Very compassionate and helpful during and end of life visit. So grateful I found this place.read more

Very Flaky Vets there, and Dr.Nordt seems like she's having a nervous breakdown and is not a good…read morevet at all not good bedside manner. Took my pet to another vet after the visit and she's now doing great. Plus they push expensive food that you have to buy from there...they are not organized there and do not return phone calls ...do not recommend. Not a professional set up there by any means within the office as well. Save yourself aggravation wish I was warned.

Dr. Sue Rew is the best vet in the area. She is extremely caring, first and foremost. Her approach…read moreis one that is based less around throwing medicine and tests at symptoms, but what truly is at the source of a given issue, even if it means she'll make less money. She understands biologically appropriate diets and holistic approaches. I feel like she is the only vet around here that knows how much crap is being fed to our animals. Lastly, she does little things that make you appreciate not only her approach with your beloved pet, but her value as a business person. She will use generics where possible, as opposed to most vets who will cash in on selling brand names. She will, at times, sell you things for her cost or VERY close to it. Sometimes, she won't even charge for a visit, especially if it's minor or close to a previous one. I feel extremely blessed to have such a quality veterinarian in the area.

Absolutely Horrific Inhumane and Traumatic !!! If I could I'd give this awful place -100 for how my…read morehusband and I were treated and what they did to our cat Rocky !!! We took our cat Rocky (8-9 yrs old) here because he seemed to be having some trouble breathing and had refused to eat for the past 24 hours , he was still active and running around , jumping up onto his chair and using his litter box before we took him here . After getting him to this place and signing him in and oddly having to pay before he was even seen , a vet assistant came and took him out a door into what looked like a garage , they wouldn't let me stay with him (I've NEVER left any of my pet's sides when at a vet) after about 45 minutes a tech came out with an estimate saying the vet wanted to do all kinds of tests , the estimate was over $800 !!! Then she tells me his heart is barely beating , (it was beating fine actually a little fast before we got him there due to the anxiety of being in the cat carrier and car ride) , we definitely couldn't afford $800+ dollars and Stupidity believed what the tech said , so we chose to let him go peacefully and have him euthanized . After another 45 minutes we were brought into a tiny room and waited almost another HOUR without being told ANYTHING , then a tech brought Rocky in and he was unconscious and gasping for air !! I want to know what these people did to him when they took him into that garage or whatever it is !!! When the vet came in she NEVER said a word to either of us , and when I asked her what happened to my cat , she just said oh he's in shock !! Well he wasn't when I brought him in and he wasn't when they took him from me at the front , he's been to different vets throughout his life and that's NEVER HAPPENED !!! Then she put a needle into him and he started screaming and twisting !! I've had to have cats euthanized before and that never happened !! Then she said something about the needle not being in the vein right and stuck him again and again he screamed and twisted ! Then she picked him up roughly and took him out the door saying something about having to get the needle in properly , so I was just left sitting there waiting , cause my husband couldn't stay and see this woman torturing our cat !! I sat there for about 20 minutes before I finally asked the girl at the front what the hell was going on with my cat !? She went out the door and came back 15 minutes later and said I could come back , Rocky was layed out on a table and the vet just shoved the needle into him , , when his breathing stopped , she didn't even look at me she just said , there he's dead . I will NEVER forgive myself for taking my Sweet little Rocky to this Horrible place and I'll never forget or unsee how he looked when they brought him into that room and how he was treated and tortured by these Awful people !! Then this morning, they responded to my review trying to defend what that horrible woman did to him , with excuses and lies I WAS THERE !!! I SAW WHAT THAT HORRIBLE WOMAN DID TO HIM !!!!!! If you Love your pets STAY FAR AWAY FROM THIS PLACE !!!!! This is the BS they sent me this morning (fyi they mention Rocky not being up to date on his rabies shot , Rocky has NEVER been outside and never once tried to get outside , our regular vet said she was fine with him not getting his rabies vaccine due to that fact) My Best Friends Animal Hospital (Owner) 7 hours ago I am truly sorry to hear about your experience with us and the distress it has caused you and your husband. It's clear how much you loved Rocky and I deeply empathize with the pain of losing a beloved pet. Clearly your review is very emotional but we would like to make some clarifications. You called asking for Rocky to be seen because he was having difficulty breathing and the doctor had put one of your other cats down so could you bring him in. It was explained that the doctor was in surgery but to bring Rocky over now. When you arrived the doctor was still in surgery and there was a 15 min wait. The technician took Rockys history and you indicated he was not current on his rabies vaccine and could not provide us with previous medical records. Rocky was brought through the food room, not a garage, to the treatment area for evaluation. A pet who is not current on a rabies vaccine puts everyone at risk and extra precautions need to be taken which extends the exam and evaluation time. If an unvaccinated pet bites someone, the pet's head needs to be sent to Trenton for testing and the person bitten will need six shots at once for possible rabies exposure. Once the exam was done, It was explained that he had a low heart rate and we would need to perform diagnostics to find out the cause. You were given an estimate for the recommended diagnostics. I am sorry for the cost but in today's economic climate prices are high. You declined ALL diagnostics. Without diagnostics we are unable to formulate a treatment plan, expected recovery or

