I would make this a five star review because I really like this community but it seems that it has been going downhill. Today, my maintenance request was serviced by Tim. He was very nice and an interesting person, professional and kind hearted. I enjoyed my experience. He made me feel better regarding some previous complaints I had earlier in the day. Thanks. read more

WARNING: If you don't want to get dragged into the shady scam nonsense this management company is pulling, stay far away. These absolute clowns decided to "renovate" the entire apartment at our expense and slapped us with a $10,000 bill for God knows what. This included ripping out the floors and half of the walls. Their so-called proof? An invoice from an unlicensed contractor with no online business presence. When we demanded a clear explanation and proper documentation, they went completely silent. No answers, no transparency -- just arrogance and incompetence. Bottom line: these fraudulent amateurs are wasting people's time and trying to squeeze money out of tenants. Any halfway decent attorney would absolutely destroy them in court. read more

I've rented many apartments before, but this is by far one of the most frustrating experiences I've had in La jolla crossroads. I signed a lease for a 2B2B unit -- not a studio -- yet I was only given one key fob. When I asked for an extra one because my husband is now living with me full-time (he just got a job here), they told me it's "against policy" to add anyone mid-lease -- not even a legal spouse. What's worse, one of the staff literally told me, "If it doesn't work for you, just break the lease, pay the penalty, and rent another unit." Really? That's how you treat your residents? It's not like I'm asking for something crazy -- just basic accommodation for someone I already told the leasing agent about when I moved in. Some of the front desk staff were polite, I won't deny that. But others were cold and dismissive. As a non-native English speaker, trying to advocate for myself in a second language is already hard enough. Instead of helping, they made me feel like a nuisance. After all this, I went home feeling so upset I could barely sleep. I have a history of depression and anxiety, and this whole situation brought it all back. I'm honestly shocked by the lack of basic empathy and the rigid policies that ignore real human needs. This is supposed to be a "community"? I've never felt less welcome. read more

Convenient place to live for UCSD students/employees. Apartments are correct in size although rents are quite costly, like all the other apartment complexes in the UTC area. Every month they organize activities for residents and every week there are sports activities scheduled too. All for free. Remarkably, the gym has very professional trainers and the maintanance staff fixes everything promptly and flawlessly. Overall it is very worth to live in Costa Verde. read more

I lived in one of their buildings for three years and one month before leaving we had an incident with a fire sprinkler that flooded the apartment. Luckily we had insurance and the claim was settled by them. Fast forward to three years after I receive a "final notice" from them about a pending $12k bill from the incident. I had not heard from Vineland about the incident since I moved out (I'd clarify that the incident was filed under my roommates insurance since I wasn't involved with it) The final notices says it has been over 30 days since they sent the bill, which makes no sense, and that they believe they have given me enough time to pay it so if they don't receive a payment 6 days from the day I received the notice it would go to collections. I have sent them over 10 emails trying to speak with someone to understand where this bill is coming from. I have called to every office possible and the answer always is "corporate doesn't have a phone number, you just have to email them" It has been over two weeks since they sent this "final" notice and we haven't heard a single word from them. This is a desperate attempt to get anyones attention from this company. If this ends up just being another review please believe every one star you see. This place is just a corporation trying to take money from whoever will give it to them. Not to mention every hoop they tried to make us jump when putting in our 30 day notice even before the indecent happened, and oh yeah, the following things happened and no one took responsibility for it: - Our mail box was broken into. - Our cars were broken into multiple times inside the garage. - Someone tried to get in my car while I was sitting in my car inside the garage. Do not live here. read more

I had a broken thermostat and Robert replaced it the very next day. Very much appreciated.

