Greg is a very knowledgeable and personable individual that I have had the pleasure of working with…read moreat Sal's Furniture. He truly has a passion for what he does and offers suggestions to assist in home decor. I am so happy to be working with him recently and will continue to do so in the future. Thanks.

Bought a sofa from Sales Furniture and had a positive experience. A wide selection and was…read moredirected to our price and size range. No pressure just pointed out the selection of leg, arm and cushion options. We had measured our old sofa so we had a comparison and the new one is a little larger but the concern was mainly getting into the house. Which brings the delivery. Well thought out and went smoothly ( luckily legs could be removed ) sofa came in and out to the garage with the old. Very smooth purchase would recommend Sales Furniture to any one looking for furniture.

Complaints about customer service is 'SPOT ON"!! I called to inquire about a product and because I…read morereferred to another business about their product and price (which was $1,000 less elsewhere), I was hung up on!!! Shame on you Knock on Wood Furniture, you shouldn't even be in business!! My reference DID NOT mean I was not going to shop at your business. I was just explaining what I was looking to purchase. Believe me, I will NEVER refer your business to anyone, nor will I shop your products! You truly need some "anger management skills"!!

I was looking for a sturdy, queen-sized bed frame with drawer storage at a mid-range price,…read moredelivered and assembled for me -- and found just what I needed at Knock on Wood Furniture! For the past year I was sleeping on an IKEA Tarva bedframe that would quite literally collapse beneath me some nights, so I was ready to pay a higher price for a higher quality product. After reading Yelp reviews for Knock on Wood, I looked on their website to peruse their selection of bed frames, and was a little nervous that they did not publish their prices online. I requested a quote online and within one business day got a quite for a couple of alder bedframes, both above my price range ($1,000+ with delivery and assembly). However, I found it really helpful to go to the show room and see their selection in-person. I explained my price dilemma over the to the man at the register and he was able to point me in the direction of a pine bed frame with a much more affordable price tag, plus a bonus of the storage drawers underneath. He explained that a queen-sized frame would come in two pieces and that they could deliver and assemble it (I live on the second story of a house). I picked a finish I liked and paid about half of the total price for a down payment, as he advised me that it would take 4-6 weeks for the bed frame to get delivered to them and for them to finish it. After four weeks went by, I called to follow-up and he let me know it was ready for delivery that Saturday! They actually ran a little ahead of schedule and brought it that Friday evening. Assembly was super easy and they instructed me how to disassemble the two-piece bed frame when I move ("only remove the black screws"). I've been using the bed frame for about a month now and I am so happy to say that I have no fears that it will collapse on me in the night like my IKEA bed frame did! :) And the storage is fantastic! I will definitely go back to Knock on Wood if I need a dining set, TV stand, etc. in the future.

Patti and Roger have the most incredible selection of amazing furniture, wall art , rugs , lamps ,…read moreKnick knacks and I could go on and on .Prices are unbeatable .See for yourself

this place is awesome. we've bought three pieces in the past. they have great selection, the…read morequality is unbeatable, and the folks are so kind and helpful. we have recommended this store to many friends and associates.

Marc was absolutely unbelievable throughout the entire process. He helped my dad and me over the…read morephone with an electronic assist for a lift recliner, and his patience, knowledge, and follow-up were outstanding. He always called back when he said he would, explained everything clearly, and truly cared about making sure we had the right solution. Marc went above and beyond, and the company should be very proud to have such a thorough and compassionate person representing them.

Cardi's used to be great. What happened ?…read moreI bought most of my furniture there. Now it is very poorly laid out. The salesman was not well informed and not helpful.

Good salesman wasn't at all pushy, gave us the space we needed to enjoy shopping, but was still…read morejust nearby-enough to answer any questions that arose. Love what I purchased, delivered a bit earlier than scheduled, fully un-wrapped, no fuss. Would definitely shop there again.

