Dominic sold me my Toyota RAV 4 .. what a great salesman, was not pushy at all if he was I would…read morehave walked, very polite and informative. He showed me how all the necessities on the dash worked and even gave me a follow up call. Will be making another call to see him again for sure..

Adam was great! Super easy to work with, kept it real with me the whole time and worked hard to get…read morethe deal done. Highly recommend asking for him if you're shopping at Szott M59

"Fantastic" ... My recent experience with the "Moran Collision Center" can only be described as…read morefantastic. Beginning with Luke, the manager, and including Shannon and John. Everyone was extremely knowledgeable, professional, and congenial. I rate them as 10 star on a 5 star chart. I strongly recommend The Moran Collision Center for all auto body repairs.

My vehicle was supposedly towed to this collision shop on the evening of July 28th. On the 30th, I…read morecalled and gave the insurance approval to the office manager. For the first week, I was told it would take a couple weeks because they only had one mechanic that did engines. (so NOT my problem). When I stopped by to check the progress the following week, it came to their attention that my vehicle wasn't even there yet. So for 5 days, they never even checked to see if my vehicle was even there!! Every week I call and every week I am told another excuse why it hasn't been fixed yet!! Extremely disappointed and will never recommend them to anyone!

By far the best collision center I've ever dealt with. The repair they did on my right side rear…read moreof my Ram truck was outstanding. The staff was outstanding and vehicle was repaired a week earlier than estimated. I've been getting my vehicles from Szott for over 25 years now and they just keep getting better. Looking forward to getting my new vehicle from them within next 6 months. Thank you Szott!!!

I had a great experience with this body shop. They restored my Toyota Highlander Limited to perfect…read morefactory condition. Very professional front office staff and highly skilled tech staff. About timing: Be careful about their time estimation, it took one week more than what initially agreed--they blamed part arrival delay.

Hi folks, I'm Trevor Thompson, I live in Farmington Hills, Michigan. I have been covering the…read moreTigers, Red Wings, Pistons, Lions and every other sport that moves, for Fox Sports Detroit, (now Bally Sports) for the past 21 years. Those of you who know me from my work there, or who follow me on my social media platforms, know that I am a very chill, laid-back, easy-going, fun-loving, kind of guy. For those of you who don't know or follow me, I'm a very chill, laid-back, easy-going, fun-loving kind of guy - until I'm not. And after dealing with Dave, at Great Lakes Auto Superstore, I am anything but chill! I am disturbed and deeply disappointed to the point where I feel I need to share my experience with all of you in the hopes that you can avoid the pitfalls of this place. And this really isn't even about me. It's about the experience my wife and I had trying to buy a car for our son. We made this mistake of trusting, Dave, and taking him at his word. That's when we found he is the embodiment of that prototypical, shady, deceitful, "used car salesman" on that lot we all dread coming across. I'll save you the blow by blow details of the 2 month period of back and forth we had trying to the right the wrongs this man's deceitfulness took us through and simply tell you what I told him in our last phone conversation: "I do not trust," him. He, "flat out lied to our faces several times on several issues relating to the purchase and service of the vehicle" we bought from him. In trying to find a replacement vehicle for the defective merchandise he sold us, "we took SEVERAL OTHER CARS to our mechanic to be look over, and every single one of them had SIGNIFICANT, AND COSTLY issues that he easily spotted." I took us 2 months to find a car that was actually worth exchanging for the original piece of junk we were sold. I told him, and I'm tell you, Dave "does not sell quality products at Great Lakes Auto Superstore, and it is a crying shame that you can spend $10 - $15,000 or more on a car off that lot, and the first thing you have to do once you leave the lot, is drive straight to your mechanic to get it fixed!" I've been doing business in this community for the past 20 years, and this is the single worst dealing / experience I've come across in all that time. In fact, this is the first review of this kind I've ever written... I'm a pretty chill guy. But if you're looking for a used car, or know anyone who is, feel free to shop wherever you like, but if you're dealing with Dave, or Great Lakes Auto Superstore, consider this a public service announcement from your friendly neighborhood sportscaster... "BUYER BEWARE!" Sincerely, Trevor Thompson

