Amazing retro video game store, owner was super friendly and very knowledgeable. Will definitely be…read moreback when I come back to town.

Lee is awesome. Great selection of old games and consoles and all of the workers and friendly and…read moreknow their stuff.

Plenty of retro and modern games if that's what you're looking for but the people running the store…read moreand the employees are dishonest and will undersell you on your trade ins. Went in 5/27/25 to trade in some collectible figures for a PS2 I was looking at, after ab 30 minutes of waiting for an appraisal the staff comes back and says my figure is worth 192 on a trade for IN STORE CREDIT (w/ 20% added for trade in Tuesday's) not knowing the true value of what I had at the time, I accepted the trade and ended up buying a PS2, memory card, warranty, and 2 PS2 games as well which ended up costing me ~300 in total; despite having a figure worth 4-500 I was given a fraction of what it was actually worth and ended up OWING them money. They then claimed that I need to remember that "they are a small business so ‍" What VGH failed to realize is that I had NO issue trading the item in to them since WITH the money I got from the trade I was going to immediately spend it back at the store meaning they would only stand to have made money on our transaction. The issue I have is VGH pulling an underhanded move like this then turning around allowing me to then spend more of my money in store (when my trade-in value was never met in the first place). TLDR: VGH lost a potential returning customer who would have given significantly more money to this company in time than what they got by cheating me out a SINGLE collectible figure. EDIT: I was also given a 3rd party PS2 controller when I bought my PS2 which is a laughable business practice.

The racist undertones were apparent once we walked through the door to return a single game…read morecontroller that was purchased less than 24 hours as first time patrons. We received a humiliating lecture in not reading the receipt which has 8 different store credit policy that makes no sense considering this store appears to be a small vendor that relies on thr community to keep the doors open. But the icing in the cake was the store manager I believe, he didn't announce his role, slipped out of his mouth that most niggers can't read as the cashier was preparing the cash back return for the item after saying he will allow it this one time. I guess he decided to break his own policy that is written on his receipt of no cash back returns - only store credit by how huge my eyes got when I heard the horrible word come out of his mouth. I will never return and I feel sorry for the African American male store cashier that works there for his calm and kind demeanor is what made me purchase in the first place. I will also be reporting this place to the BBB as well, maybe I don't know how to read how to make sure racists store receives reviews that hurt them just like they hurt their customers.

Very friendly and helpful staff. Well organized and clean. The selection of games in the game…read morelibrary was extensive. Cool spot.

Friendly staff easy to work with and they always have a great selection. This is my bread and…read morebutter store for all things comics.

Jersey John is a glorified scalper. Definitely didn't feel comfortable bringing my kids there, and…read morehe charges almost double what you can get things online for. Buyer beware

Jersey John is super nice and always willing to help you find the perfect game for the family. We…read morefound this store a few years ago and have been coming everytime we are in Gloucester. The have plenty of comics, card game nights, sports cards board games. Plenty of parking, reasonable prices and friendly service. Definitely check it out l.

They know there systems for sure. They buy and sell used systems at a good price, need system…read morerepairs they do that also. If you are looking for a new release game or want lightly used game there the place to go. Check them out as they have four or five locations.

This place is absolute trash when it comes to consoles. I bout a ps2 in 2023, and had to replace…read moreit due to bad disc drive. Everything appeared fine since I got the replacement, until I just opened it up post-warranty for cleaning and to check integrity of heatsink paste.... The replacement console they gave me was FULL of dead roaches and their feces, dust, and the av port was rusted. I keep my consoles in a humidity-controlled room, the rust came with the console, so did the dead roaches. I don't know how that passed any qa, or the original defective console for that matter. The prices are cheap, but going somewhere else would be advised. This place has gone downhill bad.

Shoutout to Oldskool for having a great rewards program, deals, amazing selection, and an organized…read morecatalog between all their local stores. Great staff that have always been super helpful. I have been to 4 of their locations and always had a great experience. I was even deployed for a few months and they held onto the game they ordered for me instead of selling it to someone else.

This place just got renovated and it looks amazing there's usually a very friendly female working…read moreinside most of the time but today I met a guy I never saw before and he was very nonchalant and unhelpful. The moment I walked in I mentioned I was surprised they were back open since I thought they moved but was met with silence and when I asked about there new subscription member program he just pointed at a piece of paper and said "that" with the details that I didn't understand but refused to ask any further questions because I could just sense the unenthusiastic tone. I could just be overreacting but gaming either table top, desktop or console is an extremely fun hobby and I personally have applied to here many times I just expected someone who actually wants to be there to be there.

Had a fun time at DawnStar Video games, it is part retro game store part arcade. What sets this…read moreplace apart from other all you can play arcades is they have some super cool Japanese offerings. I had a great time playing their beat games alongside their more modern games such as a switch and Xbox game station. The workers were there were really nice and explained the process well. When we went they were missing some games so I am excited to return when they have the full line-up. It was $15 for unlimited gameplay on Saturday which felt fair and my partner and I spent 3 hours just playing our favorites and trying new games.

A little hidden, this store is perfect for video game and otaku enthusiasts. This is a great…read morelocation to find random figurines, and random games for any console, but be prepared to pay convention prices. The front of the store feels like a vendor stall, but inside. Further back was the games and arcade. The cashiers seemed friendly enough from what I could hear they were helping others.

These guys are super helpful, even when trying to find things like Pokémon cards they were able to…read morepoint us in the correct direction when they didn't even carry them.

I recently stopped by Video Game Heaven located on Battlefield Boulevard in the heart of Chesapeake…read moreto see if they had the new Nintendo Switch 2. They unfortunately didn't have it in stock but they were very nice about it and told me to check back with them as they have many on order but they don't know when they will arrive.

I had a fantastic experience recently here when buying a PS3. Joe was an excellent help in…read moreanswering my questions about the particular model and made sure to let me know exactly what I was buying and all the things that were covered under the warranty. He was a big help and an absolutely stellar employee the whole time to every customer in the shop. I recommend this to all my friends who are into retro games and will return for more games and systems in the future.

So much to choose from! Games galore!!!!! I visited on my way to the three days grace concertread more