I had a good experience at Tomoko Auto Care Center in Seattle…read more They're known for being honest and not trying to sell you a bunch of unnecessary repairs -- the mechanic explained everything clearly and didn't push extra services on me. Locals also say Tony and the team are friendly and fair with pricing, so I felt like I could trust them with my car repairs

Tomoko's was recommended to me as honest and trustworthy with reasonable prices. My experiences…read morealigned completely. I called before my oil change light came on and Tony told me to wait until it started lighting up. I was immediately impressed because he could've made money off me but told me to wait. A few months later, the light came on and I made an appointment. It's difficult to get an appointment quickly but I didn't need one right away so it worked out. I think he was scheduling a couple weeks out. The day of, I dropped my car off around 9am and came to pick it up around 4pm. Plan to leave your car as there isn't really a waiting area. If you walk about 10-15min you can find a coffee shop. It's also on a bus line if you want to take transit somewhere. Tony is very friendly. The oil change was reasonably priced at $88 before taxes. It was a great experience.

Paid for an oil change, but got my car back with no oil. Coolant was empty. Brand new battery…read moresomehow drained. Fuse box lid with map is gone. Lids and tops weren't put back. Second opinion technicians diagnosed that their work ('done at point s')is in question. Questioning if the rest of the work I paid for was actually done now after an honest tech looked at it and showed me everything/explained everything. Not to mention the screws of my covers were missing. It is frustrating paying thousands to get my car back with details missing. So on top of paying for work to be done I also have to pay to fix things they didn't put back to keep the car nicely in one piece. Disrespectful shop. I highly recommend going somewhere more transparent honest and respectful. The men here seem to think they are well above women. One of those shops.

I'm not going to lie, I am broke AF. I have a father who have cancer whom I take care of…read morefinancially and medically, a high mortgage I had to take over for him so I have no money to enjoy my hobbies such as camping and fishing. With that said, I called around a lot to get a quote so I can afford brake change so I can drive my father around to doctors appointment and to work as a school teacher. I called at the end of my work day on Friday and spoke with Sun, asking for a quote on brakes and rotors and sun gave me a really reasonable price and told me to come in early next day (today, Saturday) and he will take care of me. So I came at 8:10 from Tacoma and I was quoted a complete different price so I end up doing my rear brakes only as that's my last bit of money until pay day. As I was checking out, I was told they will do test drive and will be back. When I was about to get my keys, they said that I have lights popping up and that they need to reset it cause it was in service mode.... Im still sitting here 30 minutes later and the lights hasn't been reset. Im cautious of what they did to my car. I fear that they may have cause other problems on my car and forcing me to pay for something I didn't cause. I got charge over $200 in labor and only 200 in parts. If I was going to pay this much in labor, I would have ordered the parts myself at whole price and have the dealer installed it for just $60 in labor to install my parts and takes an hour to install at most for them. I tried to support local business that I thought is reasonable but it end up more than dealership. This place may be good for tires and other minor stuffs but for brakes and engine stuffs, I would not take it here.

I recently had my oil changed here, and I was very impressed with the service. They performed a…read morethorough inspection of my vehicle, explained everything clearly, and offered very reasonable prices. What really stood out was what happened the next day. After I got a nail in my tire on the way, they kindly spent about 20 minutes repairing it for me right away. I truly appreciate the kindness, professionalism, and willingness to help of the shop. Thank you for the outstanding customer service. I highly recommend this shop to anyone looking for honest, reliable, and trustworthy auto service!

Good work and they know what they are doing right up the street from my apartment and I recommend…read morethem to anyone

Honest, kind and have always done a great job with my vehicles. Lee has always been upfront,…read morehelped me make decisions and takes great care of my vans.

These guys are legit, straight forward, honest pricing and honest work. Did the same brake job for…read more$300 less than local competitors were quoting me. It took an hour longer than expected and he still charged me the same price anyways. Would come back again

I had a slow leak, found a nail. I had been here before…read moreyears ago with a different car and got excellent service. Decided to try again. It was great. Work was completed quickly. Oh but wait! The problem was with the rear tire! Of course my wife didn't tell me that until after they finished the front tire. I had them change the oil also, since I was there. They were more than flexible.

Really nice, great communication. Well-priced. I never want to take my cars anywhere else. I've had…read moretires and engine service done here. Support this great local business!

Danny is a lifesaver! We drove over a screw around Lumen Field and our tire pressure was dropping…read morefast. Danny was able to get us in immediately on a Sunday. We were in and out within 10 minutes! The price was beyond fair. Thank you, Danny!

I called on a SUNDAY AFTERNOON to get my e-brake fixed and Danny had it done by 5pm that day…read more Crazy fast service. Affordable too. This is the same guy that ran the shop at Express Tire and Auto Services on MLK in Columbia City for like, ever. He was always really fair and the service was always fast. Seems like they brought over some of the mechanics from Express Tire also. So glad to see Danny got his own shop. He deserves it. I hope this place sticks around because, even tho it's farther from my house, it will be worth it to come here & know that I'm dealing with a straight shooter.

This place is a diamond in the rough. It may look like a tire shop,but it is much more.Inside are…read moreprofessional ,knowledgeable ,and skilled mechanics. My first visit was punctured tire and AAA led me here at 5:30 pm and they fixed my tire in 20 minutes.My second visit was tires that were much less than other stores.My 3rd visit I had front and back struts done at 1000 dollars less than present mechanic. I have stopped by for a few incidentals that they fixed in 15 minutes at very low prices or free. Caleb the manager is everything you would want and more in a car repair situation. This is my new my new mechanic and could not sing higher praises for this business. They are honest,care for your car and a pleasure to work with .You cannot really say that about many businesses any more. They are the real deal.You wont be disappointed.

They worked me in right away and I had two flat tires. Super friendly and helpful. Honest and even…read morehad a waiting room! Yay

I have been to this shop twice, mainly because my brother recommended them and because my regular…read moremechanic (worth his weight in gold) was too busy to take me. The first time I went in for a catalytic converter issue and it took three visits to get it right. They made good on their word--sort of--but it introduced a theme with them that I encountered later: the good cop/bad cop routine between the mechanic, Kenny, and the front desk guy, Wayne. Wayne never seemed to take any accountability, it was always a Kenny thing. That's not what I call accountability. The second, and now last, time I took my car in I had them repair a bunch of things that led to my car stalling in traffic. I dropped 3 thousand dollars on repairs that lasted me 30 miles. The brand new hose to my radiator came off and fouled the motor. Of course, even though they had done all kinds of work on the cars they day before, none of this was their fault. So, to get my car back into drivable condition, it cost me another 4 thousand dollars. Had I known beforehand that I was going to get stuck spending 7 thousand dollars on my car, I would have probably taken a different course. When I took my car to my Real Mechanic, he said that I probably had a legal case against them (though impossible to prosecute) and that my engine "sounded like shit". They said the hose looked large and was probably cranked down too hard, and that was what led to the radiator flange breaking off. Oh, and Lioe's kept my car for three weeks while they were trying to fix it. If I had known that they would take that long (and their communication was terrible) then I would have been out a car just as long as waiting for my Real Mechanic to get me in. At this point I don't trust Lioe's enough to take the car back and have it serviced under warranty, should it have engine troubles. How's that for a spot to be in? They should fix it, but I don't think Kenny is either skilled enough, or scrupulous enough, to properly fix it. Feeling quite burned by the whole experience.

Kenny is very helpful and cares. The rest of the employees are also nice and pleasant to work with…read more So far I've gone twice no complaints