Our garage door spring broke and we didn't even realize it at first until the door started getting…read morestuck. I booked a free assessment scheduled three days out, and they were very responsive. I uploaded a video of the issue, and they got back to me quickly, explaining that we shouldn't open the door anymore for safety and to avoid damaging the opener (which I learned would be more costly). We got lucky and were able to get a same-day appointment. Josh was the technician and did a great job explaining everything. He replaced the spring and completed a maintenance check in under an hour. He also pointed out that our garage has myQ technology, which I didn't even realize that we can control it through the app.While it was a significant investment, it was well worth it. Our garage door should be good for another 15 years or so.

Bought a house and wanted my locks rekeyed immediately. I can't remember the guy's name that came…read moreout. I do remember he was so friendly and helpful. He was very personable. The fees felt high, but they were slightly less than average compared to other quotes I received. Nine locks were taken out of place, rekeyed, and put back in place in less than an hour! I would definitely use them again!

Update 10/11/2020: Since I purchased this house, I have to…read moredeal with multiple issues since everything was installed in 1999; so was my garage door... Since We established a great customer relationship, Mike has been kind enough to check in once a while to make sure everything was working alright. Lately the door had been making the "machine-gun-like" noise. Mike took a look and said to me: "It's time!". On the next day, Mike showed up on time with all the tools/parts he needed. Since my garage door is in between 7' and 8' standards, he brought extra parts to ensure everything will fit. Mike also double checked all the existing parts were secured. If not, he put in extra screws just to be sure. Which I really appreciate! I watched him replaced the entire unit quickly with great organization. We had some light hearted chats about families and the current pandemic while he did the installation. Then he cleaned up the floor and helped setting up all the controllers, plus downloading the app into my phone. Overall, I'm still very happy with Mike's work. He's reliable, responsive and great to work with. I paid 550 for my new garage opener, and I find the price very reasonable. I have, and will recommend Mike to anyone I know!

Update: The company reached out to me and sent the same…read moretechnician back out. He did square some things up and clean up the spaghetti wires. It is still strange to me that a customer would have to point out problems like things not being square, and wires electrical wires hand wound together with painters tape over them rather than that being an obvious sign of subpar work. But I appreciate the company's initiative to get in touch and try to get things fixed. It is now an acceptable job. Review revised to 3 stars-- 4 stars for the quality of work minus 1 for not getting it right the first time. Good: - quick response time - friendly technician. though I believe this job was contracted out to another company. - company reached out to fix initial issues Bad: - initial install took a really long time - quality of the initial install was subpar. though they did send the tech back to address the issues. - company only accepts cash or credit card with fee for payments - I believe my job was contracted out to somebody else, so I did not get the same techs that everyone else in the reviews are raving about. Original review (please see update above): Called this company to get a garage door opener installed-- I already had all the parts and had the rail-motor-belt assembled, garage pre-wired, and garage door installed. The person on the phone said they will get a guy to give me a call and then come out to give me a quote. I got the call and got the visit for the next day scheduled shortly after. It seems like this job was just contracted out to some general handyman contractors and the person answering the phone was working for two different companies because she asked which garage door company i was calling for. The guy quoted me $350 which is quite steep to bolt a rail and motor to the ceiling and hook up the sensors and switch. But I figured he'd do it quicker than me so I can have the rest of the day to go out. Boy was I wrong. I expected this to be a 1-2 hour job be he took all day and needed to leave in the middle to go to other jobs and return. The quality of the work was terrible (see photos). I requested a redo on some of the more egregious stuff but the end result is still pretty bad. The garage door was finally working by 5:30pm after the job started before noon. He also said they only take cash or credit card, and so I had to pay $362 after a 3% credit card fee. There was also supposed to be a 90 day warranty but I was not issued any documentation of this other than a note in the invoice I was emailed (see attached). There are also a bunch of greasy hand prints left all over my finished ceiling and bits of metal and wrappers all over the floor-- though that is just a minor complaint compared to the appalling workmanship. In hind sight, I should have inspected the work more closely before paying, but it was dark/late and I was tired and just wanted it to be done. I feel that Ive been scammed, not sure how so many others have had good experiences with this company.

Mike is very friendly and knows his stuff. Very punctual, trustworthy. This is my garage person now.read more

Had the repair done a couple days ago. Mike came within a hour of the call and replaced the broken…read morespring and gearbox in a couple hours time. Super professional service and available even post install for any issues.