5 stars very good took my cat 19 years old needed to be euthanized…read more They weee kind and compassionate.

Came in through ER with my 14 year old Westie, after off and on breathing difficulties. X-rays…read moreshowed dire situation with no hope of remedy, so decision was made to send her off peacefully. Staff and Dr Molly were fabulous, with primary concern being the comfort and composure of both patient and her Mom as priority.

I called 4 times and left a detailed voicemail each time. Someone finally called me back after the…read more3rd attempt, 2 weeks later, and left me a message. I called back, left a voicemail again and no response back. I tried calling at different times of the day thinking someone would pick up, it is a place of business after all, but nobody ever did. ‍

While some dogs may do fine in a boarding facility, my quirky old girls do much, much better when…read morecared for in their own home. I feel so fortunate to have found Paws First, which gives me the option to have my pets cared for in their own home. The ability to book online makes arranging for pet sitting so easy and convenient. Response time is always very quick, and the rates are reasonable for the peace of mind these people provide. I love getting email updates on how my dogs are doing. Even when they're naughty and get into the trash or have a little accident, everything is in order when I get home and my dogs are happy and loved. **Need to add an update because of one visit in particular. It has taken me a while to be able to write this. Over the Summer, I had the amazing folks from Paws First watching my dogs while I was away for the weekend out of state. My senior dog's health had been in decline for a while, but it didn't seem to be cause for too much concern- just typical old dog stuff. One night, her health took a very sudden and dramatic turn. It was clear that if she were brought in to the the vet that she would not be returning. I didn't want my old girl's last moments to be spent someplace unfamiliar. The staff at Paws First went above and beyond to provide extra care and comfort to her when she needed it most so I could race home to be with her. I am forever grateful for all they did for her.

Elena didn't just transport my pets she treated me and my two cats as her own family. I was so…read moregrateful I hired her after messaging her, but when I met her in person she really exceeded my expectations in reassurance of care. Her vehicle was spacious and clean, her timing for pickup was punctual and she sent me photos and location information all along the way. She also introduced me to some calming music that seemed to help my cats relax on the road. She had extra supplies on hand for the journey as well. I wish I could give her more stars because she went above and beyond any expectations I or my family had. I'm also physically disabled and she helped me handle the cages with no problem or questions asked. She made it all very easy and stress free when I hired her and I highly recommend her company.

From the owner: We Carry Paws provides pet transports safely & promptly via ground transport & flight services…read more Flight Nanny services for dogs and cats upon request. USDA Registered; Driver Fully Insured; Pet Insurance; First Vet Member; American Red Cross Certified (Cat & Dog First Aid)

They never fixed my dog"s infection and they tried to sell me food my dog doesn't need, 0 stars of…read morei could, as they cost me so much money to deal with this place with zero results

