Our Council of Unit Owners hired WayneFrazier of Insurance Claims Specialist in April of 2023 after…read morean insurance loss in June of 2022 that caused significant water damage to three first floor condominiums and common area. We entered into the Appraisal process with our insurer in April of 2023. When Wayne was hired as our independent appraiser, most of the rebuild had already been completed. The required mitigation and reconstruction back to original specification condition was very complicated due to the structure originally serving as an office building before it was repurposed to luxury condominiums in 2020. Restoration work was well under way when Wayne was hired. Hiring an appraiser at this stage of the process is difficult for any appraiser. But Wayne spent countless hours onsite understanding the scope of the damage, mitigation and rebuild parameters. In addition, his knowledge of the appraisal process and required documentation was impressive. While maintaining complete independence, he guided us throughout the entire process. His effort resulted in an award that provided the association the needed money to restore and repair our homes to exactly the way they existed prior to the damage. Without Wayne's expertise and knowledge, we would have received less than 1/2 of the money from our insurer necessary to make the repairs. We are forever grateful for his hard work and no nonsense approach. Thank you Wayne for bringing 3 years of an insurance nightmare to a positive conclusion which has allowed our community to finally focus on living our lives.

Wayne responded immediately to my request by calling me and discussing my situation. We had a leak…read morefrom the base of our faucet into the kitchen cabinet below which caused quite a bit of damage to a few cabinets and the floor. He very honestly gave me a rundown of the process which included pricing, timing (may take months) and the possibility of needing an umpire. I trusted his honesty and transparency and he had great reviews online so I went with him, and am glad I did. The process did take about six months, but he was able to work with the insurance company's adjuster and get me 350% of what they originally offered me for my claim! His prices are reasonable and well worth the money, I was very pleased with the award. I hope I never need to make a claim again but I know who I would call!

Highly recommend Wade Liebendorfer of First Advantage Appraisals. I used him for an appraisal for…read morethe puppose of estate valuation of a property. He was reasonable, gave a very fair thoughtful appraisal and was very responsive.

Do not use…read more Compared his appraisal with another on same property in same time frame. 30K difference. He used completely different types of homes (except one) as comparables. He did not give me proper paper work beforehand. At appraisal he asked for "upgrade sheet" which he had not given me. At appraisal he spoke consistently to resident of house. Told them to call if they had questions. They had not contracted with him, nor were they paying him. When I phoned after receiving report and asked about 30k difference he said, "send it to me and I'll tell you what the other appraiser did wrong". Appraiser is arrogant. He has no people skills and does not like to be questioned about his opinions.

I had a consultation with Danielle to evaluate several colored gemstones. She was extremely…read moreknowledgeable and helpful in providing information and resources about my gemstones. Her office was well equipped. I highly recommend Danielle and will use her services again.

never replies back very unprofessional dont waste your time . I just wanted a appraisal and…read morecouldn't do that

Go no further than Astute for your home appraisal needs. I them used twice and in both cases they…read morewere prompt, professional, detail oriented, and provided an outstanding appraisal package. Prices are reasonable, and Wayne is extremely knowledgeable in his field.

My parents were speaking to a neighbor about the annual property tax assessment and realized they…read morewere paying a significantly higher amount in tax than the neighbor that had a similarly sized home. I contacted the county assessment agency and was told the house was being assessed for having an additional floor of living space. We explained that the information in their system was incorrect. We were then told we would have to schedule a hearing and provide proof that our house had been appraised incorrectly by the county. Specifically, we would need to have our house reappraised and the appraisal documents must be submitted before the hearing scheduled 3 weeks later. I was referred to Mr. Henry by a trusted family friend. Mr. Henry was able to come out the following week and provide a very thorough and professional appraisal of the property. He took the time to speak with my parents and gave us information to assist with the upcoming hearing. Based on the appraisal, the county changed the square footage assessment in their system. The change will reduce my parent's annual tax liability. I highly recommend Astute Appraisals and Mr. Henry's services!

We have used Capital Rug in previous years and found their service was great (prompt, courteous,…read moreprofessional) so I felt confident using them again. Unfortunately, it's been over a month now since I've seen my rugs -- three times, Capitol Rug promised to deliver them and they have never showed up. At this point I'm left wondering if they lost or damaged my rugs and just haven't told me. I'll update this if I get my rugs back, but I can't imagine recommending this outfit that communicates so poorly and repeatedly fails to meet their basic commitments, and for all I know, has lost every rug in my house.

Update #2: we finally received our rug, but it arrived destroyed. I repeat my earlier statement. if…read moreyou care about your rugs, do not go here. Pictures for proof Update: DO NOT GO HERE! Do not trust them with your valuable rugs. If you look at my other reviews, you'll notice I very rarely give a one or even two star review. We have been trying to get our rug back for a whole month (starting two weeks after the day it should have been done) and for the past week the storefront has been closed with no warning or way to contact them. They have not responded to emails or phone messages. We are now moving across the country without our rug because they are unable to return it to us. At this point we'll probably have to seek legal action just to get our property returned. Look up their MD business filing, read the common thread of similar bad reviews. These people will not provide you the service that they promised. We brought them our ring on 6/1/23 they said it would be done 6/15. They evade the phone and when you go in person (if they are even there) they say their machine just got fixed or some other excuse. Update 2: the company finally contacted me and said they would ship my rug. I will update my review once I have received it and evaluated its condition. Would not recommend this place. Brought in my rug over a month ago and was told 14 days. Still have not received it. Even paid in full because they said they would deliver it last week. I've attempted to contact them multiple times. When I went in person they gave me the same excuse that they gave a previous reviewer. The equipment was down for maintenance. For $500 for 1 rug, I expect better service.

I've been wanting a Movado watch for quite some time, unbeknownst to me, there was a Movado store…read morein Arundel Mills Mall. The watch I initially wanted was only available online, but I opted out for another one I liked. The customer service was on point, and both sales associates were very nice and welcoming. The sales associate was very patient as I walked the cases trying to decide on a watch, once I did, my watch was packaged with care. Overall, I'd definitely come back here to purchases a watch. The store was clean and well-kept.

No I live in Maryland and service needs are in New Jersey ‍‍‍ what should I do mail my watches with…read morea ticket?

This business screw me over and defaulted on their contract. I purchased as dishwasher with removal…read moreof the old dishwasher and was told to call after I had the dishwasher installed for them to come and remove the old one. Now that I want to execute the dishwasher removal portion of my contract they are giving me the run around and saying they will not come to pick up my old dishwasher. I am in the process of selling a home and now have a dishwasher sitting in the middle of my kitchen. Be careful with this business. I will be filing a formal complaint with the BBB and will also be filing a police report to take them to small claims court.

Bought a stack washer and dryer over a year ago. Had a small problem with dryer and went back to…read morestore for assistance. They connected me with Enos, their repair person who was wonderful. He is so knowledgeable, reliable and a great asset to the Appliance Center. Thank you. Brenda