Nice place, but small things make it not worth it. Pros: - modern looking - many amenities - fast internet Cons: - vehicle theft - loud noises at night - package theft - tandem parking - elevators are always broken - nowhere to park - management never helps and gives incorrect info with pricing calculations. We were charged extra in a security deposit because of an incorrect pricing issue with rent read more

Jorge (The Best), has a powerfully enigmatic personality which when matched with his industry and initiative, make him an exceptional person in time of need. Plus so entertaining!!! read more

All the maintenance team are great people and provide great services. However, I think the Towers management team needs to care about the residents living in the building. People have been repeatedly reported the issue of no hot water. After several issues got reported by people I know and myself too, it didn't seem like Towers investigate the reason behind the constant issue of losing hot water. This issue has been persistent over several months. It's a pain to shower in cold water read more

I rented one of the newer units on the South side of the Casa Mira View complex in 2021 after selling my house. Garden Communities runs this complex.....I signed a 1 year lease and stayed about 5-6 months of that lease. I did the right thing and gave them 30 days notice, left the apartment in immaculate condition, and opted to be responsible for the rent until they found someone to rent the apartment...thinking that it was a popular place and it would be rented swiftly. This was not the case... Before I get into what happened, let me say that I have very little complaints about the actual complex. It was clean (aside from the strong urine smell in the center of the complex), everyone was friendly, and my daughter and I enjoyed the many pools and gym/activities near the front office. So, back to what happened...so when you break your lease, they give you an option to pay one month's rent to be free of the contract, or to be responsible for the rent until they find someone. Like I said, I opted for the latter thinking it would go fast. This did not happen. After all was said and done, I got a bill for $11,000 about four months after moving out, and then a revised bill of over $8,000 a little later. Now, you might be thinking that I asked for this when opting to be responsible for the rent... Well, I was keeping track of when they listed the apartment in hopes of a quick release of the lease. I can tell you, from the month I moved out, until about three months after, I checked their website many times, and called inquiring about available units on more than one occasion... and it wasn't until three months after moving out did I finally see the unit listed as available. Like I said, I left the unit clean and ready to go. I understand there would be some time in between for cleaning and admin issues, but according to California law, they have an obligation to list the apartment for rent as soon as practically possible, and can do so at the current going rate. I presented my findings to a collections specialist for the parent company Garden Communities by the name of Zsuzsanna, who was adament that they had listed it swiftly and that I owed this amount. I offered around $3,000 to settle this issue, and they denied that. They then sent this claim to a debt collector, at which point I disputed the amount, and again offered $3,000 to settle. The debt collector said that they (Casa Mira View) denied my offer once again and only gave me around $870 off the bill....meaning they still wanted around $8,000 from me. Motives aside, this very large company is giving you options to break a lease, and because you have a contract with them, they will go after you if you do not pay when they cannot find a tenant for the unit, and they will not negotiate. Not even a little. Not even when the unit was not listed on their website for months after moving out. This is what happened read more

I would like for the GM of Garden Communities to contact me, please. I have been living at Casa Mira View for 3 weeks. They assigned my parking spot in the basement of the garage - not on the same level as my apartment like they had promised me before I signed my lease. So I have to lug groceries up two flights of stairs. Well, if that doesn't suck enough.. I have had multiple cars park in my spot. (see photos below) 3 weeks of living at this community and about 10 different cars have parked in my spot. I've called this "dispatch" # a few times and they never come to tow the cars. So - I would like my parking spot re-assigned. The "guest parking" in the basement of the garage is deceiving and everyone thinks it's a free for all. I will not have my assigned spot in the basement next to all the bright purple GUEST PARKING Signage. Even if they did come and tow the cars away - who's to say that the person won't come back and retaliate? They know where I park.. they could easily mess with my car. There are no cameras in the basement either. That's not secure by any means. Oh and It smells like trash and cigarettes. Thanks for the great parking spot... read more

I would like to give a special thanks to Jorge at Casa Mira View for his professional assistance with his help with my apartment, whether it's a water filter or lights, he's always very courteous and helpful, thanks Jorge! Also to Vanessa in the leasing office who is always open and helpful in assisting me with my Casa Mira View leases and options for 2 years now. Thanks Vanessa! read more

Our sincere gratitude to the maintenance team for any time there is an issue they come quickly and work efficiently while providing good customer service. Thank you specifically to Dionisio who helped us out today with an issue in our bathroom, much appreciate his hard work. read more

Cesar Hernandez did an amazing job and was very efficient and friendly while he fixed our sink and toilet!

