Very friendly and accommodating people- trust them with my car and appreciate all they have done…read morefor me! Highly recommended!

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more

Down East Auto Body was recommended to me by a friend and by a reputable insurance company. They…read morewrote the estimate, arranged for a rental car, called me every couple days to let me know the progress of the repair and the detail people made my car shine! You'd never know my car was in an accident...and they guarantee the work!

Customer service was great, friendly people. But I'm not writing this review concerning that. I hit…read morea deer in a blizzard back in January, and I couldn't get my car into a body shop soon enough - the earliest appointment I could get was at Downeast Autobody. I filed my claim with GEICO, and at first my estimate was within the range of repairs. About a week later I received a phone call from this business notifying me that my estimate had gone up double the cost for repairs, which put it in range of a total loss. When I looked over the list of newly added repairs, a lot of the things had NOTHING to do with the damage caused by what I had listed on my claim. It felt like they just tacked on a bunch of extra BS to up the cost and declare it a total loss. I'm very, very upset about the loss of my car, as it was my only transportation. While this may not be their fault entirely, I can't help but feel that I was let down.

My truck has been making a noise and I called the dealership, soonest they could take me was in 2…read moreweeks. I called Mike's to have them look at it, and they checked it the same day. They weren't able to find the cause of the noise but said if the problem persists to bring it back. Didn't charge me for their troubles, nice people.

I have been going to Mikes for years...4 to be exact. They have always been able to diagnose and…read morefix my car and at one tone diesel truck quickly and inexpensively. They don't replace a bunch of things that don't need it. I recently (this fall) squired a new car and needed tires on it. When I went to Sullivan's in Brewer for tires I asked them to look it over. Sullivan's returned with a 2300.00 quote (not including the tires). I was discouraged and figured I should start doing some repairs over time, and brought it to mikes for its first repair. They called me at 1 pm that day, all fixed for less than 200.00. They also knew it was a new to me car but they didn't take advantage and only fixed what needed it. Don't expect a lot of phone conversation, these guys work. But leave them the car with a list of things and expect it to get done quickly without breaking you. If you want a car wash and a lot of side talk, go spend the extra 1000.00 at a dealership.

I purchased my 2020 Subaru just two weeks ago from a different Darling's dealership in the area…read morewith minimal warranty. Last night when I started it, the check engine light came on, and a whole host of other dash lights were quick to follow. Early this morning, I took it to my local garage to get the code scanned, and much to my dismay, it was the dreaded TCV... So around 8:30 this morning, I brought her in to Quirk Subaru to have them take a look and assess it for warranty coverage. As luck would have it, Mat F. let me know that I happened to still be just under the 5y/60k power train warranty at 57,853 miles (can I get an amen...), and the repair was covered in full. Not only did they cover the repair, but my vehicle was also finished and ready to be picked up by 3:30pm. Outstanding turnaround, and I've never experienced a simpler transaction. Thanks again!

Quirk put rear brakes on my Subaru 1.5 years ago at a cost of $600. Those brakes failed after only…read more20,000 miles of use (mostly highway miles on Rte 1). Brakes are supposed to last 30,000-60,000 miles. The front brakes that weren't replaced by Quirk lasted 80,000 miles, which is a good indication of my senior driving style. Quirk and National Subaru essentially said "too bad", the warranty was 1 year. I hope there will be a the class action suit to reimburse consumers for the crappy brakes Quirk and perhaps other Subaru service depts. are using. For this reason, I would not recommend Quirk for brake replacements.

So to update my review; I had my car towed to my home, as per my agreement with Dave's. Having…read morespoken to the mechanic there at length, his estimate to my ears seemed like overkill on an old vehicle. However, a few things: firstly, it had been sitting around for 8 years without usage. Secondly, in that time the vehicle had aged to 25 years (doesn't seem that long to me!) and the parts just plain rusted out. When I saw the vehicle the gas tank looked in sorry shape and was badly rusted--clearly needing preplacement. The vehicle transporter said the same thing. That it wasn't worth any further investment in parts or reconditioning. It was simply too old and the frame didn't look good. I didn't appreciate this analysis because it never occurred to me that this was the situation; hats off again to Dave's mechanic--Ricki--who accurately gave me the bad news that I couldn't appreciate.

While cleaning out my old files, I came upon our receipt for Dave's from three years ago. Our…read moreexperience was significant enough that I thought I should make a review. In August 2015, we were traveling to a campsite on Mt Desert when my Sube's exhaust dropped off! That long stretch on Bangor road before Ellsworth. It was getting dark. Used USAA to get number for local tow. The driver from Dave's was out really darn fast, dropped my wife and daughter off at at nearby motel, drove out to the service location with the car and then gave me a lift back to the motel (admittedly, that was on her way back, but still it was a nice thing to do). Fast, friendly, fair priced - aces all around.

We have only had great experiences with Frost's. We took our car to the dealership and were quoted…read morewell over $700 for our car to be inspected, and when we went to Frost's for a second opinion, they said there was absolutely nothing wrong with the parts the dealer was saying needed replacing. They cost a little more than some other local places, but it's worth it in peace-of-mind, great service, and the fact that they stand behind their work. My only minor complaint would be that sometimes the repairs seem to take awhile, so make sure to ask if the repair will take longer than a day.

I own a 1998 V70 Volvo wagon, and recently went into Frost's Garage to receive an inspection…read moresticker. Upon the garage inspection they informed me of a few problems resulting in inspection failure, including an exhaust manifold leak, ABS system failure, noise from my rear left tire, and a loose head light. I asked for a quote on the exhaust manifold leak, and was told "At least $700 for the part not including labor". Apparently the shop did not know I was a USCG licensed Marine Engineer. I did not have time to do the work myself, and brought the car to another mechanic. There was no exhaust leak, he fixed the head light and ABS system, and slapped on a new inspection sticker for $100. DO NOT proceed with repairs from this garage unless you have the mechanical aptitude to realize that what they are charging is or is not fair. What a scam.

Able to make an appointment and they kept to that time. Free inspection is a nice option. Was there…read morefor inspection and oil change. Nothing listed as to oil change price but ended up being 70. This is more than double nearby options. Asked for a service breakdown with a cost like that. Service counter stated they don't give that for oil changes and the only receipt you get is the nondescript one that comes from the credit card machine. Have other work to do but can't consider them with pricing and business practice like that.

These guys are amazing. I came in for an inspection and they took care of me quickly and politely…read more Also randomly had a replacement for my missing spare tire. I have a wrangler- these are Jeep guys, if you have a Jeep I wouldn't take it anywhere else in the greater Bangor area!!!

The Service outstanding, above customer service*****awesome highly recommend these folks fight for…read moreyour claim. Outstanding job clean neat friendly that's why I give them five stars.