I just took my two dogs to the groomer for the first time and i was completely impressed on how…read moregood the groomers are with the doggies. I have a 13 year old female Maltese and a 7 year male Maltese/shitzu. My Maltese can be really difficult at times but this time she allowed them to do the grooming and when i picked her up she was gorgeous & happy. This place is by far the only place where they can handle my Princess with love and lots of patience. I absolutely recommend them and will only use their services from now on. Dont go to Petsmart in Silverdale or Wilco in Bremerton because they dont know what they are doing and you will waste your time & $$.

My wife, children and I went to Petco on Saturday August 8th around 11am. We went in specifically…read moreto look at a Russian tortoise after looking over the tortoise we decided we wanted to go home and prepare an enclosure and talk to ensure we wanted to move forward. We spent the afternoon talking about the purchase then purchased what we needed got an enclosure ready and called the Bremerton location to confirm we would be heading back in to purchase the tortoise and that he was still available which he was. We also confirmed we live over 40 minutes away but would head in, when we arrived it was 7pm we were met by Bryan Mcdonald who let us know he is the inventory manger. When we let Bryan know we were there to purchase the tortoise he let us know he would not be able to sell us the tortoise as it was company policy as the manager he had to stay on the floor near the phone in case it rang and he did not have any other employee authorized to sell animals everyone else in the store was a basic employee only. My wife and I was upset and let him know we called to confirm we would be heading in and stated the time and that is the only reason we had made the trip this tortoise was also a birthday gift for my oldest son who was with us at the time. Bryan then let us know that was not his problem and he would not be able to sell us the tortoise, at this point I was upset and asked if he could make an exception this time due to the circumstance as I was sure it wouldn't take long to step into the back area to grab it then come back out to the phone which had not rung once. Bryan refused again but this time stated he actually did not have authority to sell animals either only the store manager could who was not in. That didn't make sense to my wife and I since we had almost bought it this morning from someone who was not a manager, when we told Bryan this he then back tracked and instead stated he was unhappy with his job and they recently went through a restructure and he was really not able to help us because he just had to much inventory to do and could not spare the time. I became upset but was polite and never cussed or said anything rude, I stated I was sorry he felt that way but we are customers and it was not appropriate for him to refuse to sell us what we came in for because he could not spare what I imagine would take no more than 10 minutes. He again stated he did not care, I let him know at this point I would like his name and would be calling in to make a complaint which he replied please do. I walked out of the building with my wife and son and put my son in the car who was now crying as he is 6 and didn't understand why we weren't getting the tortoise. My wife was upset and decided to go back into the store one last time I stayed in the car as I felt it was not worth the time and he would clearly not budge. My wife again asked if he could just make the 10 minutes of time we would be quick and on our way Byran told my wife he has the right to refuse sale and stands by his decision as he has to much inventory to do and had to feed birds later this evening so he would not assist her. He went on to tell my wife due to the restructure of the company he is to busy and doesn't have time for his job to be done, he also went on to share petco did not supply food for the pets any longer so he has to steal food from the inventory to ensure the pets are properly fed which seems like a very odd and unprofessional thing to share with a customer. I have never wrote a review in my life and I am not one to complain ever if I order food and it is wrong I typically accept everyone is human and errors happen and move on. Bryan however was one of the rudest and most unprofessional people I have ever interacted with in any capacity. He was very combative and seemed to enjoy being rude even telling my wife when she went back in our son crying was not his problem. I found it extremely unprofessional how he bounced from one lie to another with no shame. We did complete the purchase the next day with the AM who was incredible however.

Friendly and helpful staff. Plenty of parking at this location. So many awesome things, options,…read moreand great prices. From gardening to farming tools, animal feed, outdoor decor, furniture, clothes and even live chicks!

Our dog had an appointment for 2:00 today.It was scheduled a week ago. We were told she would be…read moreready in 2-21/2 hours. We waited and had no phone call. We went to see if she was finished. We were told it would be another hour. We had 2 calls telling us she was still not done at 2 different times. Five (5) hours later, we finally got the call her grooming was done. This store was closing in 5 minute. The only explanation we got for the delays was "things happened out of their control."A simple call asking us to reschedule would have been in order to lighten their load. Instead our new puppy sat in a cage for the better part of 5 hours. Needless to say, we will NOT be using Wilco's grooming again.

They were fast at cutting my cats nails! They were very experienced at cutting spicy cats nails,…read moreBlue Collar is the best place I've taken my cat to

I have Giant Akita 145lbs My family has been taking him…read morehere since he was a pup... I love this place there patient and always good with communication wich for me is key. He will miss Groomer who is moving on but there so good there transitioning him to new person and it's going great. Pricing is fair and the place is always clean...we will miss you Nalen... So will Po. Local Dude James

I happily walked in here, and was greeted instantly …read more Everything is organized very well. When you walk in if you're a dog person you go to the left if you're a cat person you go to the right since I have a dog I enjoy looking at all their home made treats, which my dog loves. I always get the peanut butter hearts , since they have such a huge assortment of fresh made treats, it was her birthday recently, so I got her specialty treats that they do have an assortment against the window as well. They have dog food for sale as well as beds, toys, treats, and safe bones for your dogs. And they do have a rewards program where are you just sign up for free and I got a little card and then they save your points that can be used at other purchases. I do not use their grooming services since I do not want to wash my dog and let the pros take care of that .