Tom our maintenance guy was super helpful and informative. He not only helped solve the issue we had called for but went above and beyond to solve some other issues. Excellent service from Tom and the maintenance team. read more

I live in Costa Verde apts. and my shower had been leaking for a while and the drain was clogged beyond my help, but Roberto B really helped me out :) He was super nice and accommodating so thanks so much to him! read more

I've been a resident of Garden Community owned complexes ever since I've moved to CA. Without a doubt they have the best maintenance group I've had the pleasure of working with. Specifically, Torrey Gardens has always gone above and beyond to help with any issues I've encountered. Cesar Hernandez has helped me with most my requests in my current apartment. He has done an amazing job. Gino helped in my previous apartment, and still does assist from time to time. He does a great job as well. I appreciate all the work these guys put into keeping Garden Community complexes top notch! read more

The Maintenance Team is diligent and professional. Yesterday, Jorge and Gerson quickly addressed a plumbing repair, a kitchen faucet change, a HVAC filter replacement, and a patio handle repair. I highly recommend living in this communities because they are taking good care of all the tenants. Thank you for the great service! read more

I live at La Regencia about 3 years total and i have reported an issue with mildew and mold 1st year into living on the complex was told to just open windows. i have reported mildew and mold issues on my furniture and personal belongings are being damaged and i am just being told to contact apartment insurance. My insurance is not covering mold and mildew damage due to poor air circulation in the units. I am being Dodged about personal items and furniture reimbursement. Health conditions are concerning for i have a 5 year old daughter with asthma and her condition gotten worse with having to use stronger medication. there is a mildew growing thru out the whole apartment i was told by management that spores are at threshold and i have not received results indicating how bad it really is. being told that and living under such conditions is unbelievable. i hope someone reads this so i can be properly be directed to upper management in corporation. FYI still living in the unit and i can not get ahold of corporate since there is not phone number to be found !!!!!!!!!!!!!!!! we had a leaky piping issue, of course no fault of our own. We notified maintenance and they took 3 weeks to repair each incident and we were not able to access our bathroom during that duration. We asked management for the mold reports, which details the active mold levels we are breathing, They've stated any internal documents can not be released. i guess reading other bad reviews of La Regencia multiple tenants are living in horrendous living condition and their health conditions are declining with out them knowing. read more

The cooling system for air conditioner did not work last night. Roberto G. came the next day morning and fix it. He is very efficient, professional, and kind! Thank a lot for his help!! read more

Thank you so much to Jorge at Casa Mira View! Again, he was quick to respond and was very detailed in fixing my front door. Thank you again!!! Great Job!!! read more

I live in the Casa Mira View apartments in Mira Mesa, and today i noticed that water was leaking under the sink from the garbage disposal. I called it in as an emergency, and Carlos was super pleasant and told me someone would be by within 30 minutes, which was perfect. Not more than 5 minutes later, Jesus G. arrived! He was very nice and efficient-- he was done in about 15 minutes! He didn't leave any mess and he was happy to answer my other small, random maintenance questions while he worked. Overall, 10/10 experience. :) read more

Shout out to Jorge for being such an efficient worker. Had some emergency work that needed to be done in my bathtub late and he was quick to respond and get the job done. On his way out he noticed the vent to the kitchen was old so he offered to change it since he had the material to replace it on hand. Had issues with maintenance before but will be asking for Jorge from now on. So helpful! Thank you Jorge !! read more

Casa mira view maintenance team is just great. Their energy is always up high and they're super helpful. Jorge and Jeff you guys rock. Great vibes ! Thank you for drilling down to the root cause and fixing the problem. read more

