My experience at Next Level Physical Therapy was truly... next level…read more I'm 44 years old, and I've lived with chronic pain since elementary school. For as long as I can remember, I thought it was normal to feel uncomfortable every day. If there's a joint in my body, it's probably locked up at some point and sent pain radiating elsewhere. I just pushed through and accepted it as part of life. That changed the moment I walked in. During my consultation, the physical therapist told me something I had never heard before: it's not normal to live in that much pain--and most of my issues are actually fixable. I honestly couldn't believe it. But I trusted the process, and even during that initial evaluation (not even full treatment yet), they were able to release a significant amount of my pain. By the time I left, I was already feeling dramatically better. The staff is exceptional. Emma at the front desk is incredibly kind, efficient, and welcoming--she made everything seamless from the moment I walked in. Tricia went above and beyond, not only with her knowledge but by helping me clearly understand how to communicate with my doctor so I could get the correct prescription for treatment. That level of care is rare. And I have to mention something small that made a big impression: the paperwork. It was simple, streamlined, and took less than five minutes. No repeating the same information over and over like most medical offices. It sounds minor, but it speaks volumes about how well this place is run. My therapist was outstanding, and I even had the chance to meet other therapists I'll be working with--they were all friendly, knowledgeable, and genuinely invested in helping people heal. The entire environment is positive and energizing. You can feel it the second you walk in--patients are happy to be there, which says everything. The most incredible part? I left with about 75% less pain. And for the first time in over 20 years, I've had multiple days where my body actually feels good. I now look forward to my weekly appointments, which is something I never thought I'd say about physical therapy. I cannot recommend Next Level Physical Therapy enough. If you've been living with pain and thinking it's just "normal," do yourself a favor and go. It might just change your life like it's starting to change mine.

Amending my review as the owner graciously reached out to me to remedy the situation, which I'm so…read moregrateful for. I feel like if I had first been in contact with her and not the lady that dismissed me I wouldn't have had the same reaction. So thankyouuu Amy and I'm sorry that that experience tarnished what otherwise was a lovely consult.

My wife and I have been coming here for a while now. Let me just say that Dr. Mitchell and his…read morestaff are top notch! They do everything from Chiropractic, Physical Therapy, Accupuncture and massage. This is a one stop facility. The staff is very attentive and Dr. Mitchell and Dr. Moore really know their stuff. I feel fortunate to have found this facility. There is plenty of parking in the lot or street. If you are looking to rehab from true professionals, this is the place.

I visited Valencia Sports Medicine and Rehabilitation for about two months to recover from a back…read moreinjury. While the staff were competent and professional, I felt that their approach to physical therapy could have been more tailored to my specific needs. The therapy seemed a bit too generic, and I didn't receive the targeted attention I was hoping for. Ultimately, I turned to the internet and found a physical therapy program that was much more specifically attuned to my issues. This personalized approach made a significant difference in my recovery. Valencia Sports Medicine and Rehabilitation does a decent job, but they could improve by offering more individualized treatment plans. Overall, if you're looking for a general physical therapy experience, this place is adequate. However, if you need a more specific and targeted therapy approach, you might want to explore other options. As far as billing goes, they do not take insurance, and I have very good insurance. I have a PPO plan through my work, and they indicated to me that they don't take insurance and that they are not a preferred provider through the insurance programs. This meant I had to pay out-of-network pricing, resulting in about $125 per session for physical therapy. My wife, on the other hand, received physical therapy for her own injury at another clinic that accepted her insurance and provided excellent care, significantly reducing her out-of-pocket costs. Had I known the quality of their therapy prior to agreeing to pay the out of network pricing, I probably would not have chosen to go to them. I have been recommended to them by a friend and my friend thought they did a great job so I didn't question their pricing because I thought that they would be really good in taking care of my back.

Buyers beware! I was promised over the phone that the $150 new client charge included an x-ray and…read moreadjustment. The x-ray was a crucial consideration in choosing the practice.The consultation and treatment lasted approximately ten minutes, and there was no x-ray. When it came time to pay, I discussed not having an x-ray done, and was informed that the doctor decides whether there would be an x-ray or not, and that the payment remains the same with or without an x-ray.

They are great. Friendly and knowledgeable. The massage chairs to wait in are a great touch.read more

I see Nicholas Campbell for my knees. I need gel shots in my knees. They hurt but he does it fast…read morefor me. He is very nice.

5 stars for Shadi and his team - he is a healer, but unfortunately subtracting 4 stars for the…read moreunprofessional front desk staff - they are just bad at their jobs

Excellent work highly recommend it! Full body massage is the way to go, much relieved muscle aches…read moreand stiffness, good location easy to access and ample parking!