Scott was fantastic - let me say that first. He was the only person that immediately put on a pair…read moreof gloves and started to touch and inspect all the parts of our heavy wood garage door. I had already done quite a bit of maintenance work on the door, and am quite familiar with garage door tension springs and other associated door parts, yet...I never saw the frayed cable. Scott found that cable because he was meticulously checking every part for wear and failure. Because he was professional at finding what needed work, and because he (listened) to what our concerns were...he was able to give us a multi-tiered quote based on the different items that we needed. He finished the work quickly and made us feel we'd spent money with the right company.

I called them and asked if there was a charge for just driving and coming here to my ouse, there…read morewas a reounding " oh no we don't charge a penny for just coming out " (secretary) however there is a "service charge" didn't know if i should laugh my head off or scream bloody liar WHATS THE DIFFERENCE !!! play on words how clever , so we cancelled .

I requested about five quotes from different companies. Some still haven't responded, but I…read moreimmediately heard back from Advanced Garage Doors. My initial appointment was within an hour of requesting a quote for a broken spring. A limited warranty on labor and a years long parts warranty was also included. I wasn't actually certain I was going to go ahead with the work today, but they showed up ready to do the work and offered me a great discount for same day work. The work took only half an hour and was very affordable. I highly recommend this company!

The spring on our garage door snapped, and the same afternoon, within an hour of calling for a…read morequote, Caleb was at my garage. He provided a competitive quote and completed the work within half an hour. He was friendly, professional, and provided good advice. Will be calling Advanced Garage Doors immediately when the spring eventually goes on the other door.

Key fobs for vehicles are incredibly expensive from a dealership, much less so from a locksmith…read more AGD&K took my info, quoted a cost, made an appointment, arrived timely and made two fobs for less than the price of one from the dealership. I'm incredibly pleased.

Quick, efficient, just what you need when you need a locksmith…read more Walked me through, double checked the keys and locks all worked afterwards.

Love leaving reviews for businesses giving excellent service, especially with one…read morehaving customer service skills, their friendliness, and overall business skills. This is a new business according to the website. Chris was so nice and professional. He came clear to Salem from Hillsboro and fixed it all in nothing flat! He knows his stuff! He explained to me about needing a new garage door motor because this one is almost 25 years old and they don't last forever. He had that all done and he even programmed 3 remotes for us. Oh, and this new garage door opener works like a charm. Make sure you hire this business as I highly recommend Chris Wright as your service guy. He's very knowledgable. Thanks again Chris. Happy Holidays - Jannie for her dad Aubrey in Salem

We had a slight accident with our garage door! Brightfield came out the day to look at it, he gave…read moreus our options and walked my husband and I through the process for the new door. We ordered an upgraded option and added on a new opener and have been obsessed with the work. The new door is absolutely beautiful, the install was seamless, the communication was and I felt the pricing was very reasonable. 10/10 recommend and I've even given his number to a few of my clients.

Got up on a Saturday morning to raise my garage door and the spring snapped…read more I called Ponderosa garage door repair and within an hour the technician was at my house. Kirk did a wonderful job listen to all my questions and concerns and I would highly recommend them to anyone.

True professionals. Fair pricing and did outstanding work on our garage…read more We purchased a new top tier garage door opener, springs, rails etc.

From calling to schedule an appointment the night before to completion of the job ... all under 15…read morehours! Finally, got around to replacing the original garage door opener. Called the friendly phone operator, booked an appointment for the next morning and the technician , TED , came out... he was prompt, friendly, knowledgeable and did an excellent job! Thanks again Ted and Precision door... highly recommended!!

Let me start with saying the installers were great and the garage door itself is nice. HOWEVER…read morecustomer service and communication is terrible. A garage door replacement that was suppose to take 5 weeks from the day we ordered to the finished product took 15 weeks. They rescheduled 3 times. The first two were because they claimed they only received half the panels/they came damaged. They cancelled both of those the evening before they were supposed to go arrive early in the morning. They finally came to do the project and had the wrong materials, we paid extra for the top window panel. We then needed to reschedule for that and they made us wait another 5 and a half week. We were told they would contact us to schedule that and they did not, I needed to play phone tag as Gary would not take my calls and would tell me he would be at lunch for half the afternoon. Gary only blamed the company they got their materials from and told us he would be letting his supervisor, Alvin, know about this and would contact me about a discount for this nightmare turn around. We never heard from Gary or Alvin. I will say after the first cancellations we were told we would receive a discount but we didn't get that until they cancelled a second time and we had to tell them we never got compensated. I would rather pay more than work with them again. I wont be recommending Precision to anyone