I'm not sure why Gaylord's gets a bad wrap. The food is fantastic and the servers were all extremely attentive. Seriously: some of the best Indian food I've had. It's a smaller restaurant, but the environment is quaint and has a great ambiance. The only thing I will say is that all of the bread (roti and naan) all taste the same. Skip the bread basket and choose the one that appeals to you the most. read more

Gaylord - Indian Near Me - London, XGL

Wow, talk about being torn.. Overall, I'm giving them 2.5 Stars: 1 star for their service! (Service was really awful!) 4 stars for their food! (Food was really good!) On February 5th, our second to last night in London, I insisted we go to an Indian Restaurant, as I have heard great things about their cuisine. Thanks to Yelp, I found Gaylord walking distance from where we were located. My friend and I arrived at 8pm starving, and there was only 1 family of 7-8 people eating dessert.. it was the tail end of their meal. We were happy to see we were the only other people in the entire restaurant, assuming we could eat and go home quickly after an exhausting day. A server approached us and took our drink order, we both ordered water and beer. About 10 minutes later, he came back (without our drinks) and took our food order. We ordered a veggie sampler and each our own dish. I ordered a chicken dish and my friend ordered the lamb. Another 10 minutes went by, and a different waiter approached us to say the veggie sampler was not an easy dish to split and that we should order something else. We didn't mind sharing the sampler, hence the name "Sampler" on the menu. He pushed back and said, " no its really not easy to share for two people, as one of the items is a liquid in a shot glass", and insisted we order another item. Again, we told him we really didn't mind at all, so he left to tell the chef. Famished at this point, we were still waiting for our drinks. Another 10 minutes go by and they finally bring us some crispy naan and 3 sauces. A sweet chutney, a medium spiced green sauce, and a bitter-tangy veggie sauce with dried lemon. They all were very different from each other, and excellent. I loved all the different flavors. (see photo) Remember, we arrived at 8pm, its about 8:45pm by now and we are the only souls in the entire restaurant still without drinks. Finally, our veggie sampler arrives. (see photo). And we mention the to the waiter our drinks. He asked, "what kind of drinks did you order?" OK, they clearly forgot, but come on, I didn't want any beer at that point, all I wanted was my bed! He finally brought us the beers. We munched on the sampler, and slowly sipped our beer. All the items on the sampler were "shareable" if you asked us, even the shot glass. I think our least favorite was the liquid in the shot glass, I still don't know what it was. But everything else tasted great and it was served warm. My belly was happy. Finally, our meal arrived at 9:20 pm an hour and twenty minutes after we ordered. We were so confused, their sign said they close at 11:00 pm, the restaurant was practically empty when we arrived, so what's the delay?! I have to say, if their food wasn't so good, I would have walked out. I was starving and exhausted, but let me tell you I was practically licking the last bits off my plate. Remember, we were in an empty restaurant so I didn't care, I licked the plate away! We left at 10:00 pm, 2 HOURS later! Again, I am torn, they were so extremely slow, and forgot our drinks, plus hassled us about the sample, but the food was good! So I'd say, give them a try if you are in the area, and if you have 2 hours to spare, maybe the service won't be as bad. Our bill came to £78.86 / $98.91. I'm not sure what the English etiquette is, but would they call an acknowledgment, or apologize or credit towards our bill a common courtesy? That would have been appropriate if you asked us, but we did not get either or.. very disappointing! Call me "American", but having to wait for a meal for 2 hours in an empty restaurant is not cool! read more

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Pricey but food was amazing. Service is exemplary. I'd give 6 stars for service and 5 for food. Overall 4* because it's expensive compared to suburban Indian food eg Sipson Tandoori which is almost as good. read more

