I needed a house cleaner for my aging parents and one of my friends recommend Gabby to me. She was…read morevery responsive to my request and was able to fit them in her schedule within a couple days (which my own cleaner was not able to do) for a deep cleaning. My parents were very satisfied with their thoroughness (they are very picky) and have hired Gabby and crew for regular cleanings. Thanks Gabby!

I have been using Gabby and Ashly 's housekeeping services for over 2 years. They do an amazing…read morejob! Wonderful ladies!!

1st time using this cleaning company. Came on time, did a pretty good job cleaning my home…read more Will use them again. Thank you Sofia & Antonia.

No matter how much we cleaned ourselves, we just couldn't get it to the level of 'clean' we yearned…read morefor. I asked Sofia for a deep cleaning of the living room, kitchen, 2 bathrooms plus windows. We have a toddler and he spills things everywhere. Prices were competitive. There's a few really high windows and I don't think they normally do that, but they did. I also told them to just put any of my son's toys on the table since we didn't have time to put it all away before they came, but Sofia put it away too. Very happy going into the new year with a tidy & clean space. Thank you, Happy Homes! :)

Great when they started but over time just flaked completely then ghosted me. Unreliable service!…read moreAlso a little shady because tried to charge me for refrigerator cleaning, but I never requested that. Honestly, there's so much competition out there now, don't waste your time with this company. We switched to The Maids of Monterey and are really happy!

This Company was attentive when I told them what was needed in our house and where I wanted the…read moremain focus and they went above and beyond any of my expectations. They were thorough and hard-working. They were understanding and very professional in their work. They are very affordable more so than any of the other companies and they responded to my request of a need for service fairly quickly. When asked what I wanted them to focus on, I let them know that our blinds in our windows needed to be cleaned, and when they were done, I immediately noticed a difference in the brightness of our house the cleanliness and the precision or level of work that it took to not only met, but exceeded our expectations. I will definitely use this company again in the future and would recommend it to any of my friends and family and neighbors.

LUV2CLN made it very easy and simple to set up a house cleaning schedule. Highly recommend.read more

This cleaning company is the biggest scam. Agreed to paying almost $500 with the promises that I'd…read morelove my house and it'd be so clean and blah blah blah. So first off, I paid for a deep clean for the whole house, as I keep up with the typical stuff but wanted someone to come in and give a really good scrub of the place. When I came home to see what was done, biggest disappointment. Nothing was very clean at all, everything was lazily wiped down, streaks all over all the bathroom and kitchen counters and still lots of missed spaces. I just decided that I'd never have them back and that they were a huge waste of money. Now flash forward to later that day, day of cleaning, when I went into the kitchen to make some dinner I noticed my stainless steel stovetop just completely scratched. I mean it looks like someone took the literally back side of a sponge and just went to town ruining our somewhat brand new stovetop, recently redid the kitchen. I was obviously fuming, I know I didn't do it because I use the same product on the stovetop for the stainless steel fridge, dishwasher, and microwave I have. ALL NO SCRATCHES before this company came in. I reached out obviously because this was a problem and the company is DENYING DENYING DENYING. I said that they scratched my stovetop and it took two weeks to get a response, but finally they said "the lady mentioned that when she was cleaning it she noticed the scratch already there, but she didn't report it since she assumed you already knew about it. Our policy is, no matter what damage or breakage they already find in a home, they need to report it right away because we have found that customers are not always aware of those things. She failed to do that, obviously and we-reminded her of our policy going forward." I reminded her there are SCRATCHES everywhere, it's not pertaining to a single scratch. Therefore what she just told me was a lie, there was no scratch prior (which is why she didn't report it) and she didn't want the stove top to be noticed after she ruined it (WHICH IS WHY IT WASN'T REPORTED). I know that my stovetop wasn't scratched at all before they came in, and I would have the pictures to prove it if I didn't think a cleaning company would know what to use and what not to use on stainless steel. Which is why they think it's okay to get away with this! Now they have come up with this ridiculous theory that my cat got on there and scratched the stove??? My cat wasn't home all day due to the cleaning crew being there first off and second the whole stovetop was scratched, which means all over and under all the grates my 5 pound cat would never be able to lift. Do not let these people in your home! They do a terrible job, ruin your belongings and then blatantly lie to you and try to make up stories so that they aren't held liable. Sorry $75 credit for my $1,000 stovetop you ruined isn't cutting the cheddar, your company should be ashamed of themselves.

