Dr. Herce and his staff are amazing. They are great with kids. Patient, caring, and will answer any…read morequestions you have, no matter how big or small your concerns are. They truly care about the community they serve, and it shows. Also, they have instruments for the kids in the office, and that is a plus in my book.

I absolutely loved it here!! It was so much fun taking my little one here! The dental assistants I…read morehad was soo nice! The doctor, dr. Herce, is literally a 100/10!! I learned so much as a parent and he provided examples that he does with his own kids so it's totally relatable. The office: so much fun for kids. A tv, tablets, books, toys, and a video machine. My little one loved watching super mario before we went back. The dental assistant: she was so nice and talked directly to my 2 year old! He felt important and it was so adorable. The dental room: wow the first I've ever seen like this! I loved it! It didn't feel so medical and scary, for the kiddos. There was a bean bag chair, toys, and a comfy chair for the parent. Teeth cleaning: they explained what would happen during the visit and made my little one feel comfy. He still cried but a lot less! Leaving: we got a goodie bag and my child was able to pick one toy! He loved that and it was so much fun!

Do Not bring your child to this dentist! I just left the…read morenew dentist office so angry because the new dentist is showing me that on the X-Rays Huie took 6 months ago it showed my daughter had an existing cavity, and he didn't see it. This was how my visit at Oceans of Smiles went: Seconds after Huie introducing himself he asked my 6year old daughter if she had a boyfriend to which my daughter very happily answered that she does have friends that are boys in her class, then he asked the same question again but he said it slower and with an emphasis on the word Boyfriend, my daughter just turned and look at me with a confused look, I didn't say anything and remained silent, so then Huie decided to break the awkward silence with a stay at home mom joke (which he and his assistant laughed it off) again I didn't say anything and remained silent. The rest of the visit he spent it flirting with his beautiful young blond assistance, teasing each other about who could spell the best and other stuff. So Unprofessional!

I can't say enough about the staff here. They are so thorough and helpful. They explain everything…read morethrough the process. We were told that my daughter would need to have four teeth extracted in order to get her braces out on, and even went as far as scheduling the appointment for us with a preferred surgeon. They give you school notes for both your current and upcoming visit so you are ahead of the game. Everyone here is very sweet and personable and we are so glad we chose this location for the process of my daughter's braces.

We saw Dr. Winter for our newborn son's lip and tongue tie release after being referred to him by…read moreour lactation consultant in May 2025. We called on a Wednesday and was able to be seen that same Friday afternoon. Everyone from the front office staff to Dr. Winter were absolutely wonderful! Dr. Winter even personally called us on Friday evening to ensure our little guy was doing okay and that we did not have any questions or concerns. Highly recommend Dr. Winter and his team!

Brought my 2 y/o for a cleaning. The staff was so patient, kind, and gentle with him. I really…read moreappreciated how they worked well as a team and they even chased my toddler around while the Dentist spoke to me about any concerns. Highly recommend!

We chose this office specifically because it was recommended by the Autism Society of Tidewater…read moreVirginia. When a practice carries that kind of recommendation, families like mine come in expecting intentional, proactive accommodations for children on the spectrum -- not just general kindness. While this experience was better than our previous non-pediatric dentist, there are important areas that need improvement if this office is going to continue being recommended for autistic children. For example, once I informed the receptionist that my son is on the spectrum, we should have automatically been placed in the quiet room rather than starting in a large, open space and being moved later. That initial environment matters. Waiting times were also longer than ideal. I understand delays happen, but extended waiting significantly increases anxiety for many children on the spectrum and should be factored into scheduling decisions. During the appointment, the pace felt rushed, and there was limited effort to walk my child through each step before it happened. For many neurodivergent children, preparation and slower transitions aren't optional -- they are essential. Taking an extra few minutes to explain and move gradually could make a significant difference in the overall experience. Additionally, the office itself appears rundown and in need of a deep clean, fresh paint, and attention to the lobby area. A calming, well-maintained environment is part of creating a sensory-considerate space. On a positive note, the staff was friendly, and the dentist answered my questions thoroughly and provided helpful recommendations for supporting my child's dental care at home. My hope in sharing this is that the practice will consider additional autism-specific training and more intentional systems so families who seek them out for this reason truly receive the level of support they expect and deserve.

They provide pediatric dental care. Since they provide the service they offer, they get 2 stars…read more But for the third visit, we show up on time only to wait nearly an hour before even getting into a room. Then it is another long wait until a dentist comes in. Hours of waiting for 15 minutes of care. I am not doing this anymore I will find a new location. This is infuriating how they do not care about your time whatsoever.

