Mario is amazing. He takes good care of his customers and their vehicles! I don't trust anyone else…read moreto hand wash my car I have been seeing him since I first purchased my car. He answers all my questions and has great customer service! Highly recommend!!

Mario did an excellent job! My seat was in really bad shape, but they managed to make it look great…read moreagain. Really impressed with the effort and results.

We got a coupon for a basic wash. The machine did a great job. They prespray and hand dry as the…read moreblower is going. The car wash itself has soft cloth scrubbers and roller brushes.

The wash is fantastic and the staff is so kind. Tony makes the place feel like a small town…read morebusiness that knows their customer.

Amazing!!! Thirteen year old VW Sportwagen that has been…read morewell cared for got it's Ultimate Complete Detail yesterday. The results are outstanding -- looks better than when it came off the showroom floor! The two gentlemen arrived one hour early, which worked out well. They were respectful, efficient and extremely skilled. Every conceivable aspect of the car sparkles: interior, including the space for the spare tire; exterior, including a wax job; and the engine. Even the floor mats were cleaned and treated to the point they look as if they were just purchased. I definitely recommend Va Auto Spa!

Been working with this crew since 2021 when I bought my lil' precious 2010 Audi S4. Phenomenal work…read moreevery time. I'm sadly selling this magnificent vehicle--given the DMV is the worst place in America if not the world to drive a car of any value or one you remotely care about--and they got it showroom ready in a few hours. I actually stuck around the shop to watch them work and they were all cool af and speak with. I plan to take my next vehicle there at least twice a year for their signature detail work. Well done all, you're the best.

Always busy line the detectors don't work and you always need assistance from staff to enter. I…read morecancelled my monthly.

I paid for the Ultimate Service at Flagship in Vienna and I'm honestly very disappointed. The…read moreservice quality was far below what was promised. When I picked up my car, it was still dirty and looked like it had barely been cleaned. There was dust and dirt left inside and the exterior didn't look properly washed or detailed at all. It honestly felt like they rushed through the job or skipped steps completely. If you're charging for a premium "Ultimate" package, the car should come back spotless and properly detailed, but that definitely wasn't the case here. I expected professional work and attention to detail, but unfortunately the result didn't reflect that. I wouldn't recommend paying for the Ultimate Service if this is the level of quality you receive.

Chas detailed my car interior at my workplace. The communication was clear and good. He was right…read moreon time in the morning and finished as expected. The car looks and smells great. I'd definitely use his service again.

Reached out to Chas this past weekend (Saturday) for a last minute appointment on Tuesday for a car…read moredetail. Quick response and showed up to my house on time. He did an amazing job with my car. I primarily have a lot of hair in my car because of my dog. I appreciate the details of degreasing my engine and using clay bars (because not every detailer does). My tires were the best part. Chas is incredibly fair with pricing and got the job done in about 3.5-4 hours. Highly recommend.

I have been going to this car wash, on-and-off, for many years. Historically I would rate them a…read more3.5 to a 4.0 Today I give Flagship, in Fairfax, a 5.0 It was the best wash ever due to the detail given by the workers. I selected the premium wash, exterior and interior. All work done was Outstanding. The pre-wash crew performed all tasks at a high level... the post-wash crew paid attention to the Many little things that made this the best wash ever. Today, Flagship Car Was was a Super value ! I would certainly recommend the Premium Wash at Fairfax. A huge Shout Out to the crew at Flagship !

I took my brand-new car to this place and waited almost forty minutes just to pay, with no clear…read morepayment instructions and no touchless options before I reached an attendant. When he took my credit card to swipe, he couldn't explain (nor could a sales rep from Flagship that I later called) how my information would be stored or protected. At the entrance of the car wash, only half my car was pre-sprayed, and when I asked about it, the attendant said that's just how it's done. There was nobody available once inside for questions afterward. Not only was my driver's mat still dirty, but the finishing crew also almost missed wiping and shining the tires until I pointed it out before I drove away. It made me wonder if they knew what level of service I had just paid for. At home, I found bird waste still on the hood along with some new scratches that I was fortunate to be able to buff out. For $36, the 'Ultimate Wash' fell far short of my expectations. Incidentally, I waited 22 years before I finally decided to buy another vehicle. So, next time, I'll be careful to go elsewhere for better service.

Decided to try them again after I heard from a friend that their service got better. I was…read morepleasantly surprised by the service.

This is my second time coming here. And this second time the staff members were very tedious over…read morethe cleaning from inside and outside. Effective, affordable, and structured with a system on who does what.

I was excited to get a car wash and feel so SAFE that my car was going to be okay throughout!…read more I pulled up to the first station and they showed me the options, and were gentle/not pushy. They taped town my back windshield wiper and I waited my turn. After the wash, my car was FRESH AS NEW! No scratches, no damage, nothing wrong. Squeaky clean! And after the wash, they hand dried the entire vehicle! Free vacuums with great suction power after. It was great value for the money! I'm so grateful and this is DEFINITELY my go to car wash place moving forward!

SUPER ATTENTIVE! I…read morehave a big F150 and it's getting old. They took off my antenna, closed my mirrors and pulled trash out of the bed of my truck for me (even though I offered to do it). The tracks on the automatic car washes usually scrape my wheels a little n this one didn't AT ALL!!! Super great. 10$ for the basic 15$ to spray the under carriage (I mean REALLY SPRAY it down!) Definitely coming back