machine took my 3.75 on 9/20/25 called the number in their…read morebuilding 20 times never received call or credit refund such a great place of buisness

Clean, bright and friendly atmosphere with a variety of washer and dryer sizes. Easy access to…read moreother local businesses, making this a great place to do laundry and other errands as well.

Jack was excellent! Laundry was folded nicely and glad I…read moreread the reviews. Pickup was easy and very very reasonable. Was shocked. Do them well ... TIPS are appreciated.

This place is a diamond! The service, friendliness, price, swiftness in dry cleaning, and…read moreaccommodating ways has made this my favorite place to get all of my dry cleaning done. My significant other brings his stuff here as well, and has always been incredibly happy with his experience. I highly recommend giving them your business and would love to see them continue to thrive. Simply amazing!

If I can give this place negative stars I will. The machine had taken 25 of my quarters and still…read morehave not started. There is NO laundry attendant at this location so I had to call a number. The woman on the phone kept insisting that I put MORE money into the washer machine that have already taken $.75 more then what's required. And had to wait almost 2 hrs for a tech to come out. Another guy from the company who has access to the coins came in VERY ill-mannered and told me that he wasn't refunding me back the remaining monies that was put into the washer. Between the mediocre customer service and the prick who refused to give me back my money I will NEVER come back here again. And I will spread the word on campus at BU and the BBB. This business sucks, PLEASE go elsewhere where you'll be respected.. **BTW this location does not have any carts to transport clothes from washer to dryer**

. Having had to try just about all of the laundromats at one time or another in the 20 plus years…read moreI've lived here; for this area (Endicott to Binghamton), this is actually an above average laundromat. I had no problems with any of the machines that I used. The price for the Triple Loaders, which I regularly use to clean my queen to king size bedding is 22 quarters (yes! Quarters...none of those limiting tokens that are necessary at a few of the laundromats here) which, of course, comes to the standard $5.50. This place was relatively clean...I wasn't afraid to sit down, or fold my stuff on the table. Contrary to one review here, they did have carts to move laundry from the washer to the dryer. Having been in Austin, TX recently, and had a need to use a laundromat there; I had the pleasure of experiencing the wonders of an updated, modern 21st century laundromat with wifi, and all of the bells and whistles that came with a place that succeeded to make a usually unenjoyable drudgery an actually delight. That being said, since this is the best we have here; I will use this laundromat again.

I've been going here for 30 years and have loved everything they've done for us . it may take…read morelonger than an average turn around but it totally worth the wait ! Expert service as well as cleaning. they have taken the time to actually wrap the tassels on our dining room runner so that they didn't get messed up . I will always be forever indebted to them for there care of my personal effects. thank you , Keith Johnson p.s. Thank for the delicious Christmas nuts .

Don't go here!! Always been a high priced place with cheesy…read morecustomer service. Wanted to charge me a dollar more fore extra large shirts. The lady at the counter was a senior gal with the worst attitude ever. She said 'you don't have to leave your shirts' , I snatched them up from her and said see ya! Rip off place, always has been, I headed right over to Bates Troy on the parkway. Went to Bates Troy!! Nicer, less expensive, faster, cleaner... Ditch Novello's no up charge for XL shirts.

Good Job !!! Clean, neat, on time, reasonable price…read more As a disabled senior I rely on good service, much appreciated

$3 wash.. 25cents for 6 min of drying time. Super clean. Safe area. Parking lot. Coin machines on…read moresite

I went to Vestal store to drop off shirts for laundry and press, on hangers, no starch. Now over $5…read moreper shirt. Yes, over $5. Shirts were nice when returned but price it outrageous. Also left a blanket with lint and some pet hair, which I specified. They said 2 weeks to get the blanket back. I thought OK, seems long, but don't need it right now. I picked it up, brought it home opened it up and it did not smell clean, there there was a lot of lint and some hair. I looked and smelled like it was never touched. I took it back and would have given them the chance to redo but they insisted it would take another 2 weeks! And they claimed it was cleaned! I think this was chucked in a bundle with other filthier stuff and never inspected before returning it to the store. I told them to refund it and I would take it elsewhere. I got my refund. Now I am looking for another shirt service and cleaner. Won't go back. PS. no-one seems happy working there.

Absolutely fantastic!! Before taking my three pants there for alterations, I was a bit skeptical…read more However, after trying the altered pants on, I was stunned; I got exactly what I wanted. Good customer service Perfect Timing Professionalism is topnotch I definitely recommend this place.

0 Stars. I called days ahead and asked if they could have my jacket cleaned by Wednesday for an…read moreimportant event I had going on Thursday. I came back on Wednesday at my allotted time and they handed me back a dirty jacket and said I don't know why it's not clean unbelievable!

All dry cleaners when you point out a stain, mark it and then treat the stains...except for…read moreNovello's. It was evident the spot on my shirt was never treated. I question whether it was even cleaned. There is no customer service to speak of. It's almost like they are anti social.