I had a really great experience during my Invisalign consultation. From the moment I walked in,…read moreMaddie welcoming, professional, and made me feel comfortable. The consultation itself was very informative--she took the time to explain the Invisalign process, treatment timeline, and costs. She walked me through what to expect during treatment and showed me how Invisalign could help improve my smile. I'd definitely recommend scheduling a consultation here.

What a fun and easy experience! Was great working with all the girls. Thanks for everything.read more

Absolutely awesome service and great explanation of care. I love this orthodontics and the customer…read moreservice I receive at each visit. Thank you Victoria for letting me know all about how to prepare my tongue for the next procedure.

Simply the best service we have received for our girls. We appreciate you. My daughter has an…read moreextreme fear of the dentist, doctor, or Orthodontist and they put her at ease right away thank you

I have mixed feelings about my experience at AO. When I decided to straighten my teeth, I chose…read morethis office because they had sponsored community events in the past. My first impression was that the office had a loud, club-like atmosphere with very upbeat music and a young staff. Everyone was friendly and professional, but the environment felt a bit unusual for a medical setting, and I personally felt slightly out of place. During my consultation, I met with Dr. Larabee, who was personable and confident. He estimated that my Invisalign treatment would take 16 months. I was surprised, as my teeth were not severely misaligned -- mostly mild crowding in the lower teeth that developed with age. He explained that I also had a cross-bite and jaw alignment issues, so I trusted his recommendation and proceeded. After confirming my insurance covered about half the cost ($2,500), I moved forward. The initial appointment involved extensive imaging, scans, and photos. About four weeks later, I received my first set of aligners -- 28 trays to be changed weekly, covering roughly six months of treatment. Attachments ("buttons") were placed on my teeth by his assistants, and staff members showed me how to insert and remove the trays. I did find it unusual that there were no scheduled check-ins during those six months. As a first-time Invisalign patient, I expected at least one progress visit to ensure everything was moving properly and attachments were intact. I was told to contact them if I had issues. Due to unrelated medical appointments, I returned one month earlier than scheduled. Dr. Larabee was not happy that I moved my appointment up, but he indicated my progress was on track. His staff told me I still had about 11 months remaining, which surprised me because my teeth already looked nearly straight. Adjustments were made, including smoothing some edges and creating space between lower teeth to close a gap. New scans were taken for the next phase. When I returned for my second set of aligners, I was given only 9 weeks' worth and told I would be finished with my treatment afterward. This was unexpected given the original 16-month estimate. I did not receive a clear explanation for the shortened timeline. Additional attachments were added (also not communicated at my last visit), and one fell off the same day. The earliest repair appointment was a week later at a different office location, which was inconvenient. Ultimately, my active treatment lasted about 8 months -- roughly half the original estimate. While I was pleased to finish sooner, I was disappointed to learn that the total cost remained the same despite the significantly shorter treatment time. I had only 3 appointments with Dr. Larabee during the entire process. Patients should be aware that the fee is for the treatment plan as a whole, not the actual duration, and additional fees will apply if treatment extends beyond the estimate. I am not happy that I still owe $850 for a service I am no longer getting. At my final visit, the doctor was running about 30 minutes behind schedule. I expressed concerns that my crossbite did not feel fully aligned and his assistant agreed with me. Dr. Larabee said it was related to jaw structure rather than tooth position, but Invisalign should have fixed that issue. Minor contouring was performed, but not to the extent I had hoped for. I asked him to do a little more and he said no, because it wouldn't look feminine. I really like the look of the teeth that are all one length and a nice straight look across, but he wouldn't do that for mine. I was offered a retainer membership plan ($895 for four years plus $50 per replacement set), which also included some teeth whitening gel or the option to purchase retainers individually for $500 per set. I declined. Patients should carefully consider which option makes sense for their needs. My friend, who is a former hygienist, has had her retainers for years without any issues. It would have been nice for them to apply the $850 I owe toward the plan. The office provided a small "congratulations" gift (a bag of candy) and advised me to continue wearing my aligners full-time for another week until my nighttime retainers arrived. This did not make sense to me. Why not wear them only at night? When my retainers were ready, I was required to schedule a pickup appointment rather than simply stopping by, which felt unnecessary. Overall, my teeth do look better. However, the experience was marked by inconsistent communication, scheduling frustrations, and cost concerns. I recommend carefully reviewing the contract, asking detailed questions about timelines, fees, and follow-up care, and making sure you are comfortable with the treatment plan before proceeding. While the clinical outcome was mostly positive, I personally would choose a provider with clearer communication and a more patient-centered approach if I were to do this again.