I wish I read these reviews before going. My dog had diarrhea, vomited and was lethargic. I'm new…read morein area and I made a next day appointment (not an emergency appointment). Front desk staff was lovely, place was clean, tech was thorough. I did not expect a before treatment plan to be over $800.! They tried to upsell like I've never seen before. I agreed to bloodwork and fecal test but they were going to do X-rays, a pancreatic lipid test (I agreed to bloodwork) . Although I paid $73.65 fecal test they had nerve to charge extra $10 for medical disposal. They have a pet station outside with garbage for people to throw dog poop. I'm disappointed and angry. Final bill was $532.83. Please don't take advantage of pet owners. This is why many don't ever go to vet

I haven't had a dog that needed a groomer in years. But my…read morebeautiful German Shepherd puppy smelled pretty bad, so I brought her in to get a good bath. Sarah, our groomer was fantastic with my puppy. My puppy didn't like the dryer they use so Sarah hand dried her (how cool is that). Now my puppy smells as good as she looks. I can recommend Petco for grooming and I highly recommend Sarah for your groomer.

I just want to thank everyone for their warm welcome & hospitality! We enjoyed the complimentary…read morephoto shoot we had with Santa! Looking forward to the clinic opening!

We had a health emergency. Our German Shepherd is anxious and aggressive to people and pets. Has…read morenever been in a kennel. We took him for a 2 hour meeting. When we picked him up, they said they would take him for the week. What a blessing. The staff worked with him. They were wonderful. Sent us updates on him. He did GREAT. We can finally go away for a weekend. We are so thankful for their support.

Great facility, very clean, excellent customer care! My pup spelled sooo clean after he bath! Will…read moredefinitely be back

I boarded my dog at Hounds Town South Jersey Shore in Galloway from Aug 20-22 with pickup scheduled…read morefor 11am. I arrived around 11:08 and paid my bill with a 20% tip. After a delay, I was told my dog had just had diarrhea and was being cleaned. When he was finally brought out, he was in unacceptable condition! His back end still had poo, and his white fur was stained yellow, as well as blue stain on his paws. When I asked about it, I was first told it had "just happened," but then later told it occurred earlier that morning in his kennel, which was inconsistent and concerning. I immediately requested the 20% tip be refunded. I was only given three wipes to clean him after I specifically asked, which was completely inadequate for the condition he was in. I declined their offer to bathe him because I no longer felt comfortable leaving him in their care. Although I was eventually refunded for his full stay, the condition my dog was returned in and the conflicting explanations I was given were unacceptable. Even worse, it has now been three days since I picked him up and he is still experiencing diarrhea, to the point where I may need to take him to the ER. I will not be returning and cannot recommend this facility.

The staff has done a great job of working with our son's very high energy dog! The dog can't play…read morein group because he overwhelms other dogs, or he gets snippy. They work with him to find compatible playmates. He goes to Doggie daycare several times a week and is boarded at HT when we go on vacation. The manager tells it like it is, very cut and dry! Doesn't sugarcoat anything, but is personable. All other staff are also very personable. Our grand pup enjoys going. I appreciate that he's tired most nights from playing with another dog!

I purchased an eastern painted turtle hatchling from CBReptile, and the entire experience was…read moretop-notch. I had concerns about shipping a live animal, so I reached out before ordering. They responded quickly and reassured me that a biologist inspects each turtle before it's cleared for shipping. They also explained that the turtles are packed appropriately for the climate they're being sent to and shipped overnight to minimize stress. Shipping ended up being delayed by about three weeks, but CBReptile kept me updated with weekly emails, letting me know that their biologist hadn't approved the turtle for shipment yet. I really appreciated the transparency and the fact that they prioritized the turtle's health over speed. I'd much rather wait a bit longer if it means a healthier animal. When he finally arrived on 4/30, he was alert and active right out of the box. He's tiny, about a 1-inch shell, but full of energy, an excellent swimmer, and has a healthy appetite. He seems very happy and is thriving. Their communication was excellent throughout the entire process, and the care they show for the animals is obvious. I wouldn't hesitate to order from them again. Highly recommended.

They took 5 days to actually confirm and ship my order, then told me they would ship it on a Monday…read more- ended up shipping on a Wednesday. Turtle arrived dead. Absolutely sickening and unethical. I paid for a hatchling and a LIVE guarantee, but it was not a hatchling nor was it a hatchling. Very disturbing and terrible. Will never answer their phone.