Went in this week for an oil change. I was assisted right away. Very professional and thorough. I…read morewas informed about my transmission fluid. It had never been changed for 5 years. It was changed and additional checks performed. This keeps my 2020 SUV going. Thanks!

Very good placw to get your oil changed and other services.Some are cheaper than dealer costs.Place…read moreis very clean and staff is nice.I will say Google the place to find a discount code.Nice service to my car

The team was efficient, thorough and friendly. Put on new wipers and checked my tire treads in…read moreaddition to oil change

Professional, very quick to get oil changed. Actually saw someone come in that was about to go on a…read moretrip and they checked her oil level and clarity and mileage since her last change and proceeded to inform her that she didn't need an oil change at the moment. Honesty and integrity goes a long way. Highly recommend this business for and oil change or a car wash.

The guys there were very nice i was very pleased with the service. I will take both my cars there…read moreall the time for my oil changes. And i recommend this place to everyone

That is one of the rudest people I've ever met, did not even get my oil changed as he was snarky at…read moreme from the second I pulled in to the second I left. Rude, impatient, unprofessional. Would not trust my tricycle with them.

Well after you've been gone traveling for a few weeks it's always nice to come home and find that…read moreyour car has a flat as you don't really know how it happened or why it happened it was just there! So after a quick little search I came across Monro and I'm glad I did because coming here I could tell that the guys working here really did care and want to help as much as they could! Well so it came my tire was damaged so much so that I had to buy a new one but hey it happens sometimes so in just a little wile they took care of me and totally got me back on my way! They offer a check-in offer so don't forget to take advantage of that it will save you some $$$! Overall this was a mellow place with a friendly fast staff who did it right to help me when my car just wasn't happy it's for that I'm sure I'll come back here again I just hope that I don't have to soon!

I always have good service, and I always are able to fit squeeze me in never had a problem with themread more

have had several complaints made to corporate over the past few years. Nothing is ever done. So…read morethis is probably a waste of time. All you need to do is look at the customer reviews for the Sandusky Ohio location. I was desperate for a place with weekend hours. That's how these corporate places always have customers coming back. Since last Friday 2/14, I now know my local Ford has service hours on Saturdays. So I will NOT be returning First off, Firestone claims that I need control arms on rear if my Edge. This is hard to believe since the shaking I am feeling is in my steering wheel and brake pedal. Secondly, why does your techs NEVER take my vehicle for a drive before looking at car and pulling straws? Why did the interior of my edge have greasy finger prints on the visor, above drivers door, and below my panorama sunroof?????! When I noticed it as soon as I got home and went to open garage door for house, I backed right up and took it back. Tony was VERY RUDE!!!! He made it seem like it was already like that when I took it there. Excuse me????? I demanded that it be cleaned and look like it did when I dropped it off! About 20-25 minutes later it was clean. Too bad corporate doesn't allow me to post these pictures in my review! I love how the company takes down bad reviews on Google. Miraculously, they have 4.3 stars on there. They should only be doing tires and oil changes!!!!

What a sh1t show. Overbooked. The techs are in no hurry at all. They may or may not do the work…read morewhen they say. They definitely won't call you and let you know what's going on. You will have to track them down yourself and badger them for answers. I've always gone to Firestone and now this particular store ruined it.

I cannot say enough about this place. I'm a 64 year old single women, and over the years I have…read morebeen led astray many times by auto mechanics looking to make a few extra bucks off of your lack of mechanical knowledge. These two gentlemen went above and beyond to help me. At a beyond reasonable price I might add. I had a fuel line leak, and it was explained to me clearly what my options were and they respected my decision and had it fixed while I waited. Many other customers came in while I waited, and I watched them go the extra mile for each and every one of them. You could tell by the very interactions and conversations, that every customer left with the same gratitude for their service that I did. Well done guys and thank you for service to our community. I will highly recommend you. Thank you again.

