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    Game Time

    2.7 (255 reviews)
    InexpensiveArcades, Bowling, American

    Game Time Photos

    Business Info

    GAME TIME ATMOSPHERE

    What's the vibe?
    Very loud
    Casual
    Good for groups
    Good for kids

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    Puttin' on the it'z
    Fox E.

    It'z not the years, it's the mileage, and the mileage of this place is high on spirits and high on fun. I would choose this place over at Dave & Buster's any day of the week because I just think they get it done a little bit better and you're keeping your money a little bit more locally. I think they do a great job with a nice fun experience for the family and some of their games are just great. It does feel like more of a family business than a Dave and Busters and that can only be a good thing in my opinion, but you can judge for yourself what you think about it. Anyway, both of the times that we've brought the cousins nephews and nieces here we've had a great time, and they've had a great time, and it isn't nearly as expensive as some of the more corporate locations of this kind of facility. So give them a try basically.

    My sweet birthday boy had fun despite mom's frustration with the experience
    Jennifer K.

    We had my son's 5th birthday party here this morning. Absolutely zero of what was conveyed to me during booking actually occurred. There was no one there to open / unlock the doors 15 minutes prior to our party. The pizza was not out at 11 as our contract said. We had to pay up front instead of at the end (normally you pay at the end of a party in case you have extra guests or add on more food). Once I paid, I tried to add more pizza but they said I couldn't since I already paid. But I could go to the cafeteria and order my own food separately if I wanted. This place was DIRTY, the employees unfriendly and the overall feel was that we were inconveniencing them by being there. We have food allergies in our family and was frustrated their menu isn't accommodating to that at all, nor do they allow you to bring anything in from outside besides cake. I understand not all kitchens can accommodate for gluten free dishes, but you should allow a birthday party to bring in a fruit or veggie tray. The points vs included games are confusing and we had to go find employees anytime someone wanted to do a ride. They're clearly understaffed and the few people who are working, are not very helpful nor have a sense of urgency. I have 3 kids and have now held 18 kids birthday parties all over the greater Houston area. Never in my life have we had a party where the kids were expected to do food, cake and presents upon arrival and THEN go play arcade games and do rides AFTER the party was over. That was not clearly explained to me when I booked and we ended up with a lot of disappointed kids and parents, in addition to wasted time. After discussing our issues with the manager, the party timelines come straight down from "corporate". There's zero sense of customer service and taking ownership of a situation. The only positives I can note: our party host was pleasant and tried to be helpful, they do include tablecloth, two small balloon clusters and the plates & silverware.

    Old dirty chairs. The "decorating" they did was just set the table.
    Slartibartfast N.

    Do not have a party here! I get there and start bringing things inside. Asked for a cart, made several trips to my car before they brought one. I had to put everything on the front desk. The party room was depressing and everything was old and looked dirty. Online it says there's new management and they redid the place. There were flickering lights, old tape on the walls, the chairs looked beat up. They had set the table, but hadn't put up the decorations I brought the day before. It wasn't a lot, just a small backdrop and a happy birthday banner. I spoke to Whitney twice. The first time I thought she was just having a bad day, second time, nope, she's just rude. She told me several times to make sure I brought decorations the day before or they wouldn't decorate the room. I asked the party host, Ivan, for some tape, to decorate myself. He brought some. Then the manager came and told me that they don't allow decorations or helium balloons, but since I brought them he'd let me keep them. I told him that I was told several times to bring party decorations and no one said I couldn't bring balloons. How are they gonna tell people to bring decorations if you don't allow decorations?? If I had known that I couldn't decorate the room I wouldn't have paid extra for a room. By this time we only had like 30-45 mins left with the room and Ivan asked if I wanted them to start making the pizzas and if I still wanted the extra pizza I had already ordered. Ummm yes. Most of the kids already left the room to look at games cuz it was taking so long. The last party place I went to, the party host helped decorate, pass out pizza and cake and even cut the cake. Not here, no help, nothing. The party package included 8 kids. I added 4 more kids, that price does not include food btw, other places do. The timed play cards wouldn't let us play the games that let you get a lot of tickets. The games we could play told us how many tickets we got. Then at the end I had kids crying, cuz none of the "tickets" they won were worth anything and they were told that they couldn't get any prizes. No one told me the kids couldn't even get prizes. Other game places have games that aren't included, with timed play cards but they can still win tickets and get prizes. A party package that was $199 ended up being over $400. Including $60 automatic gratuity for them to do nothing. The manager even asked me if I wanted to add more tip. Ummm no, $60 to bring a few pizzas to a room seems like enough. If the staff had told me how things worked there I would've had my son's party somewhere else. Total waste of money and disappointing for kids and their parents.

    Bathroom

    I would give them a negative ONE . I have 3 words to describe this place Disgusting Disgusting Disgusting . From the second we walked in to the restaurant area I noticed it was so filthy. The floors are dirty and sticky the tables and booths are as well. I have never seen bathrooms so dirty and disgusting not even at gas station bathrooms. Carpets are sticky and dirty the games are gross too. Now to the customer service- terrible to say the least. Nobody cares about their jobs much less taking pride in their work. Bad attitude all around from all the employees including management. Close this location down and start over with another fun place for families to enjoy. See pictures of bathroom and kitchen door.

    Dirty dirty carpet.  Anything that you had to touch had a layer of something gross on it.
    Jennifer D.