Gaylord - Indian Near Me - London, XGL

Gaylord is one of those rare institutions in London that has been opened for 50 years. To celebrate their 50th anniversary they created a menu listing a few dishes at their 1966 prices, where curries were as cheap as six shillings (30p) The place was much more grand than a regular Indian restaurant where staff are in suits. Service was attentive, regularly coming over to check if things were okay. The regular 2016 prices are also much dearer than most Indian restaurants, mostly around £12-£20 for a curry. Old classic cushioned chairs paired with linen tablecloth tables and cotton napkins also add a bit of class to the place. There were a few rules to follow for their special anniversary evening, Only a main and two sides per person and only 60 minutes per seating for a couple but with the quick service, it was no problem. There was also a compulsory cover charge of £2 for poppadoms and a tray of mango chutney, mint and coriander chutney and spicy vegetable pickles. It something nice to get us started although if even a choice I would have declined it. Poppadom and chutneys It was just the standard poppadom you get everywhere else, light and crispy and melts in your mouth after a while. Never been a fan of the strong sharp spicy tasting pickle so I won't comment more on that. The mango chutney was nice and thick, very sticky which didn't serve well as a dip due how overly sweet it was. It was better with the curries to add a sweet edge to it. The mint and coriander however, was very refreshing and went well with the lightness of the poppadoms Strawberry and saffron lassi I was expecting more for £5.75 for a strawberry lassi but it tasted no more than poor quality strawberries blended in a yogurt. Even if it's just a nice of spice in there to jazz it up or anything creative to justify the high price. Tasted like strawberry milkshake but with a mild sourness from the yogurt. The saffron in the other lassi was far to weak to add any real essence. Maybe at the very most there was some woody honey tones but was very overtaken by the sweetened yogurt itself. Wasn't bad but just wasn't worth £5.25 Lamb Rogan This was very rich in it's savoury flavours which suggests to me it was highly authentic as it wasn't sweetened for the western palate. It was heavily spiced, achieving a wonderful complexity of flavour without being too spicy. It was almost too savoury for me but a little mango chutney helped achieve a more balanced flavour for my palate. I did enjoy the thick consistency making it possible to enjoy with my naan. Sadly the lamb itself was quite dry and tough, ones that as you chew the meat firbes gets stuck in your teeth. Murgh bhuna Dhania Masala I much preferred the medium spiced aromas of this curry. The selection of spices were less harsh but rather warmer and rounded with a stronger umami flavour given off by the chicken that had been braising in the spices for a long amount of time, giving that sweetness to it that the lamb rogan didn't have. Just like any bhuna the gravy was reduced so the consistency of the curry was thick. Sadly the chicken was also dry in this dish, losing all it's succulent textures. Onion bhaji The ratio of batter and filling was perfect, achieving a light and crisp texture and loaded with vibrant spices and seasoned well. The onions were incredibly soft and gave off it's lovely sweet aromas creating a lovely bite between the batter. Saag Aloo Very mild complex spices wrapping the velvety spinach and fluffy potatoes. I also like how it wasn't swimming in grease. Daal Makhani This was probably one of the richest varieties I've had. Perfectly soften, thick in it's gravy reduction and full of depth and flavour with the ginger pieces on top giving it that kick of warmth. Perfect with naan or rice but on it's own it was a tad bit salty. Naan This wasn't as fluffy or as light as I had hope. In fact it was quite tough and chewy probably because it wasn't made fresh. It arrived cold, lacking the fragrance of fresh bread. And even though sesame seeds were present, the flavours weren't. But it was adequate enough to be dipped in curry and for 10p, I can't complain further. We did have a lovely meal at Gaylord but the extremely cheap prices made it more worthwhile and enjoyable. At the regular prices I don't think it would justify the tough and dry pieces of meat in the curry but choosing such a lean cut of lamb and leaving the chicken braising in the curry too long even if the curry itself was full of flavour. It's hard to judge during this event as they could have ignored these attention to detail to meet demand of having hundreds of people to celebrate this evening with them. But with high competitors out there such as Delhi Grill and even Delhi Grill and even Dishroom that offer much creative and higher quality dishes at a fraction of the price, it's hard to find a reason to come back. read more

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Food, food, food.........speaking of which this North Indian speciality cuisine menu is a one off in the heart of London. As you can imagine the demanding use of this restaurant has begun to take a slight toll. I attended a close friends birthday lunch celebration. We were a group of 8 enthusiasts. The service was good, polite staff, food was good too with the added attraction of live jazz! What a smooth lunch we had with cobra beer and mouth dropping desserts to end the perfect lunch. I would like to see them change the interiors to something more fresh; with a 'name' brand identity shift. read more

