Always does an excellent job. 4 euro cars over time and all serviced here. No complaints!!read more

Whenever I need help with my car it's Action One to the rescue. Great service, friendly people…read more Good to have a good joke with and great work on your car.

This place is horrible, charged me way too much, went to a different repair shop and got an…read moreestimate for 2000 less. DONT GO HERE UNLESS YOU LIKE GETTING SCAMMED

What can I say about Rochester Hills Collision. From start to finish an overall five-star…read moreexperience. We brought our vehicle in and were provided with a detailed quote within the hour. They kept us updated throughout the process. Our vehicle was repaired ahead of schedule and when we picked it up Joe walked us through the repair. We received our car back in immaculate condition both inside and out. If I could give them ten stars I would. If you have the unlucky experience of having your vehicle damaged make Rochester Hills Collision your first call!

The new owner is called Car-Aid which was formerly Bill's Automotive and my experience wasn't what…read moreI expected! I'm not happy that I was charged 100% more than the cost of the part from the Mazda dealership. I don't object to a small up charge but double the price is excessive! Bill's Automotive never would have done that and I don't like being taken advantage of! $285 for an oil level sensor is ridiculous even though they fixed the problem. I won't be giving them my future business as a result!

They misdiagnosed my Prius and cost me $1800 to replace a perfectly fine radiator. Dont take…read morehybrids there.

Excellent job repairing some chips in my Cadillac ct5 bumper. Amazing customer service by Victoria…read more She communicated extremely well and made the process very smooth and worry free for me. They also discovered a warranty part that needed to be fixed and Victoria proactively got the repair scheduled immediately and had me set up with a loaner car simultaneously. Thank you!

Genuinely the worst place in Michigan to go to get a repair, all the staff are so rude and not…read morehelpful. I asked them questions about my car and they didn't know what they were talking about. Got an estimate that was WAY too high. Like don't come here it's so bad. Save you money and go anywhere else in Michigan

Best service and quality work I've experienced. Great communication and fantastic work. True…read moreprofessionals! Thanks team!!

Minor issues they handled professionally and with kindness . Highly recommended no hesitationread more

Courtnay was fantastic! She gave us a quote and explained it. She called us a couple times with…read moreupdates but I had to call when she didn't. It was understandable because they were less a person. The car got fixed and everything looks good. Jason was informative and friendly. They had a dying plant that I replaced for them. I don't have any photos.

My car has been supposed to be ready over a week ago and it's still not ready. We are well past the…read more30 days my insurance covered for the rental and every day we are told it will be just one more day. It is costing us hundreds of extra dollars in the rental car. I wish we picked somewhere else to take the car. Edit: Gerber did reach out after my review. The repair was good but ended up taking an extra 2 weeks, but they did cover the cost of my rental in the meantime.

Needed front-end repairs after a minor accident. Several colleagues recommended Cass Collision to…read moreme. I am very glad I took their advice and chose Cass Collision for my repairs. The entire staff is outstanding. Friendly, professional, and knowledgeable. My car was ready within the timeframe they had promised, and the repair work was top-shelf. The paint looks like it came right off of the factory floor. Not only did they do a phenomenal job repairing my car, but they thoroughly cleaned my vehicle, changed my oil, and left some thank-you cookies! You rarely see service like this these days. If you want your car repaired properly and you want a great customer experience, look no further than Cass Collision.

I had some unusual circumstances come up this week and Cass Collision was a huge help…read more My son hit a deer on Hayes just about 1/4 of a mile north of Cass Collision at 5:30 AM on a Sunday morning. We had his car towed to CC since they were the nearest body shop. From the first conversation about the accident and insurance claim process, these guys were great. Quick with responses, detailed in the information they shared with us & helpful with regards to our interactions with our insurance company. At the end of the day, our insurer totaled the car so we didn't end up having Cass Collision do any repairs but based on how we were dealt with I wouldn't hesitate to go back.

I've been frequenting this place for over 15 years. No big crashes, thank you! But​​ just the…read morelittle annoying things: door creased, rust appearing out of the blue, power window died (stuck open, in January) parking lot hit and disappeared, rust proofing​​​​​​​​​​ (​yes​​ ​Gloria​, ​​a ​few ​​​​​folks ​still ​​do ​that, but a great improvement over the tar-based stuff of the ​past) headlights just went on strike (No Alan, you don't need two $500.00 headlight replacements, it's a switch and corroded wiring). Folks there always nice, Gary grew up in a neighborhood on the east side of Detroit (like me) so it's like "can you top this story from back in the day"? I read the vile one star reviews and check other reviews by the same​ ​​authors​. Mostly those folks have problems with just about everybody. My experience has always been good...so 5 stars from me.​​​​​​​​​​​​​​​​​

I had a great experience with A Auto Point Collision. Very friendly people. They did a great job…read morerepairing the fender. It was in rough shape before, but now it's as good as new! They changed my oil and oil filter and gave it a nice clean as well which I greatly appreciated. I would definitley recommend getting services from them.

No online ordering department even though selling cars in this century. Management dinosaur like…read moremonuments with personalities to match the Jurassic period. No warmth, empathy, candor. Tomblike demeanor and even worse expectations for any minority or diverse buying group. A shame really, for a such a top drawer GM branding arriving at a place as pitiful as this. Ms Barri must have overlooked this place, must've been too long of a drive from Detroit. E.

I don't see myself as a gullible senior citizen, but apparently Crestview Cadillac does. I went…read moreinto Crestview Cadillac for an oil change and new windshield wipers. Left with a $2000 lie. I initially brought my vehicle in for routine maintenance, during which the service department replaced my windshield wipers and performed an oil change and treated me well. Approximately 30 minutes after service began, I was informed that the work was complete. At that time, I was also advised that a leaking radiator had been discovered and that it required immediate attention, with a quoted repair cost of approximately $2,000. Given the vehicle's low mileage (28,000 miles) and age (five years), this diagnosis raised concern. Before authorizing the repair, I sought a second opinion from an independent, reputable automotive repair facility. At the second facility, I specifically disclosed the dealership's diagnosis and asked what they would charge for the repair. (it was nearly 25% less than Chrestview). They conducted a comprehensive inspection, including a PSI pressure test, a full visual inspection of the engine compartment, and a review of all related connections and components, a process that took around an hour. Their findings were clear: -there was no radiator leak -no system failure -no need for any radiator repair or replacement I was further informed that the vehicle was in "pristine" condition and in exceptional shape for a five-year-old car. This professional assessment directly contradicted the diagnosis provided by the Crestview service department. This situation is concerning, as it suggests either a serious diagnostic failure or the recommendation of an unnecessary repair. Either possibility undermines customer trust and raises legitimate concerns regarding service standards and quality control. Customers should be able to rely on accurate, transparent, and ethical guidance--particularly from a dealership representing a premium automotive brand.