Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Some things to note in case it's a dealbreaker for your specific situation!…read more - The customer service line doesn't really feel 24/7. For example, I've called in regard to two different booked trips in the past month and only ever got through to someone once (out of about 6 calls total and one unanswered text). - They tend to switch drivers day of trip due to availability and timing which I can totally understand but if you're someone who gets anxious about switch ups like that - just something to note. - There isn't really a way to modify or cancel a trip reservation easily off their website. You'd have to call but as I've mentioned, it was tough getting in touch. However! The little chat function on the website worked pretty quick and they were responsive at first in helping. Then I got ghosted mid-convo bc I think whoever on the other side thought I was done with my questions/asks. - There is a 5% cancellation fee due to the company's bank? This is regardless of time before trip. There are other reputable car service companies that give full refunds for cancellations as long as it's at least an hour before reserved time. This company is cheaper than the ones I'm thinking of so there is balance there! But can get complicated, if like me, you're booking for business trip which is an expense but hard to expense a cancellation fee on top of a different res elsewhere. But also, I had one experience where there wasn't any issues with pick up other than the driver switch which had us confused momentarily. We got over it fast and was nothing but a hiccup! But again, if you're sensitive about things like that - just something to be aware of so that nobody is surprised.

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.

Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

This is the third time we used their services. Amazing. Our driver (Katrina) got us to the…read moreairport and home from the airport on time. She is amazing. Thank you so much for the trip.

Ok experience, have not hire their service since covid which is about 5 years. Suddenly the price…read morewent up so much , 140$ to LAX used to be 65-70$

Reasonably priced, professional and efficient transport from the suburbs to and from LAX. Door to…read moredoor private car or ride share available without having to do 6-8 stops like other companies. Jessie was easy to work with and a great driver assisting with a last minute booking Christmas Day. Highly recommend! Thanks!!

Anthony was great , courteous on time, followed up on our flight status !…read more Will definitely recommend him and his company!

I contacted numerous shuttle companies to obtain a quote for transportation to LAX for a group of 9…read morepassengers, including adults and teenagers, plus luggage and one bass drum. I was quoted prices from just ok on the high end to WHAT!! Are you kidding? I was desperate and continued searching for other options here on Yelp. I found Airport Rides and read the positive reviews, so I requested a quote. Within two minutes of sending my quote request, I received a phone call from a gentleman named Anthony. I provided Anthony with pertinent information, including the date, location, number of passengers, luggage information, and return transportation details. Within 15 seconds, Anthony provided me with a round-trip quote, tax, and tip for his drivers, which was hundreds of dollars less than what other shuttle companies had quoted me for one-way transportation. I had to confirm three times during our phone conversation whether there were any additional fees, since his price was sooo much better than anyone else's. Anthony advised me that he was the owner of his new shuttle company and that, as a new business, excellent customer service and competitive pricing were the keys to its success. I agreed to the price, and Anthony directed me to please make the reservations on his website, which I did. Within minutes, I received my email confirmation and a follow-up phone call from Anthony, thanking me for the business and the opportunity to transport my family and friends. Needless to say, I am thrilled and grateful to Anthony for the GREAT customer service and for saving me hundreds of dollars.

I needed a last minute limo for my daughter and her friends and they were able to get me one that…read morewas perfect for the 4 girls. Marti was an exceptional driver and kept me updated until they were home safely. I will definitely use them again and refer them out!

Had an emergency situation and Gerardo did me a solid! I will forever use this company or the one…read morehe recommended in my particular emergent situation. Stand up guy with great integrity. Made calls for me and texted me information. I highly recommend this company!! Thanks Gerardo, for doing me a solid.

Highly recommend! Needed an (very early) ride to the airport and contacted them via Yelp messages…read moreand got a reply right away. Received driver information the day before the ride and the entire booking process is very smooth! The driver was on time, the car was clean, and prices were fair (no hidden fees)! Highly recommended if you are exploring alternative options to Uber/Lyft!

I couldn't be happier with Discounted Ride 2 Airports! They are now my new go to car service to get…read moreto and from LAX. They are reliable, efficient and friendly and their prices can't be beat. There are also no hidden fees. (Be still my heart!) My pickup time was very early in the morning and my driver, Ronnie arrived early, which I love, and sent me a text to let me know that he had arrived. When we met he was professional, warm and friendly. We had a lovely chat on the way to the airport and he simply dropped me off and I was on my way. The whole experience was stress-free. For which I am very grateful as I tend to get a smidge anxious when I fly. Upon my return trip, they had it set up that Ronnie would also be driving me home. Which I thought was a really nice touch because I knew who I was looking for and we had already had established a great rapport. Which, again made everything a little less stressful after a long international flight. I had setup their "meet and greet" service as well and Ronnie was in constant contact with me once my flight had arrived. Even though we had arrived 30 minutes early he was there waiting for me. He also sent me a photo of where he would be waiting. Again, I loved it! I gotta tell you, for me, there is nothing better than having someone waiting for me after a long flight and enthusiastically taking my luggage off my hands while we enjoy a nice chat as we walk to the car. And finally, I find the whole LAX-it system to be just abysmal. So to have Discounted Ride 2 Airports as my go to car service is definitely going to make my life much easier. I'm really happy that I found them!

Van Shuttle to LAX was excellent! Cecilia was fantastic, she arrived on time, got us to the airport…read morewith plenty of time to spare, and made the ride enjoyable with great conversation. She even made sure we didn't forget anything and took a photo of us before we left. We highly recommend this service and will definitely use them again for any future transportation needs.

Nothing my short of amazing. Great communication. Comfortable ride. Everything went smoothly with…read morethem and their transportation service. It is a very impressive company with such great people. Jamar and Cecelia .. you guys are great! Even the return flight was no problem. They have my flight information and they were there already waiting for me and my family at LAX.. on stand by. So we didn't have to wait any minute for them which makes it even better after a long flight. This was my first time using them but it definitely will not be my last! thanks so much for your awesome service

Very professional. Steve caught attention over the phone as I was pricing different companies. He…read morehad charisma and you can tell he loves what he does! He was very detailed with information and planning and put us at ease as we were renting for 15 teenagers. There was a system glitch when completing the formal request but Steve went in and assisted on our behalf. It was a minor hiccup! The day of Maria was great, easy to work with and went along with the changes as there was a last minute ice cream stop. Bus was clean, smooth and made a formal high school dance easy on the parents! We will be back! Thank you!

Great service, great price and very professional! Party bus came right on time and picked up 25…read moreteens to chauffeur them to their HoCo dance. They graciously made an extra stop so the kids could pick up dinner and then got them to their dance and back home at the end of the night! Parents were at ease that their kids were in safe hands. Thank you so much!!

I found this company on Yelp Ir was super easy to book and…read moreget reservation confirmation. Driver was on time and got us to LAX without delay. I would use they again.

They were on time and ir was easy to communicate nuisances of our pickup from LAX. It is costly…read morefrom Costa Mesa to LAX but it's a long way and better than leaving a car long term at LAX.