Jack was excellent! Laundry was folded nicely and glad I…read moreread the reviews. Pickup was easy and very very reasonable. Was shocked. Do them well ... TIPS are appreciated.

This place is a diamond! The service, friendliness, price, swiftness in dry cleaning, and…read moreaccommodating ways has made this my favorite place to get all of my dry cleaning done. My significant other brings his stuff here as well, and has always been incredibly happy with his experience. I highly recommend giving them your business and would love to see them continue to thrive. Simply amazing!

machine took my 3.75 on 9/20/25 called the number in their…read morebuilding 20 times never received call or credit refund such a great place of buisness

Clean, bright and friendly atmosphere with a variety of washer and dryer sizes. Easy access to…read moreother local businesses, making this a great place to do laundry and other errands as well.

If I can give this place negative stars I will. The machine had taken 25 of my quarters and still…read morehave not started. There is NO laundry attendant at this location so I had to call a number. The woman on the phone kept insisting that I put MORE money into the washer machine that have already taken $.75 more then what's required. And had to wait almost 2 hrs for a tech to come out. Another guy from the company who has access to the coins came in VERY ill-mannered and told me that he wasn't refunding me back the remaining monies that was put into the washer. Between the mediocre customer service and the prick who refused to give me back my money I will NEVER come back here again. And I will spread the word on campus at BU and the BBB. This business sucks, PLEASE go elsewhere where you'll be respected.. **BTW this location does not have any carts to transport clothes from washer to dryer**

. Having had to try just about all of the laundromats at one time or another in the 20 plus years…read moreI've lived here; for this area (Endicott to Binghamton), this is actually an above average laundromat. I had no problems with any of the machines that I used. The price for the Triple Loaders, which I regularly use to clean my queen to king size bedding is 22 quarters (yes! Quarters...none of those limiting tokens that are necessary at a few of the laundromats here) which, of course, comes to the standard $5.50. This place was relatively clean...I wasn't afraid to sit down, or fold my stuff on the table. Contrary to one review here, they did have carts to move laundry from the washer to the dryer. Having been in Austin, TX recently, and had a need to use a laundromat there; I had the pleasure of experiencing the wonders of an updated, modern 21st century laundromat with wifi, and all of the bells and whistles that came with a place that succeeded to make a usually unenjoyable drudgery an actually delight. That being said, since this is the best we have here; I will use this laundromat again.

I've been going here for 30 years and have loved everything they've done for us . it may take…read morelonger than an average turn around but it totally worth the wait ! Expert service as well as cleaning. they have taken the time to actually wrap the tassels on our dining room runner so that they didn't get messed up . I will always be forever indebted to them for there care of my personal effects. thank you , Keith Johnson p.s. Thank for the delicious Christmas nuts .

Don't go here!! Always been a high priced place with cheesy…read morecustomer service. Wanted to charge me a dollar more fore extra large shirts. The lady at the counter was a senior gal with the worst attitude ever. She said 'you don't have to leave your shirts' , I snatched them up from her and said see ya! Rip off place, always has been, I headed right over to Bates Troy on the parkway. Went to Bates Troy!! Nicer, less expensive, faster, cleaner... Ditch Novello's no up charge for XL shirts.

0 Stars. I called days ahead and asked if they could have my jacket cleaned by Wednesday for an…read moreimportant event I had going on Thursday. I came back on Wednesday at my allotted time and they handed me back a dirty jacket and said I don't know why it's not clean unbelievable!

All dry cleaners when you point out a stain, mark it and then treat the stains...except for…read moreNovello's. It was evident the spot on my shirt was never treated. I question whether it was even cleaned. There is no customer service to speak of. It's almost like they are anti social.

Paul the owner has a lot of nerve charging twice the price for dry cleaning than I've ever paid in…read moreNJ or NY. When I spoke with him about his charging my student $6.40 to launder a dress shirt, $14.25 to dry clean pants, $19.20 for dry cleaning a sports coat, he felt justified in charges outrageous prices. His logic is that the clothes come out clean and not destroyed. That is the goal of all dry cleaners, right? He is taking advantage of students. I will have my student dry clean at home for half the price and just as clean and not destroyed.

Amazing customer service. Outstanding work on all my clothes. Best in town. I love pick up and drop…read moreoff service most of all.

They are super nice, and very accommodating with our last minute needs. Unfortunately, the building…read morehas a weird musty/moldy smell...that left our cloths smelling awful.

They have gotten stains out no other place has. They are friendly and responsive. When I needed…read moresomething quickly for a special occasion they delivered. Service always with a smile. I won't go to anyone else and I have places closer to me

I'm incredibly disappointed with my gown preservation. It looks carelessly put together, and as you…read morecan see in the photos, several issues make it clear that proper care was not taken. The sewn-in bust padding has come loose and is now outside the dress, one of the off-the-shoulder straps is completely unattached, and my lace sleeves are awkwardly stretched across the front, making them look misplaced rather than preserved. If the sleeves weren't going to be properly preserved, they should have been neatly tucked behind the dress instead of being unnecessarily stretched, which risks damaging the delicate lace. I had hoped to one day let my daughter try on this gown, but unfortunately, the integrity of the dress has been compromised. I cannot believe I spent $700 on this service, I would have been better off simply having it dry cleaned. Save yourself the disappointment and money - do not preserve your dress here.

Pricing wasn't transparent, ended up getting hit with an additional fee for having a large gown…read more Very long turnaround time. All in all, they are very pricey and you can probably get better service at half the price elsewhere.