We recently attended Good Old Gold's Christmas Party event on December 7th, and it was absolutely…read morebeautiful! From the moment we arrived, the holiday spirit was everywhere. They had Santa outside taking photos with the kids, incredible Christmas carolers filling the air with music, and delicious refreshments throughout the store. The entire staff was warm, welcoming, and ready to help. They had multiple raffles going on--and we were lucky enough to win one! Helen and her team truly put together a magical event that made everyone feel special. While we were there, we purchased a beautiful cross for my nephew. Vincenza assisted us, and she was so sweet and helpful throughout the entire process. Good Old Gold continues to impress us with their customer service, attention to detail, and the genuine care they show their guests. We can't wait to come back!

We've used Good Old Gold now for my wife's engagement and wedding rings as well as random needed…read morepieces of jewelry over the years and resizes. The staff is incredible and always nice and quick to help, the prices are reasonable and they have a very good selection. In the past we've worked with the owner's daughter (I'm sorry, her name is escaping me) for my wife's rings and this time a really nice young lady named Chloe. Recommended.

My husband and I had such a great experience working with Sue to design my engagement ring last…read moreyear that we came back for wedding bands as well. Sue was so friendly, helpful, patient, and responsive during the entire process and everything turned out beautifully! They were ready so quickly, too - we couldn't have been happier. It was nice meeting Ziggy as well and you can tell they really are attentive to a customer's needs. Customer service is top notch! My husband grew up in the area and highly recommended Busy Bee, so it was all very meaningful for us. We would definitely return in the future!

Worst customer service. Makeup prices in their head. Poor quality…read more My boyfriend bought me a diamond bracelet from here- in which they gave him different prices on different sized diamond bracelets which is fine. But when I went in to exchange for a smaller diamond bracelet they gave me a different cost than what they told him when he was comparing them Fast forward a few months and my bracelet broke! Went in to get it repaired and charging me $30 to fix when it didn't even last a few months! Will not be back- highly discourage anyone from trusting their jewelry with this place

this place is fantastic fixed my chain in 30 minutes also very nice people also great shopping…read moreexperience

Customer services.. Rob went above and beyond .. This is my 3rd time in the store…read moreThank you Ree

Steve was very professional and responsive to my messages and addressed all concerns and questions…read more Their wire prices are rock bottom and no nonsense, I did a FaceTime call just to feel comfortable with wiring money. They overnight my watch from NY to CA the next morning which was amazing service.

The worst customer service I have ever experienced, will never recommended or purchaseread more

I was in the store earlier today looking to sell a 14k gold chain that I have had for almost 30…read moreyears. I couldn't have been more happy with the service I received. Thank you so much Laurie your help, and the great conversation we had.

BUYERS BEWARE: Calculate the Gram Weight Before You Pay!I am a repeat customer of Great American…read moreJewelry in Massapequa Park, but after my recent experience dealing with the owners, Laurie and her husband Larry, I will never step foot in this store again.I purchased a men's solid 14K gold Cuban link bracelet for my son. The store used a classic high-pressure retail tactic: showing an artificially inflated tag price of $4,400 and offering an immediate "discount" to $4,200 plus tax ($4,562 total). Because I trusted this business as local community owners, I bought it.When I got home and weighed it, it was only 24 grams. At the current market price for 14K gold, the actual raw gold value of the piece was only $1,814. This means they charged me an astronomical $175 per gram--a staggering 131% retail markup, pocketing nearly $2,400 in pure profit on a lightweight chain.When I realized the mistake and called the store, a very nice and friendly employee named Mary tried her best to help me. Mary actually called the owners to try to get me a better price, but Laurie and Larry flatly said NO. They refused to budge, pointing to their strict "No Refund, Exchange Only" policy.To make matters worse, they are selling a much heavier 51-gram version of the exact same style bracelet in their display case for $8,200 before tax. That breaks down to $160 per gram. They are completely manipulating their pricing based on what they think a customer will pay, rather than using a consistent, fair retail formula.Because of Laurie and Larry's no-refund policy, I was trapped into spending an additional $4,300+ out of pocket just to exchange the lightweight item for the heavier 51-gram piece so I wouldn't be stuck with something I deeply regretted buying.If you shop here, do not let Laurie and Larry tell you stories about the gold market or labor costs to justify their prices. Bring a digital scale, demand the exact gram weight of the piece, and divide the price by the grams before handing over your credit card. A fair retail price for solid 14K gold should be around $105 to $120 per gram. Do your homework, check the math, or better yet, go to a jeweler who treats loyal, repeat local customers with transparency and respect.

Finally an honest jeweler. I'm so happy I found Roma. Manny is a pleasure to deal with and treats…read morehis customers with great respect. He's an expert gemologist and jeweler, doing this work his entire life. His experience is far greater then any salesperson at any department store. I have been here several times with small amounts of jewelry to sell. Manny was very patient and offered better prices then anyone else did. His showcases are filled with beautiful unique precious metal chains and gemstones. Everything is sparkling clean !! Don't go anywhere else. Roma is a must !!

Many (pronounced Manny) is so knowledgeable!!! He always wants what's best for his customers. He…read moregives you options too.

I've been to Lana's Jewelry a few times over the years. First to buy an emerald birthstone ring,…read morethen for switching out some watch batteries and most recently to get my wedding band and engagement ring fixed. Long story short, had to get my rings cut off a couple of years ago at the hospital and sadly, they were mangled!! Brought it in to see if they'd be able to help at all. Given how bad the hospital had left my rings, I did not have very high expectations. Shockingly, I'm thoroughly impressed with how my rings turned out and forever grateful to them for giving me the ability to wear them again!

EXCELLENT SERVICE!!! got my new watch resized! super accommodating gentleman! EDUARD IS THE MAN!!!!read more

So I've been a few times and have forgotten to write a review but decided it was time…read more The unparalleled service and personal warmth from Dali and Ben are what make this small jewelry store uncommon. I have purchased gifts as well as had remodeling done on several pieces and have been thrilled with them all. The quality of the work and the materials (diamonds, platinum, gold) are top notch. Nothing is done half-way. They are professionals who are qualified to assist and design and sell. I have recommended them to many of my friends and I will continue to be a customer for all my jewelry needs.

Dali & Ben always make you comfortable & aim to please. They provide quality & friendly honest…read moreservice with expert workmanship.