When closing my garage door yesterday (Saturday afternoon), a cable snapped. I left a voicemail for the garage door company I used last time, and after not receiving a return call, tried calling multiple other places. Garage Door Guys is the only place who called me back! They didn't think they would be able to get out until the next morning, but then were able to fit me in on Saturday evening. I received texts notifying me of arrival time, and then even a discount for my daughter's chalk art : ) The problem was fixed quickly and I can close my garage door again! Next time I have an issue, I'm just going straight to Garage Door Guys : ) read more

Don't look any further for your garage door needs. Our garage door would not open and it was it a Sunday, Father's Day. I had to go to work and needed my car out and could not open the door. They had someone out to fix our door within 30 minutes. They are efficient. customer oriented and knowledgeable. Best customer service ever! Kudos to their team and service! Thank you!!!! read more

Fantastic service, fixed my issues with my door in no time at all, honest, on time, and very quick to respond to requests. Been using them for over half a decade, and thankfully haven't had to use them very often, but every time I have has been flawless. Will continue using them as long as I live in their area. Thanks for your service! read more

Garage Door Guys - This happened... and they fixed it! - Garage Door Services Near Me - Saint Charles, Illinois

See all

Stellar work and super fast for spring repair of our double-size garage door. Highly recommend.

Called and talked to Ziad on a Friday at 4:30. Had just gotten home from work and the door wouldn't open. Turned out to be a broken spring. He sent Pat out and by 5:45they had my door fixed. Great service and a reasonable price. read more

Spring was busted on my garage door. They got here under two hours after I called them and were out the door in under 20 minutes. The price was incredible reasonable given some other stories I've heard and I got a receipt that includes insurance for the work performed. Very happy read more

The springs broke on my garage door broke and I panicked because I needed my car in the morning. They came by the next day! Fixed! Only place I will recommend for garage services. Great service and great prices. read more

Needed the garage door opener fixed and they were here within 2 hours. It was repaired and working better than before with the extra tweaks he did. I was very satisfied. read more

The showed up, masked, 4 hours after I called.. and fixed the springs in my garage door at a reasonable price. They were communicative, and very pleasant to work with. read more

The garage door guys consistently provide excellent service. Ziad and his crew are always polite and professional while working. I will always call them for my garage door needs without question. read more

The spring on our garage door broke on Saturday July 3. A lot of companies were closed to celebrate the July 4th holiday, but these "guys" made a late afternoon service call to replace the springs. They were friendly and professional and they definitely knew what they were doing. In no time at all the springs, cable, a couple of rollers, and a support bracket were replaced. Despite it being a late afternoon/evening service call on a holiday weekend, the cost was less than I had expected to pay for repairing just one spring. Excellent service and great price. I highly recommend them and would definitely use them again. read more

We called GDG 4 years ago to repair a broken spring. At that time, we knew we needed to replace our door but opted to wait a little longer. Well, 4 years later we decided it was time before it stopped working and then we were rushed to get a replacement. We had Costco come out and give an estimate. Typical big box salesman. Called Zaid and boy, what a difference. Not only was his price lower, but the customer service is the best you can get! After our new door was on order, the old one stopped working so I called Zaid and he was able to move the installation up for us. I was preparing for a garage sale so there was a lot of stuff in the garage. Zaid said to not worry about it and sure enough, his guys moved what they needed to and were very respectful of the property. No garbage left around - it was like nobody was even there. My husband is in the trades and is very picky with anyone else's work on our house. He RARELY gives out compliments for that sort of thing. He texted me the day the new door was installed (he got home before I did) and said "You don't even hear it go up! These guys did a really nice job!" He even texted me a picture. I couldn't wait to get home and see it in person. We couldn't be happier with the results and the service received was terrific. Don't even waste time going anywhere else. read more

Came home from a Saturday night date night the my husband to a cockeyed broken garage door. Grrrr.... I was positive it was going to be a major repair. Called Ziad on Sunday morning at 10am and he was at our house by 1 to fix it. He was fast, professional and reasonably priced. I highly recommend! read more

