Quick response. Repair was timely and done well. Repair technician was friendly and considerate. I…read morewould highly advise this company for any garage needs.

Timely same-day service for a broken spring repair. They noted a few other issues with the door…read moreand tried to sell fixes for those too. They were a bit pricey in my opinion and I felt they were trying to upsell me with repairs that I didn't need, taking advantage of the fact that I wasn't home and information was being related to me through another family member.

Yeah... I guess their "service" only applies to installations they do? I contacted Apple GDS about…read morean install I did as a DIY that is off balance & I can't seem to get right. The generic number then had Apple GDS call me & they set up an appointment for same day, then called back to say they can't service a door installed by another company & cancelled the appointment. So... where is the service?

I'm looking to buy 2 new garage doors and lifts, gonna drop $5000. I tried to call these guys, but…read moreI got 'Your phone number has been flagged as spam, goodbye." Then I sent them a request for quote through their website, and also got ignored. It's been 5 days, where I've gotten quotes from three other companies that apparently want my business. . They may be great, but they never gave me a chance to find out.

Had two doors serviced. They were long over due. The job couldn't be completed in just one day but…read morethey were back the next day with replacement parts. Had two new openers installed. New springs and hinges on one door. New controllers and remotes. The guy was there all day but did a great job. Not the cheapest in town but quick, professional and quality equipment.

The good, you can get them to Come out quickly and they did…read morethe job. The bad, they try and upsell you the minute they walk in the door. I had one spring bad and they replaced both and took my good spring with them which makes me wonder if I didn't get someone's used spring. I thought they were expensive also but I needed it done so I was stuck. I knew it was a spring because we had them replaced before and you could see it but they wouldn't give you an estimate until they got there. I'm not a fan of being at someone's mercy.

AVE sales rep was super nice and gave me a lot of really useful information; however, it's been…read morefive days and I'm still waiting on an estimate. :) Hence the rating.

Excellent work, reasonable price and very professional! Trey was very professional, and easy to…read morework with. Replaced the garage door in a timely manner, and also provided an easy way to manage the garage door manually in the interim!! Certainly recommend A.V.E

I highly recommend the garage door guy company. I had some things that needed repair and he came…read moreout and fixed everything and explained everything to me and showed me how to take care of my door. Really friendly and really knowledgeable. So thankful I found this company! Also very reasonably priced.

Poor service after sales. I purchased a replacement garage…read moredoor in September 2025. On December 8th 2025, the rubber seal on the bottom panel caught itself in the side rail and tore completely off the door. I called for service. On December 10th the technician arrived and suggested that the failure was user error, that I had "allowed" the seal to become frozen to the ground. First, I've never heard of such a thing. Second, this is Michigan... Now, after several weeks, and several attempts to reach Jason. He texted me and said that "the manufacturer had rejected my claim"??? But, not to worry, because the garage door guy, would sell me an "aftermarket" repair for just $300.

They came out sprayed some oil based lubricant on the chain. The over spray went all over personal…read moreitems in the garage. I called and was told I would be called back. No call by end of business. I called again and was told the owner would call me back right away. Never called. I waited a hour. They have blocked my number. Lol. I have friends with phones. Pictures to come of damaged valuables​

This company came out today, understanding that our coil had broken and needed to be replaced. The…read morequote over the phone was $350. My husband said fine due to having limited time. The technician came out and said that replacing the coil was NOT possible. You can NOT buy just a coil, and the whole system needs to be replaced, costing close to $1000. My husband told him that it wasn't happening because the door was only $400. The guy got hot and argued, leaving the conversation with "We're all freaking broke." As if that would persuade my husband to buy his services. He then sat in his truck on the phone for maybe 10 minutes, like he was trying to come up with something to sell us. My son then ran to Menards, found a replacement coil for $60, and fixed it for us. The door works great now... $60, not $1000! This company is a bunch of scammers looking to rip off people. Go anywhere else! UPDATE: When we reviewed this place, a guy from the company started texting my husband. He said he would refund the service fee and adjust our door for "free" if we would take down our negative reviews. Now it's clear why there are no negative reviews. This person also reached out to me on Yelp. We are not going to be bought or upsold. I feel sorry for people paying this company's ridiculous prices thinking its a good deal.

Prompt response, fair pricing, and great installation. Highly recommend. I wish that I had…read morefound them years ago.

I had a broke spring and Official responded quickly and quoted me a fair price to replace both…read morespring and the corresponding cable. He showed up as scheduled and completed the job successfully. The garage door works better than ever.

When I had a concern about a garage door installation, Mike Himself came out and made some…read moreadjustments and reset the opener codes for me. Basically follow up and he will take care of you.

Mike is a great professional door installer; he is very honest. I would recommend him to anybody…read more He gives the best estimates then other people. Great customer service. I will call him again when I need another door.

I have had two major project now done by Italy American (a complete re-roof of a 3 year old home…read moreand a new poured, stamped and colored patio). Their work is impeccable and customer service is top notch. Specifically, the foreman of the patio project (Sandro) was amazing. Every step of the way, he checked with me to make sure I was happy, and made small modifications to the design to exceed my expectations. He was extremely friendly and polite, and went out of his way to make my son (who watched the whole project with fascination) feel a part of the process.

Do not buy from this company!!! Poor quality. They put in our front window, in less than 3 years…read morethe handles to open have broken. And in the last 3 months we have left several messages asking them to come and fix it, and they do not return our phone calls. Customer service terrible.

This is my second review and would like to praise this company on their efficiency, knowledge,…read morepromptness and straightforwardness! Chis came out same day , matter of not even an hour after I've placed the call . I was always looking for reliable service and now I found one ! I am highly recommending this company for any garage door needs ! Thank you Chris and Proper Garage Doors . Found yourself customer for life .

Do not use! Took 6 times to complete a 1 day garage installation. Extremely disappointing…read moreexperience! I would absolutely not recommend this company based on my experience. What should have been a simple garage door job turned into a ridiculous number of problems, return visits, and time I had to take away from work. First, they tore down my weather stripping even though they were NOT supposed to touch it. While doing that, they scratched up the aluminum around my garage door. They then had to come back to replace the weather stripping and repair the aluminum they damaged. When they replaced the aluminum, they installed the WRONG COLOR, so I had to schedule ANOTHER appointment for them to come back and fix their mistake. Then the garage door started making noises, came off the track, and almost fell. Yet again, I had to arrange another service call to have them come out and fix it. As if all of that wasn't frustrating enough, they also completely NO-SHOWED for one of my scheduled appointments. I rearranged my schedule and made myself repeatedly available for appointments--all of which were only necessary because of their own mistakes. After all of these issues, I asked for a reasonable adjustment to my bill. Considering the damage they caused, incorrect repairs, repeated service calls, no-show, and the amount of my time that was wasted, I don't think that was an unreasonable request. Instead, I was extremely disappointed with their response and lack of accountability. One mistake is understandable. This wasn't one mistake. It was problem after problem after problem. When you hire and pay a professional company, you shouldn't have to repeatedly take time off work so they can come back and correct damage or mistakes from previous visits. I gave them multiple opportunities to make things right and I was extremely kind and patient throughout it all. Unfortunately, based on the workmanship, inconvenience, and way my concerns were handled afterward, I cannot recommend this company.