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Oh come on, you're smirking just a little bit aren't you. The name didn't escape me either, one of the reasons for choosing this place above the others when we were out and about the other night. But it was a rather propitious discovery as it turned out. The Gaylord, which prepares Mughal (North Indian) cuisine is a bit of a legend in the restaurant circuit, and although it is part of a chain it feels very independent and high class. When it's busy, it can be a little haphazard in here but it's really the food you're coming for and the prices are remarkably fair. The hardest part for me was choosing what to eat. The menu is enormous. If you're a fan of Lamb then I'd definitely suggest the Rogan E Nishat, but I had a thumbs up from everyone in my party, and they all had something different. read more

Gaylord - Indian Near Me - London, XGL

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I'd heard good things about Gaylord and when a friend told me they were serving chicken tikka masala for just 30p to celebrate their 50th anniversary (going back to their 1966 prices) I thought we ought to try it. I realise I am very spoilt when it comes to Indian food. I live close to Green Street and East Ham which has some truly authentic south Indian restaurants. When I looked at the menu for the Gaylord and saw that they serve aloo papri chaat, I thought it could be better than the average Indian restaurant, even if it wouldn't match the standards of the ones in my area. Four of us went along on a Friday night. It wasn't too busy when we got there at 7:15pm but it did fill up soon after. The restaurant is quite large and the decor is clean and fresh. The staff aren't particularly welcoming, but it sounds like they were having a better day than on some of the other reviews. We ordered tacos and aloo papri chaat to start, then two pilau rice, two garlic naans, one peshwari naan and four chicken tikka masalas. We were going to get two and then two different curries to share but they were expensive so we stuck to the offer. We also ordered house white wine. It was a nice touch that we got a poppadom each and chutneys for free. The wine was lovely and at £19.50 for a bottle, it's fairly standard London prices. However, the food was a let down on the whole. The aloo papri chaat was soggy and didn't have that delicious tamarind flavour. I didn't have any tacos but they looked like they didn't have much filling. The tikka masala was ok, although not particularly well spiced, and had a lot of sauce to the amount of meat. I've certainly had better. The garlic naan was probably the best bit - a good thickness, nicely garlicky and not too greasey, nor too dry. When the bill came, I was shocked at how much it was and thought maybe they had forgotten to put the tikka masalas through at 30p. But, they had remembered. We then saw that there was a compulsory cover charge we didn't know about and a compulsory tip too. We were paying just over £16 between four of us for these, which seems very steep. The whole meal cost us £25 per head, which would normally be quite good, especially with the wine, but because our mains were 30p instead of over £15, and as the food wasn't particularly well done or authentic I thought it would be less. We could have had a much better meal for a lot less, even without a deal, in East Ham. I'd only recommend the Gaylord if you want overpriced and expensive, mediocre Indian food. read more

I came here for their 50th anniversary special with a group of fabulously-friendly London Yelpers. Prices were reset to 1966, so the entire meal was only about 1 pound or so, before service charge and beverages. The food was good, but nothing really amazing. I had the chicken tikka masala and it was pretty tasty. Chutneys at the beginning were yummy and the naan was good. I wasn't crazy about my saag because I felt it had a little too much coriander, but it wasn't bad per se. What really put me off, though, was some shady business with the check (good lookin out, Daniel F!). They charged us for a number of things we hadn't ordered and it took two attempts to get the bill corrected. The beverages were also ridiculously expensive - one Yelper had gotten a ginger ale and I think it was 3 or 4 pounds, if I remember correctly. Insane. I probably wouldn't come back because I know there are better options for great and affordable Indian food in London, but spending about 5 pounds on a fun lunch was certainly a bargain! read more

Fantastic food and attentive staff. We booked through TopTable and even though we were late due to traffic, the staff was very understanding and accommodating. The food was simply fantastic. I had the lamb rogan josh while my wife had the Tikka Masala, both were simply fantastic. I highly recommend getting a jug of the Spicy Sangria with your meal. We will be back and I highly recommend trying this place if you like nice Indian food. read more

If you are on a budget like me, at a fancy place like this, I recommend going with a bunch of friends and ordering family style! We went with 9 people and got two starters, three mains, one side, two naans, and one order of rice and it only came out to 10 pounds per person! Everything we ordered was really tasty. I especially liked the onion bhajia (spelling?) appetizer. Warning-eat slowly because the spiciness creeps up on you later! read more

