After getting my house back in order after the install, I had to make sure I left a review of this…read moreamazing company. My wife n I were totally screwed by Empire and left high n dry. I called around town but no one could install for about a week or more. When I called Big Bob's Flooring I was told to come down and they would try to help us out. We not only found the same exact style of carpet and pad, but also was told Jose could install the next day. He was absolutely amazing and knew exactly what he was doing. My family can not thank this company enough for the professionalism, and great work. Not only that but they beat the price of the bigger company's by a landslide. Such a wonderful company and highly recommended!!!!

This is a very dishonest company that will take your money and not stand behind their work. We…read morespent over $20k on flooring for our home in Breckenridge. We told the sales person we rent the place out when we are not using it and he sold us an LVP product that he claimed would be durable and would hold up against water and renters. Well three years later the floors look like crap. They are popping and swelling in different places, seams coming apart and chipping. The floors look embarrassing and need to replaced. I am not looking for a refund or even free floors, but I was looking for some sort of resolution like store credit on materials that I could used towards replacing the garbage they sold us. Basically I was hoping to find a middle ground. I called and spoke with Cheri the owner and right away she told me it was a manufacture issue, not a workmanship issue. This was without even seeing the floors. When I sent her pictures she then ignored me when I followed up with her several times. Then I spoke with their GM Randy, who was very condescending and after a few conversations told us to pound sand. He said since our place was used as a rental the manufacture's warranty would be void. I told him we discussed the use with the sale's person so why did they sell us this product? Randy's response was "that sale's person is no longer with us". As if that absolves them of responsibility. Then I asked to see the manufacture's warranty, then the excuse shifted to "that manufacturer is no longer in business". Randy is a shifty guy. If you want to spend a lot of money with a company and when there is a problem they take zero responsibility then Big Bob's Flooring is your place. I find their response laughable, canned and untrue. Hey Randy, maybe fill in the blanks that person that made the template left for you. Hahaha! Your canned message says you're willing to work out a solution, that's exactly why I called you multiple times and you did not work out a solution. I very much would love to find the middle ground on this situation. You and Cheri know how to contact me. If this review is still up anyone reading this knows that you did not contact me to work out a solution and your company is dishonest.

Lack of communication and customer service. Brushed us off. Apparently they don't need new…read morecustomers

Bob is a master floor craftsman. Maybe it's his German heritage or something, but he is as exacting…read moreand thorough as you would expect. We are thrilled with the job he did and at a very affordable price. He went above and beyond for us and did extra things we didn't even ask for. His protege and son Alex is also a hard worker! There is a slight language barrier as his accent is very thick, so just emphasize what you want and he will deliver!

Cedric did a tremendous job replacing our tiled bathroom floor with LVP. There were no extra costs…read morefrom his original quote which was very reasonable to begin with. He took his time and did the job right. We are definitely going to be hiring him for future projects.

Installed vinyl plank flooring…read more He threw the boxes of vinyl planks down on my upstairs floor, as if he were a roofer throwing bundles of shingles down on a roof. It was so hard that he shook the dome off my light fixture down below. The fixture broke, and Frenchy told me I could just superglue that back together ... and he thought that was fine. He was installing some of the planks in a room with a new sink. The room was under construction, and the sink wasn't attached yet. There was no drain, and no faucet. He filled up his water bucket in the shower, and instead of pouring that down that shower drain or the toilet when he was done, he poured it down the sink that had no drain. Water went all over the inside of my new cabinet, which he hardly wiped up. When I went down hours later to see how things were doing, the floor of my brand new thousand dollar cabinet was still covered in a half inch of standing water and the floor of the cabinet was ruined. He didn't think that was any big deal either. He used duct tape to hold down a transition piece. And when I pulled the duct tape up the next day, it pulled the finish off that transition piece. Brand new, and it was also trashed. The planks he laid look good, but he did so much peripheral damage, that I would never, ever recommend Frenchy. Post reply by owner: A few corrections to your reply: You did not offer to replace the vanity. You offered to lay vinyl plank flooring on the floor of the inside of the cabinet, to hide all the waviness from that water you poured down there having sat there. That plank flooring would have added bit of height to the floor, onto which the drawer mounts sat, which would have made the drawers not fit in the space. I left the sink drain in its packaging sitting inside that sink, so that it should have been obvious that the drain wasn't hooked up. And there is absolutely no excuse for your not having totally... totally... wiped up every bit of water you poured down there. You told me you thought you had cleaned it up pretty well. I don't know what a half inch of water standing on the cabinet floor could meet your definition of "pretty well". Even if you had offered to replace the entire cabinet, which you did not, that would have required me to redo all the tile work around the cabinet installation. I am bothered by your diminishing your having broken my kitchen light fixture. It doesn't matter if it was small or big. It was one of a group of nine can lights in my kitchen. HomeDepot no longer carried that exact style, so that I would have had to replace eight of them to match the one you would have replaced. I did not pull up that duct tape until after I had left the original review, so that was another piece of damage I found. I was just down there, cleaning the bathroom, getting ready for houseguest, and I got annoyed with you all over again. You were very careless in several ways that damaged my house. I think it's only fair to warn your customers that you could do that.

Start to finish, Matthew Lee excels as builder, advisor/designer, and artist. He took an outdated…read more90's master bath shower and garden tub, and made it into the walk-in shower we had dreamed about for years. I strongly believe we'll recover the cost of the job plus a lot more somewhere down the road. His work is meticulous, always going the extra mile, and "close enough" was never enough. He was very receptive to discussing pros/cons of changes and ideas we came up with. In fact, his experience was very useful when we were trying to make decisions for changes. By far, Matt is the best tile craftsman I've ever used. You cannot go wrong using him. He is, bar none, AAAAAA+!!!

Attentive, focused, excellent service and quality. I cannot say enough great things about Lees. He…read morecame through at a rough time (previous contractor issues) and saved the day. His workmanship is unmatched. Thank you!

We had Preferred Concrete do a sidewalk that went from the front of our house to the back door…read more They did exceptional work and even suggested an improvement on our original idea to make everything all come together. They were nice, professional, quick and good at what they do. The price was very reasonable! If you need concrete work I would definitely recommend David and his crew!

I had such a great experience with the owner Sam. From the very first conversation, he was…read moreprofessional, responsive, and really listened to what I wanted. He showed up on time, worked efficiently, and kept everything neat throughout the project. The quality of the work is outstanding--the flooring looks beautiful, and the tile work is seamless. You can tell he really cares about the details and making sure everything is done right. It's hard to find companies that are both reliable and take pride in their work, but Everett's does exactly that. I'm so glad I chose them and will definitely use them again for future projects. Highly recommend!

We had our shoer floor and all the grout cleaned and recolored. It looks like brand new! They are…read moreboth professional, show up on time and do great work. Highly recommended!

Showed up on time and did a very good job. The grout looks great. I would highly recommend using…read morehim.

Joaquin Garcia did a whole shower makeover for me. He removed an old tub from the 80's and…read moreinstalled a tile shower. I picked out the tile from Floor & Decor and he quickly started the project. It turned out exactly how I envisioned it!!! I couldn't be happier :) fair pricing! He gave me a quote for 3 bedroom carpet replacement and that will be our next project. 10/10 recommend