absolutely love this guy!! His approach made everything feel so comfortable, and he explained…read moreexactly how he was going to catch the gopher in a way that was crystal clear. As soon as I called, he showed up ASAP, set his traps, and gave me such a great price that I was honestly surprised! Unlike some others, he actually came back when he said he would--and guess what? The gopher was caught before things could get worse. Great service all around, and I will definitely call him again if another one pops up. 10/10

Aaron was very friendly and did a great job. Was here when he said he would be and got the job…read moredone fast,

Critter Control in Moreno Valley got one star only because they did close off the point of entry…read morewhere the rats came into my garage. Otherwise..... They charge an outrageous fee, set a few traps and hope that they won't have to do much more. Phone calls were not returned promptly and return appointments were delayed and many times cancelled. This is a new franchise and the owner admitted he 'really wasn't into it'. I filed a claim in Small Claims Court but the owner is slick on how to avoid the Sheriff , even telling the sheriff on the phone that 'he was too busy'. Avoid Critter Control of Moreno Valley.

From the owner: Critter Control®, with over 100 offices in the US and Canada, is the nation’s leading wildlife…read morecontrol company and has been resolving wildlife and pest issues for customers for over 40 years. Our highly-skilled professionals are adept at dealing with many of the nation’s most bothersome pests and nuisance wildlife. Every day we resolve hundreds of nuisance wildlife problems for homeowners, businesses and industry. Whether you need to get rid of pesky raccoons, remove squirrels, rats, bats, snakes or opossums from inside your home or attic, trap moles that are ravaging your lawn or prevent pigeons from making a mess on your residential or commercial property, count on Critter Control® to get the job done in a safe, effective and humane manner.

We had a nasty surprise with mouse droppings showing up in our garage cabinets, so we started…read morelooking for someone reliable to handle it. Efren from Wrangler Pest Control was one of the first to get back to us on Yelp, and we set up a time for him to come take a look. Right from the start, the guy impressed us. He showed up early (which almost never happens with service people), explained everything clearly, gave us a fair price compared to the others who quoted, and just had this calm, patient vibe that put us at ease. No high-pressure sales stuff and he actually took the time to walk us through what he was seeing and gave us some solid tips on keeping mice out for good. We went ahead and hired him on the spot. He set up traps, sealed entry points, and we cleaned up what was there. Thought we were done... until a few days later when a couple more droppings popped up. Frustrating, but Efren had already told us he stands behind his work with a warranty. Called him, and he was back out super quick with no hassle, no extra charge, just fixed the issue. Honestly, my wife and I feel like we picked the right person for the job. Efren's efficient, trustworthy, and actually cares about getting it right. If you're dealing with rodents or any pest stuff, I'd tell you to go with Wrangler Pest Control and ask for Efren. We'll definitely be calling him again if we ever need help, and we've already recommended him to a couple neighbors. 5 stars all the way.

Our project was nice/rodent proofing. Efren, the owner, is responsive, patient,, respectful and on…read moretime. I HIGHLY RECOMMEND this company. Plus, you will be supporting your local, small business. Their prices are reasonable, they are thorough and they leave your place clean.

Submitted an online request. Received a phone call from an out of area phone number, asking for my…read moreaddress. Then they said they would call me back with information about possible dates. Conversation was odd, was told it was free (after I aksed), then said they would tell me the fee. Why would a company call to get an address and not schedule an appointment. It feels like I just gave away random information. UPDATE: Almost immediately after posting the initial review, I received a call from the owner, inquiring about the call I'd received. He was authentic and concerned about the interaction I had. He hasn't been to the home, yet has already begun to discuss possible options. I am highly optimistic and will be meeting him in just a few days.

Super friendly, prompt, and thorough. Highly recommend!! Reasonable pricing too! He came the next…read moreday and listened to all of my concerns and was super respectful to my kids.

We had a mother cat and kittens move into one of our hardly used buildings, Richard came out the…read morenext morning, set traps and ended up catching all the cats within 3 days. They also returned very quickly and a cat was caught, they brought them all to an Cat Rescue faciality. We will use them again if needed! Thank you

Had 2 possums tearing up my grammas yard. Called Always available. Richard was super nice. He came…read moreout same day. Set up 2 traps and in 2 days we had caught the culprits! My gramma is happy again cause her yard isn't being torn up and I'm happy to make her happy and these guys were also much cheaper than the other 2 I called who wouldnt even come same day. Totally recemmended!

Lowell has shared his knowledge and worked with us for the past eight years. Currently helping us…read moremanage a severe ground squirrel problem. Highly recommend contacting him with wildlife questions and control.

Lowell is quick to respond for skunk removal He checked the yard for entry points and gave tips…read moreon blocking entry

This company has been great to deal with. They are easy to book and communicate with. They were…read moreable to trap 2 skunks on my rental property and came out that day to retrieve them. Their pricing is fair and pretty comparable to others in the area. What sets them apart is their customer service!

How many businesses provide stellar customer service while the boss is giving birth?…read more This one does! We had a couple of problem skunks ambling around our yard, so the good folks at Natalie's came out to set traps for them. Tiffaney was nine months pregnant and already overdue, but she came along and was very friendly while her husband Dave set the traps. As luck would have it, we caught Pepé Le Pew a couple of days later, and when I texted Natalie's to let them know to pick up my stinky friend, Tiffaney texted back that she was in the hospital giving birth but would get someone over to help. Wow! A couple of hours later a nice young guy came by, whisked my polecat away, and reset the trap. It was a seamless removal and no critters were harmed. A couple of weeks later Tiffaney and Dave returned to pick up the traps with a beautiful BIG baby boy in tow. The second skunk eluded us and continues to trot around the place each night, but we'll try again later. I won't hesitate to call Natalie's again -- both price and service were great.

They scheduled a time window for my first service from 11-1. Then got a text requesting 9-11; I…read moreagreed to the change. Then no one showed up. I called and they said they screwed up. They asked if I could abide by the first schedule of 11-1 and I requested a more specific time rather than the two hour window (since they missed the first window). Adam said no; "that's not how we do business", and when I said that is unacceptable he hung up on me. The rudest people.

TL;DR: Great pricing, excellent customer service. Thank you Encite!…read more Early this year we had some termite issues in the home we had just purchased. I did my rounds in attaining quotes from the big termite companies, they were very expensive and told us we had other pest issues we would have to take care of when initially we just called for termite/fumigation. Ultimately I got a recommendation for Encite. At our first meeting Mike was honest and straight forward and didn't try to sell us things we didn't need, we knew we had to take our business to them. Mike confirmed what we assumed already about the other companies that they had lied to us about issues just to upsell their services. Since the fumigation we have had no issues and have since become quarterly pest control customers with Encite. Adam has been attentive to any issues we have with pest, we used to have a lot of ant issues and we no longer have those large ant infestations we would normally always expect after rain or in the summer.