Expecting great and amazing things as heard so much about them from Indian friends. So was really looking forward to their 50th Anniversary Meal for their celebrations to try it out. But it was a real disappointment, from the shambles of trying to book a table to the cold and unwelcome service on the day. It really did not feel like they wanted to celebrate with anyone at all, except their General Manager who was managing the door and greeting guests. He should have taught his staff better. If this is their PR exercise, they have a lot to learn. I was totally surprised by the lack of service on this occasion. The meal was lovely, but I felt very rushed with the service, even though the restaurant was less than half full. I understand that we were given an hour, on looking at the menu on arrival, but it is no reason to give such hurried service, particularly when we arrived at 6pm, we and another person were the only people in the restaurant. Around 15 minutes later, probably another 5 tables were filled. By 7pm only another handful came, and as we hanged around outside talking to the doorman and taking photos, by 7.15pm the restaurant was still only half empty (as the earlier tables had left). So I do not understand all the fuss with cancelling our booking at 7pm, and when I booked again for 8pm, not able to confirm when I called. I can understand if it was jammed packed, but under the circumstances, the staff was very inflexible, and there were plenty of them milling around looking very stressed and unhappy. If staff do not enjoy working there, it does not create a good atmosphere for diners. One waiter addressed my partner only, as if I was invisible. All the food came together, the starters were served with the mains, so that there was not enough room on the table to place it all, and before we even finished the meal, the bill came. So we were made to feel we should rush and to finish our drinks quickly, which was not necessary when the restaurant was still half empty, and we had only been there 45 minutes. The staff should have judged that and adapted accordingly. Especially, having paid full price for our drinks, it is reasonable, not to expect to guzzle it down because of the unnecessary time constraint. The food was good but a real shame about the service. We paid up the compulsory gratuity charge, because we did not want to embarrass ourselves to contest it, but am not impressed, as a PR exercise. I do not mind to give gratuity where its due, but not for poor service and it should not be made compulsory, on top of the compulsory cover charge. Incidentally, on comparing with a world famous restaurant who had their 40th Anniversary recently, even with torrential rain, there was a long queue, and everyone was in good spirits. The service was still second to none, with everyone staying as long as they wanted, the waiters were welcoming and happy. We were treated really well and attentively even though it was crazy busy, the queue was out of the door, and they were completely full. read more

I went for their 50th anniversary celebrations, for which they rolled back prices to 1966 standards. Which meant a full meal would cost around a pound. At least that's what was promised. More on that later. So, we booked two tables of four for lunch to accommodate our group, noting on the booking that we'd like to sit together. When we arrived, they showed us to two separate tables that were quite a bit apart, though the restaurant was mostly deserted. Only when we requested it did they move us to a large table that could accommodate all eight of us. The staff seemed very cold and standoffish, almost as if we were a nuisance rather than customers. The restaurant was mostly empty throughout the entire time we were there, yet service was incredibly slow. We waited for quite a while before someone even came to take our orders. The chutneys we were served as starters, along with poppadoms, were really good, they tasted fresh and flavourful. The mains were very disappointing. Tiny portions of overcooked meats in inexpertly spiced sauces. The flavours just weren't developed at all, it tasted more of a rushedly thrown together dish rather than the high quality Indian cuisine I was expecting. Drinks were also quite overpriced and we had items on the final bill that we hadn't ordered at all, we had to contest twice, which was very annoying. As this was a PR stunt with extremely low pricing, they added a cover charge and mandatory service charge to the bill. Generally I absolutely understand why they'd do this, but with such terrible, cold, disdainful service, it felt very out of place. I'm generally not a fan of service charges, they should be included in the meal and tipping is still a voluntary extra for good service. In London it's rapidly becoming a second income stream for restauranteurs though, which is quite annoying. Overall based on the experience during their PR stunt, I would definitely not come back here. Save your time, money and frustration and go to Dishoom instead. read more

Excellent food served in somewhat traditional surroundings at this well established Indian restaurant in central London. The flavours are somewhat unusual compared to the 'standard issue' Indian restaurant and make the eating experience a most pleasurable one. The restaurant itself has aged, the decor probably needs a new lease of life and the tables are somewhat small for 4 people! The food is a bit expensive but worth the experience. If you are shrewd you might be able to dig out a deal on one of those food booking websites. Recommend the Butter chicken and Chicken tikka. (Give the keema nan a miss) read more

