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    Gateway Supply

    3.3 (3 reviews)
    Closed Closed

    Services - Gateway Supply

    Plumbing inspection

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    1 year ago

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    Granite Depot of Myrtle Beach

    Granite Depot of Myrtle Beach

    (9 reviews)

    Starting with Tyler our sales manager, this was the best experience ever. IHe showed us exactly…read morethe perfect granite. The person measuring our island and countertops ,perfect. Alison,our installer did out island with no seams! Countertops matched backsplash perfectly. The most professional staff I have ever worked with. No long waits, instant response to calls and questions. Perfect.

    I don't know if the person I communicated with is a real representation of how this company treats…read morecustomers. This could have been a random event, but still. As you can see in my screenshot, it felt like this company just wants your money, and no questions are allowed. I was genuinely shocked by the responses. The screenshot shows my second question after this person couldn't even answer the first one. All I wanted to know was how they do the installation so I could make the right decision. Instead, this person came back basically saying they didn't want to answer any technical questions, in a very rude way, plus the conspiracy theory that "I am in the industry." Apparently, asking about backsplash installation accidentally activated the Countertop Intelligence Agency. From the beginning, when I communicated with this person, I could tell they were annoyed when I asked what materials they use and what options they offer. It felt like this person just wanted to sell me something quickly. Well, that's not how it works when you're spending a few thousand dollars on countertops and backsplash. These are basic questions. I guess I'll have to put my money somewhere else. Sad, because they seem to do a good job and most people seem happy with them.

    Gateway Supply - plumbing - Updated May 2026

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