Amazing Dr. L, amazing and Caring staff. Wait time was minimal. I'll always recommend this office…read moreto anyone needing an orthodontist. They also have the sweetest dogs to entertain my daughter. . And you get ice cream!!

Incredible and friendly service! Just completed my 8 year old daughter's consultation and shes no…read morelonger scared but excited to come back! From the greeting to tour, to conversations and explanations of xrays and teeth placement- everything was amazing. We love the esthetics and decor, vibe, cleanliness and customer service. Shout out to Amber- you're an incredible coordinator! Thanks team at Robison Orthodontics! You guys are awesome

One son only needed them for a year for a crossbite of molars and the other for two years for a…read moremild underbite. Very happy with the outcome. The staff has been nothing but patient, polite and respectful of my children who have special needs including one with autism. My children were always happy to go to every appointment. Absolutely the experience ever this is based on my experience with a bad orthodontist as a teen who damaged several teeth and caused a lifetime of pain. I have two more children who will go through Robison when they are ready!

I cannot say enough good things about this place. Where your kids need the service your yourself,…read moreThe environment is welcoming all ages. Dr. Macdonald and his staff always give you the time that you need, treat you so well, and everybody always has a big friendly smile. These days there are so many options for mail order Teeth straightening, but there is no substitute for the professionalism and expertise of seeing somebody like him in person. They offer payment plans And an unmatched professionalism. Support this family owned team, they are amazing, and you won't be dissappointed

THANK YOU to this amazing team for squeezing me in for an emergency appointment. Been a patient…read morehere for over 15 years, and will always recommend & give FIVE STARS!

Love the Staff. Everyone is always in a great mood. The person who complained is wrong. And if she…read morehad issues then all she had to do was call and the staff would have been more than happy to help. My daughter is almost done with her braces and I will be starting my so soon. Highly recommend this office.

Absolutely incredible experience for both me and my son at the Arcadia and Chandler locations…read more Victoria, Jen, Jade, and Dr.Cox are all so kind and caring, they went above and beyond to ensure our experience was a great one. Everyone took their time to answer all questions and thoroughly explained options. You are truly treated like family at Sonoran Smile. Highly recommend!

Been coming here since I was 10! The assistants ad well as Dr. Williams are amazing! They 100% take…read moregood care of you!

The experience from start to finish was pleasant for both my daughter and me. She got braces and I…read morehad Invisalign. So this review is based on years of interaction and service from GW Orthodontics. Kristin helped set us up from the beginning with our pricing/insurance, and everyone else has been nothing but friendly and helpful as well. The staff and docs have been gentle with their care, and I highly recommend Williams Orthodontics!

I have been seeing Dr. Nicholas Mellum for a couple of years and I couldn't be happier…read more Dr. Mellum is extremely knowledgeable and I trust him 100% The office staff, the medical assistance and the dental hygienist are very friendly and make you feel like family. I am positive that you will love them too. Thank you Fountains Dental!! Tell them Kelly H recommended you

DO NOT TRUST ALL 5 STAR REVIEWS -- NO VERIFICATION IS REQUIRED, SO ANYONE, INCLUDING THE OWNER, CAN…read morePOST POSITIVE REVIEWS. Before I went to Fountain Dental, I called the office, if they offer a free consultation. Teresa, stated that they did provide a free consultation. I also asked how much a lower partial would cost she said $1,500.00. After my visit, I discovered that Fountain Dental had billed my Medicare dental insurance for the consultation which supposed to be complementary. Fountain Dental is an in-network provider with my Medicare dental insurance. According to the contracted fee schedule, my insurance pays 82.2% of $1500 for a lower partial which is $1233.00 and my copay is $0.00. But Teresa billed my Medicare insurance for $2000.00 and got paid $1644.13 which is $411.13 above what's legally allowed. What a dishonest office.