Our experience with Dr. Weis at the ambulatory surgical center was deeply upsetting and…read moreunprofessional. Our daughter was placed under general anesthesia for dental treatment, and we were told she needed all four front baby teeth extracted due to decay. We were never shown the X-rays, and we were not given a chance to fully discuss or understand the alternatives beforehand. Mid-surgery -- while our daughter was already under anesthesia -- we were approached and asked to sign a "refusal of treatment" form. This came after we questioned the necessity of removing all four teeth. It was shocking, emotional, and completely inappropriate to force a high-stakes decision at that point, under pressure. When we refused the extractions, no treatment was done on 3 of the 4 front teeth, and we were told by the nurse that fillings would "fail" due to the size of the teeth. This decision felt rushed and unsupported -- we received no explanation ahead of time, only a defensive conversation with Dr. Weis after the fact, where he attempted to justify his decisions instead of acknowledging our right to be fully informed. This was a clear example of "white coat syndrome" -- using authority to override parental input -- and a disturbing instance of "drill and bill" practices, where invasive procedures are pushed with minimal discussion. These were baby teeth that would fall out naturally shortly. We are relieved we stopped the extractions, but no parent should have to make this kind of decision while their child is already sedated. If you're considering working with Dr. Weis, get a second opinion first, and don't be afraid to ask hard questions. Trust your gut.

My first visit with my son went extremely well . We set an appointment to have him go under…read moreanesthesia for a chipped tooth and a few fillings. I had a exhausting and extremely disappointed interaction with mrs sandra who explains the appointments needed to be done before he can go under for the dental work . She is a awful miserable unprofessional woman who wastes time energy and effort . My son is not biologically mine i have had full custody since he was born . My custody papers his last name was not hyphenated like it was supposed to be . So i set up a court date had all my custody papers changed . Made all my pediatric appointments to clear him for OR and anxiously and excitedly waited for our appointment. Well mrs sandra the awful unprofessional ignorant woman that she is calls me . She referred to me as my sons custodian. First off lady i am his mother and that is what you will call me . The call continues we need to know his. Pediatric Dr . She said my sons DR claims to not know who he is . Laughable is a understatement they have been my sons dr since birth . I told her they would be callling her right now . I called my sons dr . By the way my sons dr is absolutely amazing . They told me they have spoken to this woman many times and she knows they are his dr and they callled her right away again . I Followed up and called mrs sanders again . Yes i talked to them they do not have your san as a patient. At this point i am floored at this incompetent woman . I. Have wasted almosst. Year getting ready for my sons dentist visit and this woman is playing games with my kids teeth . I filed a complaint against this nasty woman i will be posting this review on every possible site. Under no circumstances will i have this nasty woman be a part. Of my son going under anesthesia with all the possible problems that could happen to him if this woman has anything to do with it at all . My sons life will not be in the hands of this disgusting woman . Absolutely no way . I am looking for another dentist . This woman should be fired immediately

I waited over 5 weeks for this appointment for my children. I booked back on 7/8 for a 11:45am…read moreappointment for today 8/15. I showed up 30 minutes early to complete any new patient paperwork. Around 12:15pm, I kindly asked front staff about how much longer of a wait this would be as I understand offices can run behind. She said no more than 10 minutes. 10 minutes came and went I went up again as patients that were showing up after me were being called. I said what's going on? Front desk asked for the names of my children again and asked if they wanted me to go back and see how much longer. I explained my appointment was over an hour ago. I am so disappointed about the experience we received today, especially after waiting weeks for this appointment .

From the owner: At Hampton Roads Pediatric Dentistry, our goal is to provide high-quality pediatric dentistry care…read moreto children of all ages in a fun, child-friendly environment. Our experienced pediatric dentists are here to help give your child a healthy, beautiful smile for life. In Network with most insurance carriers including Tricare and Medicaid.

Dr. Burden and staff were amazing. they went above and beyond, when entering the you were greeting…read moreby happy professional,. When I was guided into the room for the dentist procedure to take place this staff offered a blanket to make me more comfortable. They also advised me , in detail, the procedure asking if I had any question. Dr.Burden explained the procedure was professional and concerned with my well-being. It was a pleasure and a relaxing experience, knowing you were in the hands of professional professionals. I am definitely sharing my position experience with others.

The best dentist I have ever been to in my life. I have had dental anxiety since forever. My family…read morestarted going to Williamsburg Smiles about 8 years ago. I had a 2 year old and newborn son. They allowed me to bring them both and helped me the whole time take care of my boys. As my family grew and I became pregnant again, they treated me like family. They always allow me to make appointments for all three of my son's and myself at the same time. Sue, the hygienist, is literally the best in the business. She is so friendly and sweet and remembers everything about my family. Dr. Contract is so amazing. When my oldest son was 5, he needed some extensive dental work. She recommended a pediatric dentist but that person wanted to do thousands of dollars worth of work in a hospital setting. I went back to Dr. Contract and she did the work in her office for a fraction of the cost...under $100. She made my 5 year old feel like he was just having his teeth cleaned. He had to have a root canal and he doesn't remember any of it (he's 10 now). He has NO anxiety from the experience and adores her. I have recommended this practice to everyone I meet. Dr. Contract has come in on weekends and holidays to help some family and friends with dental emergencies. She takes pride in her profession and really cares about the patients. I will never go to another dentist a long as Williamsburg Smiles exists. The staff are amazing and truly care about each of their patients.

been going to this practice for over 10 years staff doctors have changed many times for the most…read morepart. Everyone is pretty professional but lately the staff mainly the front office staff has been rude but hygienist do a pretty good the themselves are usually very nice and professiona. it just appears that lately some of the staff is overworked and underpaid short very argumentative.

Great place to ti kids to the dentist. They are able to get the kids relaxed and actually enjoy…read morethe visit to the dentist. Wish I had a kid's dentist this when I was growing up!