Enjoyed the price of 1966's menu celebrating its 50 years in London where a chicken tikka masala was six shillings which is equivalent to 30p today. So we ordered literally everything on the special menu for a special celebration. read more

Gaylord - Indian Near Me - London, XGL

Gaylord Restaurant, recommended by S, was an experience which literally "spices up your life"; I couldn't feel my face, throat, nose or upper body for a while, as my strong little tummy churned to digest the spiciest food I've ever consumed in my life. A great £30 spent on sharing fried pita chips, vegetable plate, a huge tray of chutney and mango sauces, chicken tikka masala with rice, lemon rice, paneer and aloo gaba (sp?), topped with a glass of Strawberry Bellini. It was off of Regent Street near Oxford Circus, and I don't think I've experienced that much fantastic customer service in my entire time in Europe, which was a great change (serioussslyy missed from the States). Free dessert (frozen Indian ice cream) was also served, of almond and soy and milk and sugar mixture, and my eyes literally popped open in bewilderment! read more

Went to Gaylord for their 50th anniversary celebrations. I must say that this was a fab offer of 1966 prices for food that day. A few pointers though: (good and bad) - the decor is light spacious and a good history worth its paintings and tradition you sensed it was a historic part of Central London. - service was friendly with the manager. - service was overall slow, and a bit all over place. I had a waiter splash wine as he served friend onto my plate. - limited to only one main and two sides that was fair enough I thought. No over indulgence or taking liberties. - the portions were OK. Not crazy amounts of meat in my Rogan Josh. I would have liked more. I'm not sure what you get normally. - good amount of rice as a side dish. Good enough to share a part of it. - bhaji's were nicely made and very good. - the bad on the whole was that they out a £2 surplus on condiments each plus automatic service charge. - the mango lassi was £5.25! Mental!!! It should be nearer £3 at most. It wasn't even very good. Not lassi. More like a packet juice. I have this a lot at home so I know the taste. Didn't see the normal menu otherwise I wouldn't have bothered. - Upon bill we noticed addition that we didn't order of samosas. They were OK about it TBH but I don't get how that can suddenly get on bill. We didn't even have that item on menu given. We were only ordering 1966 prices. Felt a bit suspicious. In any case they said the machine was wrong and we went on our way eventually. I wouldn't hurry back. Seems pricey for what it is. Of course might be to do with being Central but I prefer going to eat Indian in south, east or north areas that are cheaper and just as authentic. read more

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This restaurant is full of contradictions, and it was difficult for me to work out what it was trying to be. The decor and white table cloth style suggested high end formal dining. But the service was very slow and cold. The menu is definitely more on the conservative end of Indian food, but then it had some really visually striking and modern dishes like Indian Tacos (see the pictures on Yelp) served fancily. The pricing is very high (£20 for a small bowl of prawn curry!) yet the food was not "wow". It was good, much better than your average greasy Indian place, but that pricing is even higher than Dishoom, which now sets the yardstick in London. Overall nothing was very bad, but nothing was done very well either, leaving to scratching my head especially for the prices charged. read more

The best Indian food in London. You can pay more but it won't be as good. read more

Gaylord - Amazing Indian cuisine. The best I've had, authentic, and with little fuss. Yet the place is all class. - Indian Near Me - London, XGL

Never felt so ripped off in all my years of restaurant dining. First off, the food here is mediocre at best. That they charge for rice is unconscionable. £3.95 for a not generous bowl! £3.95 for a soft drink! A record high. 12.5% service charge for mediocre service. Wow, the hits just keep coming. F this place. Avoid. read more

Went for takeout and everything was brought out shortly after I arrived. Well packed. When I got back home the family really enjoyed it. Very tasty. read more

We booked the Gaylord for a work Christmas party, and whilst staff jumped at the chance to take such a large booking (25 people), they did not seem to be used to catering for larger numbers. The restaurant itself is kitted out in a kitcsh Indian style. Plates are intricately decorated and curries served along with all condiments in the standard Indian metal bowls. Staff are friendly and eager to please, but food is relatively slow to appear and portion sizes smaller than expected. Desert or a starter is needed to make this a truly satisfying meal. The food, though small, is delicious! King Prawn Balti was made with real king prawns, rather than little tiddlers, and the Chicken Korma creamy, but not overly sickly. I'd recommend the Gaylord, as it's quite affordable, and for smaller groups I believe they'd perform well. Not recommended for a larger booking! read more

