Where do I Begin? Well, I make an appointment to go see Dr. Mendelson and I see a very good doctor…read moreby the name of Dr. Klein I had called previously to make the appointment to make sure that my insurance was accepted and they told me yes! I even made an appointment for a procedure for the next day and they said my insurance would cover it! The next day, I receive a phone call from the office to let me know that my insurance was not excepted and that the procedure would cost me $750. This was very unprofessional. Clueless staff. I went ahead and made an appointment to go see Dr. Rand. Dr. Mendelson is a great doctor but his staff is not that adequate. Please be aware that the front desk has no knowledge of insurance policies and I was put through something that should never have happened.

I'm 79 years old I need cataract surgery I made an appointment I was there for a few hours they…read morebrought me to many different rooms they put drops in my eyes that made my eyes very irritable. They said the side effects when only last 20 minutes. Anyways at the end of the visit they gave me two options for cataract surgery $5,000 for one lens and $10,000 for two lens. It was a big surprise and I had no idea I would have to go get a loan. I called them later to see if they could do standard cataract surgery and they said no. When I left their office I was blind they gave me some kind of sunglasses to put on. I had to make two stops on the way home because I couldn't see at all and I asked people for directions how to get home I asked four people people and nobody had the answer To get to Hiatus Road from Sheridan Street I didn't get home until after 7 30 PM that night I had quite a panic attack trying to make it home. He has wonderful reviews he's a great surgeon but they would not help me at all to have standard cataract surgery. I'm very disappointed. Plus my medicare benefits have been quite reduced by the presidential Administration in the United States

Dr Ozerova has been my doctor for at least 6 years. She is the best Dr I've had in a long time…read more She is caring and interested in helping. She takes time to listen to the patient and helps in every way she can. She did my cataract surgery and it went as smooth as all the other treatment I've done with her. You can't go wrong with her. Her office is also super nice and accommodating. Igor is a real sweetheart. I'm very happy with my Dr and staff. .

Great place to have your eyes examine . The staff is super friendly and the doctor is very nice as…read morewell. Waiting time was only 15 minutes and I appreciate this . Parking is ample

Both Dr. Spratt and Dr. Morello took incredible care of my father-in-law. I am now looking at…read morehaving them take incredible care of me.

Dr. Spratt banned me from his office. I complained about the two hour wait my wife had in waiting…read moreto see him. Very professional.

Been going to Dr Spratt over 3 years 4 years. Definitely won't change him for anyone. Have had…read moreGlaucoma And Cataracts surgery on my left eye. Now he's treating me for Glaucoma on my right eye and with eye drops has been keeping my eye pressure on control. Amazing doctor. Love his caring and compassion.. always greets me with a warm caring heart.

My appointment was scheduled to 9:45 and I was seeing at 11:45 …read more He didn't treat me besides referring me to a specialist. i was given antibiotics for two more weeks for nothing! Very disappointed

My appointment was scheduled for 12:00 in the Pembroke Pines office, and despite heavy rain, I…read morearrived around 20 minutes early. However, I didn't meet with the doctor Amanda until around 12:50. I tried to show her several pictures, but she glanced at one before proceeding to examine my eyes with equipment. She requested me to adjust my body to have a better view for her, which surprised me as it was the first time an eye doctor had asked me to do so. It's easier for her to adjust her chair and the equipment. After about one minute of examination, she began preparing a prescription and instructed me to schedule another appointment for one week later. As I returned to the waiting room, I overheard a patient speaking to Amanda in Spanish and expressing it is a wrong prescription. Amanda replied "I know...". The receptionist translated their conversation over the counter. The receptionist said she would email me the invoice/receipt of copay. However, I have contacted the clinic multiple times, my calls often go unanswered or are placed on hold indefinitely. My FSA provider required this documentation for approval. After over a week of waiting, they still haven't sent to me.

Called to make an appointment since I scratched my cornea. Gave my health insurance information and…read morewas put on hold for 30 minutes then taken off hold just to hear them talking in the back then hung up on. Keep calling and no one picks up, it goes to full voicemail. Called a different department and was transferred to make an appointment only for them to immediately pickup and place me on hold for another 15 minutes before I gave up. Very unprofessional. No wonder it barely has any reviews.

This has been my eye doctor for over 10 years. They always meet the needs of the patients. Highly…read morerecommended!! P. Alex

Nice and friendly staff members. Clean and latest technology. Dr. Vanessa was very patient and…read moreexplained everything. I wish there were more frame choices. Not a big deal since I went in for contact lenses.

Recommends all the time! Great team !love getting contacts and glasses here! Always easy and the…read morealways call me

I have gotten broken glasses fixed there. My recent problem is severe dry eye. After several eye…read moredoctors just recommended over the counter drop that no loner helped. They have helped me so much My eye didn't kill me today. I couldn't even eat anything hardly. My head hurt even just trying to wash my eye hurt. Thank you so much. I don't know what would have happened to me it was awful.

