We arranged a safari for a group of 4 with this company. We had all sorts of problems, all of which…read morewere address to the company during and after the trip. A response to some of the problems were addressed before and during the trip. Problems addressed after the trip were sent in an email and the company never responded to them. If you are considering doing safari in Africa, try another company.

We just returned from a week long vacation to Cancun. Avril started helping us plan our trip about…read more8-10 months ago. She was very patient with us as we were trying to decide what resort would fit us best. We finally found the perfect one. The process from beginning to end was very easy and stress free. We were confident that we would enjoy the trip she helped plan and we were not disappointed. We highly recommend Avril and Destinations Travel!

*** Part 2: 4-day Hawaiian weekend delivered as promised ... ***…read more - Airline tickets, seating confirmed and online check-ins arranged. - Airport transfer was waiting at gate with placard with our names. - Transfer greeted us with fragrant leis and escorted us to shuttle. - Hotel upgraded accommodations and presented us to our room. - Shuttle arrived on time after hotel check-out to ret'n us to airport. *** No surprises or mishaps. Billed as quoted. Well done RWD. ***

My wife and I have booked our last several vacations from RWD Travel and plan to book our next one…read morefrom them as well. They have done a great job of helping us find the vacation package that is best for us. They have always gone the extra mile to be absolutely sure that every detail of our trip was well planned for smooth trouble-free travel, as well as accurately answer any questions or concerns we may have. They really are genuinely concerned that you have a hassle free vacation at an affordable price. Our experiences in doing business with them have been great, and we give them 5 stars! Thanks RWD Travel!

The owner absolutely ghosted me. Do not use this agency, no matter what you do! Expensive vacations…read morethat you could plan yourself for just as much trouble.

A big thank you to Pam for booking an amazing vacation for us amidst a global pandemic! It was our…read morefirst time out of the country since COVID and Pam helped us pick the perfect destination. We left on a Sunday, had questions and Pam called immediately to answer them despite the interruption to her weekend. Thank you Pam!!

We used Tri-State Travel for our wedding transportation! They provided two trolleys to accommodate…read moreall of our guests! They showed up early & prepared to transport all of our guests to & from our wedding venue! The drivers were kind and patient (especially with all our wedding guests on the way home that had a drink or two.. (; ) They were easy to work with & provided us a transportation schedule based on our wedding timeline! Would highly recommend for any wedding or event!

I would like to respond to the owner's ridiculous comments:…read more "I would like to respond to this review which is a complete fabrication of what really happened that evening! My driver was not intoxicated as she mentioned in her review. Our drivers are suject to random drug and alcohol testing and that particular driver was randomly selected twice that year and passed with flying colors!" We have a picture of the driver ponied up at the bar at our house party, so get real buddy! I'll post it! "My driver mentioned that the wedding party was feeling "Little Pain" when they came out of the reception and were very demanding and unpleasant to work with! We gave our driver the instructions that were given to use before the wedding day, but for some reason they wanted to alter the plans that we couldn't physically or logistically do within their time frame." You're right - the wedding party was feeling little pain - we were leaving a WEDDING! Yes - I was so demanding when I asked the driver to make the trips I asked on the territories for the three hours you were hired. Can you please state what exactly I asked for that was not in my contract? The travel was in a max 2 mile radius so any travel I asked for during the contracted time would be impossible logistically or time frame? We hired you because my guests would likely be "feeling no pain". "The bride waited almost a month after this incident to call me and bring it to my attention, as this was the first time I had heard of her service being a problem! I offered to redeem 100% of her charter, as this was the only way she was going to be satisfied. After many attempts following our initial conversation, she nor her husband could be reached to make the proper arrangements." I was on my honeymoon for a month in Scandinavia and my complaint was never about receiving a refund - beacuse i will never get the time i wasted on my wedding day back. I'm a CPA and I work 60+ hours a week and spending time haggling over 500 dollars wasn't a priority for me. If everything was truly great as you say with my reservation - why would you offer me a refund? "Tri-State Travel is a 73 year old transportation and tour company that has been highly praised over the years from our peers and clients within the industry and has received numerous industry awards throughout the years! With that being said, I would be happy to give numerous references of our company to anyone that is interested in utilizing our services but have concerns due to this very unpleasant review that isn't true! I thank you for reading this and can be contacted at either ahillard@tristatetravel.... or (800)779-4869 (108) if you have any more questions in regard to this review or are looking to find out more information about all the services that we provide." That's great - I think most customers would agree that you shouldn't lash out at them when they accuse you of poor service. This response is a complete validation of their unprofessionalism. Another tip - if you are planning to hire a trolley because you want your guests to be able to travel safely after the consumption of adult beverages evidently Tri-State travel does not want your business.

I cannot say enough about the attention and advice received by Fawn at Driftless Travel for our…read morerecent trip. My wife and I had to take a business / pleasure trip to Kenya and contacted Fawn to help us with our details. To be clear - I use Expedia and other travel applications and consider myself experienced in finding good deals. Well, Fawn matched or beat everything I found on line (after hours of work), and even set up our Safari in perfect detail. I am all about communication. When I send an email or place a call - I expect a reply as soon as possible... Fawn was always there to answer our questions (no matter how small) and when she did not have the answer at hand - she got back to us with our answers that day. I highly recommend Driftless Travel to anyone that wants a good deal with someone who genuinely cares about their clients. We will use her again for our next trip!

From the owner: Driftless Travel is a full service travel agency that specializes in helping you travel around this…read moreamazing world. We enjoy working with group travel, weddings, honeymoons, reunions, family vacations and so much more. If you can think it, we can help plan an amazing life memory! Driftless Travel is an Independently owned franchise of Dream Vacations, a World Travel Holdings Company.

Don helped me good customer service he gave me good plan I added my family for free two members and…read morea discount definitely would recommend this service if you need towing assistance thanks a lot

Francisco Cabrera was amazing. He came to assist me with a flat tire on Sunday and was fast,…read moreefficient and very professional. He double checked his work and ensured the safety of my vehicle was good to go. Please pass this information along to him. He is a great roadside assistance employee of AAA!

I just visited this past weekend and this condo is an amazing place. It is well kept and spacious…read morewith a three-season room opening into the forested perimeter of Galena Lake. With two bedrooms and two baths it accommodates a family easily. Well worth the price