Stand behind their repairs. Sometimes things don't go perfectly in life. A company should be…read morejudged on their abilities but also this company is willing to come back, regardless of what caused a secondary issue. They are interested in long term relationship, not just the fast buck.

These guys are awesome and would recommend them a bunch. I had my AC go out in the morning and…read morethey responded same day and got it working. It was supposed to be 110 that day. Can't thank them enough for keeping my house cold and my wife and kids happy.

Just read the other bad reviews and believe them!!!! Ditto to everything they said…read more Long story short, the owner/tech came to do contract regular maintenance and air quality test. Arrived and said they don't do air quality testing. Got mad for some reason and said he was not doing maintenance and left. Cancelling and finding another HVAC Company.

Cant beat the service, never a problem, always are here when you need them, larger companies don't…read morecome close. Jim Allen

I've been using MacTech Air for years to service both of our AC units. The quality of work and…read morecustomer service literally cannot be beat! Please stay away from those large corporations who just churn and burn. MacTech is owned by Chris who also does all of our service. His attention to detail is second to none. He simply does not stop until the customer is completely satisfied. He defines "going above and beyond" for the customer. While on topic, his wife Tosha manages absolutely everything from appointments to parts to warranties, etc. She is basically a super polite Pit Bull. She will not let any manufacturer get away with avoiding a warranty claim, delaying a part, etc. She will stay on top of them through multiple calls per day until the issue is resolved. Most recently, Hurricane Milton blew out our compressor on a 2 year old unit with a strong power surge. Chris and Tosha sprang into action and handled absolutely everything for us, including the warranty through Trane! They got us up and running and cool again. Service was always with a smile and true professionalism. Thank you MacTech!

A very friendly, professional, efficient and reasonably priced family business who know how to run…read morea proper business without any price gouging or taking advantage of people in their vulnerable state. Did an awesome job of replacing my a/c unit within 24 hours of me accepting their quote and did an outstanding job from start to finish. Chris and Tosha are a power couple just made for this business. Highly recommended.

I just had a friend ask me to recommend an AC repair company. He's been having issues that other…read morecompanies can't seem to fix and another wants a fortune. I told them I had phenomenal service from Blair. Similar to what my friend now faces (and over at least 12 years ago), we had then look at an issue others not only failed to fix, but their "fix" caused water damage. Blair sent Jason, who I think is their top guy. He fixed it quickly and it stayed fixed. Since then they have been our go to for repairs and annual service. When they come for repairs and I ask what we owe them, they say let's wait a few days to be sure it's fixed, and then we'll send you a bill. That shows they care more about quality and relationships than revenue! After we moved into a neighborhood with a particularly picky HOA, they even helped us explain the necessity of a repair needed to get HOA approval, and they put a temporary work around in place while we waited for approval. That was super helpful as we had a newborn at that time. Raving to my friend made me feel badly that in all these years I never left them a review. While now I have.

As a Floridian, there are three things top of mind that we dread: rising insurance rates, bumper to…read morebumper traffic on i-4, and your much-necessary-thank-you-very-much AC. Well, who do you call when you have AC issues? Blairs! In all seriousness, they're great. Our AC pooped out at the end of the day despite being a new build (three years old). Doing some simple troubleshooting didn't work, so we hunkered down during the night and called Blair first thing (they open at 7am, bless them). I spoke with Jay - super friendly guy - and told him the issue - my Nest was giving me a "no power source" error. Jay, without skipping a beat, began to give me a few additional troubleshooting tips to see if my AC would turn on again. One of them was draining out the water in the drip pipe, which was indeed full. He told me that may be the issue, as the AC unit would automatically shut off to prevent water damage, and to drain it and see if it turns on. In the end, that didn't work, but the fact he was so friendly and wanted to assist rather than send a tech right away to take my money, opened the doors of trust which is so hard to find in these homeowner to trade business relationships. I had to call back a few hours later when the above didn't work - Blair's sent out two guys by the end of the day, and after about an hour of troubleshooting/maintenance, determined a fuse had blown. It was $95 for the service call (reasonable if the majority of it is labor), and $55 for the part. Of course, a fuse is cheap AF (couple of bucks), but they also: 1) Rewired my nest. They suspected poor wiring done by yours truly (because I am definitely not an electrician but an self-proclaimed DIYer) might have caused the fuse to blow with wires touching. Opps fire hazard. So yeah, they cleaned it up and rewired everything. 2) Drained out the water fully in the AC unit. They had a dry vac, while I only had a hose carpet cleaner (not as effective in clearing all the water out). 3) Cleaned out my washable filter. Yeah, I should do that more often, but it was nice that they did it for me. Essentially, they did a maintenance, some electrical work, and also fixed the fuse. So all in for $150? That's a steal IMO, especially since they invoice you and didn't expect me to pay right away, giving me a float time of 30 days - really helpful for people tight on finances. Looking at the work and service they provided, including an hour of their time, I'm so happy I called Blair's rather than the default commercial company that was posted on my AC unit. I'll be calling them again in the future for any related needs they can take care of - thank you Jay and team!