Amazing Service. I called Ziad based off the reviews here. It was 9:00 Saturday night, the night before Easter and my wife had to be at work Monday morning and the garage door was stuck down. I called Garage Door Guys and Ziad (understandably) said he wasn't working Sunday and was full for the next couple of days. He was at my home within a half an hour. Explained that we have a broken spring and exactly what needed to be done to fix it. An hour later, our door was working far better than it ever had. The price for working at a moments notice on a Saturday night was reasonable. Ziad explained everything he did and a few other tweaks he did to the opener. It was sorta of like he id a tune up to our entire door and opener along with the spring replacement. I cant recommend Ziad and his crew enough. They are the garage door Gods! read more

This review is late in coming. We did a complete exterior remodel in 2019 (siding, roofing, gutters, windows, door, driveway stoops and garage door). Out of all of the contractors, this was the only one who came in, did the job, and it looked like a professional did it. This was also the only one who did not cause damage to other aspects of the property. And, this was the only one who did not have to return to fix things! We had a new door and a new garage door opener installed. We cannot say enough good things about Garage Door Guys. Thank you!!!!! read more

We had a broken spring, so i looked at reviews here on yelp, saw that several of people where satisfied with them. Plus I do support local stores if I can. That being said, I called, talked to Zaid, and said he would be out tomorrow between 12 and 2. He also called when he was on his way. When he got at the house he fixed the springs and answered all my questions. $225. For 2 springs, lube all joints, chain and adjustment. 2 car garage. Get guys, well be using them again! Call them and give them a try. read more

One of two tension springs broke on my garage door. I compared prices and everyone was within $15 - $20. Garage door guys came out replaced both springs same day as call. Quick, efficient and reliable. Thank you, Geneva, IL read more

I called at 5:00pm last night and my garage door is fixed already at 9:30am the very next day!! Who does that?! The price was very reasonable and I now have a Garage Guy! Now, I still need a great appliance guy, a great heating & a/c guy, and my experiences have not been great there...wish the Garage Door Guys did those things too! I will absolutely use these guys when I need to replace the garage door. Great customer service. read more

Ziad is terrific as usual!! Called late this afternoon (Saturday) and he responded right away. He repaired my bent door in no time, replaced the cables and lubed everything. This company is the best!!! read more

We have had consistently excellent service for our garage door issues. They. are very punctual, honest, thorough and extremely reasonable. Came out today in brutal cold figured out the problem and gave recommendations . Garage Door Guys always!! read more

Our high school son was stuck outside in the bitter cold when our garage door pad malfunctioned. We called the Garage Door Guys and asked them to go over to our home straight away to help. They responded immediately and "saved the day". Not only are the Garage Door Guys very good at what they do, they are attentive to emergencies and there when you need them!! read more

They fixed my spring and garage door after it broke. I paid them and it was guaranteed for 2years. When the pin started coming out a few weeks later, I called expecting them to fix it. They fixed it but charged me another $80. And then blame it on an older door. Oh, maybe the first$175 , where you put it together. And guaranteed, if it was done right. I wouldn't have had the same problem with the pins? I dont think I should have been charged for something they didn't fix right the first time. read more

I called on a Sunday late morning 12-1-19 to see if I could schedule an appointment and they came out that same afternoon, on a Sunday!!!! I received a quote the following day. The price was fair just not the birthday gift I was hoping for. I asked for the next available appointment since its wintertime and wanted my car back in the garage as soon as possible. Installation day was Thursday and it took about 3ish hours. They did a wonderful job with great communication. They left my garage just as clean as I had it ready for them. Also they didn't fill my garbage can with tons of stuff. They took my old door and cardboard boxes with them. The price was totally fair for the speed and quality of their service!! I would without a doubt recommend them to anybody and everybody I know!! read more

The owner came out to give the estimate for two new doors and went to extra trouble to research the type of contemporary doors I wanted. While another installer never bothered to send me an estimate, I received GDG's estimate within a couple of days. The installers arrived on the dot and were very polite and efficient - working out in the cold wind on a miserable snowy day. The doors Ziad found really suit the style of the house and are well-sealed against the weather. I was delighted with the whole experience. read more

