My long time appliance guy retired and I was very worried about trying someone new. I took a chance…read moreon Meteor Appliance based on Yelp reviews. Very pleased! Your technician diagnosed my dryer problem quickly. He had to order a special part. It was obtained in no time and I was kept informed along the way. Repair was made. Scheduling time was easy. Meteor is my new go to guys.

My refrigerator stopped working (no cooling in fridge or freezer) after an Edison outage…read more Yan/Technician came out the day after my call and found the problem, ordered the part, and came out the following day to complete the repair. Later that day I found that the refrigerator leaked when using the water dispenser. Yan came out the following business day. at approximately 6:45 p.m. and found the problem and replaced the defective part. Coming that late is true dedication! My refrigerator is as good as new (and it is over 20 years old). Yan was so pleasant to work with, is an excellent technician, and would NOT even accept a tip! Price was fair and I have now found the company I will call for all my appliance repairs. I highly recommend Meteor Appliance Repair.

I called this morning to request a service call, and it was schedule between 12 and 2: PM. Well he…read morewas at my door steps at 12:20 pm . I was pleasantly surprise of his punctuality. He was very professional and honest, he recommended to buy a new refrigerator since it was 10 years old and it was going to cost to much to fixt it with parts and labor. I will highly recommend this company.

Please be aware before you make a decision for an appliance service call of $95!…read more My refrigerator compartment was not cooling as it should but the freezer was working fine. Online information said it was probably a fan that moves airflow from the freezer to the fridge. Maybe a motor or a control board. The service tech came to my house to look at the fridge. This took about 10 minutes. I had already pulled the fridge out and had it ready to be checked. The tech just pushed some buttons on the fridge controls and read out a code within minutes. Nothing removed or taken apart. Based on the code, the cost for repair would be $824! Not to mention that the warranty would only be a few months. I could have done the same thing with the buttons and gave him the code to avoid a $95 service call. He could have then told me that he would charge me over $800 for the repair. Not too happy to be charged over $500 an hour for diagnostic work. People think about this before you commit to a $95 service call fee! I bought a new side by side refrigerator/freezer for $1100 (with 10% off coupon) from Home Depot.

Lady just eyeing me down didn't let me shop in peace. Didn't have what they showed online.read more

Amazing customer service needed a dryer and an emergency and they delivered same day!!!!read more

Outstanding service!!! Alex responded immediately about my dryer and dishwasher in need of repair…read more He was so nice and professional and most of all honest. His work was impressive and very reasonable and he took the time to explain everything so I clearly understood what needed to be done.

ALEX, came performed diagnostic check on our LG Washer . within 15 minutes he concluded which part…read moreneeds to be replaced. he carried the part with him. repair was completed in 45 minutes. before Alex, my home appliance warranty provider sent a representative from Progressive Appliance & HVAC Repair. Progressive representative concluded just by opening the back panel that this unit should be scarped. I paid $ 65.00 service charge. Alex was in and out within an hour and twenty minutes. My washer is working absolutely like new. Thank you Alex you saved us from buying a new washer.

The service was exceptional! Abraham was so knowledgeable and professional. very impressed!…read moreI honestly didn't think it was going to be fixed .... as quickly and cheaper than expected its a very expensive built in Kitchen aid. only 5 years old. which is very frustrating!!

The technicians and receptionist do not communicate well. when I explained the issue, the…read moretechnician did not seem to understand what needed to be done which were two issues, i had to call back to follow up because on issue was fix but another issue was not addressed, the service was also significantly delayed. An appointment was scheduled but the technician did not show up and i was not given any notice about the delay or when someone would actually arrive. This was extremely inconvenient and caused me to wait without knowing what was happening. overall, i was very disappointed with the communication, scheduling and customer service. I feel that there was little consideration for the customer's time and needs. unfortunately based on this experience I would not use this company again.

I had an extremely upsetting experience at Best Buy today, and because of how I was treated, I will…read morenot be shopping there again. I went to Geek Squad for help getting a new battery installed for my cell phone. The tech said it would take 2 hours. During the appointment, the employee assisting me repeatedly entered my name in his laptop wrong and finally the wrong password into my phone without realizing what he was doing, which caused my phone to become locked for one hour. Since my phone was now unusable because of what happened during the appointment, I asked if they could contact the manufacturer to see if anything could be done. Instead of handling the situation professionally or politely explaining their limitations, the employee became rude. I asked to speak with a manager. A woman behind the desk told me she was the general manager of the entire store. She told me their policy was not to help customers with the locking issue and that I would have to come back another day. I tried to explain that I am a paraplegic, hearing impaired, 100% dependent on my phone and a senior, and that I cannot simply jump in a car and come back whenever it is convenient for them. I had made a special trip to Best Buy specifically for this appointment and had to pay for transportation to get there. Her response was dismissive and condescending. When I explained that I really needed my phone fixed and asked if there was anything they could do, her response was basically, "Yeah...COME back tomorrow." The way she said it felt incredibly cold and insensitive to my situation as a disabled customer. When I told her that I felt her behavior was not helpful, she threatened to call the police on me. She also had a security guard come over to physically remove me from the store. I rolled away and attempted to purchase a cord I needed before leaving. The cashier was already processing my sale when this same manager canceled the transaction, took the cord and told me to get out of her store. I was told by another department manager that she was not actually the general manager, but only a manager over the tech area. Another manager came over and defended her behavior instead of trying to resolve the situation. Meanwhile, an associate did call the police, wasting the police department's time over a customer-service issue that should never have escalated that far. I left without my phone issue being resolved. This was humiliating, stressful, and completely unnecessary. I felt like Best Buy showed no understanding or compassion for a disabled senior customer who had made a special trip and paid for transportation to get help. I believe Best Buy needs serious training on how to treat seniors and customers with disabilities. No customer should be spoken to this way, have security sent over to physically remove them, have the police called on them, or be forced out of a store while simply trying to get help with a problem that occurred during their appointment. No value at all in the service today! I will not return to this Best Buy location, and I will be sharing my experience with others. P.s. Apple was so appalled at how I was treated they apologized on their behalf and they are sending me a free refurbished iPhone. I will be sending them my current phone. So it worked out.

