Tracy from Tracy's auto repair is nothing but disrespectful and cusses at parts store employees…read more doesn't know respect from disrespect.

Have had great experiences with this company with many vehicles. Staff very friendly and they are…read morevery honest. Great to do business with them!!!!!!!

We took our Toyota to Beall's Auto Repair for a brake job, but it was a terrible experience. His…read morebill was substantially higher than he said it would be, yet he said he did not run into any unexpected problems or need for additional parts or service. He simply said it would cost us more and we had to pay it. Beall gave us a receipt only after we insisted, yet it didn't have anything on it regarding a warranty. Later, we noticed Beall had significantly overfilled the car's brake fluid reservoir -- and also left it uncapped, which caused the brake fluid to spill over. Beall's attitude was simply awful and unprofessional. Avoid.

A word of warning: We took our Toyota to Scotty Beall, of Beall's Auto Repair, near Thurmont,…read moreMaryland, after he told us his labor rate was only $45/hr. and promised to save us $$$ on brake work. When we returned that evening, he presented a $600 bill (for only our front brakes), which was substantially higher than quotes from elsewhere in Frederick. I was flabbergasted at his bill. Beall responded that that was his price, period. He had us over a barrel, so I paid, knowing he could keep our car for weeks, while we fruitlessly waged a losing court battle. Worse, Beall failed to specify which parts he used, and reluctantly produced a receipt only after I insisted. Even then, his receipt didn't have anything written on it regarding a warranty. When I asked him to identify which parts he used, he simply wrote "best quality" on the receipt--and charged us an exorbitant markup on each part--way more than is customary. When I again asked about his warranty, he hesitated and said he would give a six-month warranty. A verbal promise, which is meaningless. When we got home, I noticed Beall had (a) significantly overfilled the brake fluid reservoir and then left it uncapped, which can lead to rapid brake failure from loss of fluid. Because it was left uncapped, excess brake fluid had spilled all over the place, yet even then, the fluid level still read crazy high. Clearly, he had overfilled the system and didn't want to bleed out the excess properly, so he left the top uncapped and let it spill out that way. We gave Beall our business because he said he could save us money and give us a top-quality brake job. He cost us almost $250 extra. Seven months later, the front brakes are already out of adjustment, but I'll be darned if we take it back for more of Beall's "expert" help and customer service.

My son used the self-service car wash and encountered an issue with an excessive amount of…read moreblue-colored concentrate coming through the hose. The concentrated dye ran down the hose and onto his hands, legs, feet, shoes, socks, and shorts. As a result, the dye permanently stained and ruined his socks, shoes, and shorts. The dye was so difficult to remove that he had to use brake cleaner to get it off his hands. When he brought the issue to Doug's attention, Doug was dismissive and unwilling to take responsibility. He commented that my son's shoes were old anyway and offered only a few dollars toward dry cleaning the shorts. Doug's response was disrespectful and failed to acknowledge the seriousness of the problem. The car wash bays themselves are visibly stained blue, indicating this is not an isolated incident and has affected other customers as well. Despite this, Doug did not appear concerned about correcting the issue or adequately compensating for the damage caused. Beware, do mot use their care wash!!

Never ever buy the tire and rim package that Criswell automotive of Thurmont sells! It's a total…read morescam! They totally ripped me off when I bought my vehicle I opting in to this worthless program! A year later, I needed two new tires due to constantly losing pressure, a screw in my tire, a tire that had already been plugged continuously losing air and was denied by their claim office. When I asked to receive all communication, I was told there was nothing documented that they could forward to me. The claims department. The claims department at Maximus auto group was unresponsive to me despite multiple phone calls and emails. Don't waste your money! They were unhelpful and horrible during my time of need now I'm expected to continue to drive around on two tires that lose air pressure on a biweekly basis while I care for our communities, most vulnerable providing home healthcare services. They do not care about their customers. They only care about getting your money!

Fast, trustworthy and far better prices for repairs then the dealerships. Last repair estimated at…read moreideal Hyundai for front brakes and rotors and an air intake boot was $585. Lawyers did the job (and did it right!) for $382! Great, family service and they tell you straight up what's going on with your vehicle. My favorite repair place since moving to Thurmont

Very disappointed at the way my mothers concern was addressed. Based on this experience, I would…read morehesitate recommending this business.

Recently, my husband was driving to New York and something happened to the car in Thurmont,…read moreMaryland. Someone recommended he take it to Gateway Automotive in Thurmont, and I'm so glad he did! They were able to diagnose the problem, give him an estimate which was more than reasonable, I thought (Especially compared to costs in the DMV), and they got the work done right away. He was back on the road and made it to his destination in no time. They were really pleasant to talk with and you didn't feel like you were getting overcharged. My husband said he was going to recommend them to everybody, and having looked up their website and finding out about their business (and knowing somebody in the Frederick, MD or Thurmont, MD area might need a mechanic sometime, for routine maintenance or car repairs on Domestic and foreign vehicles), I wanted to recommend Gateway Automotive in Thurmont, MD. I love places that make you feel like "the customer comes first"! That is so hard to find these days, and some thing I didn't know... They work has a nationwide repair warranty, which is great since we don't live in Maryland. (No, I am not expecting anything to happen to the repair at all - It is just another "perk" for us as customers!)

I called and they hung up twice on me and my buddies face while we're just trying to get tires…read more This is a joke of a business

always incredible and quick service. I've been using Jared for all my car needs for 6 years! He…read moredoes my parent's vehicles as well. He's done oil changes,brakes,rotors,control arms, an alternator for me everything you can imagine. He's even replaced a transmission. Well worth your money every single time!

I can't say enough about how wonderful this shop is! Jason was extremely helpful and honest. Our…read morecar wasn't fixable and he was very understanding while we worked on making arrangements to move it from their shop. I've always been leery of auto repair shops but I will most definitely be using Dynamic in the future.

From the owner: Dynamic Automotive is an industry leader in automotive repair. Dynamic Automotive has been serving…read moreFrederick, New Market, Libertytown, Emmitsburg, Mount Airy, Sykesville, and Westminster residents since 1995 and has established a coveted reputation as an honest, responsive and competitive automotive repair company.