PLEASE, FOR THE LOVE OF GOD AND YOUR SANITY, DO NOT BRING YOUR CAR HERE!!!!!…read more I AM WRITING THIS REVIEW BECAUSE, AT THIS POINT, I HAVE NO OTHER OPTION BUT TO LET YOU ALL KNOW WHAT KIND OF TRASH THESE PEOPLE ARE. THEY ARE DISHONEST AND FRAUDULENT AND WILL DENY THAT THEY HAVE ANYTHING TO DO WITH ANY ISSUES THAT ARISE AFTER YOU DRIVE OFF THEIR LOT!! I have paid Dave and his wife, Dawn, over $8,000 for this junkyard job. All of the parts on my car were supposed to be replaced with NEW parts and the car was supposed to be in the same condition it was in before the accident that took place on September 22, 2021. Not only did I not get my car back until November, after having to pay $1800 for a rental because they took so long to complete the job, I ended up back at the shop because the work was not completed. The FIRST time I dropped it off, there was tar on the front passenger side door that was obviously a mistake that hadn't been cleaned up. When I mentioned this to Dave he said that he didn't know how the tar got there and that the front passenger door was not touched. He agreed to remove the tar and I was grateful. Additionally, there had been yellow glue on the roof of the car near the back glass as well as on the decals. When I pointed this out, he told me it was tree sap and that I must have parked under a tree but that he would remove it -- as if he was doing me a favor. I hadn't driven anywhere but home and there are no trees over my driveway and, SURPRISE, as you would imagine, there are NO TREES IN MY GARAGE, so it beats me. The back glass was originally placed improperly and I was informed it would be reset. Additionally, there was white residue all over the inside of my car that you could see from outside of the back glass by the break light. He tried to remove it, however, the job was not clean. The speakers rattled regularly while I had the car the first time around and when I brought it up to him he once again said his favorite words, "I didn't touch the [speakers]." Lastly (for this first experience), I HAVE THE WRONG BUMPER ON MY CAR!!!!! SECOND TIME AROUND!!! The seal on the back glass is not attached -- it is a one finger removal all the way across the bottom. The seal is buckled and coming out all around the glass as you can see in the photos, which lucky for me, means it rains into my car. As you can see on the right side (where the trunk lid meets the trunk), there is a bondo job AND a halfway bondo job that has been painted over. I imagine that because of the way this was "fixed" there is and has been a loud squealing sound inside go the car coming from that area of the car. You can see more bondo paint just beside rear light -- unlike the other side where there are clean seems with actual rivets (the side that was not touched and seems to be in its original condition). THE PAINT on the passenger side of the car is THREE DIFFERENT shades of white. The bumper on the right side is not affixed -- it is sunken in in various areas and popped out in others. On the left side, the bumper sinks in on one side and pops out on another. So, either the bumper is not the correct bumper, or the panel is not the correct panel. THE TRUNK LID: The entire right and left side been shaved off, sanded down, bondoed and then repainted. The edges are not smooth and there is are uneven gaps on each side once the lid is closed. The right side on the trunk lid dips and the left side is raised. There are paint smears and runs ALL over the trunk lid. You can see in one area a spot where they sanded it and didn't paint it -- you are looking at primed metal underneath -- they did a "buff and polish" or "refinish" and obviously missed a spot. I want to NOTE here that the stated to me that he "DID NOT touch the truck lid" and that it was not part of the claim. 1. Why lie and say you did not touch it when it's clearly been damaged? 2. Why did you touch it if it wasn't in the claim? These are not questions for the "dealership/bodyshop"! GAS CAP: When I picked up the car the first time around, I asked him why there was no fuel tank holder -- I hadn't noticed it had been painted white. Instead of replacing it with a new black one (because that is the color they come in), he said my model car does not come with a fuel tank holder. As it turns out, it has been confined that he painted it white. Additionally, you can see that the gas cap is been HOT GLUED to the gas locker hatch! HOT GLUED! DECALS: The letters aren't even remotely straight and the is glue EVERYWHERE between the letters. See photo. THIS IS ALL JUST THE SUPERFICIAL STUFF, I HAVE NO IDEA BEYOND THE WHEEL THAT STILL HAS NOT BEEN REPLACED (which I was notified of in DECEMBER!!) THE OTHER DAMAGES ARE BENEATH THE SURFACE. As mentioned above: I have been driving on a bad wheel that was supposed to be replaced months ago. It is now February 25, 2022, and I still have not been able to get Dave and Dawn to fix any of the issues.