My husband and I brought our two dogs here for the first time last week. We believe the person who…read morehelped us was the owner. He was the absolute best and I can't hype this place enough. First, he coached us on how to bathe our dogs with their wash station. We've had our dogs for 10 and 15 years and have never been told instructions, which we really found helpful. Next, we got 30 minutes to bathe our two pups... we've been limited to 6 minutes apiece at other businesses. And yet the price at Cookies was almost half of what we've payed for at other places!! Third, we received free packages of treats both during and after the bath. There were chicken, beef, or fish varieties in case the dogs had allergies. We were also given bottles of water for ourselves because my husband was sweating from bathing the dogs. Finally, the variety of treats, bones, and dog food here is broad. We've been to a few other dog stores in the area and nothing compares to Cookies. We'll be coming back to this place probably 1-2 times a month. The customer service alone was enough for us, the variety and attention to detail in product selection was the cherry on top.

I've had a few dogs in my life, but I've never had such an amazing grooming experience. Mr Bear is…read morea "rescue" and had never been groomed before, he's very shy and was extremely dirty when I got him. His fur was coarse, matted, and had a strong smell. Shane took his time with him and made sure he felt comfortable the entire process. You can tell he genuinely cares about the dogs he works with. When I came to pick Bear up, I was honestly shocked! he was actually white again and SO soft! More importantly, we can see how much happier and more comfortable Bear is now. THANK YOU Shane!

The cashier isn't honest. She gave me a coupon book that was $20 without asking me if I wanted to…read morebuy it or not. All she said was that she was going to apply a discount on my purchase, and I thought she was just trying to be helpful. I wasn't aware that she was going to add a coupon book to my order and said that the high price was because of taxes. No wonder she wanted to keep my receipt.

EXCELLENT business! Great place to find what your animal (pet or farm animal) needs! Their Fish are…read morealways clean and happy! Birds, rodents & rabbits are always looking clean, happy and well-cared-for! Nice job! I love that they get a good selection of pullet chicks in every year! Hard to find a good farm store. This is it!

Once I got beyond the reptiles I became full of disgust. Dead mouse. 4' high guinea pig cubicle…read morethat was left open. Mouse with some type of sore or disease. Wire wheels. Overcrowded chickens. Rabbits with no rest spots from the wire flooring. Birds with dowel perches. Along with just dust and grime over everything in the back room, dog food, horse grain, rodent food bags. Bleck. To tie it together the pricing isn't even a wow either, same as the local petco or petsmart not that they're any better, maybe cleaner. Horse hackamore that looked used still for $16,$17 same price as the dog leashes. Overall disappointing. Would have comment on service however I didn't make a purchase nor did any staff take notice of someone walking in. Only awkward silence if you were in their way to get by. Maybe just an off day. Place is saddening.

We've followed the Shark Reef all over town from a huge space at Clearcreek to a nice storefront on…read moreSilverdale Way to the newest resting place nestled in a great spot off the beaten path. We've always wandered through the tanks, enjoying all the splendor and color they have to offer but have never made the commitment to start a tank. That's about to change since my husband got creative this Christmas and got me a starter tank and carte blanche to get it going! We found ourselves once again enjoying all the splendor at the Shark Reef but this time, we got to "talk tank" with Eric, the owner. He has a great passion for the hobby and it comes across in his vast knowledge of every aspect of the salt water tank. Although I got a starter tank, the deal we got at Shark Reef has us returning everything and starting fresh and complete! The selection of fish, rock and coral is great and we were assured that if we want something they don't have, they'll be able to get it for us (within reason of course)! Oh, if you buy a 5 gallon container for $15 you get R/O water for free! I'm excited to begin my new hobby and I feel super lucky to have this great little gem of a store to support it!

The staff is extremely knowledgeable and has completely saved me and my tank time and time again…read moreeven making house calls. I highly recommend driving out here especially if it's your first tank as you truly need Eric's knowledge. Also he's very friendly and cool.

Very clean store with nice selection of fish. Beautiful coral and plants also. Knowledgable and…read morefriendly staff. If they don't know the answer, you can find an owner there also who knows a lot. The tanks looked clean. The fish looked lively. Front has selection of tanks. Back has supplies. Seemed like a good selection of everything. We like supporting this family owned business.

Really great store I enjoyed walking around and looking at the different variety of fish, great…read moreopportunity, DC small fish, large fish, unique fish I haven't seen before and who knew this place existed in our own backyard and has been here for years. I would definitely suggest anyone to come here to look for their aquatic needs or even just for a fun time looking at the fish.

I love this place. I buy all of my fish stuff here. Staff is helpful and knowledgeable, and I love…read moreseeing the fish being well-taken care of. I'm glad there's at least one fish store in Seattle that cares about their animals.

Was walking around this area waiting to go eat some Italian food and came by this aquarium store,…read morepeeked into the door as one of the stores staff was outside. I asked to you work here and immediately noticed his t-shirt said something about "aquarium" and duh, of course he does. With a big smile he said, "Go on in! It's great!". Went in and from the cold dry Seattle November weather it immediately shifted to tropical 95% humidity and 82 degrees. The glow of aquarium lights filled the air, the calm karma of light, plants and fish filled the air. Very calming, absolutely no smells, quiet and peaceful came across. This store isn't a fish store although there's fish, it's more of a plant for aquarium's store. Every aquarium had loads of different plants, fish galore and the staff super friendly giving me an introduction to plants and their care and feeding. Very fasicnating store and people that love aquarium's and plants, almost seems like a cult facination. Really loved looking and I can see how people get hooked on this hobby.