Went here on Friday as a pre-birthday meal. Turned up late (completely my fault forgetting what time I booked for) but they were very accommodating. Staff were friendly and helpful- including getting us another piece of fish from the starter as ours had ended up on the floor! Food was fantastic- we had the mixed grill to start, the lamb shank and chicken tikka masala for main with breads. Good value too- total price was around £270, but that included 2 bottles of champagne (which came to £170-£180 for the both) Will happily come here again (and again) and will recommend it to friends. Nice to see Indian people Eating here too. read more

We went to dinner here during a recent trip to London. It was recommended by our tour guide and we found it to be excellent! We (me, my husband and 8 year old daughter) arrived around 7:30 pm and ordered several entrees including one we had never heard of that was dark chicken covered with cheddar cheese and sauteeed with a masala type sauce. I was curious how it would be and found it to be DELICIOUS! Tender, juicy and still tasted Indian even with the cheddar cheese. My husband ordered a vindaloo type chicken dish and loved it too. The decor was nice and there were a mix of families, dates and after work dinner groups, so we felt quite comfortable. The service was attentive and inclusive of my daughter. They made recommendations and explained the dishes that we were not famliar with. I will recommend this to all of our friends who go to London! read more

One thing you should know right up front is that your bill will come with both a cover charge and a service fee. We paid about 10 pounds in extra fees on top of the 52 pound bill to make it about 62 pounds. that was particularly disappointing in view of the disappointments in the food that I will explain below. ambience is kind of casual - it seems to have been last remodeled in the 1980s. it's a fairly large double size restaurant The food was OK I guess. * first of all there's soup of any kind nor paratha. * The chicken Tikka masala was not very accurately described. it was really more of a brunette chicken which was fairly spicy. He didn't have the tanginess it's customary nor much tomato sauce at all * The aloo saag was good but a bit heavy * The fish Teaka was good but it was actually breaded and fried rather thin cotton and Tandoor as you would expect an Indian restaurant. They were two sizes available small and large and we got the large and were surprised to see three fish sticks essentially. * we ordered garlic non-but they never ended up delivering it and we finally just told him to cancel it when we were almost finished with the entire meal * alcohol free Makita was really more of a sugar water with a little bit of lime and a bunch of mint leaf - every sip put a bunch of leaf in your mouth * Basmati rice was fine although they charged for it * The papadum were OK with the green chutney was just horrible the worst I've ever tasted The service was OK but didn't seem extremely professional i'm really tempted to give this review to stars rather than three but I want to give them the benefit of the doubt because the food was edible read more

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Wonderful food served by staff who were extremely professional and polite. The food was delicious and the experience was awesome! Thanks Gaylord team! read more

Food is average but the place is an absolute rip off. So many "hidden" fees. Avoid at all costs!

My Indian friend swears by the Gaylord. OK that sounded odd. This place is a just a little different. It's quite traditional. I.e. decor and table wear is a just a little fussy, but that worked for me because it made a nice change from the wood floor express type experience. What lets this place down is the service which is just too over the top. They ket on interrupting with thrusting menus. The food is decent, although at one point some seriously tasteless music was offered. Fortunately it didn't last. read more

It used to be good. Now is so-so. Ok for a palate used to mild kormas - not ethnic enough! Service needs improvement.

