The dayshift desk clerk was amazing. She went above and beyond for our large family get together…read more We were there in July of this year and I cannot remember her name. When we come back home, we always stay here.

Room smelled like cigarette smoke and something attempting to cover the odor which resulted in a…read moreterrible smell and allergies were triggered. The Desk in sitting area had chunks of trim missing. The towels stuffed under the middle of each dresser was very classy. ‍ One dresser even had a broken door. The carpet was sticky and crunchy in places. Not once during our four day stay did anyone even ask if things were okay or if we needed anything. Terrible experience.

I feel like the best compliment I can give is that the rooms really are as nice as they look…read moreonline. Beds were incredibly comfortable and we loved the sheets! There is a little coffee nook on the 2nd floor with a Keurig and coffee pods. They are VERY clear on the website that you must be able to navigate a flight of stairs for 300 numbered rooms. However, the best way to navigate to the 200 rooms is also up a very steep staircase. It's a historic building so I get it, and they have tried to provide some accessibility with a lift on the outside of the building, but if accessibility is a key concern you may want to stay elsewhere.

Rooms are nice sized, with a nostalgic feel, comfortable bed, and very clean. However had some…read moredisappointing issues. This is not a Bed and Breakfast, no breakfast voucher either - so forget anything you read otherwise - I complained about the sign that was even in the window as you walked in stating Bed and Breakfast, which they did remove the next day. Speaking of walking in - I had to push the automatic door to the lobby open (they did fix that the next day) only to find a kiosk virtual front desk (from a different town/state who knows where, that had to call about everything that required attention). After we had drove a few hours, we did get a text to warn us that the elevator was broken (so check on that before you go, because it was still broke when we left). I had booked a room specific to 2nd floor, as my wife has some trouble with stairs after hip surgery (none on first floor, and 3rd floor only has stair access). After the steep climb with luggage (We heard some poor soul struggling to get luggage up the stairs and thought he was going to have a heart attack, but he made it before I was able to get out to help). We got settled in, but before the day was over... the TV quit working. Mr. kiosk suggested the typical things (reboot etc...) that I had already tried and had to show him a picture of the screen that showed it had no connection. He said they would have someone fix the next day after treating me like I did not know anything (I worked in IT over 40 years, I can tell when a Roku cannot connect to a network). Next day, after being out all day, came in to relax - no TV still, Mr. Kiosk said we could move to another room... OK we pack up and move to a new room, and it is super cold, go to Mr. Kiosk again because we could not find a thermostat, his solution ... we move to another room that has a thermostat we can adjust on the third floor - no - we are tired we don't want to lug up another flight of stairs, we will just get out another blanket. We did get a call at that point, and I was told the thermostat is currently in another room for the whole floor, but I can go and adjust (got there and it was set to 66), so we finally was able to settle in and watch TV for the night. (They are planning on making changes to have individual controlled, but something you might want to consider). The last day was better, but not sure we will be back even though we did like the room itself. Definitely, buyer beware - ask before booking.

My stay at the hotel was great. The room was very nice and comfortable. The staff was amazing. My…read moreniece and I were greeted with a smile, upon arrival. They were very accommodating. However, I want to especially thank Erin. She was on duty the night of 3/4/26. After I arrived home from my visit, I thought that I left an expensive water bottle in the room. I called the hotel and got Erin. She was very pleasant and understanding. She immediately stopped whatever she was doing to search for my property. When she was unable to locate it, she contacted me to let me know. She didn't stop there. Understanding the value of the bottle and the urgency, she continued to search for it with no luck. Ultimately, I located the bottle in a different bag that hadn't unpacked yet. Although I was happy that I found it, I felt bad for sending Erin on a wild goose chase. I did call back to let her know and to apologize. She was so sweet and pleasant. She wasn't bothered by it at all. She was simply glad that I found it. She continued thanking me for the stay at the hotel and hoped I would keep the hotel in mind for future stays. Because of this, I definitely will. I will also recommend this location to friends and family.

This place definitely goes the extra mile! From the lovely decor to the very helpful staff all the…read moreambiance of this facility is incredible. I was greatly surprised by the array of breakfast choices. They had all the usual cereals, waffles, eggs, potatoes plus both bacon and sausage. My favorite was the yogurt parfait machine with all the fruit toppings. I've stayed at many hotels and Best Westerns. This place definitely deserves the higher ratings since they go above and beyond. If you're looking for a descent place to stay that comes with some nice upgrades then this is the place for you!

Stayed here 4 nights and I am seriously impressed, by the cleanliness, customer service/staff and…read morebreakfast. The location is walking distance from dinning locations. Definitely recommend staying at this Holiday inn. Overall pleasant experience!

Love these newer holiday inn express hotels. Slept very well, quiet, clean room. Ihg has the best…read morebeds and pillows in the business in my opinion. Great location. Would recommend!

If you are looking for a nice clean, comfortable, friendly place to stay, this is it. Our room was…read morevery clean with all the amenities we expected. The front desk staff were very friendly and helpful. They offer a very good breakfast with hot items, cold items and and sweet pastries. My favorite thing to have are the homemade waffles that you make your self. They also have all the fixings that go on and with. You can go wrong here.

The property is very dates, toilet broken, carpet very dirty, ceiling leaks water stains etc paint…read morepealing , parking lot pot holes very creepy, would not stay again. Check in was easy

The lobby, pool area, and rooms were clean; however, the smell of cigarette smoke lingers…read morethroughout the halls of this place. The staff obviously are trying to cover it up with air fresheners, but they really need to hold guests accountable by not letting them smoke outside the lobby doors and in the rooms.