I can't begin to express in words the gratitude and appreciation I have for Dr. Mendelsohn and his…read morestaff. I have been to 5 different eye institutes ranging from optometrists to ophthalmology over the past 3 years with the complaint of cloudy vision following artificial lens implants (including the practice who implanted the lenses) and was always dismissed and misdiagnosed. Today - I felt heard and understood and was reassured that what I was experiencing was valid. They put me through a ton of different exams and reassured me that the implants were ok and I didn't need glasses or contacts and they put collagen plugs in my tear ducts right then and there and my vision is already almost perfect. They also offered me a follow up appointment with other options of this doesn't clear my issue. I am also a physician and understand how important "hearing " a patient is- and I was heard and understood and I am so grateful and happy for this amazing group of physicians and staff. I will be referring my patients to Eye Surgeons & Consultants- because not only are they amazing- THEY CARE!!! Thank u thank u thank u

I was sent an email reminder for "my" appointment. The email contained my first name and the time…read moreand date of the upcoming appointment. The issue is, I never made an appointment and have no idea who these doctors are and how they got my information. I sent them a message asking them to correct their information. The next thing I know, I receive a survey thanking me for the visit (which obviously didn't occur) and asking me to complete the survey. Again, I sent a message asking them to look in to this issue. I never received any response. They then sent a notification another appointment was set up. I sent another message asking them to contact me as to why this is happening when I'm not their patient. They never responded. I received another reminder today and asked for a response which I'm still waiting for. I'm concerned that they may have billed Medicare under my information without me seeing them, or someone is using my information. I have repeatedly asked them to email me how this has happened as I want the information in written form and the last thing I want to do is give them my phone number to call me back and add that to their documentation. I would be concerned to go to this office due to not only this error, but the lack of communication on their part to correct this error.

I have been a patient of Dr. Wolfe for about eight years now. It started when I went to an…read moreoptometrist for a regular eye exam. She told me I had closed angles which I had never heard of. She told me she could not see me and referred me to the an ophthalmologist. That opthamologist gave me the same diagnosis. I was not happy with his bedside manner. Besides that, I wanted another opinion from an opthamologist. So, I ended up seeing Dr. Wolfe. He diagnosed the same thing. He suggested that I have an LPI surgery. I had 20/20 vision but this is something that is not detectable by me, did not affect my vision. I would have never known about this had I not gone for semi regular eye exams. So make sure you go for your eye exam because you never know. Anyway, Dr. Wolfe did an excellent job of opening my angles. He explained every step of the way to me. He has steady hands and while it was no picnic, it was bearable. And let me tell you....I am a big baby! I don't even like to get blood drawn let alone anything to do with my eyes. I go for yearly check-ups to make sure everything is still okay and hopefully it will continue to be. He's very professional and speaks on a level that I feel comfortable with. Sometimes doctors like to talk in a way that is very sophisticated with their medical terms. I recommend him for a regular exam or hopefully nobody needs a surgery like I did.

Caring staff and doctor. They've even helped me out when I had issues with a pair of glasses they…read moredidn't make for me.

My very first routine annual eye exam with Dr. Satanosky was fine. However, when I came to pick up…read moremy contacts and was charged nearly $150, I soon realized something was amiss. I have full coverage for an annual eye exam as well as an annual amount allocated for contacts, which I had NOT EXCEEDED! I asked for an explanation and was given a VAGUE response. Not wanting to make waves, I left with plans to get the specifics from my insurance company. The Doctors office billed 3 routine codes. My insurance company paid for each code as per their contractual agreement with the proprietor. As per my summary statement, my insurance not only fulfilled their financial responsibility but my share was ZERO! I should NOT have been charged a penny! As per my insurance company, it was verified that I owed NOTHING! An insurance representative called the Doctor's office and initially was told the charge was for the contact fitting. The rep explained the fitting was covered under the code they submitted. Contact fittings were embedded within that code therefore, it was all inclusive. I wasn't reimbursed and subsequently my insurance company representative called again and the Dr. gave an entirely DIFFERENT explanation. Again I wasn't reimbursed. I finally went to the office and spoke to the lady responsible for the billing. Her explanation left my head spinning. She STATED the charge for the contact lenses (which they were 100% reimbursed for) was ADDED to the charge for the contact lense fitting (which they were paid for as well, per their agreement with the insurance company). Regardless, they took that COMBINED total and subtracted my yearly CONTACT BENEFIT amount. They referred to this as "my insurance benefit". This was puzzling since the yearly contact benefit amount DOES NOT represent my complete ophthalmology benefit. Furthermore, they had ALREADY BEEN REIMBURSED so why were they adding the full charges for both the contacts as well as the fitting ?? Seems like double billing to me. After that obscure calculation, they actually had the nerve to BILL ME FOR THE DIFFERENCE EVEN THOUGH I OWED NOTHING FOR MY SHARE!! I wasn't responsible for one cent as per my insurance and their contractual agreement with the proprietor. I NEVER SHOULD HAVE BEEN BILLED!! I pointed out all the above to the lady in billing, ESPECIALLY THE FACT THEY INCLUDED ALREADY REIMBURSED FEES IN THEIR CALCULATIONS. All the lady could say was "this is how we've always done it" leaving me to wonder how many patients have been wrongly charged over the years. It's a fact that Insurance fraud costs us all with increased premiums!