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    Garage Door Solutions

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Garage Door Solutions

    Automatic garage door installation

    Garage door or opener repair

    Garage Door Solutions Photos

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    1 year ago

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    Rip City Garage Door Repair - We services broken garage door springs, garage door operators and damaged or operational garage doors.

    Rip City Garage Door Repair

    (69 reviews)

    Update 10/11/2020: Since I purchased this house, I have to…read moredeal with multiple issues since everything was installed in 1999; so was my garage door... Since We established a great customer relationship, Mike has been kind enough to check in once a while to make sure everything was working alright. Lately the door had been making the "machine-gun-like" noise. Mike took a look and said to me: "It's time!". On the next day, Mike showed up on time with all the tools/parts he needed. Since my garage door is in between 7' and 8' standards, he brought extra parts to ensure everything will fit. Mike also double checked all the existing parts were secured. If not, he put in extra screws just to be sure. Which I really appreciate! I watched him replaced the entire unit quickly with great organization. We had some light hearted chats about families and the current pandemic while he did the installation. Then he cleaned up the floor and helped setting up all the controllers, plus downloading the app into my phone. Overall, I'm still very happy with Mike's work. He's reliable, responsive and great to work with. I paid 550 for my new garage opener, and I find the price very reasonable. I have, and will recommend Mike to anyone I know!

    Update: The company reached out to me and sent the same…read moretechnician back out. He did square some things up and clean up the spaghetti wires. It is still strange to me that a customer would have to point out problems like things not being square, and wires electrical wires hand wound together with painters tape over them rather than that being an obvious sign of subpar work. But I appreciate the company's initiative to get in touch and try to get things fixed. It is now an acceptable job. Review revised to 3 stars-- 4 stars for the quality of work minus 1 for not getting it right the first time. Good: - quick response time - friendly technician. though I believe this job was contracted out to another company. - company reached out to fix initial issues Bad: - initial install took a really long time - quality of the initial install was subpar. though they did send the tech back to address the issues. - company only accepts cash or credit card with fee for payments - I believe my job was contracted out to somebody else, so I did not get the same techs that everyone else in the reviews are raving about. Original review (please see update above): Called this company to get a garage door opener installed-- I already had all the parts and had the rail-motor-belt assembled, garage pre-wired, and garage door installed. The person on the phone said they will get a guy to give me a call and then come out to give me a quote. I got the call and got the visit for the next day scheduled shortly after. It seems like this job was just contracted out to some general handyman contractors and the person answering the phone was working for two different companies because she asked which garage door company i was calling for. The guy quoted me $350 which is quite steep to bolt a rail and motor to the ceiling and hook up the sensors and switch. But I figured he'd do it quicker than me so I can have the rest of the day to go out. Boy was I wrong. I expected this to be a 1-2 hour job be he took all day and needed to leave in the middle to go to other jobs and return. The quality of the work was terrible (see photos). I requested a redo on some of the more egregious stuff but the end result is still pretty bad. The garage door was finally working by 5:30pm after the job started before noon. He also said they only take cash or credit card, and so I had to pay $362 after a 3% credit card fee. There was also supposed to be a 90 day warranty but I was not issued any documentation of this other than a note in the invoice I was emailed (see attached). There are also a bunch of greasy hand prints left all over my finished ceiling and bits of metal and wrappers all over the floor-- though that is just a minor complaint compared to the appalling workmanship. In hind sight, I should have inspected the work more closely before paying, but it was dark/late and I was tired and just wanted it to be done. I feel that Ive been scammed, not sure how so many others have had good experiences with this company.

    Precision Door Service

    Precision Door Service

    (102 reviews)

    South Burlingame, Southwest Portland

    From calling to schedule an appointment the night before to completion of the job ... all under 15…read morehours! Finally, got around to replacing the original garage door opener. Called the friendly phone operator, booked an appointment for the next morning and the technician , TED , came out... he was prompt, friendly, knowledgeable and did an excellent job! Thanks again Ted and Precision door... highly recommended!!

    Let me start with saying the installers were great and the garage door itself is nice. HOWEVER…read morecustomer service and communication is terrible. A garage door replacement that was suppose to take 5 weeks from the day we ordered to the finished product took 15 weeks. They rescheduled 3 times. The first two were because they claimed they only received half the panels/they came damaged. They cancelled both of those the evening before they were supposed to go arrive early in the morning. They finally came to do the project and had the wrong materials, we paid extra for the top window panel. We then needed to reschedule for that and they made us wait another 5 and a half week. We were told they would contact us to schedule that and they did not, I needed to play phone tag as Gary would not take my calls and would tell me he would be at lunch for half the afternoon. Gary only blamed the company they got their materials from and told us he would be letting his supervisor, Alvin, know about this and would contact me about a discount for this nightmare turn around. We never heard from Gary or Alvin. I will say after the first cancellations we were told we would receive a discount but we didn't get that until they cancelled a second time and we had to tell them we never got compensated. I would rather pay more than work with them again. I wont be recommending Precision to anyone

    Garage Door Solutions - garage_door_services - Updated June 2026

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