We came all the way from Montana and our car started leaking oil we called quickly lube and they…read morewere able to help us replace the bad oil drain plug with a new one for free.

Waiting to long. Taking vehicles that arrived after me in first. Been here for 20 minutes not got…read morein yet. Rude employees. BS place today.

Took car in for oil change. We were first and only customer In auto care. Were told it would be 30…read moreminutes. Hour and thirty minutes later, we were told car was chosen for "audit". Asked to opt out of "audit". Was told not possible! Will not be returning to ANY Walmart in the future for auto-care. Incidentally, the last time my other car was taken in-for oil change, different Walmart, the oil pan was stripped. Cost me plenty to have their carelessness corrected. Take your vehicle to a reputable service shop where you will receive prompt courteous knowledgeable service.

Customer Service is poor. I bought a battery & walked out to my car & my car was dead. I went…read moreback inside to see if one of their service men could install the battery for me & was as shooed back to my car. 15 minutes later still no one in sight on their way to help( keep in mind it is 30 degrees outside) so I went back inside to find out if they were planning on installing the battery. The worker said yes one of our guys will be out there as soon as he has a chance it's been another 15 to 20 minutes of me freezing and still no one in site on their way to help install my battery. If number one they would've first gave me the option of the installation I probably would've done it but number two told me it was going to be longer than a few minutes and I could've called one of my friends or family members to help me. I hate that I have already spent my money here I would much rather spend it somewhere else and spent more on the battery if I had to just to have a halfway decent service. I will never be back here for any automotive purchase again! In the meantime I have a family member coming to help me because I would rather not give this company anymore of my hard-earned money for horrible relations.

You guys are great!! Thanks for helping us out today. Getting accidentally locked out of our car,…read morewas not on my to do list this morning. Thanks for sending a really nice person to come to our rescue!! We definitely would recommend your company to a friend.

Needed a tow and called my insurance for covered towing service, they dispatched D & R. They were…read moreprompt and helpful. I highly recommend them if you are ever in need of towing services.

24hr On the Spot Road Service is great. Alex took our service call and was fast and definitely went…read moreabove and beyond to help us out with replacing several tires for us and help us back on the road. The price is fair especially considering how fast he arrived and other shops around didn't have any techs available. Highly recommend them!

Broke down on the side of the road in Pendleton, OR at 2am due to truck losing every bit of it's…read morecoolant. Called these guys and they said they were about an hour away. When the mechanic got there, he spotted the problem right away and got us fixed and back on the road again. He was knowledgeable and very professional. Thank you for getting us on the road again.

My car broke down while heading to Colorado and Chevrolet dealership couldn't check it out for a…read moreweek out so Cascade took in my car looked at it first thing in morning let me know what was wrong with it and because of low mileage told be it would be best to take it to dealership. They took me and my 3 boys to the local hotel and made sure tow man had everything he needed when towing again to dealership....they did all this for me and did not even charge me because I was in such a horrible situation. All with a smile and sincerity. These people at this autoshop are so sweet and wonderful.....thank goodness there are still businesses like this out there. Thank you Cascade Auto Repair! My boys thank you you!

These guys are great! I had my AC Compressor replaced by them and in the process they accidentally…read morepunctured my radiator. I was driving to Seattle for the weekend and my car started overheating outside of Ellensburg. I left my car in ellensburg and they towed it back to Hermiston, repaired the problem and then towed my rental car back. Great service! I love that they really went above and beyond to take care of the customer.

Not sure how to review this my car was stolen in October and I got a call on Saturday telling me…read morethat it was finally recovered and that this is where my car was towed to but I can't get anyone to answer the phone so I can find out how to get it back.. please call me so we can hopefully get the car thank you it's a blue 2013 hyuandi accent

My car left me stranded 20+ miles outside of Hermiston on a major interstate at almost 10 pm on a…read moredark night. I was tired and hungry and almost in tears out of frustration. I called Bert's and they were beyond greatness!! Super friendly and reassuring from the initial call, all the way until they dropped my car off. I'm so grateful for their quick, professional, and compassionate service. I'd recommend Bert's over and over. Thank you!!