This place isn't worth the money you spend there. The appliances are old, lights are always…read moreflickering, and there are bugs everywhere. There was a gap between our front door and we had bugs in our entry way all the time. They never sprayed for pests so I ended up doing it myself. I will say that when we had an issue with appliances the maintenance team were on it! They worked super hard. They don't have good signage on the apartments so if you are moving in or ordering something count on it getting lost. The doorway and stairs are super narrow for some reason. The parking and trash is really bad there. The trash is always overfilled and if it's windy the trash will be all over the complex. Not enough parking and if there is it's a spot in an alley behind the complex. My car had been broken into two times when I parked back there. If they try to sell you on the fact that they have balconies make sure you see it for yourself. The upstairs apts have wooden planks that haven't been cleaned or refinished in a long time. Ours had some drawings from the previous tenets kids and we would get splinters from the wood. Management is a revolving door someone is always in training and doesn't know the answer to your question if you call. They are friendly and nice but not super informative. They have made moving out even harder than moving in. It's better to spend your money on a nicer apartment :/

1385$ for no parking. Reported lady who wasn't disable parking in handicap meanwhile I'm 100'/'…read morepercent disable vet had to walk 3buildings away. Reviews before moving in of not receiving deposits for whatever reasons did not believe it now I do my apartment was military clean with a white glove. I found crap behind the oven and drawers from a previous renter. Yes, I had two dogs, but I had my carpets completely steam cleaned. What do they do? They knew exactly where to go to pull the carpet back which is the door entry where you're cleaning the grooves of the door and waters leaks under, they claimed that it was mowed and they're gonna have to replace the whole carpet and keep my deposit carpet a professional carpet cleaning company that came in and cleaned it and told me there's no way in hell that's brand new carpet so forewarning nice apartment little over price good luck on parking after 5 o'clock And don't plan on getting your deposit

So I went with my friend to go tour these apartments and let me tell you the lady was so rude to us…read moreand had an attitude. We went on the tour with the main manager and he was nice. So on a sunny weekend we went back to just walk around and have a feel of the place and we were surprised by the flyers on the complexes that they have roaches. Not only that they had dirty parking lots with lots of trash and leaves. Same with the landscaping a lot of trash and leaves. Do they not have people that clean? For the prices that they have these apartments should have a cleaner and more organized place. And better attitude. Hard pass. Especially with the roaches...No thank you.

This place was a godsend compared to my last place and I finally found a place that felt like home…read more Maintenance is on point and helped me out very fast every time. I'd recommend it to anyone looking for a place to live!

Expensive, but well worth it to live in a nice place in a sketchy area. These apartments are super…read moresafe, well lit, and clean. They are super modern and the staff is extremely friendly and helpful. Maintenance can be a nightmare here though. They take forever even if it's urgent and sometimes don't fix the issue the first time.

Terrific location! Beautiful complex with an excellent landscaping. Luanne the manager is amazing…read moreand makes you feel right at home! She is extremely informative and has made our experience hassle free. What a delightful atmosphere, highly recommend! Pet friendly, great pool and gym, overall lovely community, 10/10!

The absolute worst place I have ever rented from . from putting in maintenance requests for leaking…read morerefrigerator.( that never got fixed)To being illegally charged and harassed to pay for a bike rack that i did not even damage. I see these reviews by others and they aren't lying , be careful before signing lease here . Then to top all this off i got a bill for 3,000$ when i moved out when lease was up . Stating they are charging me for washer machine boot replacement and other ridiculous charges. Be careful where you rent from people .

The lofts is HORRIBLE. Since the middle of may our hot water has only been working on and off. They…read morewould come reset it and it would only work for a few hours or a day and then we would have to reset it multiple times each week. We have had 6 service requests since then, multiple plumbers and nothing has worked long term. The last plumber said that our water heater needed to be replaced and the lofts said they wanted a second opinion. We have an infant and have had to microwave water just to bathe him. Today they came to tell us we would have to wait a few days for the new plumber and called the gas company which said that we had a gas leak and shut off our gas. Now we have to wait for the plumber to fix it, the city to inspect it, then the gas company will come back to turn gas back on and then the plumber said after that they can come back to reattach the water heater piping. This is not going to be resolved quickly and their solution is to offer another apartment on the other side of the building for us to use to shower. This is unacceptable, having our gas off affects more than just a shower and is even harder to deal with a baby. We have asked to be let out of our lease due to uninhabitable conditions only to be told no because we never called the emergency line which was never necessary since we put in 6 service requests. It got so bad they unlocked the water heater closet for us to reset it ourselves (sometimes as many as 5x in a day) until that stopped working. They want us to pay over $1700 for us to break our lease. UNACCEPTABLE.

Horrible and loud. Neighborhood is very noisy and Multiple maintenance issues with unit. Just not a…read moregood place to live if you're looking for quietness. Parking is horrible.

