I've been meaning to write a review for quite a while now, so here it goes!…read more I've visited each of their locations and have yet to have an unpleasant experience. Since discovering the El Segundo location, it's become my go-to spot whenever I'm in need of a massage. I've been coming here for 2 years or so, I always request a combo massage for 90 minutes. Sometimes I'll add enhancements like hot aroma oil or hot stones. They have a number of add ons to choose from, make sure you ask about them! The location is extremely professional and very tidy. You're greeted with a friendly smile and warm welcome from the receptionist--usually Tanya (I'm not sure if I'm spelling that correctly). From the moment you walk in, a sense of peace and calm starts to wash over you as you're led to your room. The instructions are simple: remove your clothing, keep your undergarments on, and relax while you enjoy your massage. I'm not even looking for other places anymore because the level of service they provide here is just THAT GOOD. I can confidently say I haven't found a better place for a massage.

Went for a massage today and Teena did pretty good however she didn't really understand directions…read morewhen I asked her to use a bit more pressure on my neck and shoulders she immediately said " You want relaxation or deep massage?" I felt awkward but told her again to use bit more pressure during my relaxing massage. At the end of the appointment the front desk gave me a loyalty card with a stamp and asked me to pay which I did an it was $100. After I paid the receptionist looked at my receipt and said "Oh, you didn't add tip? Why?" Like excuse me I am already paying for the job done and asking for tip just to make the customer feel bad because they didn't add tip is just rude. It is my own personal decision whether to tip or not. I answered her that I do not have enough cash since I want to tip in cash I can go to the bank and get it and come back. She smiled and said "oh ok, give me the loyalty card back and take it when you bring the tip money" this is outrageous. Don't force people for such things. Didn't go back and neither will go here for massage.

Kai and cherry did amazing good quality service. Good customer service too. Took care of us with…read morewater at the end.

What a great massage! Whitney was incredible- I recently had surgery, but she was able to be gentle…read moreenough for where my body is in its healing process, yet firm enough to feel like she was able to work out the kinks. I'll definitely return!

I always do the combination 60 body + 30 foot massage and it is great!…read more My masseuse made sure there were truly no more knots near my back, neck, and foot the most which was reassuring. Throughout the session, the same amount of pressure is applied, no loss in energy from the masseuses which i must applaud. Not much was done for the quads but i'm sure you can communicate that you want that to be of high focus as well and they can do so. Great! This last time I walked in and they luckily had time but appointments are calling in advance is always best!

Amazing body 90 min massage. Which i really needed and deserved. Was having a day to destress…read moremyself for sure! Walked in and they accomodated me right away!

Ana is the best, and I will be requesting her always for a deep tissue massage. I have been here 4…read moreor 5 times. The other massage therapist are good, but I prefer Ana.

I got the deep tissue and I don't feel like she went Deep at all. I specifically said I only want…read moreone hour she agreed and then at 45 mins said she was too busy to finish ... I feel ripped off honestly and I won't be returning. Don't recommend if you have a lot of knots like I do I need someone who feels like working and not rushing !!!

My friend and I had amazing 60minute massages by Ann and Jasmine. String and therapeutic. 60…read moreminutes for $68 before tip. They get a 5/5 rating. You don't remove your clothing (it's not allowed) as the five beds are all open and next to each other in the one large room. My only complaint is the front receptionist who is an older lady. There's no greeting or acknowledgement of your arrival. She's not welcoming or pleasant. Phone ringer volume is off the charts loud and you have to listen to it ring or her loud conversation with callers throughout your massage. She's a 1/5 but Ann and Jasmines massages save this place's rating.

My husband and I often dine at Torimatsu next door and had long been curious about Hide's Shiatsu,…read moreso we decided to stop in today for a quick massage. I was assigned to Jessica, and my husband saw James. Unfortunately, my experience with Jessica was frustrating. Since I booked a 30-minute massage, I specifically asked her to focus on my neck and shoulders, but she repeatedly moved down to my hips and thighs instead. The pressure was also inconsistent, alternating between very light rubbing and sudden, intense elbow pressure. As a result, my neck and shoulders (the areas I needed the most work on) were barely addressed. On the positive side, my husband really enjoyed his massage with James. I'd consider returning, but would likely request a different therapist next time.

Nancy was amazing, she provided an excellent massage. Made me feel really comfortable. Vibe was…read morevery calm and relaxing. Outstanding service by Nancy A+ can't wait for my next massage

Mia, Mia,Mia! You're like a beautiful, precious doll!! She's the best!!! is very clean, very…read moreprofessional until it was time not to be professional even that was professional for sure

I sent a text message to ask if this business was open, no response . Understandably it was quite…read more10am. I was Grateful for the responsiveness to receive a call back however i was hung up on, when I mentioned I made an appointment elsewhere . So sad , always choose kindness . I would have definitely used you in the future since I love massages. It's important to think about future business ...

I gave 1 star because I was not able to give a zero. I should have read the reviews first before I…read moreeven considered being a new client to this "establishment." I called and received a phone call back asking me "did I call????" I said " I am inquiring about making an appointment. how much do you charge? "she" stated" we do not quote prices over the phone???!!! I said"how do I find out how and what to book an appointment for???? she says....that is our company policy!!!! ummm what does that mean. how can i possibly decide on what I want to book? she said ummm welllll that is the company policy??????????????????? her attitude and customer service skills is at an all time low. then she hung up and did not answer the phone when i called back. sounds like she needs to working behind the scene in a warehouse. the massage must feel like a bull dozer lol smh...

Stopped in for a massage and body scrub, massage was good, body scrub was ok, body scrub is done in…read morethe massage room not a wet room like at Korean Spa. Therapist was very good and was able to get the know out of my shoulder and neck. Rooms have short ceilings and curtains so you will hear talking and phone ringing. Good choice if you are in downtown El Segundo.

I got a very poor quality massage. No experience whatsoever. I paid $70 for the combination massage…read moreand didn't even get my feet soaked for the fourth massage and all she did was apply pressure on my feet, no massage at all. 3rd time I've given this place a chance because they are close to my house in hopes that a different person will do better, but they are mediocre at best. Sorry. I don't like to leave bad reviews, but it was a waste of my money.