Dealerships are a Dime a Dozen.... This one might be Quarter a dozen!…read more I wanted to test drive the MME prior to putting a order in for one then waiting months to get one. I called over to Dorian and was setup with Colette in Sales and was greatly helpful throughout the whole process. She said she had one on the lot and to come on in ASAP to test drive before it's gone. I went test drive and we spoke after on the process of ordering when the banks open. While waiting patiently for the order banks to open Colette was always responsive to my emails on getting information about the dates. Once ordered the wait began... I received emails through the waiting period about my order and when the time arrived to pickup the vehicle Colette was still very responsive to everything I've requested. If she didn't know the answer she found someone to give me the answer and didn't make something up. On the day of signing everything was ready and lasted less than 5 mins, everything was ready and on tablets not paper to sign. If everyone is like Colette over at Dorian then it will definitely be my go to dealership for repairs and future purchases! Thank you again for a great experience with the process!

Paid 11 grand cash for a 2014 F150. Found out after purchase that the SYNC system within the radio…read moreneeded updating. Their service department told me over the phone they don't even think they have software updates for such an old vehicle! But they could make an appt for a diagnostic test to see what it needed for $212, then give me an estimate for the fix! I told him I would buy another radio and stop buying Ford altogether! Laighed and told him to eff off with his rip off!

People skills are lacking in service write up area. They are just plain rude and don't give you the…read moretime of day.

Engine light came on made appointment two weeks to get in had my car a week still no callread more

I stopped in for wheel locks. This was the first time my vehicle didn't come with them. My brother…read morenoticed, so I called for parts. They were $125 before taxes. I had an appointment and it took 50 minutes to install wheel locks. Why don't they come standard anymore? This was more money out of pocket and time. I don't understand why less is being offered. I'm a teacher that isn't paid year round. This was super unexpected and inconvenient.

If I could give this service department 0 stars, I would…read more I brought my car in for an oil change and a road force tire balance. When I got my car back, it was shaking much worse than before. At anything over 50 mph, the car was practically undrivable. What makes this even more frustrating is that the technician's own paperwork acknowledged there was still an issue. The printout noted they could still feel a shake, and my service advisor, Tyler, told me the same. The paperwork even stated that if the shaking continued, the suspension and steering might need to be checked. Instead of discussing these findings or working toward a resolution, I was sent home with a car that drove significantly worse than when I brought it in. I took my car to Discount Tire for a second opinion. They told me all four tires were out of balance and said they were surprised I was even able to drive the car to their shop. After they properly rebalanced the tires, my car drove exactly like it did before Moran serviced it. After spending $129.99 on a road force balance that made my vehicle worse, I contacted Moran Chevrolet and spoke with Laura Marklin, the Service Manager. I provided documentation from Discount Tire along with videos showing how badly the steering wheel was shaking. Rather than discussing a reasonable resolution, Laura insisted their computer showed everything was balanced correctly and that nothing was wrong with their work, essentially suggesting Discount Tire was wrong. However, once Discount rebalanced the tires, my car immediately drove normally again. The only solution Moran offered was to refund the balancing charge and put towards brakes. if I returned to have my brakes serviced there. That was completely unacceptable. If they couldn't properly balance my tires, why would I trust them to perform brake work? To make matters worse, there were pen marks all over my windshield visor tint that I had to clean off myself. Then, when an employee brought my car around, he attempted to drive it through the automatic car wash until another employee stopped him, explaining that Camaros and Corvettes should not go through it. From start to finish, this was an awful experience. The workmanship was poor, the customer service was even worse, and at no point did I feel like anyone genuinely cared about making the situation right. My car was originally purchased from this dealership in 2010, and I expected them to stand behind their work. Instead, I had to pay another shop to correct their mistake and was offered no meaningful resolution. Their website says, "If anything about your visit wasn't perfect, please reach out to me so I can make it right." Unfortunately, that was not my experience. I will not be returning for service or purchasing another vehicle from Moran Chevrolet. I'd rather support a local independent shop that takes pride in its work, treats customers with respect, and stands behind the services it provides.