Nice people, but they are incompetent. They have no desire to accomplish anything to close on a…read morehome. They work at their own pace, and provide clients absolutely no information, even when pushed. Jerry Miller even lied to clients about only being able to close on a an FHA condo if HIS client used the bank he recommended. He will smile and tell a nice story while lying to your face. Realtors sometimes get a bad reputation, this office is the reason why.

From the owner: Downriver Real Estate Group is an independently owned and operated office, serving the Downriver…read moreArea with offices in Wyandotte and Trenton, Michigan. We offer all the benefits of a franchise office without the extra fees. We have over 200 years of combined experience.

This review is not for tenants, for they can literally destroy a house and walk away clean,…read moreprotected by Help U Rent. This is for home owners like me, investors and landlords. This is my personal experience AS-IS. I will update it however with more info and records after they reply with lies, as I noticed they do on some reviews who speak the truth here and on Yelp. First and nobody talks about this, their agreement is shady and unclear. It doesn't go with the tenants' lease agreement so it's overlapping and makes it complicated to get out of either one. After 11 months it renews itself for another year, but your lease with the tenants maybe 8 months in. They will put the worst tenants in your house with no background checks whatsoever. You will never get payments on time. I had to call every month around the 20th or 25th wondering what's going on, then the payment will come the next day or so. Indication they get paid but do not pay you, hoping you will forget about it? I couldn't figure it out. Almost every single month. All these reviews say "Stephanie is nice". She only gets you in and talks nicely to you as long as you don't ask for anything, you accept everything they do as is, otherwise she will very often tell you: You have to talk to Kevin about this. I told her many times I didn't like these tenants and weren't comfortable, but she insisted they were good. After evictions she rushed to give me the keys and wouldn't answer to my inquiries about tenants selection and process which I was going to need for court. "Kevin is rude, unprofessional and bad mouthed". I started investigating their business and got a hold of a former client of theirs, when asked him about him he told me he was a "crook", a word I had to look up. Unfortunately it was too late for me. It made sense because he won't keep communication in texts and emails he will call you and speaks like a bully, and say things like are you going to pay me for this? He thinks he's a lawyer who charges for his time. I kept records of everything. He doesn't think he had to do anything but collecting the rent and charging the 10%. They never welfare checked on the properties although I asked them many times. They never cooperated with me to pursue my damages, instead, they asked for $1000 just to file my claim in court. They gave me back 2 trashed properties after 1 year of hiring them. Completely remodeled homes lost about $10-15K of their value. Cost to repair the damages was about $7K. Cleaning tenants items from the street and front yard and city fines was over $1K. Even the doors and storm door were removed. Kevin Carnahan told me it's just $300 to fix everything. When I asked him to send someone there to do it and I'll pay he never replied, to this day. The house looked like a destroyed drughouse when I received the key. My agent refused to list it and said it needed a rehab. Needed to sell with big loss just so I could support my family who's been hard bit with the Pandemic. This was the worst nightmare we faced in a pandemic, while dealing with a baby's heart surgeries, which they were aware of. If they only went their once for welfare check, a lot of this could have been avoided. I am writing this so this doesn't happen to other home owners and investors. The good reviews are not relevant and are mostly from tenants for insignificant reasons, and the rating is scam. Attached is Kevin Carnahan and Stephanie rating themselves 5 stars - conflict of interest. I made sure to snip that before they get removed. See attached images. Take your properties somewhere else. Use Venmo or Zillow to collect rent it's free. Help U Rent did nothing but collecting rent and even that they did inefficiently and always late, delayed or skipped. The only 1 positive thing they did to me was driving me out of that miserable place. I should have stuck with Epic Property Management, who did a great job with tenant selection and professional and real property management work. I regret leaving them but I had to after they changed their policy to not ask for permission when a repair is under $500 and their managers abused it. Feel free to contact me for more pix, details, proof etc.

Very unorganized and unprofessional. What should have been a 3 day application process has turned…read moreinto over a week long process with the run around. The agent never calls you with updates, you have to call for any information. Apparently, the owner of the property had been on "vacation" for a week and couldn't be reached....my personal opinion? It's just a way of them trying to stall and find more applicants. They do NOT follow protocol on their own website...they say they don't base approval on credit alone but we were "sort of denied as of right now" even though we met all the other criteria they say they base their decision on. The websites opening speech starts with... "We understand the economy is not in good shape and it is hard to find someone with a perfect credit score. That is why we do not base our decision on a credit score alone, but on several factors." Also, they never followed protocol on a good faith deposit and are taking other applications to rent out from underneath us while still waiting for our final approval decision. Legally, I don't think they can do this. UPDATE two weeks later and still no official "were sorry you were not approved" call but the place we applied for has already been rented out by someone else. Thanks for nothing HelpUrent...or maybe it should be called TakeUrMoney.... This place is a scam and charges way too much for a credit report....but I guess that's how they make their money but taking a bunch of applications and money then claiming your credit is too weak. Stay away from this place at all costs of you can help it. Very disgusted with this company.

They stole all my belongings and my laptop and money 4 iPhones Apple Watch . I was put into…read morehospital and had my stuff in hallway and nobody contacting me at apt 1 first building. Lost everything. Epic my # 989-680-3272 please give me a call. They care about nothing . And so on email me? Jamie Gupta. 1778 Goddard.

