Always does an excellent job. 4 euro cars over time and all serviced here. No complaints!!read more

Whenever I need help with my car it's Action One to the rescue. Great service, friendly people…read more Good to have a good joke with and great work on your car.

This place is horrible, charged me way too much, went to a different repair shop and got an…read moreestimate for 2000 less. DONT GO HERE UNLESS YOU LIKE GETTING SCAMMED

What can I say about Rochester Hills Collision. From start to finish an overall five-star…read moreexperience. We brought our vehicle in and were provided with a detailed quote within the hour. They kept us updated throughout the process. Our vehicle was repaired ahead of schedule and when we picked it up Joe walked us through the repair. We received our car back in immaculate condition both inside and out. If I could give them ten stars I would. If you have the unlucky experience of having your vehicle damaged make Rochester Hills Collision your first call!

They misdiagnosed my Prius and cost me $1800 to replace a perfectly fine radiator. Dont take…read morehybrids there.

I continue to take my car in to Bill's drive through service for oil changes and really trust these…read moreguys. They greet you in the parking lot with a bottle of water while you wait. They are fast. Last time there, it took them less than 10 minutes to change the oil in my Ford Edge. It's not the most inexpensive maybe but I don't have to leave the car and come back hours later only to hear it needs this and that.

Genuinely the worst place in Michigan to go to get a repair, all the staff are so rude and not…read morehelpful. I asked them questions about my car and they didn't know what they were talking about. Got an estimate that was WAY too high. Like don't come here it's so bad. Save you money and go anywhere else in Michigan

Fabulous work on restoring my Acadia's lid gate and rear fascia to new condition. Job was covered…read moreon time as well.

Best service and quality work I've experienced. Great communication and fantastic work. True…read moreprofessionals! Thanks team!!

Minor issues they handled professionally and with kindness . Highly recommended no hesitationread more

Courtnay was fantastic! She gave us a quote and explained it. She called us a couple times with…read moreupdates but I had to call when she didn't. It was understandable because they were less a person. The car got fixed and everything looks good. Jason was informative and friendly. They had a dying plant that I replaced for them. I don't have any photos.

My car has been supposed to be ready over a week ago and it's still not ready. We are well past the…read more30 days my insurance covered for the rental and every day we are told it will be just one more day. It is costing us hundreds of extra dollars in the rental car. I wish we picked somewhere else to take the car. Edit: Gerber did reach out after my review. The repair was good but ended up taking an extra 2 weeks, but they did cover the cost of my rental in the meantime.

I had some unusual circumstances come up this week and Cass Collision was a huge help…read more My son hit a deer on Hayes just about 1/4 of a mile north of Cass Collision at 5:30 AM on a Sunday morning. We had his car towed to CC since they were the nearest body shop. From the first conversation about the accident and insurance claim process, these guys were great. Quick with responses, detailed in the information they shared with us & helpful with regards to our interactions with our insurance company. At the end of the day, our insurer totaled the car so we didn't end up having Cass Collision do any repairs but based on how we were dealt with I wouldn't hesitate to go back.

About a week before Christmas,2024, my wife's 2023 Subaru Forester altercation with a 300 pound doe…read morewhich caused considerable damage to the front end, left front fender, left front door and hood. Fox Subaru, not having a collision shop, recommended Cass Collision Shelby. I took the car there and met Jordan Jones and from the very beginning he was very profession, thorough, and friendly. Through out the repair progress, Jordan kept us informed of the progress being made. When we picked up the care, the car looked like "no accident had occurred". The quality of the workmanship was obvious: 5 STARS. I would recommend Cass Collision Shelby to all my family and friends. And in the event I need collision work in the future, I certainly will come back to Cass Collision Shelby Paul Y Macomb, MI

Just picked up my car. Passenger door, fender and more all fixed like new. Price was right service…read morewas great. Loaner car was clean and reliable Gary and Laurie were both easy to work with very nice. I am feeling great driving away.

Had a minor issue that was. Addressed professionally and with kindness l know where I will go for…read morehelp

No online ordering department even though selling cars in this century. Management dinosaur like…read moremonuments with personalities to match the Jurassic period. No warmth, empathy, candor. Tomblike demeanor and even worse expectations for any minority or diverse buying group. A shame really, for a such a top drawer GM branding arriving at a place as pitiful as this. Ms Barri must have overlooked this place, must've been too long of a drive from Detroit. E.

I don't see myself as a gullible senior citizen, but apparently Crestview Cadillac does. I went…read moreinto Crestview Cadillac for an oil change and new windshield wipers. Left with a $2000 lie. I initially brought my vehicle in for routine maintenance, during which the service department replaced my windshield wipers and performed an oil change and treated me well. Approximately 30 minutes after service began, I was informed that the work was complete. At that time, I was also advised that a leaking radiator had been discovered and that it required immediate attention, with a quoted repair cost of approximately $2,000. Given the vehicle's low mileage (28,000 miles) and age (five years), this diagnosis raised concern. Before authorizing the repair, I sought a second opinion from an independent, reputable automotive repair facility. At the second facility, I specifically disclosed the dealership's diagnosis and asked what they would charge for the repair. (it was nearly 25% less than Chrestview). They conducted a comprehensive inspection, including a PSI pressure test, a full visual inspection of the engine compartment, and a review of all related connections and components, a process that took around an hour. Their findings were clear: -there was no radiator leak -no system failure -no need for any radiator repair or replacement I was further informed that the vehicle was in "pristine" condition and in exceptional shape for a five-year-old car. This professional assessment directly contradicted the diagnosis provided by the Crestview service department. This situation is concerning, as it suggests either a serious diagnostic failure or the recommendation of an unnecessary repair. Either possibility undermines customer trust and raises legitimate concerns regarding service standards and quality control. Customers should be able to rely on accurate, transparent, and ethical guidance--particularly from a dealership representing a premium automotive brand.