The staff and service at Express Collision in Oak Park, MI were wonderful, and the body shop felt…read morefamily-oriented, which I appreciated. The owner was responsive, kind, fun, honest and the staff members gracious. His knowledge along with workmanship are on-point. I'd recommend the shop to anyone looking for excellent car repair work and good people.

It's a long drawn out story to describe how great these people were. If you don't want to read on,…read morejust know they really are on your side, and not in bed with the insurance companies. They constantly looked out for my bests interests and battled my insurance (Progressive -yuck). Not only would I recommend them, but the guy who hit my car drove a 110K Mercedes, and he recommended them to me. The bigger story: I was in an accident (fault was the other guys) where I was side swiped into a median, so both sides took damage, 1 tire had to be replaced, and 3 rims. I drive a Saab (2011 model at that) so I knew repairs would take a while. What I didn't expect was what a cheap pain in the ass my insurance company would be. The adjuster tried to cut every corner they could. Progressive didn't have the 2011 Saab in their parts database, so the adjuster tried to get away with parts from a 2009 (a totally different model). The lady behind the desk (her name escapes me) was always very pleasant to work with, and never held back on telling me how Progressive was making things difficult, she even had proof. She explained things to me very well and I gave her my full permission to continue sticking it to Progressive because this car means a lot to me and I wanted it done right. On the day the car was finally ready (several weeks had gone by - I missed it dearly) Progressive gave us one last "screw you" and didn't pay for my $1,000 deductible, even though the other driver was at fault. They helped me print out the police report (Progressive claims they couldn't get their hands on the police report after 6 weeks) and let me print it out from their desk. In the end, they let me drive away, even though they were owed $1,000 still (which progressive will end up paying - eventually). These guys were very pleasant to work with, really knew their stuff (my car looks great, and I'm a very picky car guy) and as I said earlier, there's zero doubt in my mind they weren't looking out for my bests interests this whole time. They were absolutely on my side (not in bed with Progressive) and they've earned a customer for life as a result. As an added bonus, after learning what a nightmare Progressive was to work with from their side, I asked her which insurance providers were pleasant to work with, and she gave me a list I am now using to price shop for a new insurance company.

These guys are pretty solid. They did a brake job on my Subaru for a great deal in comparison to…read moreother shops. I was able to wait while they worked. I would recommend getting a quote from them before a dealership. They also quoted me some body work for less than other local shops.

Always great service and very honest! Have taken my Acura MDX and Nissan XTerra to Mr. Dinh a…read morecouple times for different issues. Always does a great job!

I really appreciate the proactive communication from Ferndale Collision. Although my insurance…read morecompany ultimately deemed my car a total loss, up until that point Ferndale Collision was completely on the ball about getting me a response from my insurance company regarding my claim. The proactive communication was a bright spot in an otherwise challenging situation.

The team was quick to review my car after someone damaged my back bumper. Within the hour, they…read morebuffed the scratches out and it looks good as new! I would highly recommend Ferndale Collision because their prices are reasonable and the team was super friendly - walked me through all of my options on-site.

Came in for an estimate for some rust repair, they gave honest advice on what they'd personally do…read more Thank you Carlos, great guy. Fixed my hood free of charge because they were concerned for my safety and that's true customer service. Thanks again!

Just got my car back and it looks like brand new! The paint job is flawless and I couldn't be…read morehappier! I have been a customer for more than 10 years and everytime Carlos does an excellent job, never disappoints. He is simply a master at his craft and takes great pride in his work. Steven handled my insurance claim quite efficiently and made the whole process stress free for me! These guys are a perfect duo I must say! I absolutely recommend this place 100%! Thank you, Carlos and Steve!

This review is strictly about Spectrum Autoworks' collision service…read more My car got hit by a deer. It crushed the entire right front end of the car. Upon the recommendation of my boss who had just had her car there the day before, I spoke to Eugene & took my car over. The very first thing that I was impressed with was his immediate attention. He looked at the car and then offered his condolences -- along with assurances that he could repair it & would work with the insurance company. He apologized that someone else had his loaner car, but he immediately took me to get a rental car. (I had not asked him to do this.) The first place didn't have anything appropriate available, so he took me to another place. He also asked questions that I hadn't thought of, and he waited while I called the insurance company to make sure that they would reimburse me. The repair itself took a lot longer than I'd anticipated; I would assume it was because of all the parts that were needed. It also took the insurance company several days to go out and assess the damage. In the end, though, they did a wonderful job. My car looks brand new, just as it did when I first bought it. I believe they also cleaned the inside, as it looked shiny clean. My only real complaint is that I wasn't really kept informed during the process, but Eugene did respond immediately when I texted him.

Not to be trusted. Bought a 2025 Acura with 2600 original miles listed . Had problems a few weeks…read moreafter delivery. Come to find out motor have been swapped with a Honda engine with unknown milage. They swore it had not been swapped. After months of problems they finally admitted the engine had been swapped. . Not to be trusted

Picked up my vehicle today and it looked like new inside and out. Cleaned and detailed which is…read moresomething I wasn't expecting. Super courteous staff, Nicole was delightful and professional. Repairs were flawless and the only delay was caused by the awful insurance company I have. I hope I don't need future collision repair, but I will recommend them!!!

Just picked my car up from Gerber's Clawson location and am genuinely impressed with the collision…read morework that was done. Fit and finish are excellent, top notch. I've been in car dealers for nearly 40 years and doing factory show car builds for nearly another 10 years and believe me I have seen it all. Very good and VERY bad. Gerber Collision is as good or better than any shop I have seen. Dan and Natalie are SuperStars too. Never heard of a shop giving scheduled updates by phone but these guys do. No need to go anywhere else they are the best I have seen. Thanks to all at Gerber Clawson!

Great job on repair/quality of work/communication-- excellent team! Car before and after-- amazing…read more-- you would never know car had been repaired/damaged!!

Best quality shop in Oakland County. Outstanding service, took care of everything. Looked like new…read morewhen I got my truck back.