First off, the actual customer service was great. The seating, ambience was very cool. The dj…read morecould use a little fine tuning but he was cool. I'm just not ok with a dj who is being paid by the owner, telling folks or allowing the MC to tell folks in order to request a song, you gotta pay. If I chose to tip him, so be it, but being forced ain't cool. My biggest complaint was the price of everything. Now I'm a country chick and realize that prices are more expensive in the city. I was approached by the manager and I told her I needed a set up. She asked me what chasers I wanted and I said water and coke. I was charged separately for the water and coke that was supposed to be included in my set up.... so all together for a set up and a hookah, I paid over $60. I've never paid, IN HOUSTON, more than $10 for a set up and $35 for a hookah. Then they have small 4 oz paper cups to get the ice out with. After all this she attempted to charge me a bottle fee for each bottle I brought in. I sincerely think the young lady wasn't sure about what she was doing. Again she maintained her professionalism but she looked overwhelmed. Let's move on to those hookahs, the flavor lasted maybe 10-15 minutes and then the other lady who was helping refresh the coals was firmly pressing them down on the foil. I called her to the side and advised her that she was going to burn the shisha like that and sure enough my next puff was nothing but burnt shisha. They did replace it for free so I can't say much about that but overall....... The employees need training, I think they were overwhelmed and I think y'all were understaffed to serve the amount of people that accompanied this party... Great establishment Great employees Refine their skills and you'll be open a long time.

Their service was great! They told us they were streaming Tank and Roach fight but we had to watch…read moreon our phones as they did not have the fight on. They seemed they had trouble paying for it not sure exactly but they did seem to try. It's BYOB.. hookah was flavorful and sweet how I like it! Vibes are chill but we did not get to watch the game. They gave us great discount for not having the fight on as they did tell us they had it on prior to coming. Nonetheless I would come again but not for any game/fight just for a chill nice vibes.

Chic little lounge (literally) tucked away in Katy. Entrance is through Astor Farm to Table and…read morewith no outside signage, is a word-of-mouth, best kept secret for late night fun! Very intimate inside with comfortable couch seating and sultry decor, and amazing bar service: the gals behind the counter are friendly and knowledgeable, and will help guide your palette to the perfect hookah flavors...the strawberry mint is my favorite: cool and sweet! Try a cocktail recommended by their in house mixologist! A great place to relax and socialize: I will definitely be back!

This place is a dream come true for me! I love the atmosphere , I love how genuine and kind the…read moreservers are l! The food is amazing to me personally especially the oxtails !! Definitely coming here in the future!!!!

This restaurant is truly fantastic! With the myriad of rooms, each person feels like they're having…read moretheir own dedicated dining experience. The owners are highly engaged in ensuring that you have an exceptional dining experience. From the fun room with all the superheroes to the outside to the main room with all the TVs it's just a unique dining experience, no matter where you sit. The food is top-notch we took on the mixed grill and had a delightful dining experience with humus and baba ghanoush that you could eat with a spoon. The chicken kebab were delicious. Had a nice texture to him very flavorful and not overly spicy perfect for children. Their french fries are absolutely worth getting no matter what the dining choice. They are fresh cut cooked perfectly and have an absolutely delicious taste and crispness. I would get them as an appetizer all by themselves. We are definitely gonna become regulars here as the price point is not too high has to be cost prohibitive, except on the most rare of occasions, yet the dining is white tablecloth with appropriate level of elegance. They're only being open a year, they have it dialed in right.

I rarely leave negative reviews, but this experience was shockingly bad…read more We were served burnt food -- not slightly overdone, but completely burnt. When the waitress asked if everything was okay, I told her directly that the food was burnt. She smiled, said nothing, and walked away. No apology, no acknowledgment, no attempt to fix anything. From that point on, she essentially abandoned our table. She never cleared our appetizer plates, never checked back, and we had to chase her down just to get the check. When we told her again that everything was burnt, she acted surprised and gave us a sarcastic pouty face, even though I had already told her earlier. She said she would "talk to the lady," and when I asked who that was, she said it was the manager. A few minutes later she returned and told us -- word for word -- that "the lady doesn't care, my manager doesn't care." I have never in my life had a restaurant openly admit they don't care about serving burnt food or about their customers' experience. To make matters worse, when I checked the receipt afterward, we had been overcharged by $30. Between the burnt meals, the dismissive attitude, the lack of service, the bizarre unprofessional behavior, and a manager who apparently "doesn't care," this was one of the worst dining experiences I've had in Houston. There are too many excellent Mediterranean restaurants in this city to waste time or money at a place that treats customers like this.

i love coming to this place! Moe is such a cool guy. i like the fruity and mint flavored hookah…read morewith some hot green tea :)

Nice little hideout spot! I just discovered this spot this past weekend and I really enjoyed the…read morevibe. It is also BYOB (which they charge you for of course) and they have a different on weekends (not sure about during the week). Hookah is a bit pricey on the weekends after a certain time but overall nice, clean spot.