There is no other cleaning team I've worked with over 25 years that is so exceptional in their…read moreflawless and tireless professionalism as Green My House. With the leadership of owner Griselda Mendoza, they helped our short term rental business excel to be one of the highest rated in the entire region. We have a huge rental home of 7 bedrooms and two living rooms, and the guests have always commented that it was "sparkling clean" and "spotless". Our ratings were 10/10 for VRBO and 5/5 for Airbnb, mainly because their company made sure everything was perfect. Every request we made was met with generous openness and perfect integration. Griselda also made numerous and priceless suggestions that helped us become a much better business owner as well. Griselda takes great pride in her company and is extremely dedicated to her clients. On every occasion she would be working hard and being exemplary in how she wanted all of her team members to complete their tasks with commitment, efficiency, and kindness. She took very good care of all of our linens, incredibly taking time to sow them herself when needed. If you're needing cleaners who you can completely depend upon for your business or home, Green My Home is the very best choice.

Booked an appointment for Saturday to accommodate their employees' schedules. We had to change our…read moreplans to accommodate their workers. But then they called at the last minute to cancel the appointment, so our weekends plans were completely buggered. Do NOT use this flaky company.

Diligent work and clear communication about what to expect at each step of the way. Great results…read morefor cleaning a 4 bedroom home that had raised children.

One of THE BEST house cleaning services in the Santa Cruz area, they were reliable, on time, and…read moreaffordable. They took their time, and made the house look brand new. I would highly recommend them.

Excellent cleaning service! Teresa and her team completed a move out cleaning for me and some handy…read morework I needed done. She did an outstanding job and I cannot recommend this company enough!

Teresa is a true professional! Cinderella cleaning services has been cleaning my home for about…read moretwo years now and they do a fabulous job. Teresa is meticulous, hard working, responsive and has a great eye for the details. Additionally, the team is polite with excellent communication. In addition to regular cleanings, I highly recommend their deep cleaning session-- leaves the whole house immaculate. You will not be disappointed!!

We thoroughly recommend Mimi, as we have been using her services for about 3 years now. I don't…read moreknow the last time I encountered someone as thorough and dedicated as Mimi is. I knew from her very first visit that we would be using her help for a long long time. We have beautiful hardwood floors and had 2 dogs with very long hair. You know the punchline: hair everywhere under everything. By the time she left, our floors were meticulously vacuumed, washed and cleaned, but also waxed and buffed to a higher gloss than I had ever seen before! Off course we were absolutely thrilled! Her attention to true cleanliness, cheerful and determined attitude, and downright likeability are reasons we will be keeping Mimi as long as we can! Like I was saying, we absolutely recommend Mimi without any reservations. I personally guarantee that you will love her service!

Great reliable friendly trustworthy service, I highly recommend!-)…read more Michelle cleaned my 2 story house and always did a great job. If you wanted anything specific done just ask and it will be done

I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

Sparkle Cleaning is so wonderful. They communicate well, are timely and really make the home clean…read moreand nice. They even get some deep cleaning spots that I wouldn't expect from a service. These women are exceptional.

From the owner: Sparkle Cleaning Services specializes in residential and offices cleaning services. Services…read moreprovided include move-ins and move-outs, deep cleaning, regular scheduled cleaning, kitchens, restrooms, floors...etc. With over 12 years of professional experience, we are friendly, professional and reliable. Let Sparkle Cleaning Services take care of your house cleaning needs. No big job is too big. Sparkle Cleaning Services is licensed (#9532) and insured.