We purchased a living room set on May 23rd, 2026, paid in full and scheduled delivery for May 30…read more We moved the old furniture out on the 29th to make room for our new furniture. In the evening before the delivery we were notified the love seat will not be available for delivery until mid-June. Why weren't we advised of this when we purchased it or at the very least during the week before delivery, not the evening before. The delivery arrived on May 30th with only the accent chair. NO SOFA, NO LOVE SEAT. I called the store to get some clarification as to what happened with the sofa, I asked to speak with the manager, many hours have passed and I am still waiting for a call back. This has been an experience in very poor communication and poor customer service. Once Raymour and Flanigan had our money the motivation to provide good service was gone. We are very dissatisfied customers. And still don't know when our furniture will arrive. Meanwhile we have no furniture in our living room.

Oh I was in the store yesterday and all of the furniture is very high-quality and the prices are…read moremore than reasonable! You can go to a big box store and pay more or help a wonderful local business! The staff is very helpful but not pushy at all! 10 stars

The guys in store are amazing. Their "delivery company" sucks. They were supposed to deliver a…read moresectional to my house between4pm and 7pm. They showed up at 7:30pm and didn't call me until 7pm to tell me that they were going to be late. I handed the guy 90$ and didn't even bother asking for my 5$ change because they gave me such a hard time about being able to bring the furniture up the stairway. Also, I'm now having to patch a gauge in my hallway because of their sloppy delivery service. I'd recommend this company as I like the sectional. Get your own delivery.

We love the West Elm outlet and got an incredible deal on our couch…read more They have a section where they sell couch pieces by the section for $100 each, so say it's missing the chaise or arm (which you can buy at retail) they send it to this section. So we ended up being there at the right time and day to snag one of their modular sectionals, which was 5 pieces just missing the arm. It was a $6k couch, which we got for $400 and we ordered the missing arm, which ended up being $450 on it's own at retail, but still a major win. I did go at least 3x a week to see their fresh inventory for about 3 weeks straight while on the hunt for a good deal, but in the end, it was awesome. My wife and I venture out there anytime we visit the Wrentham Outlets. Our next haul will be for a dining table, which they do have at a 40-50% discount from time to time. We've bought light fixtures too, at a great discount, and little by little, outfitting our home with quality furniture pieces. If you're in the area, I highly recommend visiting.

Nothing is marked correctly. Something listed for $444 then told no those are supposed to be 9's…read more Even the worker said they looked like 4's. Well how about changing it then because they didn't look like 9's.

Excellent customer service and went above and beyond. Recently bought a living room set from them…read moreand went back and forth a few times while checking the big box furniture stores and ultimately bought from them. They were professional and have been in business for years and they furnishings they sell are top notch. The set we bought was all handmade in America. They had what we we looking for in stock and didn't have to order and was delivered free a few days later. I will definitely recommend this place to everyone and if I ever need anything furniture related I will head back here and buy from them again. Yes there prices are higher the some box stores but the quality and craftsmanship that goes into each piece is amazing.

I ordered a split king bed online and paid for their "white glove" delivery with set up. I selected…read moremy delivery date and time and received a confirmation in my email that my order had been processed and my delivery was scheduled. The morning of my delivery window came and went, so I called their customer service line to find out what was going on. The customer service rep told me that I owed an additional $42 and that my order was "on hold" until payment was processed. When I asked how this could have happened, because I ordered it online and they were the ones who calculated the total, so the issue was with their system, I was told "yeah, online ordering can be glitchy" I then asked the customer service rep why no one notified me that my order was on hold, especially since they had charged my credit card and sent me an email confirmation that was order was set and I was told that no one monitors that system so there would be no way to notify me unless I called in. What a stupid process and dumb answer to receive. I then had to call back and speak with someone from sales to pay the additional amount and they were able to schedule my pickup for the following Tuesday (they don't deliver on Sunday or Monday for some reason) I then went to read the online reviews and became so concerned because so many people have had problems with this company and everyone had a story of a delivery gone wrong or some other issue. Luckily, I received the bed, with all the parts, and the delivery folks set it up quickly and got on their way. I don't imagine that I'll ever shop here again, the whole experience was frustrating and it's evident that they don't care about their customers.

Went to look at couches to get an idea and I ended up buying! Sales associates were great, gave you…read moreplenty of space to look around but were close by when you had a question. Got a large sectional for a good price, fast delivery. I was impressed! They also have cute koi fish pond that kept my daughter entertained while I shopped