My old, rusty garage door finally gave out a few weeks ago when the spring snapped with a loud and…read moreglorious BANG!!! Suburban Door was very helpful in the entire process, making good recommendations while still not making it a hassle to be budget conscious. Their staff came out for an estimate the next day and the new door was installed later that week. I am 100% satisfied so far with my new door. My house looks great with it! I noticed that they also sell entry doors here. I will likely be returning in the future to check these out. I always like supporting local business and this seems like a top notch one.

Awful experience. Having garage door issues. Didn't even look to see what was causing the issue…read more Just kept upselling a new garage door. Charged me $80 for literally nothing. I paid for a sales pitch without him even really looking at the door. Had to call another company just to get actual answers Do not use this company

Nick was great to work with. Communication was prompt and to the point. Gave me honest feedback…read moreon my garage door issue and provided realistic options on fixes. Will for sure reach out to him again in the future with any garage door needs.

We had a broken garage door spring and they did a great job replacing it. We had them before and…read morehad them install a garage door opener

I highly recommend the garage door guy company. I had some things that needed repair and he came…read moreout and fixed everything and explained everything to me and showed me how to take care of my door. Really friendly and really knowledgeable. So thankful I found this company! Also very reasonably priced.

Poor service after sales. I purchased a replacement garage…read moredoor in September 2025. On December 8th 2025, the rubber seal on the bottom panel caught itself in the side rail and tore completely off the door. I called for service. On December 10th the technician arrived and suggested that the failure was user error, that I had "allowed" the seal to become frozen to the ground. First, I've never heard of such a thing. Second, this is Michigan... Now, after several weeks, and several attempts to reach Jason. He texted me and said that "the manufacturer had rejected my claim"??? But, not to worry, because the garage door guy, would sell me an "aftermarket" repair for just $300.

I love it when I find a dependable service provider! They…read morefixed my commercial door which was always malfunctionaing because it was held up with just 2 hinges . A quality piano hinge was installed promptly at a reasonable price and my daily aggravation with my noisy door was history. Highly recommend! Z Coil Comfort Shoes 410 N. Telegraph Dearborn

Terrible communication and total waste of time dealing with this company. Completely ghosted us…read more Avoid.

I purchased a garage door opener from Rashid Garage Doors on November 21, 2024. I used them because…read morethey installed my old opener twenty years ago. When the young man came out and installed my opener which was a LiftMaster power by myQ. Once he installed the opener, he was unable to pair my myq video keypad. He said this was not something they know how to do (which I found odd). I said I would try pairing it myself. In the meantime, I did call Rashid Garage back with a few questions. However, I had my godson to help me with pairing the keypad. This did not work, and we ended up getting the opener offline and had to call Liftmaster Support who tried to walk him through the process. We had no luck and had to manually close the garage door. I called Rashid Garage Doors to see if I could get someone out here to check the opener. I tell you when I called, I got Pat, the front desk person. Immediately when I told her what I was calling about she got rude with me and said, "I have never had anyone have as many problems with their opener as you". This really ticked me off. I told her that was not true. When first called it was to check my old opener which they informed me needed to be replaced and the second time I called was to give them the business. After it was installed, I had a few questions which should not be a problem to call for answers. When I got off the phone with her after she said we have no one to come out today and she would have Christiam call me when she comes in, I felt so emotionally upset and was in tears after the call. After I thought about it, I decided to call someone else to come out and look at it. I called Global Garage Repair and Installation and told them what the problem was. His name was Terrell Thomas. I told him my situation; he had other appointments but worked me in and came right out and did a fantastic job. I called Rashid Garage Doors back and got Pat again who was still very rude and did not want to give me a chance to voice how I felt. She hung up on me and I called back. She said I was being rude to her, which I was not. I was letting her know how she made me feel. She then said she was sorry. I told her it was none of her business if I had to call there a hundred times I should not have to be treated and talked to that way. Actually, no one needs to be talked to the way she speaks to customers. I read some of the other reviews and quite a few mentions of the rude person at the front desk. I am sure they were referring to Pat. Pat is either underpaid, overworked or just doesn't give a dam. She then again said rudely we have no one to come out today and if they do come out you will be charged a service fee because this is not warranty work (how dare you tell a customer you just installed an opener they will have to pay a service fee). I told her no need to have anyone to have anyone come out or Christian to call me back. I would rather pay someone else a service fee than do anymore business with Rashid Garage Doors. I will take my business elsewhere. I hope Mike the owner reads this and takes note that Pat is taking his business to a very low level. For the number of years, you guys have been in business you should have more than 44 reviews. I am also going to see if I can report this to the better business bureau. They should be report. A very dissatisfied customer!

Although I don't remember the first time, hubby said we used this company to repair our garage door…read moreyears ago. So when the garage door was broken again on the same house (which is now a rental), he recommended calling them again. They're lifesavers! I think I spoke with Nicole on the phone, and she was very helpful. She was always prompt to check on things (like a time for the visit, and confirmation that the job was done) with the technician and got back with me as agreed each time. Nicole relayed that the technician said it wasn't easy, but he got the door open and the spring replaced. She also said that he warned us that the door opener is old and will probably need to be replaced instead of repaired next time. If you find yourself with a garage door stuck open..or shut... Call Rashid & Farmington Doors to get it fixed quickly and fairly.

When I had a concern about a garage door installation, Mike Himself came out and made some…read moreadjustments and reset the opener codes for me. Basically follow up and he will take care of you.

Mike is a great professional door installer; he is very honest. I would recommend him to anybody…read more He gives the best estimates then other people. Great customer service. I will call him again when I need another door.

Totally fantastic service. Tyler was our technician and he is a total pro and craftman. Did all the…read morelittle extra things and was very educational in the work as he told us about the repairs. Great job by Tyler - awesome tech!

When our garage door got off track and needed repair, I checked YELP for a highly rated contractor…read moreand found Five Star Doors. James, in the office, was very friendly and accommodating and scheduled our appointment at a time convenient for us. The repairman Tyler arrived on time, having called ahead to alert us of his upcoming arrival. He was quick and efficient about resolving the issue. He explained the problem and answered our questions about future maintenance. Like James, Tyler was very friendly. He obviously knew his stuff and took pride in his work. For these reasons, I highly recommend Five Star Doors. A big thanks to James and Tyler.

John gave me a very good price on a new garage door and they did an excellent job of installing it,…read moremuch better than previous experiences. Will use them again in the future.

I am leaving this review for my mother (but in her words) as she hired Dependable Door for a job at…read moreher house in Michigan. Her review is below: John is the owner-operator of the business. He repaired my garage door and installed a new garage door opener/system at my home. He was conscientious, reasonable, honest and took the time to explain the system to me. I couldn't have asked for better service. I would highly recommend him and will use him again. (C. Walander)