I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.

Called at least 7x for pickup no one ever showed and left my 85 yr old blind and disabled MIL…read morewaiting for nearly 3 hours. Husband had to get off work early to pick her up eventually. They would never allow me to speak with a supervisor; would only "contact dispatch." Why offer wheelchair access if you never have a driver available? No compassion or accountability.

We were at the Port of Los Angeles and needed a ride to LGB. Uber was averaging $56 to $61 but was…read moregoing to be a 15-20 wait. We decided to try yellow cab because there was no wait and they said it would be an estimated $55. After loading up in the cab he says, $70. We are already moving, so we decided to go, but no tip. Then we went on the ride of a lifetime, barely making exits, weaving through traffic, and flying 65 mph in a neighborhood. I only gave a one star because we did make it alive.

PROS: - everything can be booked online…read more - FAST responses - no hidden fees - driver arrived within 5 minutes of us walking to the passenger pick up area at LAX even when it was super crowded at midnight and we were in terminal 5 - didn't have to walk/go to the Uber pick up area at LAX - clean SUV car with PLENTY of space for car seat, checked bags, golf clubs, etc. - proper car seat installed for our toddler - kind driver, professional and very helpful We did tip our driver cash & he was not expecting it. When you are arriving at midnight with a toddler the last thing you want to do is wait for a car or have someone show up unprepared! Tips: - emailed confirming REAR facing toddler seat for xxx lb toddler - texted the driver right when we landed - texted him when we had one of our 2 bags from baggage claim & let him know the door number - then texted immediately when we got the bag so the timing lined up perfectly Will be using this company again in the future!

Professional service, quick response, competitive pricing. We used them before and we will use them…read moreagain for airport service

On time. Polite and got me to my destination quickly and safely. Will use again in the future.read more

I was having trouble getting an Uber to take my teen daughter to LA for work. She's on our family…read moreplan and it should not have been difficult, but it was not working out so I started looking for other options. Two other reputable ride services were also not available - Lyft won't carry teens without parents and HopSkipDrive does not allow for late reservations. She could have driven herself, but I was not ready for her to do this yet. LOL! I looked on Yelp and found Dave. Not only did he drive her from Huntington Beach to LA with less than two hours notice, he was so nice about it. He kept me informed and my daughter said he was very friendly and professional. It cost more than rideshare options, but it was so worth it! I highly recommend Dave and would trust him with my kiddo again! We will definitely be back.

Dan was the best! Our car service canceled last minute... Nobody else would come and pick me up…read moreincluding Uber... I called him and he answered on the second ring and was at my house within 20 minutes... He's so friendly and the service was so quick and effortless... I highly recommend him! Especially in an era where everything is so digital and online... He really makes the extra personal touches count! And this is from my daughter: I think he's a very nice guy and he's very kind to others and I'm really happy that he drove us and he gave us a nice drive and told him about his life and stuff thank you Dan

Called last-minute because of unreliable shared-riding service. Dan answered the call immediately…read moreand arrived promptly. Safe, reliable and overall great service! Recommended!

I called ten car services in Los Angeles before finding On Demand Car Services. They were kind,…read moreresponsive and the most reasonably priced! I found them years ago and relied on their service exclusively for the past five years, post COVID. They have NEVER missed a pickup either from my home or from the airport at any hour. The owner is particularly kind and thoughtful when he picks up my 88 year old parents which I genuinely appreciate. The cars are clean, new and always have bottled water. This is the best car service I have ever used.

The best of the best! Toufik and his team always *get us there without a care*. Couldn't recommend…read morethis service more highly!

Always quick to respond very polite safe driving. I haven't used another service for travel in the…read morearea Very impressive

Thank you guys for your dependable transportation services. Highly recommended. On time…read moretransportation.

Prompt and patient. Very personable drive and helpful. The vehicle was clean and the driver took…read morethe fastest route

This company is very unprofessional! I called to get a ride to the airport. They had an attitude…read moreand charged $40 more than uber and lyft!! Thwy also hang up the phone on you !

this service is trash, nit organized at all. and you can bet on the bus driver not participating at…read moreall. you'll remember this post after you experience this so called service.

I requested a quote online from LAX Transport when I couldn't reach them by phone. The quote came…read morein at more than twice the cost of a regular taxi, so I clicked the "Cancel quote" button. Nevertheless, I received multiple messages confirming my reservation. I wasn't able to get them to cancel the reservation that I had not made either by sending messages online or by leaving phone messages. It was only when I was contacted by the driver that I was able to get him to convey the message to dispatch.

Had to make an appointment at Cedars-Sinai on a Tuesday morning and called U*er twice to get a…read moredriver - no response, and the fare was estimated at $23 a trip (before tips and charges). Called United Independent and a driver picked me up quickly and drove me through more roadwork than a Burt Reynolds chase scene to my appointment. Cost me $18 with a tip, no joke. Thanks, United Independent!

As most others have already said...this outfit is a joke…read more I was unfortunate enough to be directed to this cab (#205) last night at 1230AM. I told the driver my destination was very close to LAX and he said the minimum fare from LAX was $20.50. I had to ask him to run the meter! We drive 1.5 miles in about 4 minutes in a beat up old cab that smells like a filthy ashtray and this clown rolls through 3 stop signs! When I opt not to tip the rude jerk, he acts shocked and tells me 4 times in 30 seconds to never ride in a cab again and take Uber! This is probably good advise for anyone considering using United Independent Taxi!