Beronica, the store manager, is a terrible store representative. I had a return that was not going…read morethrough for some reason. I called support and it turns out there is some glitch in their system preventing the return. Beronica was there to "help" me with this. The whole way, she blamed me for initiating something in the system that was preventing my return. She had nothing but attitude in spite of hospitality. I had to go as far as having a Best Buy support rep on the line while speaking with her to move things along. Even after admitting defeat, Beronica was still there giving me attitude as if i had control of some faulty internal system. Stay away from this store and if you hear Beronica's name... RUN!

DO NOT BUT FROM HERE! THEY ARE SCAMMERS!…read more I just got scammed by this store in Montclair today. I was desperately looking for two stacked washers and dryer and I found this place. Long story short the old man said $250 each, they fully work "trust me, I haven't tested them but they always work." so I trusted him. Yes I know, I'm naive and well I thought I could trust an 80 year old sales person. I get home and both washers are broken, leaking, not draining broken tubs, then I bring them next day and tell him about it. He said come back in 4 hours and we'll have you two good ones ready. I said it's fine I'll wait here, so I waited 4 hours, and saw the repair guy dismantle 5 stacked washers, to make two work, then a car pulled up so he stsrted working on a CAR for like an hour, and after 4 hours he couldnt get any of the machines to work. I requested the old man to refund me because the guy couldn't put 1 single machine to work. The guy refused to give me my money back, after 20 mins of explaining he sold me two non working machines that he hasn't tested, he said they're worth way more than $250. Long story short after arguing he said he would only refund me $300 I said no way after going back and fourth I was able to get to agree to $400 and he keeps the machines and $100 for they stocking fee... It was a waste of truck rental to pick them up, then 4 hours of my time and lost $100... Avoid this place at all costs. They're nice and all until you find the machines they sold you don't work and they don't wanna do anything to help and keep your money.

Buyer beware.... Carlos who operates this business uses different names to try and get a fresh…read morestart from all the negative reviews. But the address is the same I purchased an appliance from this business and as others have stated they do NOT honor their warranty. Unit broke down with 90 days, I called to make an appt. Never showed up and stopped answering phone calls. You get what you pay for. It's a roll of the dice purchasing from them. Nice at first then disappear at the first sobre of an issue. STAY AWAY

Technician came out to my home and told us that we needed a brand new compressor in our built-in…read morerefrigerator I called Angel Sky Appliance Repair for a second opinion and they said all I needed was more free on saved me thousands of dollars

The guy showed up, sat in a chair for 5 minutes (while the Property Manager chatted with an earlier…read moreappointment), then stormed out. When contacted - parked down the road for some odd reason - he said "I'm not f'ing doing this corporate sh1#". Avoid these clowns at all cost.

The Most Import.... Good customer service! Good product! Good prices!…read more They are honestly, efficient They are honest, and friendly. I highly recommend this place of course!

I've been a customer since 2020 I started by purchasing a refrigerator, over time I replaced my…read morestove and also purchased a washer and a dryer.over time I had no major issues just regular wear and tear, I started with them because Ricardo and Kimberly give great customer service they have the best prices in Pomona. If I need any service Ricardo never hesitates to help me, he always work with your schedule and to top it of when ever you walk in to the business they treat you like family. If they had a 10 star I would give it to them. I highly recommend this business it's been the best for me.

Bought a fridge. Good price, good quality, good warranty…read more Peace of mind! Sales people were knowledgeable and helpful.

I went shopping to look for a ring, battery door doorbell, plus. Went on Amazon and it was a little…read moretoo pricey for me. I checked other websites a little too high price. I looked at lowes.com and found the exact item I needed for the Best price point. So easy to look online and find exactly what you need without getting in your car and driving. The best part of this as I was checking out. Holding a credit card for lowes.com saves you so much money. This discount paid for the shipping. The star in this reviewed. It was delivered to the front door. To be that is Red Carpet Service. I ordered the ring at 8 AM by 950. It was delivered to the front door. Can Life be any simpler? I don't think so. Thank you, always Home improvement for making the shopping experience a little bit sweeter.