Joey came out this morning to do our annual maintenance. Everything was fantastic. Extremely…read moreprofessional, quick, great service, and the best price in town. We will continue to use them again and again and recommend them to everyone we know!

I can't say enough good things about this company. I called them at 7:00AM and they were here by…read more10:30. What I thought would be a major expense turned into a part replacement. I appreciate the honesty and integrity of this company. They didn't try to sell me a new a/c when I didn't need it. I highly recommend Cool Rite for all your a/c needs.

Brennan is the best. He always replies promptly, does the work well and is reasonably priced. He…read morehas been servicing my ac for about 25 years now. I wouldn't call anyone else.

Experiencing Florida's ruthless heat, my A/C recently took a nose dive. Having a condo that uses a…read morenon-traditional chiller system makes it difficult to even find techs willing to help. Before calling Renaissance, other companies simply would not even come out. Upon calling, a knowledgable tech immediately answered. This was refreshing simply because there was no hold music nor a time wasting answering service. An appointment was conveniently scheduled within two hours. Given that I have a tenant in the condo, the tech was willing to text me half an hour before so we could rendezvous at the same time. This level of customer service is very much appreciated. The tech arrived on time in a professional manner. Turns out the tech is the owner. He is knowledgable and conducted an investigation explaining the process along the way. This was great given that my A/C is from an alien planet. He admitted he had only seen three other units like mine in his career but still plowed through troubleshooting the issue. The price was fair and expectations set appropriately. If the issue reoccurs, there is no trip charge to come back out (a fair and honest practice). Bottomline: Very satisfied with the service I received. Finding honest service can be difficult these days but there is one truth for certain, I will be a repeat customer!

Scheduled checkup for ac unit Tech said nothing. He only…read morechecked the pressure and just a visual on the inside unit. Did not check drip pan and never any recommended maintence or problems. Handed me a receipt with just amount paid. I now know the new owners are not a group I will ever do business with. Previous owners were top notch and it's too bad sold their good name to these guys.

Had Facemyer out to service my units before the summer rush. Noah was prompt, attentive, and…read morewalked me through with photos all the areas that needed extra attention and why. They were not pushy on additional repairs and gave us a discount on the quoted price, since it was preventative care. Thank you Noah & Facemyer!

I would not recommend this vendor. This service was referred to us through 2-10 Home Warranty, and…read morethe experience was disappointing from start to finish. We had a scheduled appointment, but the technician was a no-show. The vendor later claimed he was unaware of the appointment, stating it had been scheduled by the warranty company. We rescheduled for the next day, and I received a confirmation text--apparently from his scheduling software, since the warranty company had no record of the change in time or date. It was the same text I had received two days prior, from the same number to which he (the owner) stated wasn't him. At the rescheduled appointment, the technician arrived and stated the issue was electrical. I specifically asked if he saw any signs of water, condensation, or burning, anything else that could have caused the electrical issue, and he assured me everything looked fine. However, when the electrician arrived, he immediately identified visible physical issues with the A/C unit, including water, that likely contributed to the electrical problem. Trying to give the vendor the benefit of the doubt, I called to request a recheck since we clearly still had an underlying A/C issue. He offered to reschedule for the following week (so a whole week without A/C in Orlando when it's 90+ degrees). In addition to the lack of thoroughness, the company does not answer calls or return messages promptly--if at all. When they do show up, the work is minimal or incomplete. Bottom line: I strongly recommend finding another service provider.

The only good part was they responded very quickly when my AC stopped working. From them on,…read moreeverything went downhill. 1. The issue was with Float switch turning on which pretty much is a DIY thing. However, I am not much of a DIY guy and to be cautious, called them for the service. 2. He also suggested the Freon level was low but since I did not see issues with my AC before this water clog issue, I declined that as well. However, he still went ahead and tried to do something on the condenser (which was not required) and that led to an accidental Freon leak. I do understand that accidents happen but he had no purpose doing what he was trying to do. Now I see AC running slow and is not able to catch up to the set temperature. I will have to call another technician now to get Freon level checked and refill accordingly and spend hundreds on it. 3. Few days later, the issue with the Float switch came back. I called them back to see if they can help fix it since this is what the technician tried to fix few days before and was unsuccessful. The lady was very rude and said she cannot send anyone for another 4 days and that I declined other things that the technician wanted me to do. However, they have no relation to the water clogging issue which should have been a simple fix and the technician could not fix it properly because he was more interested in trying to sell me other things with it. They have lost my business forever.