J&B Lock was excellent to work with from start to finish…read more He answered my call directly (no call center), which was a great first impression, and was able to come out the same day/next day. Communication was straightforward and easy. The work itself went above and beyond what I expected. I initially thought I had four locks to change, but he ended up handling all six. He also proactively offered to replace the deadbolt, including adjusting the strike plate, doing the necessary chiseling, and aligning the door so the bolt closed cleanly. He made sure everything was keyed consistently, fixed alignment issues with the door and hardware, and even addressed a turn knob that wasn't seating properly -- all without hesitation. Overall, he was efficient, detail-oriented, and clearly takes pride in doing the job right. Very easy to work with. I would definitely recommend J&B Lock.

I write this review to showcase the man behind this business. John Stewart…read more Two weeks ago, I was asked to go to my good friends house to check on her. I got to the home and had no way of getting in as the key that was to be used for Emergency was not where it was suppose to be. The officers said they could not go into the house even though I was requesting a welfare check. Soon after the officer left, I called a family member of my friend and she did not have the right key to get in. I quickly did a google search for a locksmith in the area. Fortunately, I got John. John was able to open the door and we found my good friend decease. Naturally, I was upset and so was the relative. After calming down, I went out to pay the locksmith for his service. This man gave me a hug and said he was so sorry for my loss and said he would not accept payment under these circumstances. He called the police and everyone else that needed to be called. I can not say enough about this man as he showed compassion and concern. I want every person to use this man as he didn't have to do what he did and I am forever grateful to him. So if you need a person who cares about what he does, call him. He is caring and good at his job. I want to give him 10 stars but it won't allow. Thank you John for supporting me at the worst time in my life. Thank you , thank you for all you do...

5 Star service! Fast response honest guy that cares about his job and customers. You definitely…read morewent out of his way his price was cheaper than the dealer and the most reasonable price from a locksmith that actually responded and showed up at the time he said he'd be there. You won't be disappointed with this locksmith I know he went the extra mile for me educating me on what he was doing I'm sure other places who didn't bother even returning my call would not have done that!

Thank you great job fast programmed my fob few minutes great price life saver highly recommendread more

Brian was able to schedule a next day appointment and called when he was on his way. He was able to…read moreprogram two new key fobs and cut the key blades for my 2014 Chrysler Town & Country in about 50 minutes in my driveway. The final total was within the range he quoted over the phone and very reasonable. Brian was very patient while I checked to make sure the keys worked in the door lock, the buttons worked properly and the fobs started the car. My only oversight on my part was noticing that these fobs do not include buttons for the side doors, but that's not a big deal. This job would have cost much more in terms of time and money at a dealership. Payment over Zelle was quick and easy. Very happy with my experience!

Better than expected. They programmed the new FOB for my Chrysler Town & Country and it worked…read moreperfectly. The cost was much, much lower than the dealership would've charged.

Terrible communication and total waste of time dealing with this company. Completely ghosted us…read more Avoid.

I love it when I find a dependable service provider! They…read morefixed my commercial door which was always malfunctionaing because it was held up with just 2 hinges . A quality piano hinge was installed promptly at a reasonable price and my daily aggravation with my noisy door was history. Highly recommend! Z Coil Comfort Shoes 410 N. Telegraph Dearborn

Used numerous times. Fast. Come to your place or walk-in for other services. Prices good.read more

Great customer service! I was finally able to get a key cut that I had tried three other times at…read moretwo other places (one being Home Depot). Service was quick and friendly. Unfortunately, not to their error, I had to go back because it didn't work the first go around. I went back and they recut the key on two different styles to make sure one would work...and it did! Would definitely recommend.

I locked my keys in the house and the batteries to the smart lock were dead. It's a long story &…read moremy fault. A different locksmith company told me they needed to destroy the lock in order to get the door open. I called Westland Lock and Key and Mark K. was able to get me in without destroying the lock. It was like a miracle! Thank you so much.

Terrific service! The employees went above and beyond for me helping to solve my issue. I will…read moredefinitely be back!!

I had two fob's that both stopped working at same time and was fortunate to find this shop…read more Before beginning any work, they checked my two fob's to make sure there wasn't an easier/less expensive fix. For reasonable price, they sold me two fob's and programmed them/cut the keys to fit my car. There was small hiccup with the fob's and they worked with me to make things right. Highly recommend!

Technician came within stated time interval. Replaced our broken door lock efficiently. He was…read morefriendly and polite.

Adam is by far the fastest and efficient locksmith I've ever worked with. Prior to booking he…read moreresponded quickly and upon arrival he was respectful of my home given we are all living in a COVID world. He was knowledgeable and thoroughly shared info on an issue/potential safety risk with one of the doors which I greatly appreciate. Will gladly recommend to any and everyone looking for a locksmith.

Quick friendly, professional, what else do you want from a locksmith. Will use again, when I need…read moreservices.