Standing Ovation for their customer service! They are extremely kind, welcoming, and accommodating…read more We originally came here to watch the game and smoke hookah as we just left a bbq. So we ordered something light after being there a little over an hour. The quesadilla was nothing short of amazing though. Packed with so much flavor full of meat and cheese. We asked for them to be grilled well to give it that extra crisp when biting into it! They were made to perfection. Now we did not know this was a BYOB and by the time we arrived at almost 12 am everything was closed. They are open until 3 am so even getting there late at night we were able to be seated quickly and chill (we did call ahead though). Our server actually got us these coolers (I think she got them from someone tbh lol because they did not serve alcohol of any sort) along with water bottles and light drinks. She was extremely helpful. The vibe in there is very chill and clean. The music choice was great as they had a mixture of afrobeats (my favorite), Spanish, and r&b playing. I will definitely be stopping past here for a nice meal again soon! It's definitely one of the best chill hookah spots here in Katy if you ask me.

The service here is awesome ! They so friendly and I loved that .. I never have an issue with…read moreanything . The food is 8/10 . Really good and the ambiance is great. Perfect place for hookah wings and a drink . It's BYOB . I enjoyed my night. This is like my 4th time here

The owner Nick is so personable and welcoming. Chill vibe,…read moregreat location and decent parking. It's BYOB! Friday & Saturday they have a dj which is sure to get the crowd dancing. Decent pricing and the hookah is smooth love this place. It's lowkey with plenty of seating

What can be improved?!? EVERYTHING!! Ambiance was off from the jump from the employees seeming like…read morethey just don't want to be there. The manager only serves and pays attention to who he knows I guess. To say no one is ever there. Tried to give the place a chance and I'm definitely never going back!! No Food so don't go hungry.

if I could start off by giving this I would. I went there to have a good time every 5 to 10…read moreminutes. A waitress approached me trying to get me to buy a bottle. After I already bought the as well as a a waiter ended up walking up to me and telling me even though you bought the section. You're holding it up because there's other people that wants to buy bottles. Which made no sense to me since I've already would not recommend going here. Not only is the service bag, but waitresses are pushy like sales people one out of 10 would not recommend.

Love the hookah here!!! So smooth! We had watermelon passion fruit mint, a good combo. Maddie (sp?)…read morewas our waitress and she was very personable and friendly. They serve drinks here which are strong. The atmosphere is very nice and relaxed. They play a mix of music which is mostly R&B, which I really like. I plan to come here a lot more!!! Great place!

Very intimate, setting. We came on Wednesday night. Make sure you pick your cigar before you sit…read moredown and reserve your table online... The vibe was actually nice. The vibe was chill and laid back. We are in our late 40s and it was younger crowd but we didn't feel completely out of place. I like the live music. If you're an old head, then the DJ music may not be your speed, but the live music was good. there was a young lady singing with a guitar accompanying her. i'ma pretty hard grader but I would go back.. the wings were $12 for the special six wings and fries . it was pretty reasonably priced in my opinion. They did get service right shout out to the server who served us their name was El. Because of the service and the lady who was singing (she started around 9) I give the place 7 out of 10. They will be the reason I come back and tell people abt it.. We were dressed casually I had on fitted jeans and out the off shoulder top and wedges. Hubby had on a white button shirt black jeans, fila's casual shoes and he had on his hat.. Parking could use work. We did park in front of a bagel shop that was closed and it wasn't an issue

Great place to hang out, had the lamb chops and fried catfish. The spinach was great as wellread more

Best hookah I've ever had. Best ice hose and shishas. Very good customer service with people who…read moreactually know their product. Very smooth...definitely "relaxes your throat". Lol Chill vibe with a juke box, lots of games, and pool table. And did I say it's smooth? BYOB but I'm cool with that.

Hands down my favorite place the food was amazing I felt sooo welcome and they help you right away…read moreit's my first time here but they treat every individual as family and it's now my favorite go to chill spot . Can't wait to have my birthday here

This place has an amazing vibe good food drink specials and hookah. The Lychee martini special is…read moremy favorite

Azura is definitely a vibe. The happy hour prices are spot-on; order multiple drinks before 9pm,…read moreand you still won't even break the bank. It really comes alive after 10pm; the music, the crowd, and the energy hit right with the game, ambient lighting and a great DJ. Karen, our server, checked all the boxes -- friendly, attentive, and timely on the refills. And the street tacos....man. Amazing. Just another chill spot I frequent often to take a load off. I recommend bringing the whole crew here... or a perfect date night drop-in. Available parking with security that takes their job serious. Oh, and $10 Hookah if you're into that.