These guy are the best Had a problem with the hood of my…read more cr-v Honda even though they had a lot of work, they still made time to fix the hood on my CRV In no time 100% recommend thanks guys

It's been a while since I used these folks, but especially if you are a woman wanting honesty this…read moreis the shop for you. These guys are always friendly from beginning to end but their honesty is awesome.

I left a bad review and I apologize. I just needed to calm down and talk to Shane (the owner) so…read morethat he could explain a few things to me. He stayed very calm and was nice even though I was mad. My F-150 was making a noise and sometimes that can be hard to chase down. But, they fixed it! My sister and her husband have been bringing their vehicles to Perfection for almost 20 years! They will not go any where else, they trust Shane and his crew. Thank you Shane! I will be back!

Stay away from this place. I took my truck in to get the wheel barring replaced .. they told me you…read moreneed breaks too.. I got soaked on the price as they used what I believe a scare tactic on me to spend more money. I had my truck for a week before the job they did failed, so I took it back .. now these people are trying to tell me I need a new rear end .. there was nothing wrong with the rear end and this just goes to show you how corrupt this shop is ... Save yourself the street of an incompetent business man

My new-to-me vehicle broke down on WA221, a remote country highway while en route from Washington…read moreto Nevada. After my insurance company finally got a tow company to retrieve my vehicle almost 24 hours later, they took my vehicle to McIntyre Auto Repair. I called before the vehicle arrived to ask if they could squeeze me in to their rotation, and though they were quite busy, they did so. In fact, I arrived at the shop only a few minutes after the tow operator informed me of the drop, and Dale and one of his staff were already assessing my vehicle. Dale is honest, professional, and to the point - what more could you ask for. He didn't gouge me like he could have, as a stranded motorist, and he and his crew had me out the door in only a few hours (luckily no parts were needed, as wiring came loose and was cut by the serpentine belt). This was after doing a thorough vehicle diagnostic, as I informed him the vehicle was new to me, and also after a thorough road test on the freeway. I would strongly recommend McIntyre Auto Repair for anyone who lives near Prosser, as well as the stranded motorist in the area.

I went in for an oil change and was told that my car would need a new radiator. I was quoted about…read more$1200.00 for the repair. I declined to have the repair done. I used another auto repair shop for my next oil change. I was informed that whoever did my last oil change striped the oil plug and my oil pan would need to be replaced. I spoke with Mr. Mcintyre about the oil plug issue, and he said he would fix the plug for free at my next oil change. Later my car started to have a water leak problem. I spoke with Mr. Mcintyre about the quote he gave me for the radiator repair. He stated without looking at my car he not diagnosis the issue, which is reasonable. I then took my car to the dealership and found there was no issue with my radiator at all. I spoke with Mcintyre "or an employee" again and told him the dealership found no issue with my radiator. At that point i was told he had no idea about our previous conversation about car. He said that I was rude to him and that i was an asshole. He hung up on me, I called back Mr. Mcintyre answer the phone and told me he would not repair my car and said he would see me in court and hung up on me. So, he ruined my oil pan and said I needed repairs to my car which I didn't need. People think twice about having any repair done at his shop. Everything i have stated has been documented and is the absolute truth. I will be taking him to court.

Should be called $3600.00 automotive because that's what I paid to replace an (allegedly)cracked…read moreexhaust manifold. (Was never shown the damaged part). They never secured the passenger side turbo charge pipe and it's all tore up like the tech had some anger issues with it. I parked the truck thinking I had other issues and just now got to poking around and found it. If there was less than one star I'd give them zero.

I came in because my check engine light was on. I wanted them to check the reason for the light,…read morewhich is a quick 5 minute deal that I've gotten done for free at multiple other mechanics, including in tri-cities in the past. I was expecting to just pay for the mechanic work they'd do on it after. I learned it's good to confirm prices with mechanics beforehand because not all are transparent about their prices. I was not told at any point during the process from the time I called to make the appointment & thru the entire appointment that they were doing more of an extensive diagnostic check of multiple pages they printed out for me that was $250. I was not told about the fee until after they were done with my car. I told them I was not expecting this because I didn't ask for it & they didn't show any care or seem apologetic about it. Poor customer service & unethical business practices. I've been here multiple times, but will not be coming back. A $250 charge is a lot of money to not inform your customer of until after the fact. While the more extensive check was good, I did not need it nor did I ask for it. I would've gone somewhere else if I had known about the hefty charge.

The guys in there were positive and did a good job changing my oil. Mitchel was really helpful in…read moreexplaining our questions with the vehicle and gave us coupons for future visits. The whole process was smooth, quick, and easy. Valvoline has a lot of coupons so the value is pretty solid.

Love these guys. They always make me laugh and are the friendliest people. I love how easy it is to…read moreget what needs done, done. They never pressure me into buying things I don't need or I can't afford. They are knowledgeable but don't force sales down your throat. They are always happy to do the job and do it well. The prices are fair. I just love this location. Wouldn't go anywhere else.

These folks are awesome. We were traveling in the rv pulling a car. Nothing was working in the rv…read moreas the hookup from rv to car wasn't right. They came back from lunch stopped what they were doing and helped me out. They had to rewire the break system. Got me back on the road in no time. Highly recommend this outfit if your having problems with rv or car.

CareFree RV is the best! Been taking different travel trailers here over the years and I have…read morealways got great service and a fair price. Great people.

We needed a repair on our back bumper and I am incredibly pleased with the job that Matthews…read moreAutobody did on our Sequoia. Our car is actually six years old and I am ecstatic because it looks brand new! Matthews went above and beyond to take exceptional care of us! Best auto body shop around! We highly recommend them!

Amazing service Omg! From the moment I walk in Ady listened…read moreto my situation and Ryan the owner turns around in his chair, jumps up and says let me take a look and see if I can help! He literally fixed the damage in less than five minutes! Thank you Ady and Rya, you're AMAZING!

Don't take nice wheels there as they will scratch, gouge, and chip them all up!…read more Very unhappy with the install at this Point S tire location!

This place saved us!! On a Friday afternoon, we got a flat on our trailer outside Hermiston, got it…read morechanged along the side of the freeway but needed a new tire before getting on our way. This was a smooth stop and the owner and Carlos were so friendly and knowledgable. They were quick to move ours spare tire off the spare rim then put another tire on the spare. They got us back on the road quick and safely knowing that if we lost another tire, we would be prepared! Thank you so much!