Ok, it's about time for an up-to-date review of this place. I have walked past several times, seen the classic-but-sophisticated curry house style, and smelled some gorgeous aromas! So when I found myself in that part of town after work one night, I thought it would be a good idea. I'm not quite sure how I'd sum up the atmosphere, but you could say 'stiff upper lip'. Very much formal dining, with tinkly music and muted conversation. The place was about half full, but there were waiters all over the place. There was the drinks guy, then the food order taking guy, and there even seemed to be a dedicated waiter just for topping up your drink. Having so many people attend to you actually detracts in my opinion. It stops you from building a bond with your waiter, making the experience feel cold. And with the exception of the guy who took our food order, very few of them made any effort to make us feel welcome they had obviously been told to be polite and shut up. The main problem with all this is that they project the feeling that they're a cut above, and the prices reflect this, but in reality it's a bog standard curry experience. Most mains are in the region of £15, but what's on offer is actually quite standard curry dishes, dressed up to be something more. It wasn't that the food was bad, it was actually very nice, but just didn't justify the expense or the overly formal service. I had a lamb saag. It was tasty, if a little plain, but thankfully my partner had an vegy curry that was quite sweet so the two worked well together. The pilau rice had an exciting description on the menu that made it sound like a taste sensation, but was among the most bland I've had in recent years, and came in at £5 a portion. The beer was about £8 for a large bottle. They did provide water but constantly ignored our requests for a jug on the table. Overall then, I'd be hard pushed to recommend it. 2 stars is harsh, it's really 2.5. Had certain aspects have been better, it might have made 3. I think you might have more luck if you went for a lunch special, or had some sort of voucher/discount to use. read more

More upmarket Indian restaurant with a slightly formal setting and good service.

The service was 5-star above all. The staff was very attentive and was there every so often to check everyone had water (or whatever we wanted) without being intrusive. The food was delicious. I ordered the mixed grill which came out with some fan fare. The kabobs were tasty and juicy. The dining room is nice with white table cloths, adding a touch of elegance. read more

This restaurant has been around for ages. Old school Indian restaurant with good attentive staff and a wide range of excellent dishes. I quite like the slightly dared decor. They have a take away menu which I have not tried. But this is probably my favourite Indian restaurant which to me feels more comfortable than the Bombay Brasserie with food of a similar standard. Their own house specials are worth trying. read more

I have visited gaylords in Hong Kong, L.A. and think that the London Restaurant is the best one to go to. The food is traditional North Indian, I usually am able to convince them to serve me a Shrimps served in a Butter Chicken sauce which is delicious with abottle of Chablis. Their Onion pakoras are outstanding. Good service, typical Indian ambiance as far as the decor is concerned, A safe bet forr well made, properly served food. read more

I came here with my family (kids aged 9, 13, 15) on a Sunday night, when most restaurants were closed so I didn't have a chance to read the reviews. This was the only option. Wow was I happy I walked in. The service was impeccable and the food was absolutely delicious. We ordered the grill nonvegetarian - as well as the tandoori chicken, lamb chop, raita, and an assortment of nans. Everything was delicious. I would definitely recommend this restaurants to those who appreciate good Indian food. read more

Food was ok, but nothing special and over-priced for size of portions. Service was atrociously rude. The vegetarians were insulted for not wanting a meat dish, the waiter insisted on choosing breads for all because us English wouldn't understand and then questioned what people ordered asking if we knew what we were ordering!? Some glass was found in a friend's food and they didn't do anything about it. I won't be returning. read more

Overpriced (naan approx £4 each, and poor quality etc, a group of 16 non drinkers came away with a bill of over £500!) Poor service Food not of an extremely high standard, in fact food is very poor to average quality Food does not have wow factor, nor does the restaurant There are many other Central London restaurants that offer much much better food at more reasonable prices. Location is very average and does not justify price. Portions very small and miserly Approx £2 per person "seating charge" ...and they still have the cheek to try and add 12.5% service charge! Would 100% NEVER visit again read more

Good Indian food. All the standards are offered and the food is flavorful. I had the aloo ghobi and bf had Chicken tikka masala. Only 4 stars because it's a bit pricy. Rice and bread are extra & everyone orders their own. read more

Went there last night with friends because of their 50th anniversary special which was chicken masala for 30pence. The restaurant itself looks pretty. At first the waiters were a little pushy since we took our time deciding on drinks, and then took quite a while to serve said drinks. It wasn't that crowded or busy since it was a Tuesday eve so there's really no excuse. While the chicken masala was cheap(er that night) a bowl of rice or naan were 5£ each. We ended up spending more than intended but the food was good. Not outstanding but decent. However, I am 99% sure there is better Indian food in London for a lot less. read more

During our weeklong trip to London this summer, we went to several Indian restaurants. The food at Gaylord was the best of them all, and the restaurant staff was wonderful as well. read more