Called in the afternoon to find out if they could get me in for a Vehicle inspection before I…read morecommitted to a purchase from a Car Dealer in the area, Joe fit me in the next Morning before 10:00am Good Customer Service. When I arrived, they got me right in Joe & his Guys took their time to explain the issues with the vehicle & potential cost of the repairs, Very Fair and Honest evaluation of the vehicle's issues to help me make my decision on my purchase. I drove almost 45min. to look at it & ended up not getting the vehicle, But I would definitely Go back to Joe and will refer him to others in need of Car Repair work because Fair & Honest & Upfront,,,,,,,,, CUSTOMER SERVICE is Hard to find any more. Thanks Joe Bill K.

I took my car into Mr. Tire on Milan Road in Sandusky on a Sunday morning. I had a leaking tire and…read moreneeded to head out of town that afternoon. They got me in quickly, found the hole, and patched it. There was one person ahead of me, and even with that I was on my way in about an hour. The desk person and mechanic were both friendly and professional. They're a real blessing, and I'd highly recommend Mr. Tire.

I was traveling and had a slow leak. I popped in 30 minutes before closing and they took my car…read moreright in. I was out the door with a new tire quickly! The shop was extremely clean, bathroom included. Folks were very accommodating and polite.

DO NOT TAKE YOUR CAR OR BOAT TRAILER HERE!!!!!!! If I could…read moregive it no Stars, I would. My boat trailer boat down last Memorial Day weekend. A friend recommended I have the boat towed here for repair. Maag's did the repair and WAY overcharged me for parts by about at least $400. I had my trailer serviced this spring on the eastside of Cleveland, they did a great job cleaning the spindels and repacking the bearings so there should have been no issue for the entire season. After trailer the boat 7 times this year (approx 900 miles) this season, both sets of bearings (inner and outer) failed on the driver side this week and I was broke down, JUST LIKE WHAT I WAS TRYING TO PREVENT. I have never seen inner bearing fail on a trailer before. I got the trailer fixed and while driving it home from the parking lot I repaired it at, I realized the passenger bearings were also bad. Cheap parts, over-priced service. The friend who recommended Maag's to me will no longer be using this service. When I called today to complain about this. The owner hung up the phone on me. Great customer service. I think that says it all.......

This morning at 6:30 I ran over a large piece of metal that cut my tire open, we didn't get the…read moreguy's name but he was a true help! Arrived promptly like expected. Thank you!

Full disclosure - I think the problem started when he confused me with my sister-in-law, who's name…read moreis also Tiffany LaCourse. She's had some issues with him recently and I don't think he realizes we are two different people. That having been said - my son was in an accident last month (June 7th 2025) and Walt's Towing ended up towing his car. When I picked my son up from the scene, they weren't sure what tow company would take the car, so the sheriff gave me his card with the report number on it and said the tow company would get in touch with me. No one ever called me, and I was completely slammed between work, my boys' baseball schedules, my mom's doctors appointments, and everything else going on. I talked to my insurance company (State Farm) immediately after the accident, filed a claim, and they said they would make sure the car was at a facility that didn't charge storage and if it wasn't - they'd have it moved somewhere that wouldn't charge for storage. I assumed since I never heard anything more from my insurance or the towing company - that there was nothing to worry about. Weeks after the accident - on Friday, June 21 2025 - Walt and his girlfriend showed up at my house at close to 8pm when my husband and I were in Ashland at a baseball tournament and he scared my elderly mom and my 9 year old son. He gave my mom a copy of the police report with a POST IT NOTE attached with a price of $1,398.13 handwritten on it (see attached photo) and said he needs to be paid ASAP and I need to get my car. That is NOT an invoice - let alone itemized. I still to this day have not received an invoice. I called the police on him that night and made a report. I've tried to reach him and so has my cousin Richard (who tows vehicles) numerous times to get the car - so the storage fees would stop - and he hasn't answered or reached back out to either of us. Now this weekend - July 19 2025 - I got served with small claims court papers. He's taking me to court for almost $2400! And he still has my son's car and has still has never returned any calls to this day! I fully intend to file with the BBB, Ohio Secretary of State, ODOT, and any other authority I can to have this remedied.

They saved our vacation! We broke down on I90 - we got to Walt's just before they closed (towed)…read moreand they were committed to helping us get back on the road! Very kind and honest. Great price too.