Mark is my hero. He has come to my rescue not once, but twice, and has always gone the extra mile…read morewhen I needed him most. A week and a half before I was scheduled to fly across the globe to spend a month in Taiwan, the Toyota Corolla in mint condition that I'd bought from Mark 3 years ago was totaled in my own driveway while I slept, by a drunk teenager who tried to pull a hit and run. His mom turned him in the next day, but I was still stuck with the problem of taking care of this accident, finding a good car that I could afford with my insurance money, and getting it registered before I left the country. In truth, it was an impossible task. Mark and Crestwood to the rescue! Not only did Mark find me a car that I could afford and that I absolutely loved, he also took care of the registration and paperwork and managed to get it all pushed through for me in time for me to catch my plane. When I returned, jet lagged, a month later and freaked out over every little noise that the car made after having to sit for 30 days without being driven, Mark was as calm and patient as a good father would've been when I called him, sometimes twice a day. and drove the car out to ask "are you sure??" Every little noise turned out to be nothing, just as he promised, and in a couple days the car was purring like a kitten. What I appreciated the most about Mark was his sensitivity, not only to the urgency of my problem, but to my state of mind and my nerves. In all the years that I have known him, he has never once made me feel like an idiot for asking even the silliest of questions. He really understands and cares about people. And he will never let you down when you place your trust in him. Do I recommend Mark and Crestwood when you want to buy a used car? That is a resounding, 100% YES!

I was recently on the hunt for a new Jeep and I had a couple of bad experiences with other dealers…read morefrom hidden fees and vehicles being in poor condition even though they were supposed to be excellent I saw this one at Crestwood and I called Mark to set up an appointment and write from the job. I noticed a big difference. He is not your typical sales person. He was upfront and honest about little imperfections on the jeep and things that could be fixed he had no hidden fees or anything like that, and he helped me out with all my paperwork. I would gladly do business with him again in the future.

Konstantin was amazing. Made sure I had full knowledge of the cars history and any model issues he…read morehas seen over the years. I did not feel pressured and the transmission was smooth. Definitely recommend this auto yard. Thank you, Konstantin for making the stress of buying pre-owned car so smooth and seamless.

These scam artists use bait and switch tactics to get people on their lot. Went to see a car in…read moreperson but was told it was sold a few days ago, messaged about the same car the next day and was told it was available. Then they blocked me when called out for their shady tactics. Read the reviews this is something they do often. How trustworthy can they be? Buyer beware!

I highly recommend this dealership. Angela, one of the owners, is one of the sweetest people you…read morecould ever meet! She could write a book on how to make car shopping as stress-free as possible. Friendly, warm, professional...Angela is the best at what she does. You can expect fair prices, and excellent customer service. I couldn't be more pleased with my car buying experience.

We bought a car in early August and we didn't receive the registration or plates until 6 weeks…read morelater. We received little to no empathy or help from the management here aside from them throwing their hands up in the air. Meanwhile the car sat in our driveway because the temp tags expired. When we asked for help, we got nothing but an "oh well." So much for customer service once they got their money!

Can I give negative stars. Worst experience of my life! (Of…read morecare buying) Called sat explained our situation was told by Julie no problem you can leave with a car today. We spend 4 hours there and left with no car and a promised call and financing. Well I ended up calling several time to finally be told the bank said no. No worries about the no from the bank. It was all the lies. From yes we will finance you no problem To you will leave in a new car To we will call you We will call by 1030 Ian will call you back No one ever does. Very Un professional Rachel told me it was unacceptable to call back for an answer when I had been told I would know by 1030 330 no one has returned my calls Julie should be fired for living to customers. The whole place is shady and needs to be investigated Elon where are you?

Paul, the gentleman who sold us our car at Ray's auto sale, went above and beyond the call of duty…read moreto ensure our satisfaction. We had an issue with the car we purchased that was not covered by the warranty. However, Paul paid for the entire repair without complaint when asked to. Very rare to meet someone as honest as him. Thank you for reaffirming our belief in humanity. You can rest assured that this is an honest auto sales company with integrity and empathy. 5 stars all the way. Thank you very much. Cannot recommend it highly enough.

I did not purchase a car from Ray's. But I did encounter some of the best most personalized service…read morethat one can encounter. I am located about an hour and half from the dealership so I had asked if we could have some preliminary discussions around a purchase and trade. Brian was very accommodating and although we were not able to make a deal I would recommend them highly. They're a family owned dealership (37 years) and they care about the consumer.

