We didn't want to leave this review. In October, we reached out to Lan with an upholstery project:…read moretwo small chairs, and we had the fabric to recover them. He was very responsive, and was willing to work with us even though we wouldn't be purchasing fabric from him. We dropped the chairs off in mid-Nov, paid a deposit. He said he could have the chairs ready by the second week of December, even though he had other projects ahead of ours, and was planning to move his shop. A week before Christmas, we reached out to him- no response. When we still hadn't heard from him a couple weeks into January, we began to worry. Lan works on his own, and we were genuinely concerned he was unwell. By the end of January, we had: physically visited his shop, left voicemails and multiple texts, emailed his business address, and mailed a physical letter to his home address (the address for his business on the payment app). It wasn't until we finally contested the deposit on the payment app that he reached out to us. He was very apologetic and said he had health issues, including a hospitalization over Christmas, and was just getting caught up. He promised the chairs in two weeks. We told him that was fine, and after three weeks checked in. He told us they would be ready for pickup the next week. We asked to schedule a time- no response. Now, it is Apr 26 and we haven't heard from him in over a month. Though the payment app refunded our deposit, we are out two armchairs and over 9 yards of upholstery fabric. We are leaving this review in the hopes no one else has a similar experience.

I'm writing this review for my parents who went to Lan's to reupholster a vintage piece of…read morefurniture. "Lan shared our vision for restoring our vintage piece sofa while preserving its historic value. His craftsmanship exceeded our expectations. We will definitely use Lan for any future upholstery needs.

I talked with the owner after seeing the photos online of the excellent work done on boat…read moreinteriors. I have had upholstery done for many projects before so I can spot excellent work. of the work I saw done the corners were done perfectly , channeling is done perfectly... I had a terrible experience with an upholsterer in town who ruined an heirloom chair and then charge me $700 for it. The reason I recommend this shop is the owner was patient and answered my questions was polite and forthcoming. They are so busy they're booked out by months but when I'm ready to have work done again this will be my choice.

June 2023- Last winter I had a problem with the rear deck/ engine cover of my I/O Maxum boat…read more Sure Fit did a great job matching the color and re-upholstering the deck. First class job, reasonably priced. Thanks Kelley and staff! Jim

I had a couch slip cover that I thought needed a new zipper. I took it to TNT Upholstery and they…read moretook the time to look at it immediately, and discovered it had just come apart at the base. They lined it up and the zipper worked perfectly. It took their time to do that but they DIDN'T charge me! What a breath of fresh air! What great customer service! I will always recommend a company like TNT whose workers have integrity and also know what they are doing!

These guys did an outstanding job re-upholstering chair seats for my antique dining room set. They…read moreare fast, friendly, and professional. They have hundreds of samples to pick from that u can take home and view in your every day home light, and believe me, that makes a difference. And they are busy! I'm wishing I had more things to re-upholster.

DO NOT USE THEM!!! Very unprofessional job. Said they would cover split mattress like an outdoor…read morelounge pad. When I picked them up, I was leaving on trip and needed them. They said they would make it right when I returned. Greg left a gap where you can see mattress and didn't even finish cut material by stitching the edge. I contacted them 3-4 times about fixing issues. They told me to take it somewhere else. I spent $300 on materials and they charged me $560 labor. Total rip-off.

We had Greg come to our home in Post Falls to repair two areas on our vinyl couches where the seam…read morecame apart. His price was great, he was on time and very pleasant to work with. He has great communication. We will definitely be calling him in the future for some work to be done on our boat. Thank you!!!

I went and had them look at it and left the consul lid. I told them no rush, just use it as a…read morefiller. A couple days later they called and said it was ready. I went in and they put the lid back on. Turned out so nice. Matches the interior perfectly. Couldn't be happier.

they do an awesome job. We have had several motorcycles seats done by them, and they looked greatread more

The staff at Ida and Norma's are unfailingly pleasant and professional. Everyone we dealt with…read moreanswered questions patiently and thoroughly, and worked hard to find treatment solutions for our quirky, hundred-year-old windows. The company policy seems to be "The customer is always right no matter what the challenges of the project." Nice people!

We had about 20 window coverings done- (Levelor Duette). We talked to two other providers and chose…read moreIda & Norma. Very professional, excellent selection and great installation specialist. They had great guidance and were price competitive.