Well I came at a bad time since the hotel is in the middle of remodeling. However I am not basing…read morethis review off of that. I have stayed here before and was not impressed and now its evident why I was not. First, you can hear everything that goes on around you. The walls are paper thin and I heard the person next door snoring and the people in the other room spent the whole night on facetime. The hotel beds are actually comfortable (for a hotel bed). The hotel wifi is terrible since video streaming was always loading. The only reason I stayed here is because the Hampton was too expensive. I would not recommend staying here for long trips.

Hampton Inn in Jasper is a nice hotel and an excellent choice, but a little bit less comfortable…read morethan the similarly priced Fairfield competing against it in Jasper. The rooms are the best maintained I've in town across several work trips, the front desk, attendees are polite, helpful, and courteous, and it's located right in the middle of everything. It offers a large waiting pool, hot breakfast, and clean eggs, biscuits, sausage, waffles, and all the rest, and fresh, hot coffee, and cookies at the front are a nice touch. The downsides of noticed are that the sheets and beds, well comfortable pillow tops, seem to likely be synthetic and have me feeling confusingly, sweaty even with the air conditioner turned on, and the fitness room is long overdue for some very basic maintenance: the cable machine only has one side that works because the adjustment is broken on the other, and the weight bench adjustment knob has fallen off, keeping it flat and making a lot of exercise exercises not possible. Nonetheless, the pool is quite nice and large, and two treadmills, and elliptical, and a peloton spin bike are available.

Hotel The Hampton…read moreInn in Jasper has been around for a long time. It is a solid 3-star hotel within the Hilton family of hotels. The folks working here are exceptionally nice and helpful. The hotel overall is somewhat dated and is in need of a facelift. The room was the standard Hampton Inn room: bed / bath, TV and a refrigerator and a desk area to work at, if needed. Room was in good shape. Bed was comfy enough and the heat worked. Hot water took a little bit of time to get going and on the last day, the water suddenly lost pressure and dribbled out of the shower - thankfully I was just finished or I would have not been a happy camper. Bath sink was draining extremely slow so I mentioned it to the front desk and by the time I returned to the room that afternoon the problem was completely solved. Very good response on that. They have a free breakfast bar in the mornings and although it is nothing gourmet, it will get you up and going without adding to the cost of your trip. The front desk also have Grab-n-go breakfast bags in the event you are in a hurry to get to where you are going Overall a solid place to stay if in the area. Plenty of parking available.

Staff was nice during our stay. The bed was worse than sleeping on the floor. My head ached so bad…read moreonce I finally decided I wasn't getting any sleep. Clean hotel. Cardboard for beds.

The room was nice enough for an overnight stay. The breakfast was more like normal, but the…read morebreakfast area is far too small to accommodate very many people. The biggest issue we had was that we needed to kill dozens of ants in our room. When I mentioned it to the front desk I was met with apathy. Overall this hotel is simply not worth the money.

Absolutely excellent. Hotel was sparklingly clean, service was beyond kind. My elderly father and I…read morewere visiting the area. He's on a walker, so we needed an accessible room with two beds. This was one of the only hotels left in the area (including in Effingham) that met our requirements and didn't break the bank. Hot breakfast was good. Eggs, meat, potatoes, waffles, etc. 24-hour coffee. Computer/printer available. Laundry facilities. Workout room. I didn't use the pool and hot tub, but we saw many guests enjoying it throughout our 2-night stay. Susie was particularly helpful and accommodating. Each time I went to the desk, she asked how my dad was doing. Very thoughtful! Would definitely recommend and would stay here again if/when I'm in the

Why 5 stars? (1) Everything you'd expect and hope for was there. All good. (2) I lost a mouth…read moreretainer either on the way or at the hotel. During my stay I searched up and down, and asked the staff to keep an eye out. A couple hours after I had checked out, and asked to be called if it was found, I went back and luckily got the manager David who knew of my dilemma. So he took me to the room for a 3rd or 4th pass. Then we went to my rental car where he engaged just as committedly. He politely asked if I was ok w/ his help, and then used his cell phone lite to look where I had already looked, felt, and told him the retainer was not. But he could see it under the seat and stuck into a gap in the floor paneling. Pretty incredible. Very incredible. Forever grateful. Above and beyond the call.

This Fairfield hotel in Jasper, Indiana is pleasant, pretty clean, and generally well maintained…read more The "king suite" room that I got was definitely smaller than what I would expect for something being marketed as a "suite", but include a mini fridge and microwave, which may have been what made the distinction, and what I was looking after anyway. It seems like it was updated within the last couple of years, with a nice, comfortable bed, and furnishings mostly in good condition. On my criticisms, I am *really* nitpicking here: The only downside, which I noted was mentioned in another review from a few months ago was that cleanliness could've been a tiny bit better. Nothing that gave me the "ick" but the shower definitely needed to have the caulking stripped out and replaced because there was some mildew under it, in spite of it appearing to have been cleaned pretty well otherwise with no water spots and everything wiped down aside from a few tiny spots in corners. The air conditioner was also a bit noisier than it should've been, with a slightly slow sink. To summarize: felt pretty darn, clean and well-maintained, but fell just short of being "five stars" at this price level. My room had a absolutely gorgeous view of the river, and the hotel itself is located within a few minutes of the town center, and a number of restaurants here and within 15 minutes at the next town over.

Had a nice stay here in the spring time when I was in town for a wedding reception across the…read morestreet. Plenty of places to walk to around the hotel and we had a great time exploring the area. The parking was confusing for us and we ended up parking further away, only later finding the correct parking lot when walking around. The rooms were clean and the only issue we came across was the lack of USB charging ports. There weren't any plugs at the nightstand at least. Oh and breakfast was great! Lot of options. Definitely would stay again though if I was in the area.