Truth be told I usually hate buying cars because of previous experiences with used car dealers. But…read morethat all changed with my last transaction with Auto Gals. I had been looking for a reasonably priced suv for my daughter for a few weeks. It seemed like every time I went to look at a car in her price range i wasted my time because of misleading posts and advertisements or misleading photos. I had taken time out of my work day many days just to be disappointed and lied to. I came across a listing for a vehicle that Auto Gals was selling that fit my daughter's requirements. As soon as I met Harry at the Swansea Auto Gals I knew this was different. Harry was very pleasant and up front about all of the pros and cons of the vehicle I was looking at. He immediately handed me the keys and said to take it for a test drive as long as i needed and put a dealer plate on it for me. After I decided to make the purchase he was very fair with the negotiation and we came to an agreement. The title was at the other location but he had an employee immediately drive it up to us. I told him I was going to get it registered and come back in the afternoon. He then called me and hour later and said while he was putting fuel in the car he noticed an issue that was not seen before. He brought it right to his mechanic and fixed the issue at no cost that same day. I was able to come get the vehicle the next day and everything was seamless. I will be referring anyone that I know to shop at Auto Gals if they are looking for a car in the future. By far my best used car deal experience!

Went to Auto Gal's Swansea on route six, great selection of trucks really low mileage really clean…read morefell in love with this GMC only has 68,000 miles. Hard to find trucks and cars definitely would recommend Ethan was great no pressure. Definitely think I'm buying this one.

Absolutely amazing. Came in to this dealership for the first time for 50K mi service. Large…read morecomfortable well equipped waiting area. Then I was sent a detailed video of my vehicles inspection. This place is the tops.

I've been bringing my Prius here for routine maintenance for about four years. They always do a…read moregood job and make sensible recommendations. I do wish they accepted Amex, but that is what it is.

Its not possible to give them a low enough review, they are complete scam artists who sell unsafe…read morecars, in need of lots of repairs just pushing them off the lot to anyone male female, young, old just to get your money! Read the reviews, I didn't and am now having to take them to court to fight for repair money! They had a court order to stop operating and buissness and now send you to there buddy down the road at another dealership to finance because there not suppose to! Warn everyone yoy can think of these guys are the definition of scumbag used car dealers! I've filed with Attorney General and everyone else! Save yourself people read there reviews all the bad stuff is 100% accurate!

Avoid Avoid!! Crooked dealers and dangerous cars. If you hate someone, send them here. If you hate…read moreyour life, buy a car here. Dangerously rusted out cars that are leaking all kinds of fluid. If you're foolish enough to buy a car here and survive the ride home, play the lottery because you're the luckiest person alive.

I went looking for a car this week after being in an accident and met with Mike. Mike was wonderful…read morevery knowledgeable and helpful. He listened to me what I need and wanted in a vehicle, also understood my price point. Mike, kept in contact with me for the next few days letting me know what was happening until I picked up my car and even then after. Thank you Mike for all your help in listening! Crystal

BUYER BEWARE-Dishonest and misleading pricing: Saw a truck…read moreonline through Cars.com for sale listed for $36420. Called to set up an appointment for the following Monday, during this call I confirmed the price of $36420. I received 4 follow up calls over the weekend about my appointment, which I confirmed and again asked if the price was still $36420, again confirmed by the person on the phone. I drove over 2 hours to look at the truck, took it for a test drive even though the salesperson said there was another salesperson working a deal on it, but I was told not to worry about that as the salesperson we were working with was more senior and he would get us in the truck. We started to work numbers, and the salesperson came back and I saw he listed the price at $39420 and gave us a payment based on that number. $3000 over the listed price on two websites, when I informed the salesperson he said, oh maybe a presidents day sales number. He went back to the sales manager and came back with a different payment, but said the price was $39420 because when they put a car price online, they assume all buyers will put $3000 down. I said it doesn't say that under the price, and he stated I had to look at the disclosures to see that. I mentioned it didn't say it on the other site, and this was deceptive behavior and they should honor the price we were quoted over the phone and online. they said no and we left. As we left, I stopped at the sales managers desk and stated that what they were doing was unfair and deceptive behavior as well as very misleading to consumers. The sales managers said that I should read the disclosures before calling.

I bought a used Honda Odyssey from here around April of 2022. So far, the car has still been good…read moreand has not had any major issues to this day. I was thankful for their transparency throughout the process of purchasing the car. They were even willing to accommodate my different requests, including an extended test drive, taking the car in to a repair shop of my choice. They were willing to perform all the repairs recommended by the shop that I took the car into without charging it to me.

Just purchased second vehicle from Brad's. Pleasure to deal with. Great truck at great price. Took…read moreit to the dealer for 30 point inspection and it came out clean, nothing to fix. Highly recommend them.