When my daughter moved out, she & her friend spent about 6 hrs over 2 days cleaning everything…read moreincluding the carpets. She took pictures to show the apartment was clean. The manager did a walk through without her & marked EVERYTHING dirty & a couple things damaged. I'm sure it wasn't "perfect", she's not a professional cleaner, but it wasn't dirty & nothing was damaged when she left that final time. She found the mouse in her apartment that management really did nothing about. It was found dead behind the fridge when she & her friend pulled it out to clean behind it. She has a video of that. Dog poop on the sidewalks & in the grassy areas. Parking is horrible. I just have to wonder how many other people were accused of leaving their apartment a mess & with some damages when they too spent hours cleaning & trying to do the right thing. I've asked for make/model of the fridge along with copies of any receipts for the "damaged" things that were replaced. I notice another review says they were also charged for broken refrigerator bins that weren't broken when she moved out. Interesting. I doubt I'll get them. In reality, they probably paid a cleaning company about $70 to do a cursory cleaning because that's all that was needed. That's fine. But all the other nonsense was ridiculous. They have no shame. Typical corporate greed.

Melissa the Onsight manager has NO clue what she is doing. PLEASE make sure she tells you ALL…read morerequirements PRIOR to you giving notice at your old apt. What a mess. I would not trust this establishment. Too wishy washy.

I moved from Indianapolis to West Park Village Apartments and the assistant manager made our move…read morevery easy. Since living here, the manager and the assistant manager have been friendly, professional and caring. They go out of their way to make our living experience something special. Maintenance staff is fantastic. They handle maintenance requests usually on the same day. The complex is very dog friendly and has dog stations throughout the complex. Most of the residents are responsible dog owners and pick up after their dog. The grounds are kept in excellent condition. The entire staff goes out of their way to make this community our home. I live on 3rd floor, 2 bedroom/2 bath apartment. The apartment is great size and has washer/dryer hookups/ The only draw back is the stairs to get to my third floor apartment. The good news, I have lost 11 pounds since living here and have a lot more weight to loose. I give this a 5+,as five is the highest score allowed, so I added the plus to emphasize how great West Park Village Apartments is a great place to call home. DAWelton

Okay the good: The office management is great at responding to request and conflict management…read more Maintenance is great as well and responds in a timely manner. My bad experience: I recently purchased a new vehicle and brought the vehicle home at 9pm. The following morning I discovered that my car had been towed for not having a permit. I understand needing a permit as it was in the lease but my anger comes from the fact that I did not have the opportunity to go to the office to receive a permit the following morning. After paying $250 to my new vehicle out of the compound they added insult to injury by charging $5 for a new permit. The office was unsympathetic and made a condescending remark about reviewing the lease.

I have mixed feelings about my experience living at Crescent Cove Apartments…read more There have been some positive aspects. When our washer broke less than a year after moving in, maintenance eventually repaired it and management reimbursed us for the money we spent at the laundromat by crediting our rent. I appreciated that effort. However, the repair took approximately three weeks because they were waiting on a part. During that time, my husband and I had to haul laundry to a laundromat while juggling four jobs between us, caring for an autistic child, and raising a one-year-old. It created a significant hardship for our family. We also experienced an incident where our upstairs neighbors flooded their apartment. Water came into our unit and ran down a wall containing an electrical outlet. Fortunately, there was no lasting damage, but it was concerning while it was happening. Another ongoing concern has been excessive noise. There have been multiple occasions where loud music has continued late enough that we felt it was necessary to involve law enforcement. As a family with young children, including an autistic child, having a peaceful living environment is very important to us. We have also repeatedly dealt with the smell of marijuana entering our apartment from neighboring units. We have submitted multiple complaints because we are concerned about our children's exposure, but the issue has continued. One of my biggest frustrations has been the pool. It seems to be closed frequently for cleaning and maintenance during times residents are most likely to use it. For example, yesterday it was closed from 11:00 a.m. to 5:00 p.m., and today cleaning began at 5:00 p.m., right when many people are getting home from work and school. The pool access rules are also extremely restrictive. Residents must have a key card and wristbands. Even when wearing the required wristbands, residents cannot enter through the lobby and must go through the pool gate. The process feels unnecessarily complicated for paying residents. My most disappointing experience has been with the office staff. Francesca has repeatedly come across as dismissive, condescending, and unhelpful in my interactions with her. On one occasion, she stated she had called my husband with an update, but that was not our experience. I have also found it very difficult to speak directly with management, as calls do not seem to get transferred when requested. Overall, while I appreciate that some issues have been addressed when brought to management's attention, the recurring noise problems, persistent marijuana odor, maintenance concerns, pool accessibility issues, and customer service experience have made living here frustrating. Based on my experience, I would encourage prospective residents to carefully consider these factors before signing a lease.

I just moved to the area and had a quick tour here, it was a great experience! Lovely property and…read morethe staff were very professional and friendly. Great location, close to downtown and nice restaurants.

Hands down the best apartment I've lived in and the best staff I've ever had the pleasure of…read moreworking with. Can't say enough good things about this place.

Truly baffled that this complex has such a bad rating. We've lived here for a few months now, and…read morewe have yet to have a negative experience. Every single maintenance request has been fixed within the *hour* I'm not even joking. It's always clean, the amenities are great, and the people who work at the complex are so warm and welcoming, especially Liz. She's so great! We are really thrilled to be living here and would highly recommend it.

they were rude to us they weren't very welcoming they…read morekicked us out they didn't let us look At the apartments