Not only is Grigor a remarkably skilled sports massage therapist, he also takes the time to educate…read moreyou. I appreciate the guidance as well. He helps me understand what to work on and what exercises will actually help me in between sessions. I first started seeing him for pain and tension, and the relief has been life changing. If you want someone who magically finds every knot you didn't know existed and fixes them without killing you, look no more! He's so good, my husband goes to him now too. So book the appointment and see for yourself! Unless you like being in pain....then ignore this and suffer in silence lol

Dr Bittar is well mannered, professional, knowledgeable and caring. He immediately knew what my…read moreissue was, torn meniscus . Although his waiting room is full of patients I didn't feel rush. Dr Bittar took his time asked if I had any questions . He is kind and friendly . The receptionist Norma & Janet are attentive and helpful . I am grateful I was recommended to him.

I was highly recommended for knee surgery to visit Dr Bittar. He is experienced , knowledgeable and…read moreexplains treatments in a manner that a patient understands . His staff is very friendly and polite.

This is really a great office Fabi was very friendly in greeting me; Andres took my x-rays in a…read morevery efficient, friendly manner, and Dr. Blumenthal gave me cortisone shots in both knees and in one shoulder. She handles the hypos like an Angel of Mercy: no pain during the injection, even in the sensitive shoulder joint. If I ever decide to get knee replacement surgery, Dr. Blumentahl will be the one I ask. Dan Carrison Santa Clarita

Very grateful to be treated by Great surgeon,amazing care,highly recommend! Brilliant for…read morecomplicating trauma surgery! Many thanks!

I have been seeing Dr Pinto and Dr Mike for almost two years now. They are both helping me with a…read moreherniated disc, keeping me mobile and avoiding surgery. Recently, I brought in my 10-year-old dog, Kekoa, for an adjustment, and the difference was immediate. Highly recommend this practice for both two and 4-legged patients:).

Been going to Dr Phil for several years now and we both are enjoying a happy heathly life with…read moreweekly chiropractic sessions! Thanks Dr Phil & Dr Mike

Friend Lindy referred me after knee injury last week, already making notable progress after visit…read more Chris is a total pro and really went the extra mile to look after me. Definitely going back and interested in the other wellness options they have to be pro-active, at 52 and VERY active its imperative for me for maintaining the lifestyle that matters to me.

Chris is very knowledgeable and conscientious. Always feel grateful after going to Mend Health and…read moreWellness!

If you are looking to wait 2-3 hours for your scheduled appointment to begin, then this is the…read moreplace for you! If you value your time and are in search of a practice that respects that, then this review is for you. I had a very disappointing experience at the Los Angeles Orthopedic Surgery Specialists Valencia location today, and I feel compelled to share it as a warning to others. I arrived on time for a 10:30 AM follow-up appointment for my child with Dr. Yixi Lu. At check-in, I was told by Christely in the front office that the doctor was running "about 10 minutes behind," which seemed reasonable based on a prior visit where the wait was minimal. Unfortunately, that estimate was completely inaccurate. We ended up waiting over 40 minutes with zero communication from the front desk, while multiple patients were called back ahead of us. When I went up to ask for an update, I was told by a very passive-toned Christely, "Oh, yeah it's a bit of a wait right now for some reason," and then reassured that we were "next." I specifically asked if that was certain, as we couldn't wait much longer, and was told yes. Within minutes, several more patients were called back ahead of us. At that point, we had been waiting over an hour past our scheduled appointment time. When I returned to the front desk again, I spoke with Viridiana. I was met with a half-hearted apology and another vague response: "let me check our system, she might be up next." No real accountability, no explanation. And of course my child was, in fact, not "next". She was not even able to verify a timeline of when she would be able to be seen. Just to note, this appointment was scheduled three weeks ago. And we arrived -on time-. What was most surprising was being told by Viridiana while attempting to reschedule was that I should "always plan for at least a 2-3 hour wait" and to "think of the office as more of a triage." This was never communicated beforehand and did not reflect my previous experience at this office. There is also no indicator of this information available on the website. If that is truly the expectation, it should be made clear to patients in advance, not after they've already waited over an hour. The lack of communication, inaccurate wait time estimates, and overall indifference from the staff were extremely frustrating, disappointing, and highly disrespectful. I took time out of my workday to be there on time, and that respect was not reciprocated in any way. I expected a much higher level of professionalism and consideration for patients' time. Unfortunately, this experience fell far short of the standard. I sent a very detailed email to Wendy Castellanos, who apparently is the Senior Director of Medical Affairs regarding my poor experience. Hopefully she will be quick to address this matter with Christely, Viridiana, and the rest of the team. Hopefully this insight on LA Ortho helps someone else who is a busy parent and prefers for their time to not be wasted and disregarded so carelessly. Beware!

Super pleased with Dr. Sugi, staff member Jose and the front desk staff! We went there for my son's…read morebroken arm and the doctor and assistant were very nice, great bedside manner, and kind to my son. There was no long waits or anything--we were in and out in less than 40 minutes total. So glad we went here.