    Was here at 11 am on a Tuesday but it was obvious the place wasn't cleaned the night before, or perhaps the past year. Several machines were broken and my feet literally stuck to the floor in more than one place. That carpet needs to go.

    Hummus in 2 styles
    Lou C.

    Hello with everyone else's low-rated reviews. I am all about value and entertainment. I love my day spent at iT'Z Family Food and Fun Center at 249. Tuesday buffet is only $2.99 with 99 cents drink. I had endless trips to salad bar. However, I didn't see any pizza I could eat. Look at the fresh iceberg lettuce, romaine lettuce, hummus and other fixings. They're just made for me. No mushrooms? No problem. I just peeled them off of vegetarian pizza for my salad. The salad dressings bottles are made for adults with muscles. Those big old axe heavy jugs aren't for kids to handle. Scrumptious dressing pouring slowly from the jug onto my salad plate. Shoot! This place is perfect for old people like me. I am easily entertained. I was there with some younger people and watching them playing. They've got video games I can't even pronounce, bowling, bumper cars, movies at Galaxy Diner, thrilling ride called Disko, laser tags and rock climbing. The only game I was able to play was throwing ping pong balls at orange pads. The balls bounced all over of places. I had fun picking them up from the floor before people step on them. This game gave me lots of exercise and a giant backache at the end of day. I would definitely come back when I don't work on Tuesday. I love their first rule - no profanity, even when you are mad as hello. **43rd review of 2018**

    Drink
    Jade P.

    Years ago it'z was the spot to be. I think because of Covid their business has declined. We arrived today and it was relatively empty which we thought was a good sign because we would be able to play popular games with the kids. That wasn't the case. Quite a few of the games and rides / attractions they wanted to do were closed. Which bummed them out a bit, but we already paid and we just made the best of it since they had 3 hours with us. There was times the older one was disappointed and sat on the bench because the ones he was looking forward to weren't open. The employees here were extremely friendly! Especially the young lady and the young man at the monkey jump! They were so helpful and made it easy for the kids to ride again once she swooped their cards again. The lady at the concession stand was super nice too! She answered the boy's questions. Disco was closed, laser maze was closed, and a lot of games we wanted. man I wanted to try that we bare bears claw game so bad. Overall the boys had as much fun as they could. They enjoyed the bumper cars and crashing into me. The attendant there was super friendly to us! He had to teach me how to drive the bumper cars lol. For food you don't have many options here so I got the boys what they wanted and picked off of the mini corn dogs (surprisingly good). I'd recommend going to Dave and busters I've never seen this many games or rides closed there. I would come back if they had more open, and had a bit more food options . Three stars because of the great service. Thank you for the memories!

    Bathroom stall wall

    I had a great time! I can't say it's because the place has been kept up over the years--it was NASTY. So many of the arcade cabinets are broken or in disrepair, several of which were without signs to indicate so. It was a lot of fun to laugh about, but I definitely won't be coming back. The bathrooms were awful. I don't even know what happened in that picture; was somebody standing on the toilet, primed and ready? How long has that dookie explosion been plastered all over the wall? I would give my condolences to the poor kid who has to clean it, but I doubt those bathrooms have seen maintenance in at least a month. It was bad. The rest of the building was in a similar condition cleanliness wise, and in some places my shoes stuck to the floor. I took several long showers when I got home, and I would recommend you do the same if you plan to visit.

    Misty D.

    Nope, nope nope. We will not be back. It's so sad how overpriced this place is. The service was terrible too. They no longer have the buffet and there are no healthy options on the menu.

    Games and seating

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    2 years ago

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    6 months ago

    It's a scam me and my family went there and paid 200$ to play and we couldn't even win tickets the buffet was really nasty

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    Page 1 of 7

    Game Time Reviews in Other Languages

    Ask the Community - Game Time

    Are there any family bathrooms?

    Yes, we have a family restroom. Thanks!

    Does this establishment serve wine or beer?

    No, it does not.

    Is a good place to take my 1 year old?

    It really isn't. It is very loud and the rides have a height requirement. There is nothing that a one-year-old would be able to do there, and the atmosphere would more likely stress the baby out. I would say around 5 or older for kids to be able to… Read more

    Don’t See Your Question? Ask Away!

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    0.9 miWillowbrook
    $$

    I visited Portillo's early one evening. I had a coupon I needed to use from an earlier visit…read moremixup. I went in to the store and it is tastefully decorated. There are kiosk if you want to place an order, but I traditionally like to get the vibe of the workers who greet me. I went to the counter and someone immediately came to take my order. The greeting was lackluster but ok. I was really not totally familiar with the different options and I had questions. My questions were answered appropriately but really did not understand the hot and not options. I ended up getting the hot peppers on the side. The taste of the sausage with Italian beef was phenomenal. I loved the crinkle cut fries. The store was clean and well organized I will visit again.

    I'm really starting to fall out of love with Portillo's, and that honestly makes me sad because I…read morewant to love this place. There's nothing worse than ordering a "cooked fresh, made to order burger" and ending up with one that's barely warm. I was told, "All of our burgers are made to order," which sounds right. But when you get home after a 7-minute drive and your burger is registering 74 degrees, it definitely feels a little bamboozling. What really gets me is that my fries were hotter than the burger.And this isn't the first time it's happened either. Lately, they've been very hit or miss. I genuinely don't understand why it's so difficult to serve food that's actually hot when it's supposed to be made to order.

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    Portillo's Willowbrook
    Portillo's Willowbrook
    Portillo's Willowbrook

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    Game Time - arcades - Updated May 2026

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