GARBAGE. Over priced Shitty houses for rent. The home we were in is uneven, the siding of the house…read moreis coming apart. We wouldn't allow our children to go into the garage because the foundation is not safe with cracks 3 inches deep. Don't call them for any maintenance issues, they will find a way to blame it on you, and call it negligence on the tenant's part and add that to your rent. They don't clean the house between tenants. There was kids drawings i found throughout the house after we moved in with the name Logan on it.....I don't have a child named Logan. The tub drain was never cleaned out before we moved in and when I tried cleaning it out myself after 3 months of living there, i couldn't. It was stuck all the way in there that we had to call them for a plumber. They charged us $180 because it was our "negligence." Once the year lease contract is over they will increase your rent without you knowing. They will say they sent the notice in snail mail, but we all know its a lie. My husband gets the emails from the USPS on what will be in our mailbox and it was never in there. We can prove we never received it, but they cant prove it was actually sent out? They email about rental insurance and late payments, but not the increases? That right there is suspicious. (they don't want you to get the notice, they want to hit you with the late fee) And don't think about a grace period for rent due. If its not paid on the 1st, you will get a $50 late fee. I know people who own their house and they get a 10 day grace period for their mortgage payment. I was in there paying my rent, the day before it was due with a cashiers check and the lady "helping me" never said anything about my check not being enough money. They must be trained to not let people know if there is a balance. So I left the office thinking I didn't have to worry about rent until the next month. HAAA! WE GOT AN EMAIL SAYING THERE WAS A BALANCE DUE, WITH A LATE FEE!!! Oh fancy that, they send an email for that. When you move in, you have a form of to fill out of things wrong in the house. My husband put the storm door to the backyard slammed shut and it was messed up. We never addressed it after, or fixed it. We recently got our deposit back and they took that out of the check. 1489 Agnes Southate is the address. DO NOT RENT THIS HOUSE!!!!!!!!!! They put it up for $1,845. NOT WORTH IT, DON'T DO IT! nothing in the house is even, we put a level in the floors in the living room, kitchen, all bedrooms and the bathroom and nothing is level. So don't put anything on the entertainment center, because as people walk upstairs EVERYTHING will eventually fall off because of the unevenness. I felt it sitting on the toilet too. They know that the roof and the garage floor all needs to be replaced, and they still put the house up for rent a month after we moved out.

This company is outstanding. The Realtor we worked with was experienced and knowledgable more than…read moreanyone I've dealt with during the time I've been trying to find a home. They make you feel welcome & treat you like family. Our agent spent countless hours working with us to find the home of our dreams. The company is one of the oldest in the area with a great reputation. You're making a mistake if you're choosing anyone else!

The worst company I have ever dealt with. Incompetent staff, in it for the commission only. Drove…read more250 miles for closing, realtor EMAILED me 2 hours before that is was postponed. Will never recommend and have told several friends on Grosse Ile to not use this company.

Our family was selling a home from an estate to a private party, my brother. This realtor charged…read morea 7% real estate commission on a private sale. They did not find the buyer, the buyer was already found. They only did the closing for approx $5,000 commission.

My husband and I had to fire our property management company, due to us being out of state…read moreinvestors and not being able to trust what was going on. By fluke we discovered Qui. And we love her! She's cute, tough as nails, and very firm but fair. from the jump Qui was transparent in what was going on. She introduced herself to the tenants IN PERSON, and did thorough property inspections for us. We have not had any issues receiving payment, and now all 13 of our properties are thriving. Investing in Detroit is tough; but it's easy with great property management. And by property management we mean Resident IN.

From the owner: Our name says it all Resident IN. Whether you are getting IN a home, IN an investment property, IN…read morea commercial space Resident In tyis your resource. Specializing in the acquisition and selling of investment properties for investors. Got a property and need it sold? We also offer property management services that fit your needs, and specialize in tenant placement.

We bought a house listed through Real Estate Unlimited. Harry Cassidy should be ashamed of himself…read more The seller was a difficult personality and he did not want to be engaged. It was a nightmare trying to schedule walk through, inspections, and closing. He refused to attend the key exchange and his client was not moved out. So my agent had to remind the seller of his contractual obligations. I would not recommend this agent or company. You can not shuck your responsibility because a client is difficult. He showed up at closing to get paid and that was about it. Very Disappointed.

This firm represented the owners of a home we were buying - they were the seller's agent. And they…read morewere dreadful to deal with. They allowed our offer to expire, then contacted us late that night to inform us it was accepted. After getting our appraisal, the purchase agreement needed a slight change. Two signatures were needed and that was all, which they all agreed to do. This took WEEKS to accomplish, which pushed our moving date back...which meant several hundred more dollars to extend our current lease. They were unprofessional and did not return repeated phone calls when we were trying to get an answer. I could have had some respect if the agent had an excuse, but he didn't. If they didn't want to go through with the sale anymore, they should have said so. We wasted weeks of time when we could have been looking at another house. For being in such a rush, they sure took their good old time when it came to closing. I will never recommend them to anyone else, buying or selling.

I had some special circumstances to sell a house that wasn't mine (and get it ready to sell), and I…read morereceived a referral to Christine from two separate people I had been working with in the area. The referrals were extremely helpful and I feel like Christine was the perfect realtor for my situation. She was able to give me some great advice to take care of some things that needed to be done to get the house ready to sell. When it was time to list, the process was quick and painless and Christine's experience was a key to making it happen. With her knowledge of the area and experience we were able to list and sell the house quicker than I thought would be possible. Through every part of the process I appreciated Christine's Professionalism and timely communications.

Highly recommend Christine and the Phillips group to anyone in the housing market! We had the…read morepleasure of working with Christine in purchasing and selling process! As first time home buyers we are overly appreciative of the detail and time spent breaking down the complexities of the housing market. Christine went above and beyond our expectations. We are very appreciative for Christine, she is GREAT at what she does and an even better person!