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    Gateway Automotive

    5.0 (1 review)
    Open 7:00 am - 5:30 pm

    Services - Gateway Automotive

    Auto maintenance

    Auto fluids and filters maintenance

    Auto repairs

    3 More Services

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Gateway Automotive Photos

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    2 years ago

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    Mike's Auto Body Collision & Restorations

    Mike's Auto Body Collision & Restorations

    3.6
    (18 reviews)

    Adam was the best tow driver I could ask for! Very nice customer service and was great handling my…read morecar after it crashed :) Would 1000% recommend to anyone who has crashed their car.

    Long story short: We had to total my son's car because of them. My son hit a deer. No frame damage…read more Airbags didn't deploy. Just the hood, quarter panel, light, and front grill/bumper. Insurance company works with Mike's. $4k estimate. Dropped it off on day 1. They said it would take 10 days, give or take. Day 11 I drive by because we hadn't heard anything. The car is sitting under a metal carport with the hood, bumper, and side panels off to the side. The mechanic comes out and says it's the car that's being totalled. No one ever called me. On day 3, they found a loose wire on the top of the engine requiring the entire harness to be replaced for $3k plus 6 hours of labor and a dent in the radiator bracket. That changed the estimate to $10k- more than the insurance threshold. No one ever called me. It sat outside, uncovered for over a week. The cabin air filter was open and exposed during a rain. There were leaves all in the engine compartment. Day 12, a Friday, I contact the insurance company and start figuring out my options. Day 16, a Tuesday, I call Mike's to find out how I could walk away from the insurance claim because I found a shop that would replace the 1 loose wire with a $100 pigtail and leave the radiator as is because it doesn't affect the structure. He says it will cost me $110 a day in storage fees. From here the relationship goes sideways and the insurance company gets involved to tell him he can't do that. Unfortunately, at this point, I can't drop the insurance claim to fix it ourselves or take the car back as a salvage title after it was exposed to the elements and questioning what other damage would show up that wasn't there during the first estimate.

    Criswell Chrysler Dodge Jeep Ram of Thurmont

    Criswell Chrysler Dodge Jeep Ram of Thurmont

    2.0
    (12 reviews)

    This place is a joke. First, they are a one price dealership lol.. Gota love clown companies who…read morewon't negotiate on prices. But okay so I say the price is alright, not the best but maybe let's consider it. I am coming out of state can you take a deposit and hold the vehicle. No, but you can book a flight and come within 24 hours and I can take the key. What!!??? Yeah okay Criswell!!! I have nothing else going on in my life and will just run and pay the most expensive flight to get there.. "Well if you give me the flight confirmation no one else can show the vehicle..And if you arrive in a few days it won't get sold.." Ahhh isn't that the same as holding a vehicle!!??? But me putting money down solidifies that. Versus me booking a flight and then calling to give my confirmation and someone else is already looking at it and in finance at that exact moment to purchase it!!! Wouldn't it be better to just take a deposit!!???? Now this doesn't reflect my rep. She was super kool we had a great conversation over the phone. But this is Chrysler Fiat for you.And specifically Criswell!!! And so you know I was looking at a 22 4Runner. You couldn't pay me to buy anything from Chrysler. My wife has her karma ten fold right now cause of the piece of crap 2018 Wrangler thats going to cost about $7k plus in repairs cause she didn't listen to me about getting one and keeping it when the lease ended. The point is though.. The GM of this store doesn't take a deposit to hold a vehicle and they won't negotiate price. And want you to jump to do business with them cause they have the so called lowest rates in the 500 mile radius around them. The funny part is.. That is advertised price not out the door!! Any smart shoper knows this. Stay away from sales people who only sell you whats on the menu and don't provide a solution to your problem. The best sales people are problem solvers. Not problem creators!!! But if you want to go see the circus its alive and well in this town.

    We texted several times to confirm the jeep we were interested in was available. The text…read moreconfirmed it was available We drove up from Northern Virginia for an appointment. When we got there they told us Mary, the one texting us was a computer and that the jeep had been sold Our salesman said it was sold this morning. The manager said last night. I doubt if the Jeep was ever there. Bad experience. Don't waste your time

    Gateway Automotive - autorepair - Updated June 2026

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