I wish I could split up my stars by category...so let's try…read more Service: 5 stars. Only 5 minutes late! And if you don't have a reso, they still pick you up. Not sure how that works cause I don't think the driver can take money, but it's a nice touch. No reso means you may be sitting on the floor, but likely not for long as many people get off at China Beach before the bus heads to Victoria. A great service for avid hikers who need a ride back to their cars or didn't have one to begin with. I am a HUGE fan of accessible yet still "wilderness" hiking. Price: 3 stars. I picked up the bus at Sombrio which means a good 1.5h ride or so. I paid $55. A weeeee bit steep if you ask me considering the bus from downtown Victoria to downtown Van (and including ferry) was under $45. Smell: MINUS 5. Wow. The second I stepped up it hit me like a ton of bricks. Last time I encountered rankness of that caliber I was in South America on a bus that contained people, babies with no diapers, livestock and chickens. And no, you do NOT get used to it. You take it for as long as you have to and you breath through your mouth (although doing so always makes me think of those nasty molecules passing through my mouth and tongue which is kinda worst than your nose right? which is the lesser of 2 evils??) I cannot, however, let the the stankness of smelly dirty hikers influence my rating. I'm sure I contributed and all I kept thinking was...that poor poor driver. I hope he is adequately compensated. Overall... a solid 4 stars. I would recommend the service, just bring nose plugs.

Pros: Friendly driver…read more"Door to door" service On time I was going from Port Renfrew to Nanaimo and the transfer in Lake Cowichan was effortless Camping rentals right on the bus, and at good prices Friendly customer service Cons: Slightly expensive...but it's a specialty service Bus does not smell good

I asked a simple question and the bus driver gave me that look and said well it's on the time table…read morewhich I of course already checked. He looked like he doesn't want to deal with any customers. I hopped on the bus as it had its door open and the driver was on his driver's seat and I got yelled by the driver that I should wait outside for another 12 minutes before the bus departs. He could've just guided customers gently or at least not with the sassy look but he even mocked us and rolled eyes on us. Ridiculous experience.. im currently on the bus and it's number 72 which is going to victoria from the Swartz Bay ferry terminal. That driver needs to learn better customer service for sure.

Incompetent, ignorant, unsafe, selfish, and careless bus driver tried running me off the road and…read morealmost into divider. BC Transit needs to hire competent and safe drivers.

AMAZING service, we really enjoyed the Butchart Gardens, so beautiful. What I loved most was the…read morevery clean, well kept bus and the price was much lower than the other company we were going to go with. This company was locally owned and you could feel the loving family vibe. I would highly recommend this company to any of my friends. Thank you First Choice Tours!

From the owner: First Choice Tours provides premium group transportation and custom charter rentals across…read moreVancouver Island. We focus on delivering a seamless booking process, maximum comfort, and absolute reliability for our clients. Our core specialties include professional Sports Team Charters with spacious storage for athletic gear, Private Group Rentals for weddings and corporate events, and dedicated Government Transport that aligns with departmental budgets. Whether you need an airport transfer or a multi-day trip, we tailor our service to your exact schedule.

Finally a night bus service that will be committed for Vancouver Island servicing from Swartz Bay…read moreVictoria Duncan Nanaimo Parksville Qualicum Comox Kearney and Campbell River running from 10 p.m. at night going every 3 hours Northbound and Southbound on Vancouver Island love it

From the owner: night bus coach services Vancouver island south bus runs Vancouver Island north coach bus services…read morevictoria night bus coach services bc ferry night bus services nanaimo night bus services Courtney night bus services comox night bus services parksville night bus services sidney night bus services Victoria bc night bus services malahatt night bus services

Horrendous bussing service,…read more expect them to be late, miss you at your stop, drive the wrong direction, be unable to operate the bus such that they need a supervisor to come press the right button. Couldn't be more unimpressed with WTA

Regina was very thoughtful and waited for me I'm in a wheelchair she went above and beyond her work…read moreduties

Highly recommend San Juan Transit for commuting the island!…read moreMy fiance and I were staying at Inn To The Woods and didn't bring our car. The owners of the shuttle service were extremely friendly and helped coordinate pick ups from the Inn to Friday Harbor so we were able to explore the island and make our whale watching tour! Craig was an amazing guide and super funny. We also rode with Amy on her first day and she was extremely kind and professional. If you can't bring your car onto the ferry, don't fret! San Juan Transit has your back! Thank you all! Can't wait to come again.

Highly recommend Craig, the driver, who provided entertaining and educational commentary while…read moretouring the island. A great way to see the island when you are a walk-on without a car. The sunset tour tour was so worthwhile. Get an all day pass, which includes the sunset tour.

So I have a 12 week old puppy, who at the time of this happening at 755pm tonight was not only…read moreasleep, but leashed, covered up with a blanket and inside my wagon along with our groceries ( getting back from shopping at target ). She's currently still sleeping actually. I get on the bus, and yes i have fare in hand,snd for some reason ,mr bus driver ,homar bus 166 Alderwood mall parkway and ash way decides to randomly be a complete dick to a woman and a puppy and ask me" if that is a service dog? " to which i reply the truth, "no". Because why do i need to lie right? This guy proceeds to tell me that since my sleeping puppy isnt a licensed service dog , that she required by law to be wearing a muzzle! Which is not true. At all. Ever. Anywhere. So I tell him that and he restates​ his asinine sentence and makes me get off the bus! To which I told him he was a f***ing **** . Because he is. It is freezing out, because of him my Lyft my friend just ordered and I paid for left destination which was only one stop away and I am still standing outside freezing because I'm writing this stupid review because It's another hour till the next bus! I will post a Pic if my oh so dangerous pup if possible.

Buses just never show up you can wait a hour plus. While a bunch of buses not in service will drive…read moreby. A waste of tax payer and rider money.

Just walk! Terrible service, always late if they even arrive. Customer service was very rude.read more

Management doesn't care about workers, work life balance or the public in general. High turn over…read morerate. I have a half eaten ham sandwich that could do a better job of running a transportation company. The other drivers were great. But everyone is always scared of being let go. Managers overbearing, condescending, curt, obtuse, with a undeserving sense of superiority.