Jorge was fast, efficient, punctual, and friendly. Very happy I received him as my tech. Really nice guy and had the problems fixed within an hour. Thanks, Jorge. read more

I live in Casa Mira View and on multiple occasions Jorge and Jose Morales have been both prompt and excellent at solving all of maintenance issues. I called once about 5 different problems and they solved it all within 20 minutes. Great service! read more

I received a bad plumbing repair from garden communities at la jolla crossroad . I don't want to say names but make sure to hire the right people for the right job .thanks read more

I live in Casa Mira View and my experience with the maintenance staff has been overwhelmingly positive. Jorge R. fixed our washing machine today, walked us through what he was doing and showed us how we can fix it ourselves in the future. This was a five star maintenance experience and judging by the other reviews, I will be sure to rent from a Garden Community owned complex again in the future. read more

As always, maintenance comes quickly and provides excellent service. This has been my experience in the 5.5 years since I've lived in the Towers at Costa Verde. Especially Hector who fixes the problem, makes sure I check that the issue is resolved, makes sure everything is cleaned up, and offers suggestions. read more

We moved to Torrey Gardens recently and the experience so far has been good. We had a couple of issues and all of them were looked into immediately by the maintenance staff, who are always on time and very helpful. Just last weekend we had broken faucet and Cesar Hernandez was there in minutes to fix it. read more

I came home to a horrible shock tonight at 10pm, my door would not open. The red light was on. I called dispatch and they sent maintenance over. Juan arrived within 15 minutes! He was so nice and supportive. He asked me how I was doing and fixed my door within 3 minutes!!! I was back inside safe and sound. Thank you sooo much to Juan! Thank you Garden Communities for making sure someone is available at short notice for emergencies at the Towers. I have no where else to go and have to work in the morning. read more

Thank you Jorge Namirez for your great services in Casa Mira View apartments. You and your team are great problem solvers. Keep up with your great customer service. read more

Great wine and cheese event... Amazing wines from Argentina and great chocolate truffles #therealchefgeordie read more

Recently had Jesus G. come up to make a repair. The service was quick, done well, and Jesus was so kind! Being new to the area, I'm happy that there are people I can depend on to help with issues that pop up. He even suggested steps that I could take to fix a small pest problem. Overall happy with the experience! read more

So we moved to Torrey Gardens in Sorrento Valley during August. The apartments are beautiful and such a pleasure to live in. The best thing about these apartments, however, is the maintenance, especially Cesar Hernandez. I have literally lived in so many different apartment complexes, and I have never come across someone so kind, punctual, and knowledgeable. He has always been respectful, quick to fix any issues that arise, and never make your issues seem to little or too big. He is awesome! If I ever have to move out of these apartments, I will definitely miss this huge perk of having such an awesome maintenance team, and especially Cesar. read more

Costa Verde Towers maintenance staff is the best ! I want to thank Gabriel of Costa Verde Towers for his excellent work on a maintenance request. He was able to correct the problem within minutes. Further, the entire staff in all departments at Costa Verde Towers are a joy to have as management. Rico, Joe, Raquel, Sarah Thank you and keep up the good work from John B. read more

Thank you so much to Jorge and Jose M for your prompt and efficient service! You both were very quick to respond and very detailed in fixing our water pipe leak and areas that involved repair! We were so happy and impressed with how quickly you guys came to repair considering it's the day before a holiday! Great job!!! Thank you again!!! -Casa Mira View read more

I wanted to commend Jorge from Maintence for doing and quick and professional job replacing our garbage disposal. He's curtious and also a nice guy. kept me laughing. read more

I have been at Casa Mira View apt for 4 years, and I want to thank the maintenance men and women for their outstanding service. When I call in for a repair it's been no waiting, A big thanks to Jorge, who always has a smile and does a great job repairing what's needed in a professional manner and always friendly. Thanks again for a job well done. read more

Thanks Cesar Hernandez for fixing issues so fast. Cesar is not only professional but keeps talking and tells you what's going on around.