So in the midst of the polar vortex, our garage door decided to break. Wednesday made an appt for Thursday morning. He promptly came out and fixed the broken cable. Then ontop of that he was quick to point out that our springs were too large for our small door and the motor was being overworked. ( the motor has been super loud, we had no idea why). So he replaced the springs, replaced cables, and all for a great deal!! Oh and adjusted the opener speed so it would no longer be so strained. :) saved us money on a new opener!! And now it's not so noisy! read more

Spring broke on my Wayne-Dalton garage door. Called Garage Door Guys and owner Ziad came out and fixed my door. He set-up an appointment, arrived on time, gave me a great price, and installed a new spring. Couldn't be happier! read more

When my garage door spring broke I called the garage door guys. It didn't take long and they got here quickly. They fixed it quickly and the price was right. I am very happy with their service and would definitely recommend them. read more

Called Thursday afternoon for an appointment at 9AM Friday, he was a little late and so that it was why this is not a 5. Once he arrived he was very professional, diagnosed my issue in less then 5 minutes, fixed it quickly for a reasonable price and told me in the future I will need to replace my springs with a more safer way to open my garage, told me I do not need do this yet, told me how much it is is when I am ready. I will do this next summer unless I need to before hand. read more

Great service from Ziad. He was a little late than the scheduled time, but his fast service and professionalism made up for it. I would definitely call him for future garage door troubles. Would definitely recommend to anyone, even my mother. Plus the spring came with a 3-year warranty. read more

Came out twenty minutes after being called to fix a jumped cable. Excellent job, very informative staff, friendly service and reasonable rates. read more

I just found this company on Yelp and called them to fix a door and opener that was no longer working. It was not an emergency but they were here the same day and fixed it within an hour. A plus: I asked if I needed a new opener (mine is ancient). They did not try to sell me a new one but said that they thought that I could get along with this one for awhile longer. When it does die you can probably guess who I'll call to replace it! read more

Professional work. And cheap prices. Zaid the owner of the company is very knowledgeable about the work he does and has been doing this work for a long time and does many big garage door jobs. He replaced my spring that broke and also did a few other things as courtesy to make sure my garage door operates smoothly. Hes also very respectful. Highly Recommended!! read more

Ziad came on time, provided excellent service, and fixed my door while servicing the other door. Price was reasonable and the service was quick. read more

The best garage door service company I ever! If you call them because your door is broken they are there to fix it really fast. Their prices are very reasonable and their service is professional. I would definitely suggest anyone call them for any garage door work! read more

Main Door came off the track this morning and a quick call to Garage Door Guys, owner Ziad was able to come out right away to repair understanding my car was trapped in the Garage. Honest, reliable and impeccable service. I have used them to replace a spring as well as the door opener after the motor was shot. I recommend to all my friends and family! read more

I have used this Company twice now and will never use anyone else. I received a very quick Response to my phone call. They gave me an Honest estimate, even talking me out of a more costly option. I never felt I was being upsold. Very Fair Pricing. It's refreshing to find a 'good old fashioned" Honest business. read more

I am telling you.... these guys are good and honest. They fixed my track after a tenant hit the garage. They adjusted the rail and said I did not need a new one. They lubed all the hardware and they only charged me for the sercive call which was very reasonable. You bet I will used these people again whenever I need garage door service. Thanks, Guys, Bob C. read more

Very fast service. Quick appointment scheduling. Only took an hour to install our garage door opener. Very professional, polite, and thorough! Highly recommend! read more

My husband called me right after I arrived at work this afternoon to tell me the garage door had broken. I had just dropped him off after a medical treatment. He said that he had called the Garage Door Guys (who had previously provided excellent service for us). It was close to 2:00 and the man said he could be out around 6. They called before they arrived and after examining the door, showed us what was wrong, and fixed it. I thanked him for coming quickly, explaining my husband has been not feeling well. He was extremely kind and more than fair in his price. The company sticker has been on our garage wall since our last service and it definitely stay there. read more

Came on Saturday night at 6 pm. We had a broken spring. Did what he could-got my car out of the garage at least-but needed part he didn't have. Came back on Monday when he said he would and finished job in about an hour. Reasonable and prompt. Excellent customer service! read more