fit. Great place to go for any jewelry repair needs!

I went into Aboud jewelry to sell my mom's gold. The stamps on the jewelry were too small for me to…read moresee. The owner looked at everything and tested it. After, he offered me 8k. I said that seemed low. He told me most of everything was 10k. I said that I wanted to go to other places to compare prices. He suddenly went up to 11k and started pressuring me to take the offer and said if I leaved, his price would go down. He started saying "do you want a check?". I felt very uncomfortable and left. I went directly to Seattle Gold. They tested everything and said almost all of it was 14k and even 18k. They gave me 12k. This owner is a conman. He thought he could get away with 8k on jewelry that was worth 12k. BEWARE!!!!

Never coming back. This shop has lots of beautiful jewelry, although the prices are overinflated. I…read morelooked at a pair of .25 carat garnet studs and the gentleman wanted $550. I said I couldn't go over $175 so we probably wouldnt find a compromise...but then he said "sold." I was surprised: those tiny garnets were priced ridiculously high, but he suddenly accepted about 30% of that price. I told him I needed to go get the cash, and that really seemed to piss him off. (Who doesnt like being paid in cash?) He scolded me like a kid and told me not to make an offer if I couldn't buy it right then and there. I explained to him that it would take 20 minutes to get the cash and I would be right back, and he said OK, but he was completely rude from then on and didn't try to hide it. If I'm buying jewelry, I don't like buying from people like this guy. Its an investment and there should be trust, which is why its nice to build a good relationship with your seller. I got the cash and returned to the store -- looking for my earrings. But they were GONE! He had packed them up in a box to move somewhere, even though they don't close for another three hours, and even though he KNEW I was coming back for THOSE earrings. I had even specifically confirmed that he would give them to me for that price when I returned. Nope! Wouldn't even let me buy them. That was the only display box that he packed up. There's more. His wife is very nice, but as she showed me a necklace, he scolded me as if I were stealing. I said thanks and got the heck out. Bad vibes, bad customer service. Bottom line, I'm never coming back here. I buy jewelry from people I trust to be transparent, respectful, and who don't force a decision in 30 seconds or less. It's one thing if you're not really buying anything, but I was there to buy. If you're buying pawned jewelry, you need time to examine it, otherwise you'll probably end up spending too much on a synthetic gem. If you're looking for a wonderful, FRIENDLY jewelry pawn shop with equally high-end merchandise at better prices, run by a VERY nice family, go to Onix Jewelry instead. In fact, I went there after I left Aboud Jewelry and bought 18k gold studs with natural blue sapphire....for $100!!! Tony at Onix is always happy to negotiate. Also, it's 2 minutes away from Aboud Jewelry. Spend your money there and get more value and nicer service.

A small honest family business of true craftsmen, artisans, experts that love their craft and truly…read morecare for their customers is a precious find. Looking for a big box chain store jeweler that sends your precious art work out to a sweat shop, then adds a big markup, this is not that place. M.E. Jewelers listens, takes interest in my piece, inspects, explains and repairs on site. The results are perfection in quality, color, finish, shine, timeliness and brilliance better than new. They fully stand behind their work to satisfy you. I do not trust any other jeweler with my most important treasures.

Exceptional service and experience everytime I come here. He's always helped me find the right…read morejewelry. He does sizing for rings as well and done within a couple of hours! I'll definitely be coming back in the future. And they have such beautiful jewelry!