They had my Subaru car for over a month and a half, stringing me along, telling parts were coming…read moretomorrow. After all that time, they finally took it for a test run and said it needed a wheel hub ...they said it would be another 1K on top of already 3.3k that was already a few hundred over the estimate. In the meantime was using my backup old Ford that had gotten a flat tire...they charged me another 1.9k, $500 over what I expected to pay. To make things worse they damaged something on the truck, as when I would go backward to the right, I would feel a rubbing or grinding. Also, the steering wheel became loose and really shaky. The next day, it began to sound like the brakes were going as they began to grind, when they were hardly used and newish brakes. Going down a small incline, the breakline popped. They took no responsibility for it. I had another shop tow me and repair the damage they did. Finally, I picked up the Subaru, I drove two doors down, and the battery light went on. Now, the battery and brake lights go on as the headlights dim, and the security alarm is set off uncontrollably, not being able to turn it off or turn my car on, leaving me stranded in the Shop Right parking lot. I had to use a hack that another garage told me to do, because Classic Coach doesn't return a call an hour after I picked the car up, nor ever, not the next day. As classic ...the wheel hub still isn't fixed, but I don't want them near my car, and I'm taking it to a different garage that fixed the truck that Classic Coach broke and charged me for. On top of all this, I had to rent a car for one week. Classic coach replaced the radiator but did not put any antifreeze or coolant in the reservoir, foutunately I discovered it because I popped the hood as the car drove terribly. The male mechanics in the shop are very honest, as I had money and valuable things there that were not touched. I especially would not recommend them if you are paying out of pocket and you do not have deep, deep pockets. I dreaded dealing with a woman by the name of Lauren, who is in the office, who I found to be pushy, insensitive, and controlling ( would not let me talk to the mechanics who worked on my car, insisted that I buy road-only tires for my truck that goes off-road at times, and she exhibited other strange behavior).

I brought my van to be repaired after an accident. After they completed the work, I went to pick it…read moreup. The front end parts were not aligned properly hood corner panel and wheel, trim. They kept it another day made the corrections. The next day I went to pick it up. The engine was making noise. The mechanic came out and said it was air in the transmission lines it will work it's way out. Well it didn't. I took it to my mechanic, and they found that they did not replenish the transmission fluid and it was down 2 1/2 quarts of fluid. Then I took the van on vacation while on the road the check, engine light came on. Brought it to the neared dealership to check the code and found there was a cooling fan for the transmission not working and it's wire harness not connected. Also wires going to a computer were loose. I cannot recommend them.

My car was recently hit and the other driver's insurance had me go to Towne - well thank goodness…read morefor that! From the second we dropped it off to the second we picked it up, the customer service and communication were great! And the repairs were finished in the time frame I was told. Plus my car looks awesome! If I ever need a body shop again, Towne will be my go-to!

I had an excellent experience here. Wonderful customer service and they did a fantastic job on my…read morecar. I highly recommend it!

Outstanding service -- truly above and beyond!…read more This is my second time using Autoworks of Westville Auto Body, and once again they completely exceeded my expectations. From start to finish, everything was handled with care, speed, and professionalism. They coordinated everything -- from booking my rental car to drop-off when my repairs were complete -- making the whole process smooth and stress-free after my collision. It's rare to find a family-owned business that feels this personal and still runs so efficiently. A special shout-out to Ashley, who I've worked with both times. She's amazing -- quick to reply to emails, genuinely kind in person, and always knows exactly what needs to happen next. If you're looking for an auto body shop that treats you like family and delivers top-quality results every single time, Autoworks of Westville is the place to go. Highly recommend them for any auto body needs!

4 stars because I chose not to have them work on my vehicle. Because of my crap insurance being…read moreallstate, I was warned that not only are they awful with paying repair bills and negotiating but I would be paying more than my deductible, which I could not stomach. (Also, please please PLEASE do NOT get auto insurance from allstate like I stupidly did!) Abbey was courteous, and honest and straightforward with me throughout the entire consult and gave me insurances to switch to after the claim got settled. Clean facility and I would have chosen them if my insurance wasnt so bad and tight budget. I hope to not get into a crash for a long time but if i do and I have better insurance I will give them another try.

My car was dinged at a parking garage. Didn't look too bad,…read morebut I got three estimates from local body shops of 3000 bucks! Gillette came in at 50% of their estimates and were able to schedule me immediately, as opposed to 3-6 week waits elsewhere. They did the job beautifully in four days so I got the car back early and saved 3 days on a rental, which they arranged for me with pick up and drop off. This is the second time I've used them and now I won't go anywhere else! Very satisfied.

My car was hit by a reckless driver. Searching for a repair shop was a major hassle. I was able to…read moreget an appointment within 1-2 business days for repair. I must say, this was by far the BEST collision service ever. They kept me in the know every step of the way and did an exceptional paint job. You would have never thought the paint was blended as it looks as if the entire car was painted! I definitely plan to use their service again!

Tony's Auto Body is the best place to go for car auto repairs. They couldn't be nicer. Tony is…read morewonderful to work with, as everyone in his shop. We had to go to him this month for a repair from someone trying to break into my daughter's car and the car looks great! This is not the first time he's come through. Very prompt and polite, caring people. Also, very fair price. Thank you, Tony!

Honest and high quality business owner and work. Family business passed down. Highly recommend.read more

We are neighbors with Skrips Auto Body so we have been using their shop for close to 40 years…read more Recently we were rear ended and had Skrips take care of the damage. You will not go anywhere and find better people or better work. Our cars come back to us looking like they are out of the showroom. If you want A+++ work, and the best service you have to go to Skrips. Bob and John are first class guys and their office staff are tremendous as well.

They repaired my prized Mustang after I was t-boned at low speed. Mostly driver side door, but had…read moreto paint the whole side. The communication concerning the work was very good and the job took as long as expected. The car came out excellent, very happy with the results.

Only Place for Brake Service! Went in for front and back…read morepads and rotors. Jim serviced the car and disclosed that only the front needed to be done. The rear brakes were fine. An honest mechanic?! WOW! A rare thing, indeed. Overall final price for the entire job was about the same price the dealer wanted to charge me for the pads alone.

I brought my car in because it was making a funny noise. They found the problem in a few minutes…read moreand fixed it. They did not charged me for the fix. They always give great service highly recommend them

Tow driver that came out had an attitude when I asked for a flatbed tow truck as my BMW had a…read more"drivetrain" error code and I didn't want to risk damaging it with a traditional tow. He told me he would have to talk to his supervisor from his truck, so I waited for an explanation on how best to tow my car but he drove off without speaking to me. Scared of women I guess. Oh and this was my second attempt with Wheeler - last week they wouldn't tow it because there was a snow bank next to the car.

I called Triple A today because I needed a Tow. I had great service from Angel today. He came right…read moreaway much faster then the time I was given by Triple A. He was fast and efficient. It was greatly appreciated.